N***g

10,0

/10

Reviewed 2 day(s) ago

Everything about hotel is good, just felt shame on some local aunty during breakfast buffet, bring 1 litter bottle to refill orange juice without care the hygieneness, even the staff try to stop them, they still continue to refill.🥲

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E***r

Leisure

8,8

/10

Reviewed 4 week(s) ago

Room cleanliness great, bed good, limited tv channels blurry, had some WiFi issues Housekeeper on the ball at 8am. Paid parking validation daily

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Accommodation's Reply

18 Jun 2025

Dear Valued Guest, Thank you for staying with us and for taking the time to share your feedback. We're pleased to hear that you found the room clean and the bed comfortable. We’ve taken note of your comments regarding the TV channels, WiFi connectivity, and daily parking validation, and will look into these areas for improvement. We truly appreciate your support and hope to welcome you back again in the near future. Warm regards, VC – Marcom Dept

LA

Linh A.

Staycation

8,6

/10

Reviewed 5 week(s) ago

Bathroom is quite old, smells musty. Not worth the money.

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Accommodation's Reply

12 Jun 2025

Dear Linh, Thank you for your feedback and for staying with us. We're truly sorry to hear that the condition of the bathroom and the musty smell did not meet your expectations. Your comments are important to us and have been shared with our housekeeping and maintenance teams for immediate attention and improvement. We continuously strive to enhance the comfort and experience of our guests, and your feedback plays a vital role in helping us do so. We hope to have the opportunity to welcome you again for a better experience in the future. Warm regards, VC – Marcom Dept.

D***a

Medical

9,1

/10

Reviewed 7 week(s) ago

Great location. Room size is superb 👍

1 people find it helpful

Accommodation's Reply

04 Jun 2025

Dear Valued Guest, Thank you for your review. We are delighted and encouraged to hear that you have enjoyed your stay Hatten Hotel Melaka. We look forward to welcoming you back to Hatten Hotel during your next visit to Melaka. Regards, VC-Marcom Dept

c***a

Business

8,5

/10

Reviewed 8 week(s) ago

Nice location and easy parking, nice staff.

1 people find it helpful

Accommodation's Reply

26 May 2025

Dear Valued Guest, Thank you for your review. We are delighted and encouraged to hear that you have enjoyed your stay Hatten Hotel Melaka. We look forward to welcoming you back to Hatten Hotel during your next visit to Melaka. Regards, VC-Marcom Dept

I***n

Leisure

8,8

/10

Reviewed 8 week(s) ago

The hotel location is close to the center of the crowd and the crown hospital, the staff is friendly. The cleanliness of the room is ok but can still be improved.

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Accommodation's Reply

22 May 2025

Dear I*n** Thank you for your recent stay and for sharing your feedback with us. We're delighted to know you enjoyed our convenient location and found our team to be friendly and welcoming. We also appreciate your constructive comment regarding room cleanliness and will continue to improve our housekeeping standards to better serve you in future visits. We look forward to welcoming you back again soon. Kind regards VC Marcom Dept.

A***u

Medical

10,0

/10

Reviewed 8 week(s) ago

Very strategic location and the hotel is very comfortable.

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Accommodation's Reply

20 May 2025

Dear Valued Guest, Thank you for your review. We are delighted and encouraged to hear that you have enjoyed your stay Hatten Hotel Melaka. We look forward to welcoming you back to Hatten Hotel during your next visit to Melaka. Regards, VC-Marcom Dept

D***a

Leisure

9,7

/10

Reviewed 9 week(s) ago

Housekeeping were very friendly. They kept our left belonging intact even neatly wrapped in a plastic and delivered to our new room. Thank you! Were upgraded couple time during our stays here. Fyi, been a regular for the past 2 years but they manage to keep their services up to the top level. Kudos!

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Accommodation's Reply

20 May 2025

Dear Valued Guest, Thank you for your review. We are delighted and encouraged to hear that you have enjoyed your stay Hatten Hotel Melaka. We look forward to welcoming you back to Hatten Hotel during your next visit to Melaka. Regards, VC-Marcom Dept

R***a

10,0

/10

Reviewed 9 week(s) ago

The hotel is close to the hospital. Comfortable and clean.

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Accommodation's Reply

14 May 2025

Dear Valued Guest, Thank you for your review. We are delighted and encouraged to hear that you have enjoyed your stay Hatten Hotel Melaka. We look forward to welcoming you back to Hatten Hotel during your next visit to Melaka. Regards, VC-Marcom Dept

LK

Low K. N.

Leisure

8,8

/10

Reviewed 11 week(s) ago

Check in and out, everything went smoothly. Well done.

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Accommodation's Reply

05 May 2025

Dear Valued Guest, Thank you for your review. We are delighted and encouraged to hear that you have enjoyed your stay Hatten Hotel Melaka. We look forward to welcoming you back to Hatten Hotel during your next visit to Melaka. Regards, VC-Marcom Dept

S***i

8,5

/10

Reviewed 11 week(s) ago

Great stay. Great location. Easy access to many activities. Good price. Will stay here more.

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Accommodation's Reply

05 May 2025

Dear Valued Guest, Thank you for your review. We are delighted and encouraged to hear that you have enjoyed your stay Hatten Hotel Melaka. We look forward to welcoming you back to Hatten Hotel during your next visit to Melaka. Regards, VC-Marcom Dept

A***y

Medical

10,0

/10

Reviewed 12 week(s) ago

Breakfast is always delicious and has many variations during my several stays here.

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Accommodation's Reply

28 Apr 2025

Dear Valued Guest, Thank you for your review. We are delighted and encouraged to hear that you have enjoyed your stay Hatten Hotel Melaka. We look forward to welcoming you back to Hatten Hotel during your next visit to Melaka. Regards, VC-Marcom Dept

y***i

8,8

/10

Reviewed 12 week(s) ago

good as usual n love it, you can check this out for exception

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Accommodation's Reply

28 Apr 2025

Dear Valued Guest, Thank you for your review. We are delighted and encouraged to hear that you have enjoyed your stay Hatten Hotel Melaka. We look forward to welcoming you back to Hatten Hotel during your next visit to Melaka. Regards, VC-Marcom Dept

S***i

Leisure

8,5

/10

Reviewed 12 week(s) ago

Best hotel in the middle of Bandar Hilir Melaka. Easy food access, easy shopping access. Many choices.

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Accommodation's Reply

24 Apr 2025

Dear Valued Guest, Thank you for your review. We are delighted and encouraged to hear that you have enjoyed your stay Hatten Hotel Melaka. We look forward to welcoming you back to Hatten Hotel during your next visit to Melaka. Regards, VC-Marcom Dept

j***a

Medical

10,0

/10

Reviewed 14 week(s) ago

clean and tidy room close to hospital delicious breakfast

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1 people find it helpful

Accommodation's Reply

14 Apr 2025

Dear j***a, Thank you for sharing your positive experience with us! We're thrilled to hear that you found the room clean and well-organised, and that the proximity to the hospital was convenient for your needs. We're also glad you enjoyed our breakfast. We hope to welcome you again for another comfortable stay. Warm regards, VC – Marcom Dept.

LA

Lisa A.

Medical

10,0

/10

Reviewed 14 week(s) ago

We have never received special treatment from the staff of previous hotels, because we have a child with special needs and this is the first time we have been so appreciated and helped by everyone. Special thanks for Miranda, staff of Hatten Hotel. Thank you for your help.

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Accommodation's Reply

14 Apr 2025

Dear Lisa A., Thank you so much for your kind words! We're truly touched to hear that your experience with us stood out and that our team, especially Miranda, made a positive impact on your stay. It’s our priority to ensure every guest feels valued and supported, and we're so glad we could be of help to you and your family. We look forward to welcoming you back soon. Warm regards, VC – Marcom Dept.

G***t

Staycation

10,0

/10

Reviewed 14 week(s) ago

I find the staff very helpful. I have asthma and eczema, where I will get sensitive rashes all over my body, especially my face and eyes. I don't have carpet at home. So when I came in immediately, I asked the room to be vacuumed. Alhamdulillah, they vacuumed and cleaned the place and even changed the bedsheet for me. Thank you so much, the room service team. The hotel is good. I used to be a Hatten membership before COVID because I have relatives in Melaka. The last time I came to Hatten was in January 2020 before the lockdown. I will come back again. I like the sahur and breakfast also. Thank you.

Overall Ratings & Reviews Hatten Hotel Melaka

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8,7

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