Traveloka (4.507)
8,5
Very Good
From 4.507 reviews
Provided by travelers on
Cleanliness
8,6
Room Comfort
8,6
Meal
8,3
Location
8,6
Service and Facilites
8,6
People often mention about Neo+ Waru Sidoarjo by ASTON
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Staff Friendliness (86)
Bedroom (83)
Ambiance (75)
Room Space (74)
Bathroom (69)
Accessibility (62)
Check-in/out Time (61)
Hotel Area (61)
Taste (53)
Distance to City Center (47)
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Traveler Reviews Neo+ Waru Sidoarjo by ASTON
Number of reviews per page
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40
Customer reviews
C***y
8,5
/10
Reviewed 3 day(s) ago
Suite room... The room is nice, the facilities are complete, the staff are friendly.
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I***A
Transit
7,2
/10
Reviewed 1 week(s) ago
The hotel staff are all friendly, only the cleanliness of the room and the room facilities are due for a change, the bathroom faucet is not functioning normally, the mini fridge in the room is not cold, the heater is not working, the sheets and blankets smell uncomfortable, the floor is sticky as if it was not cleaned before the guests arrived,
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j***e
Transit
9,4
/10
Reviewed 1 week(s) ago
Arrived in the middle of the night, but the staff was still friendly at check-in. The hotel room was comfortable, the bed was clean, the lighting was adequate, and the hot water worked well. Overall, I was satisfied. Good job, Neo Waru 👍👍🙏
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Accommodation's Reply
15 Aug 2025
Thank you for choosing Hotel Neo+ Waru Sidoarjo and sharing your experience with us. We are delighted to learn that you were impressed with the friendliness of our staff and the comfort of our facilities. Your feedback will motivate our staff to continue providing the best service to all our guests. We look forward to welcoming you back to our hotel.
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d***a
10,0
/10
Reviewed 2 week(s) ago
Have stayed previously at Neo Cirebon and now at Waru
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Accommodation's Reply
15 Aug 2025
Thank you for staying at Hotel Neo+ Waru and for leaving us a review. We are delighted that you chose Hotel Neo, especially Neo+ Waru, as your preferred accommodation. We hope the service and facilities provided provide comfort and a pleasant experience wherever you are. We look forward to welcoming you back to our hotel.
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Lr
Lanny r. a.
10,0
/10
Reviewed 3 week(s) ago
Check in express. Staff ramah dan helpful.
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Accommodation's Reply
15 Aug 2025
Thank you for choosing Hotel Neo+ Waru Sidoarjo and sharing your experience with us. We are delighted to learn that you were impressed with the friendliness of our staff and the comfort of our facilities. Your feedback will motivate our staff to continue providing the best service to all our guests. We look forward to welcoming you back to our hotel.
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AY
Afrizayeni Y.
Leisure
10,0
/10
Reviewed 3 week(s) ago
The place is comfortable and the service is friendly.
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Accommodation's Reply
15 Aug 2025
Thank you for choosing Hotel Neo+ Waru Sidoarjo and sharing your experience with us. We are delighted to learn that you were impressed with the friendliness of our staff and the comfort of our facilities. Your feedback will motivate our staff to continue providing the best service to all our guests. We look forward to welcoming you back to our hotel.
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RA
Rifalno A. F.
10,0
/10
Reviewed 3 week(s) ago
Friendly staff.. Comfortable hotel, everything is ok.
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Accommodation's Reply
15 Aug 2025
Thank you for choosing Hotel Neo+ Waru Sidoarjo and sharing your experience with us. We are delighted to learn that you were impressed with the friendliness of our staff and the comfort of our facilities. Your feedback will motivate our staff to continue providing the best service to all our guests. We look forward to welcoming you back to our hotel.
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Idah R.
Transit
9,7
/10
Reviewed 4 week(s) ago
The hotel staff service is very good, the breakfast menu is very varied and delicious... definitely recommended.
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Accommodation's Reply
01 Aug 2025
Thank you for staying at Hotel Neo+ Waru, we look forward to your next visit to our hotel.
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F***a
8,5
/10
Reviewed 4 week(s) ago
Fun and good service
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Accommodation's Reply
28 Jul 2025
Thank you for staying at Hotel Neo+ Waru and sharing your experience with us, our staff will be happy to welcome you back to our hotel.
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J***s
10,0
/10
Reviewed 4 week(s) ago
Very good, thank you, Neo. Keep the good service for the future.
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Accommodation's Reply
28 Jul 2025
Thank you for staying with us and leave a wondurful comment for us. Waiting to welcoming back at Neo+ Waru Sidoarjo in the feature.
R***o
Transit
9,4
/10
Reviewed 5 week(s) ago
Everything is good and quite satisfying.. but it needs to be improved further.. especially the facilities in the bathroom (shower)..
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Accommodation's Reply
28 Jul 2025
Thank you for staying at Hotel Neo+ Waru and sharing your experience with us. Your feedback is crucial for our continued service. We look forward to welcoming you back to our hotel.
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R***i
10,0
/10
Reviewed 5 week(s) ago
OK, improve the quality again
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Accommodation's Reply
28 Jul 2025
Thank you for staying at Hotel Neo+ Waru and sharing your experience with us. Your feedback is invaluable to us as we strive to provide the best possible service. We look forward to welcoming you back to our hotel.
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Guest
Staycation
10,0
/10
Reviewed 5 week(s) ago
Quiet atmosphere suitable for working, located in a strategic location.
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Accommodation's Reply
28 Jul 2025
Thank you for your review, we look forward to your next visit to our hotel.
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J***s
Business
10,0
/10
Reviewed 5 week(s) ago
Very good, nice, clean, and comfort.
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Accommodation's Reply
28 Jul 2025
Thank you for staying with us, we will waiting for your next visit at Neo+ Waru Sidoarjo.
MS
Muhammad S.
10,0
/10
Reviewed 6 week(s) ago
Overall good hospitality in Sidoarjo.
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Accommodation's Reply
28 Jul 2025
Thank you for staying with us, we will waiting for your next visit at Neo+ Waru Sidoarjo.
HP
Hendri P.
Business
10,0
/10
Reviewed 6 week(s) ago
Recommended. Friendly hotel staff and crew. Cleanliness is good. Comfortable to stay in.
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Accommodation's Reply
17 Jul 2025
Thank you for staying at Hotel Neo+ Waru and sharing your experience with us. We look forward to welcoming you back to our hotel in the future.
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Nurul L.
Staycation
9,4
/10
Reviewed 6 week(s) ago
Near the Waru toll road and Unimas Mall, there's also an Excelso on the hotel grounds, so you can grab a coffee. Check-in was also quick.
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Accommodation's Reply
14 Jul 2025
Thank you for staying at Hotel Neo+ Waru Sidoarjo and sharing your experience with us, we look forward to welcoming you back to our hotel.
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NM
Noor M. W. S.
Transit
8,8
/10
Reviewed 6 week(s) ago
Friendly staff, fast check in, check out, varied food, clean rooms, hot water works well.
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1 people find it helpful
Accommodation's Reply
14 Jul 2025
Thank you for staying at Hotel Neo+ Waru Sidoarjo and sharing your experience with us, we look forward to welcoming you back to our hotel.
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WK
Wawan K.
Business
9,4
/10
Reviewed 7 week(s) ago
The location is very close to the airport
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Accommodation's Reply
14 Jul 2025
Thank you for staying at Hotel Neo+ Waru Sidoarjo and sharing your experience with us, we look forward to welcoming you back to our hotel.
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M***a
10,0
/10
Reviewed 7 week(s) ago
Comfortable hotel, not too far from the airport, the hotel staff are all friendly, the service is also fast and very helpful, the food has many variants and all are delicious. This is highly recommended because it is comfortable and easy to access. The rooms are clean and comfortable. The view is also interesting especially at sunset🌅🌆
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Accommodation's Reply
10 Jul 2025
Thank you for staying at Hotel Neo+ Waru and sharing your experience with us. Our staff will be happy to welcome you back to our hotel.
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Number of reviews per page
20
40
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