Overall Ratings & Reviews Graha Widya Bhakti at STIESIA Surabaya

The hotel staff was friendly and helpful. The hotel facilities were adequate and supportive. Room service was responsive but took a long time to arrive and complete tasks. Of the two rooms booked, one had poor air conditioning, the bathroom and bed were dirty, and the wardrobe was moldy. We were moved to a new room, which was much better. Wi-Fi did not reach the room at the end of the corridor. The hotel lobby requires access through a ticket gate and is relatively far from the main road. The restaurant offers a variety of food, and reservations can be made by phone. Digital payments are only accepted through Bank Mandiri and Bank Jatim.

It's cheap, clean, and spacious. The service is excellent. I definitely won't regret staying here.

This is my 3rd time staying here.

what a great experience staying at this place... super

I stayed here because I was attracted by the mostly positive reviews. I got a superior room on the 7th floor for around 200,000 Rupiah (without breakfast) with a triple bed, so it could accommodate three people and a teenager at no additional cost. The staff was friendly, and check-in was quick and easy. There was a 100,000 Rupiah deposit that was refunded upon check-out. The hotel is located in a campus area, with ample parking, comfortable, clean, and quiet, making it a great place to rest. I was a bit surprised when I checked out because I was informed that one hanger was missing, even though we didn't use a Samsek hanger. But thankfully, after confirmation, we were able to proceed with the check-out process. Next time I go to Surabaya, I'll probably stay at this hotel again.

Friendly staff, spacious rooms, strategic location.

The room is quite spacious and clean The variety of food changes every day and the taste is delicious and fits the tongue The champion is the Restaurant and swimming pool on the rooftop with views of Mount Ungaran, Sindoro and Sumbing

highly recommended.. must try...

The price and facilities provided are really great. The room is spacious, so it's nice especially if you stay with family.

It is very worth trying with the price and facilities provided. Next time can stay here again.

second time staying here. hotel staff is friendly. room size is big. price is relatively cheap. hotel restaurant menu is also not expensive.

Hotel check out is mandatory at 12.00 no mercy. The lobby reception waiting room is hot, no AC. Must use a deposit of 100,000. Asking for a room key for my wife is not possible. Even though I was given a guarantee of 100,000, I couldn't. The check-in process is also complicated, fill in the guest form yourself, name, address, cellphone number, email, signature. Even though Book and payment are via Traveloka. That can be printed, so just sign. The hotel restaurant cannot eat on the premises, it can only be in the room.

Basically, this place is very good for families. For those who want to go to Sbya, this is the main choice, different from the others, basically.

Recommended for bringing family, clean bathroom, strategic location in the middle of campus

Spacious Room with Affordable Price

The room is very spacious and comfortable.

Friendly hotel staff, affordable hotel prices, and a campus atmosphere that is not crowded make you feel at home...

The room is spacious, a bit damp, the wardrobe is moldy, the bedroom curtains are torn, the bathroom door is a bit damaged, there is no hot water, the bedroom door needs to be replaced with a new one.

The place is comfortable. Clean. Friendly staff. Overall, it's really good.

very spacious room, spacious parking area, near the campus mosque, near the food court, there is a hot water kettle complete with tea, coffee, sugar, but the bathroom is an old model, because it is on the 7th floor the water flows smoothly but the volume is not too big, the toilet is a bit clogged, a lot of paint is peeling, the sink faucet is too short so it is difficult to use to wash hands or rinse when brushing teeth, towels are 2, 1 is a bit yellow, there is no mineral water in the room but there is a glass bottle to get drinking water from the dispenser outside the room, unfortunately the bottle is a bit dirty, but overall the facilities are still quite good for the price of around 200 thousand.