Overall Ratings & Reviews Beverly Hotel Batam

The receptionist was okay. The security guard was friendly with foreigners, but perhaps because I'm a local, he wasn't. He didn't help open the door with a lot of luggage, but even if I was carrying a lot of luggage, he opened the door for me. The room was clean and spacious, making it comfortable to rest because it was quiet and peaceful. I forgot my pajamas twice, and I was lied to twice by the staff. If they were indeed lost, it would have been okay to just say so, instead of being told to wait for an answer. I called twice and then told to wait twice. In my experience staying in hotels both abroad and domestically, every time I lost something, I always got a response and it was put away. But this was the first time the hotel staff said they would check and let me know, but it's been over 10 days. And I called twice, not once. I'll just go there once. Although the place is clean and comfortable, the service is not very good.

Clean and comfortable, very satisfying.

The staff is friendly, and the hotel is kept clean.

Hotel staff is pleasant, strategic location.

Very suitable for holidays, and the facilities are very complete

Good service, Ms. Yulia and Ms. Roro. The room is okay, everything is okay.

Nice hotel, thank you for your service, Mrs. Yulia.

Good service, Ms. Roro and Ms. Yulia. Everything was safe and our stay was enjoyable.

I love old hotels renovated to modern. Old hotels always have spacious rooms and bathrooms. Reminds me of my 90s traveling, not like most hotels now with small rooms and bathrooms.

The hotel is quiet, comfortable, in the city center and strategic, thank you Mrs. Yulia for your service.

Good service, Mbak Roro, only the swimming pool is still under renovation.

Thanks Sindi, nice staff. The hotel is nice, comfortable, and cozy.

Thanks Sindi and Yulia….

Yulia is very nice and very helpful.

comfortable to stay here. because it is close to the main Promed clinic. the receptionist is friendly.. the security guard also smiles when opening the door. recommended..

Nice and comfortable hotel, close to town.

Thank you Sindi and Angga, so friendly and nice staff, also security Langgeng.

Nice staff Sindi and Roro. Last night security was rude when I asked to open the room door.

Mbak Roro is very friendly and sweet, so great.

It was very comfortable staying here, always assisted by the sweet Mbak Roro.