Beverly Hotel Batam

Hotels
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8,8
/10
Very Good
923 reviews

What Guests Say About Their Stay

Bedroom (128)
Staff Friendliness (120)
Distance To City Center (119)
Room Space (118)

Andini S.

9,4
/ 10
The hotel staff was kind and friendly. There was a slight issue with the keycard, but it was quickly replaced. Special shout out to the receptionist, Mas Alfa, who was very kind and polite. I'll definitely be staying here again on my next trip 👐
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a***n

10,0
/ 10
Very impressive, 5 star service, booked a small room upgraded to a large one, the food is varied and delicious, very suitable for family vacations and business trips.
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N***h

8,8
/ 10
The hotel is clean and the staff are nice, especially Yulia and Karlina who made the check-in process very easy. It's really worth staying here🌟
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N***a

10,0
/ 10
very comfortable, clean and friendly. soft bed, breakfast is also delicious. tv broadcast ok. clean and spacious bathroom
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Zakiah N. A.

10,0
/ 10
Thank you Sindi, very friendly and helpful. Early in the morning, Mbak Sindi greeted me with a sweet and happy smile. God willing, will come back with family.
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In the Area
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Jl. Raden Patah No. 12 Lubuk Baja, Nagoya, Batam, Kepulauan Riau, Indonesia, 29432

Main Facilities

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AC
Restaurant
24-Hour Front Desk
Parking
Elevator
WiFi
Beverly Hotel Batam is a hotel is located at Nagoya. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check

What's around Beverly Hotel Batam

Jl. Raden Patah No. 12 Lubuk Baja, Nagoya, Batam, Kepulauan Riau, Indonesia, 29432
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Lobby Beverly Hotel Batam
Lobby 2 Beverly Hotel Batam

Discover More About Beverly Hotel Batam

About Beverly Hotel Batam

Nestled in the heart of Batam, Riau Islands, Beverly Hotel Batam is a premier destination for travelers seeking comfort, luxury, and convenience. This hotel is strategically located, making it an ideal choice for both business and leisure travelers. With its modern architecture and elegant interiors, Beverly Hotel Batam offers a welcoming atmosphere that sets the stage for a memorable stay.

The hotel features a variety of well-appointed rooms and suites, each designed with the guest's comfort in mind. From plush bedding to contemporary furnishings, every detail has been carefully curated to ensure a relaxing experience. Guests can enjoy stunning views of the city or the lush greenery surrounding the hotel, providing a serene backdrop for their stay.

One of the standout features of Beverly Hotel Batam is its commitment to exceptional service. The staff is known for their warm hospitality and attentiveness, ensuring that every guest feels valued and cared for. Whether you need assistance with your luggage, recommendations for local attractions, or special requests, the team at Beverly Hotel Batam is always ready to help.

In addition to its comfortable accommodations, the hotel boasts a range of amenities designed to enhance your stay. Guests can take advantage of the on-site restaurant, which serves a delectable array of local and international cuisine. For those looking to unwind, the hotel offers a swimming pool, fitness center, and spa services, allowing you to relax and rejuvenate during your visit.

Moreover, Beverly Hotel Batam is conveniently located near various shopping centers, entertainment venues, and cultural attractions. This makes it easy for guests to explore the vibrant city of Batam and experience its rich culture and history. Whether you're here for a short getaway or an extended stay, Beverly Hotel Batam provides the perfect base for your adventures.

Why You Should Stay at Beverly Hotel Batam

Choosing Beverly Hotel Batam means opting for a blend of luxury and convenience. The hotel’s prime location allows easy access to key attractions, making it a perfect choice for tourists. Additionally, the exceptional service and range of facilities ensure that your stay is comfortable and enjoyable. Whether you’re traveling for business or leisure, Beverly Hotel Batam caters to all your needs.

Best Time to Stay at Beverly Hotel Batam

The best time to visit Batam is during the dry season, which typically runs from April to October. During these months, the weather is pleasant, making it ideal for outdoor activities and sightseeing. However, if you prefer fewer crowds, consider visiting during the shoulder months of March and November. Regardless of when you choose to stay, Beverly Hotel Batam offers a welcoming retreat year-round.

Transportation and Accessibility

Access to the Airport

Beverly Hotel Batam is conveniently located just a short drive from Hang Nadim International Airport, which is approximately 15 kilometers away. The hotel offers airport transfer services, making it easy for guests to reach their accommodations without hassle. Taxis and ride-sharing services are also readily available for those who prefer to travel independently.

Public Transportation

Getting around Batam is convenient, thanks to the availability of public transportation options. Buses and minibusses operate throughout the city, providing an affordable way to explore local attractions. Additionally, the hotel is situated near major roads, making it easy to access taxis and other forms of transportation. For those who prefer a more leisurely pace, renting a scooter or bicycle is also a popular option.

Unique Facilities at Beverly Hotel Batam

1. Swimming Pool

The hotel features a stunning outdoor swimming pool, perfect for a refreshing dip after a day of exploring Batam. Surrounded by lush greenery, it offers a tranquil escape where guests can relax and soak up the sun.

2. Fitness Center

For fitness enthusiasts, Beverly Hotel Batam provides a well-equipped fitness center. Guests can maintain their workout routines with a variety of exercise equipment available, ensuring you stay active during your stay.

3. Spa Services

Indulge in relaxation with the hotel’s spa services. Offering a range of treatments, from massages to facials, the spa is the perfect place to unwind and rejuvenate after a busy day.

Nearby Attractions at Beverly Hotel Batam

1. Nagoya Hill Shopping Mall

Located just 3 kilometers from Beverly Hotel Batam, Nagoya Hill Shopping Mall is a popular destination for shopping and dining. This bustling mall features a variety of retail stores, restaurants, and entertainment options, making it a great place to spend an afternoon.

2. Batam Miniature Park

Approximately 5 kilometers away, Batam Miniature Park showcases miniature replicas of Indonesia's famous landmarks. This unique attraction offers a fun and educational experience for visitors of all ages.

3. Barelang Bridge

About 20 kilometers from the hotel, Barelang Bridge is an iconic landmark in Batam. This stunning bridge connects several islands and offers breathtaking views of the surrounding waters. It’s a great spot for photography and enjoying the natural beauty of the area.

4. Maha Vihara Duta Maitreya Temple

Located around 7 kilometers from Beverly Hotel Batam, this temple is one of the largest Buddhist temples in Southeast Asia. Visitors can explore its beautiful architecture and serene surroundings, making it a peaceful retreat from the hustle and bustle of the city.

5. Taman Wisata Habibie 1000

Just 10 kilometers from the hotel, Taman Wisata Habibie 1000 is a recreational park that offers various outdoor activities. Guests can enjoy walking trails, picnic areas, and beautiful gardens, making it a perfect spot for families and nature lovers.

6. Ocarina Park

Located about 12 kilometers away, Ocarina Park is a family-friendly amusement park featuring rides, games, and entertainment options. It’s a great place to spend a fun-filled day with friends or family.

7. Batam Cable Ski Park

For adventure seekers, Batam Cable Ski Park is approximately 15 kilometers from the hotel. This water sports facility offers cable skiing, wakeboarding, and other thrilling activities for those looking to get their adrenaline pumping.

8. Kusu Island

About 30 kilometers away, Kusu Island is a beautiful getaway known for its pristine beaches and clear waters. Visitors can enjoy swimming, sunbathing, and exploring the island’s natural beauty.

9. Bintan Island

Accessible via a short ferry ride, Bintan Island is around 45 kilometers from Beverly Hotel Batam. Known for its stunning beaches and luxury resorts, it’s a perfect day trip destination for those looking to relax by the sea.

10. Batam City Square

Just 4 kilometers from the hotel, Batam City Square is another popular shopping destination. With a variety of shops, restaurants, and entertainment options, it’s a great place to experience the local culture and cuisine.

Tips and Tricks for Staying at Beverly Hotel Batam

Tips During Your Stay

To make the most of your stay at Beverly Hotel Batam, consider booking your accommodations in advance, especially during peak travel seasons. Take advantage of the hotel’s concierge services to get recommendations for local attractions and dining options. Don’t forget to explore the nearby shopping malls for unique souvenirs and local products.

Tips for Enjoying Hotel Facilities

Make sure to take full advantage of the hotel’s amenities. Start your day with a workout at the fitness center, followed by a refreshing swim in the pool. Treat yourself to a spa day to unwind and relax. Dining at the hotel’s restaurant is also a must, as they offer a variety of delicious dishes that cater to all tastes.

Why Book Beverly Hotel Batam on Traveloka

Extensive Accommodation Options

When you book Beverly Hotel Batam through Traveloka, you gain access to a wide range of accommodation options. Whether you’re looking for a budget-friendly room or a luxurious suite, Traveloka has you covered. The platform allows you to compare prices and find the best deals, ensuring you get the most value for your money.

Easy and Flexible Payment Options

Traveloka offers convenient payment options, including the ability to pay at the hotel. This flexibility allows you to save money and plan your budget more effectively. Additionally, the PayLater feature lets you book your stay now and pay later, making it easier to manage your travel expenses.

Customer Loyalty Program

By booking through Traveloka, you can join their customer loyalty program, which rewards you with amazing benefits and special perks. As you book more stays, you can elevate your Traveloka Priority level, unlocking exclusive discounts and offers that enhance your travel experience.

Real Guest Reviews

Traveloka features millions of verified reviews from guests who have stayed at Beverly Hotel Batam. These reviews provide valuable insights into the hotel’s services and facilities, helping you make an informed decision when booking your stay. You can trust the experiences of fellow travelers to guide your choice.

With all these advantages, there’s no reason not to choose Beverly Hotel Batam for your next getaway. Booking hotel through Traveloka ensures you enjoy a seamless and enjoyable travel experience, making your stay in Batam truly unforgettable!

All facilities in Beverly Hotel Batam

Fitness Center Beverly Hotel Batam
Fitness Center
Functional Hall Beverly Hotel Batam
Functional Hall
Lobby Beverly Hotel Batam
Lobby
Exterior Beverly Hotel Batam
Exterior
Bedroom Beverly Hotel Batam
Bedroom

Public Facilities

  • Parking
  • Elevator
  • 24-hour room service
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

General

  • AC
  • Ballroom
  • Banquet
  • Connecting rooms
  • Heater
  • Non-smoking room
  • Smoking area
  • Smoke-free

Hotel Services

  • Bellhop
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Luggage storage
  • Multilingual staff
  • Newspaper in lobby
  • Wedding service

In-room Facilities

  • Bathtub
  • Cable TV
  • Desk
  • Hairdryer
  • Refrigerator
  • Shower
  • TV

Food and Drinks

  • Restaurant with AC
  • A la carte dinner
  • A la carte lunch
  • Breakfast
  • Buffet breakfast
  • Breakfast (surcharge)

Things to Do

  • Fitness center
  • Massage
  • Spa
  • TV lounge

Connectivity

  • Free WiFi

Business Facilities

  • Meeting facilities

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in Beverly Hotel Batam

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 15:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Beverly Hotel Batam
156
Number of floors in Beverly Hotel Batam
8
Another facilities in Beverly Hotel Batam
24-hour room service, Breakfast restaurant, Dinner restaurant, Lunch restaurant, Room service

Frequently asked question in Beverly Hotel Batam

What are available facilities at Beverly Hotel Batam?
There are top facilites at Beverly Hotel Batam such as AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Beverly Hotel Batam?
The standard check-in time at Beverly Hotel Batam is starting from From 15:00 while the latest check-out time is at Before 12:00
Does Beverly Hotel Batam provide breakfast?
Yes, Beverly Hotel Batam provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Beverly Hotel Batam?
Beverly Hotel Batam is a 4.0-star hotel.
How many floors does Beverly Hotel Batam have?
Beverly Hotel Batam has 8 floors.
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More Reviews from Other Guests in Beverly Hotel Batam

8,8
Very Good
From 923 reviews
Provided by travelers on
Cleanliness

8,9

Room Comfort

8,9

Meal

8,7

Location

8,9

Service and Facilites

8,8

People often mention about Beverly Hotel Batam
All
Staff Friendliness (89)
Bedroom (87)
Ambiance (79)
Room Space (76)
Distance to City Center (72)
Bathroom (71)
Hotel Area (62)
Check-in/out Time (61)
Wifi (58)
Accessibility (56)
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Traveler Reviews Beverly Hotel Batam

Number of reviews per page
20
40
Customer reviews
A***L
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9,3
/10
Reviewed 3 day(s) ago
I ordered a bathtub, but it wasn't available when I arrived at the hotel. The system wasn't updated. It's not suitable.
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v***o
icon-origin-TRAVELOKA
9,7
/10
Reviewed 6 week(s) ago
2 times staying here did not disappoint, special thanks to Kak Sindi Gemoy who is friendly and kind.
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v***o
icon-Business
Business
icon-origin-TRAVELOKA
9,4
/10
Reviewed 7 week(s) ago
Comfortable, clean, friendly receptionist (if I'm not mistaken, Mas Alfa "promoted his position").
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Andini S.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9,4
/10
Reviewed 7 week(s) ago
The hotel staff was kind and friendly. There was a slight issue with the keycard, but it was quickly replaced. Special shout out to the receptionist, Mas Alfa, who was very kind and polite. I'll definitely be staying here again on my next trip 👐
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N***r
icon-origin-TRAVELOKA
10,0
/10
Reviewed 7 week(s) ago
The service from the staff was excellent, and I was given a free room upgrade. Thank you to the hotel staff.
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1 people find it helpful
p***o
icon-origin-TRAVELOKA
10,0
/10
Reviewed 8 week(s) ago
Satisfying experience at this place
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1 people find it helpful
M***n
icon-origin-TRAVELOKA
10,0
/10
Reviewed 8 week(s) ago
The service is very good, the person guarding the door is very friendly and polite.
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K***y
icon-Staycation
Staycation
icon-origin-TRAVELOKA
5,4
/10
Reviewed 8 week(s) ago
The room was never cleaned during my stay, and the soundproofing was so poor that you could hear from the next room. The food menu wasn't extensive.
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K***y
icon-Staycation
Staycation
icon-origin-TRAVELOKA
5,4
/10
Reviewed 8 week(s) ago
The room was never cleaned during my stay. The soundproofing was also so good that it could be heard from the next room.
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M***n
icon-origin-TRAVELOKA
8,8
/10
Reviewed 9 week(s) ago
Good to stay and easy access to the city
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H***i
icon-origin-TRAVELOKA
10,0
/10
Reviewed 11 week(s) ago
The hotel is nice, just a little far from the shopping area...
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Verified Traveler
icon-Transit
Transit
icon-origin-TRAVELOKA
10,0
/10
Reviewed 11 week(s) ago
I've stayed at this hotel twice and the service has been excellent. They respond quickly on WhatsApp. The second time, I was upgraded to a larger room and had an earlier check-in time. The only thing I need to be aware of is the poor soundproofing, as I could hear people from the next room. Could it be because the room I was staying in was a connecting room (since there's a door to the room). But overall, it was good. Thanks.
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A***l
icon-Transit
Transit
icon-origin-TRAVELOKA
10,0
/10
Reviewed 12 week(s) ago
It's cool, the hotel is nice, clean, and comfortable.
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Accommodation's Reply
17 Mar 2026
Dear Mr./Ms. A*l, Thank you so much for your positive review. We are delighted to hear that you found our hotel to be good, clean, and comfortable during your stay. Maintaining the cleanliness and comfort of the rooms is our top priority, as is ensuring that all amenities are in proper working order, so that every guest can enjoy a pleasant and memorable stay. Compliments like yours are a great inspiration for our entire team to continue working diligently. We are committed to maintaining our friendly and professional service standards at all times and continuously improving our facilities and services to provide guests with an even more satisfying experience. We hope your review will be a helpful reference for other guests considering staying at our hotel. Furthermore, we sincerely hope to welcome you back to Beverly Batam Hotel on your next visit, with even friendlier service, a more comfortable atmosphere, and an even more enjoyable stay. Thank you again for your trust and compliments, and we look forward to seeing you again on your next visit. We are always ready to welcome you with the best service and comfort. Sincerely, Anggi Marsepto, Rooms Division Manager
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BEN T.
icon-origin-TRAVELOKA
9,1
/10
Reviewed 13 week(s) ago
The staff was quite welcoming and friendly. I took a large deluxe room. It didn't disappoint.
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1 people find it helpful
Accommodation's Reply
13 Mar 2026
Dear Mr. Ben T., Thank you for taking the time to share your experience staying at Beverly Hotel Batam. We appreciate your review and are delighted to hear that you had a positive experience with us. We are pleased that you felt the warm and friendly welcome from our staff. Friendly, warm, and helpful service is one of the core values we always instill in our team. Therefore, your compliments on our staff's service are a significant motivator for us to continue providing the best service to all our guests. We are also pleased to hear that the Deluxe room you chose met your expectations. The spacious rooms are designed to provide added comfort to guests, allowing them to relax freely and enjoy their stay even more. It's certainly good news for us that the room did not disappoint you. Once again, we thank you for choosing Beverly Hotel Batam as your accommodation during your stay in Batam. We hope your experience was a wonderful memory, and we look forward to welcoming you back on your next visit with the same or even better service. Sincerely, Angki Marcepto, Rooms Manager, Beverly Hotel Batam
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Verified Traveler
icon-Business
Business
icon-origin-TRAVELOKA
9,4
/10
Reviewed 15 week(s) ago
This is an old hotel with a classic feel, comfortable, and feels safe for pre-elderly women like me. The service is good, with all the staff friendly and efficient. There was only a slight issue with the AC being positioned directly above my head. Another issue was the elevator being very slow, as only one was working. Hopefully, all the shortcomings can be addressed, as I was actually satisfied with this hotel. Unfortunately, I didn't have time to take any photos.
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3 people find it helpful
Accommodation's Reply
26 Feb 2026
Dear Mr. G*t, Warm greetings from Beverly Batam Hotel. Thank you very much for your review and compliments. We are delighted to hear that you felt comfortable, safe, and enjoyed the classic atmosphere of our hotel. Your compliments on the friendliness and responsiveness of our team will encourage all staff to continue providing the best service. Regarding your suggestions about the air conditioning unit facing directly towards the bed and the information that there is currently only one operational elevator, resulting in longer waiting times, we will discuss these with management for consideration and improvement in the future. Thank you for your interest and understanding. We hope to welcome you back to Beverly Batam Hotel again for an even more comfortable and memorable experience. Sincerely, Angki Marcepto, Rooms Division Manager
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D***y
icon-origin-TRAVELOKA
9,0
/10
Reviewed 15 week(s) ago
It's also ok for a staycation at this hotel.
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Accommodation's Reply
25 Feb 2026
Dear Mr./Ms./Mrs. D*Y, From Beverly Batam Hotel, we sincerely thank you for taking the time to write a review and choosing our hotel as your vacation destination. We are delighted to know that you found our hotel to be a suitable and comfortable place to relax. We strive to provide a warm atmosphere, friendly service, and amenities that meet the needs of all guests, whether traveling for business or a short break with family and loved ones. Your smooth holiday is a source of pride and motivation for our entire team to continuously improve the quality of our service. We hope to welcome you back to Beverly Batam Hotel again in the future and provide you with an even more memorable stay. Thank you for your trust. Sincerely, Angki Marcepto, Rooms Division Manager
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H***y
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8,5
/10
Reviewed 16 week(s) ago
Good, keep up the service. Keep up the good work.
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Accommodation's Reply
20 Feb 2026
Dear Mr./Ms. H*y, Greetings from Beverly Batam Hotel. Thank you so much for your kind review and support. We are delighted to know that you rated our service highly and appreciated the efforts of our team. Such comments are a great inspiration to all our staff to maintain the quality of service, cleanliness, and provide a comfortable and memorable stay for all guests. We believe that friendly and professional service is an essential part of a memorable stay, and we are committed to continuously improving those standards. Your appreciation and enthusiasm will drive us to continuously develop new things, pay attention to detail, and ensure that every guest feels welcome and comfortable throughout their stay at our hotel. We hope to continue providing adequate facilities, comfortable rooms, and fast and responsive service so that every visit to Beverly Batam Hotel is a pleasant experience. We hope to welcome you back again in the future and provide an even better, more comfortable, and memorable experience. Thank you for your trust and support in Beverly Batam Hotel. We look forward to welcoming you back in the future. Sincerely, Angki Marcepto, Rooms Manager, Beverly Batam Hotel
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P***I
icon-Staycation
Staycation
icon-origin-TRAVELOKA
5,7
/10
Reviewed 17 week(s) ago
Check-in time is 3 o'clock, the staff is not friendly when asking to check out even though it is still less than 12 o'clock, the room is not soundproof, the bathtub is dirty, the hotel amenities are not as per the description, some have to be requested, overall the room is nice but there are several things that make it uncomfortable.
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Accommodation's Reply
19 Feb 2026
Dear Mr./Ms. P*I, Thank you very much for your review. We apologize for any inconvenience you experienced during your stay at The Beverly Hotel Batam. We are deeply sorry that your experience was unsatisfactory due to several issues such as check-out service, noise in the room, the condition of the bathtub, and limited amenities. This is certainly not the standard of service and comfort we strive to provide to all our guests. Your feedback is very important to us, and our team will take it seriously and make improvements. To better track your experience, we kindly request that you contact us directly at fom@beverly-hotel.com with more complete information. This will ensure that the issues you experienced are resolved promptly and do not recur in the future. We hope that despite some issues, you still enjoyed your room and facilities. Thank you for this honest feedback, which helps us further improve the quality of our service and the guest experience. Sincerely, Angki Marcepto, Rooms Division Manager
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A***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9,4
/10
Reviewed 18 week(s) ago
The hotel is highly recommended, the receptionist staff are kind and very friendly, especially thank you to Mbak Cindi and Mas Alfa for giving us a free room upgrade.
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Accommodation's Reply
14 Feb 2026
Dear Mr./Ms. A*a, Thank you so much for your wonderful review of your stay at Beverly Batam Hotel. We are delighted to hear that you highly recommend our hotel and that you received a warm welcome from the entire team, especially from Cindy and Alpha. We are also glad that the complimentary room upgrade added to your comfort and positive experience during your stay. Providing a pleasant, personalized, and memorable stay for all our guests is our top priority, and your review is proof that our efforts have been appreciated. We will pass on your thanks directly to Cindy and Alpha to express our gratitude for their dedication and sincere service. Such positive reviews are a great inspiration for the entire team to continue maintaining our high standards of service and the quality of our facilities. Thank you again for your trust and recommendation. We hope to welcome you back to Beverly Batam Hotel again for an even more special stay in the future. Sincerely, Angie Marcepto, Rooms Division Manager
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A***l
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9,4
/10
Reviewed 18 week(s) ago
Thanks Beverly Hotel for the service, especially to Kak Sindi and Bang Alfa for upgrading their rooms.
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Accommodation's Reply
14 Feb 2026
Dear Mr./Ms. A*I, Thank you so much for your wonderful review of Beverly Batam Hotel. We are delighted to hear that you were satisfied with our service, especially the attentiveness and assistance from Cindy and Alpha, including the room upgrade. Providing our guests with a more comfortable and memorable experience is our commitment, and we are grateful that you felt that during your stay with us. We will pass on your compliments directly to Cindy and Alpha to express our gratitude for their dedication and sincere service. Reviews like this are a great inspiration for our entire team to continue providing the best service with consistent standards. Thank you again for your trust and the opportunity you have given us. We hope to welcome you again next time to provide you with another exceptional stay experience. Sincerely, Angki Marcepto, Rooms Division Manager
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Number of reviews per page
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40

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Exterior 4 Beverly Hotel Batam

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8,8
Very Good
From 923 reviews
Provided by travelers on
Cleanliness

8,9

Room Comfort

8,9

Meal

8,7

Location

8,9

Service and Facilites

8,8

People often mention about Beverly Hotel Batam
All
Staff Friendliness (89)
Bedroom (87)
Ambiance (79)
Room Space (76)
Distance to City Center (72)
Bathroom (71)
Hotel Area (62)
Check-in/out Time (61)
Wifi (58)
Accessibility (56)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews Beverly Hotel Batam

Number of reviews per page
20
40
Customer reviews
A***L
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9,3
/10
Reviewed 3 day(s) ago
I ordered a bathtub, but it wasn't available when I arrived at the hotel. The system wasn't updated. It's not suitable.
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v***o
icon-origin-TRAVELOKA
9,7
/10
Reviewed 6 week(s) ago
2 times staying here did not disappoint, special thanks to Kak Sindi Gemoy who is friendly and kind.
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v***o
icon-Business
Business
icon-origin-TRAVELOKA
9,4
/10
Reviewed 7 week(s) ago
Comfortable, clean, friendly receptionist (if I'm not mistaken, Mas Alfa "promoted his position").
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Andini S.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9,4
/10
Reviewed 7 week(s) ago
The hotel staff was kind and friendly. There was a slight issue with the keycard, but it was quickly replaced. Special shout out to the receptionist, Mas Alfa, who was very kind and polite. I'll definitely be staying here again on my next trip 👐
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N***r
icon-origin-TRAVELOKA
10,0
/10
Reviewed 7 week(s) ago
The service from the staff was excellent, and I was given a free room upgrade. Thank you to the hotel staff.
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1 people find it helpful
p***o
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10,0
/10
Reviewed 8 week(s) ago
Satisfying experience at this place
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1 people find it helpful
M***n
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10,0
/10
Reviewed 8 week(s) ago
The service is very good, the person guarding the door is very friendly and polite.
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K***y
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Staycation
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5,4
/10
Reviewed 8 week(s) ago
The room was never cleaned during my stay, and the soundproofing was so poor that you could hear from the next room. The food menu wasn't extensive.
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K***y
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Staycation
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5,4
/10
Reviewed 8 week(s) ago
The room was never cleaned during my stay. The soundproofing was also so good that it could be heard from the next room.
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M***n
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8,8
/10
Reviewed 9 week(s) ago
Good to stay and easy access to the city
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H***i
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10,0
/10
Reviewed 11 week(s) ago
The hotel is nice, just a little far from the shopping area...
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Verified Traveler
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Transit
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10,0
/10
Reviewed 11 week(s) ago
I've stayed at this hotel twice and the service has been excellent. They respond quickly on WhatsApp. The second time, I was upgraded to a larger room and had an earlier check-in time. The only thing I need to be aware of is the poor soundproofing, as I could hear people from the next room. Could it be because the room I was staying in was a connecting room (since there's a door to the room). But overall, it was good. Thanks.
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A***l
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Transit
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10,0
/10
Reviewed 12 week(s) ago
It's cool, the hotel is nice, clean, and comfortable.
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Accommodation's Reply
17 Mar 2026
Dear Mr./Ms. A*l, Thank you so much for your positive review. We are delighted to hear that you found our hotel to be good, clean, and comfortable during your stay. Maintaining the cleanliness and comfort of the rooms is our top priority, as is ensuring that all amenities are in proper working order, so that every guest can enjoy a pleasant and memorable stay. Compliments like yours are a great inspiration for our entire team to continue working diligently. We are committed to maintaining our friendly and professional service standards at all times and continuously improving our facilities and services to provide guests with an even more satisfying experience. We hope your review will be a helpful reference for other guests considering staying at our hotel. Furthermore, we sincerely hope to welcome you back to Beverly Batam Hotel on your next visit, with even friendlier service, a more comfortable atmosphere, and an even more enjoyable stay. Thank you again for your trust and compliments, and we look forward to seeing you again on your next visit. We are always ready to welcome you with the best service and comfort. Sincerely, Anggi Marsepto, Rooms Division Manager
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BEN T.
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9,1
/10
Reviewed 13 week(s) ago
The staff was quite welcoming and friendly. I took a large deluxe room. It didn't disappoint.
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1 people find it helpful
Accommodation's Reply
13 Mar 2026
Dear Mr. Ben T., Thank you for taking the time to share your experience staying at Beverly Hotel Batam. We appreciate your review and are delighted to hear that you had a positive experience with us. We are pleased that you felt the warm and friendly welcome from our staff. Friendly, warm, and helpful service is one of the core values we always instill in our team. Therefore, your compliments on our staff's service are a significant motivator for us to continue providing the best service to all our guests. We are also pleased to hear that the Deluxe room you chose met your expectations. The spacious rooms are designed to provide added comfort to guests, allowing them to relax freely and enjoy their stay even more. It's certainly good news for us that the room did not disappoint you. Once again, we thank you for choosing Beverly Hotel Batam as your accommodation during your stay in Batam. We hope your experience was a wonderful memory, and we look forward to welcoming you back on your next visit with the same or even better service. Sincerely, Angki Marcepto, Rooms Manager, Beverly Hotel Batam
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Verified Traveler
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Business
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9,4
/10
Reviewed 15 week(s) ago
This is an old hotel with a classic feel, comfortable, and feels safe for pre-elderly women like me. The service is good, with all the staff friendly and efficient. There was only a slight issue with the AC being positioned directly above my head. Another issue was the elevator being very slow, as only one was working. Hopefully, all the shortcomings can be addressed, as I was actually satisfied with this hotel. Unfortunately, I didn't have time to take any photos.
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Accommodation's Reply
26 Feb 2026
Dear Mr. G*t, Warm greetings from Beverly Batam Hotel. Thank you very much for your review and compliments. We are delighted to hear that you felt comfortable, safe, and enjoyed the classic atmosphere of our hotel. Your compliments on the friendliness and responsiveness of our team will encourage all staff to continue providing the best service. Regarding your suggestions about the air conditioning unit facing directly towards the bed and the information that there is currently only one operational elevator, resulting in longer waiting times, we will discuss these with management for consideration and improvement in the future. Thank you for your interest and understanding. We hope to welcome you back to Beverly Batam Hotel again for an even more comfortable and memorable experience. Sincerely, Angki Marcepto, Rooms Division Manager
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D***y
icon-origin-TRAVELOKA
9,0
/10
Reviewed 15 week(s) ago
It's also ok for a staycation at this hotel.
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Accommodation's Reply
25 Feb 2026
Dear Mr./Ms./Mrs. D*Y, From Beverly Batam Hotel, we sincerely thank you for taking the time to write a review and choosing our hotel as your vacation destination. We are delighted to know that you found our hotel to be a suitable and comfortable place to relax. We strive to provide a warm atmosphere, friendly service, and amenities that meet the needs of all guests, whether traveling for business or a short break with family and loved ones. Your smooth holiday is a source of pride and motivation for our entire team to continuously improve the quality of our service. We hope to welcome you back to Beverly Batam Hotel again in the future and provide you with an even more memorable stay. Thank you for your trust. Sincerely, Angki Marcepto, Rooms Division Manager
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H***y
icon-Leisure
Leisure
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8,5
/10
Reviewed 16 week(s) ago
Good, keep up the service. Keep up the good work.
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Accommodation's Reply
20 Feb 2026
Dear Mr./Ms. H*y, Greetings from Beverly Batam Hotel. Thank you so much for your kind review and support. We are delighted to know that you rated our service highly and appreciated the efforts of our team. Such comments are a great inspiration to all our staff to maintain the quality of service, cleanliness, and provide a comfortable and memorable stay for all guests. We believe that friendly and professional service is an essential part of a memorable stay, and we are committed to continuously improving those standards. Your appreciation and enthusiasm will drive us to continuously develop new things, pay attention to detail, and ensure that every guest feels welcome and comfortable throughout their stay at our hotel. We hope to continue providing adequate facilities, comfortable rooms, and fast and responsive service so that every visit to Beverly Batam Hotel is a pleasant experience. We hope to welcome you back again in the future and provide an even better, more comfortable, and memorable experience. Thank you for your trust and support in Beverly Batam Hotel. We look forward to welcoming you back in the future. Sincerely, Angki Marcepto, Rooms Manager, Beverly Batam Hotel
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P***I
icon-Staycation
Staycation
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5,7
/10
Reviewed 17 week(s) ago
Check-in time is 3 o'clock, the staff is not friendly when asking to check out even though it is still less than 12 o'clock, the room is not soundproof, the bathtub is dirty, the hotel amenities are not as per the description, some have to be requested, overall the room is nice but there are several things that make it uncomfortable.
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Accommodation's Reply
19 Feb 2026
Dear Mr./Ms. P*I, Thank you very much for your review. We apologize for any inconvenience you experienced during your stay at The Beverly Hotel Batam. We are deeply sorry that your experience was unsatisfactory due to several issues such as check-out service, noise in the room, the condition of the bathtub, and limited amenities. This is certainly not the standard of service and comfort we strive to provide to all our guests. Your feedback is very important to us, and our team will take it seriously and make improvements. To better track your experience, we kindly request that you contact us directly at fom@beverly-hotel.com with more complete information. This will ensure that the issues you experienced are resolved promptly and do not recur in the future. We hope that despite some issues, you still enjoyed your room and facilities. Thank you for this honest feedback, which helps us further improve the quality of our service and the guest experience. Sincerely, Angki Marcepto, Rooms Division Manager
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A***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9,4
/10
Reviewed 18 week(s) ago
The hotel is highly recommended, the receptionist staff are kind and very friendly, especially thank you to Mbak Cindi and Mas Alfa for giving us a free room upgrade.
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Accommodation's Reply
14 Feb 2026
Dear Mr./Ms. A*a, Thank you so much for your wonderful review of your stay at Beverly Batam Hotel. We are delighted to hear that you highly recommend our hotel and that you received a warm welcome from the entire team, especially from Cindy and Alpha. We are also glad that the complimentary room upgrade added to your comfort and positive experience during your stay. Providing a pleasant, personalized, and memorable stay for all our guests is our top priority, and your review is proof that our efforts have been appreciated. We will pass on your thanks directly to Cindy and Alpha to express our gratitude for their dedication and sincere service. Such positive reviews are a great inspiration for the entire team to continue maintaining our high standards of service and the quality of our facilities. Thank you again for your trust and recommendation. We hope to welcome you back to Beverly Batam Hotel again for an even more special stay in the future. Sincerely, Angie Marcepto, Rooms Division Manager
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A***l
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9,4
/10
Reviewed 18 week(s) ago
Thanks Beverly Hotel for the service, especially to Kak Sindi and Bang Alfa for upgrading their rooms.
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Accommodation's Reply
14 Feb 2026
Dear Mr./Ms. A*I, Thank you so much for your wonderful review of Beverly Batam Hotel. We are delighted to hear that you were satisfied with our service, especially the attentiveness and assistance from Cindy and Alpha, including the room upgrade. Providing our guests with a more comfortable and memorable experience is our commitment, and we are grateful that you felt that during your stay with us. We will pass on your compliments directly to Cindy and Alpha to express our gratitude for their dedication and sincere service. Reviews like this are a great inspiration for our entire team to continue providing the best service with consistent standards. Thank you again for your trust and the opportunity you have given us. We hope to welcome you again next time to provide you with another exceptional stay experience. Sincerely, Angki Marcepto, Rooms Division Manager
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