Hatten Hotel Melaka

Hotels
Hatten Square, Jalan Merdeka, Bandar Hilir, Melaka City Center, Melaka City, Melaka, Malaysia, 75000
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About Accommodation

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Staying at Hatten Hotel Melaka is a good choice when you are visiting Bandar Hilir. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
2020 Traveloka Hotel Awards Winner: Best Travelers' Experience

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi

What Guests Say About Their Stay

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Strategic Location (97)
Friendly Staffs (22)
Affordable Price (5)
Excellent Service (3)
8.5
/ 10
Nurul N. B. K. B.
The room so nice. Breakfast was good. I love everything at the hotel

What's around Hatten Hotel Melaka

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Hatten Square, Jalan Merdeka, Bandar Hilir, Melaka City Center, Melaka City, Melaka, Malaysia, 75000

9.1

Strategic Location
Lobby Hatten Hotel Melaka
Lobby 2 Hatten Hotel Melaka

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Location


Staying at Hatten Hotel Melaka is a good choice when you are visiting Bandar Hilir.

The hotel has a very good location, also near the Malacca International Airport (MKZ), which is only 7.37 km away.

The hotel is located only 2.04 km away from Melaka River Cruise Boarding Port.

This hotel is very easy to find since it is strategically positioned close to public facilities.

About Hatten Hotel Melaka

Whether you are planning an event or other special occasions, Hatten Hotel Melaka is a great choice for you with a large and well-equipped function room to suit your requirements.

This hotel is the perfect choice for couples seeking a romantic getaway or a honeymoon retreat. Enjoy the most memorable nights with your loved one by staying at Hatten Hotel Melaka.

Hatten Hotel Melaka is the splendid choice for you who are seeking a luxurious treat for your holiday. Get pampered with the most excellent services and make your holiday memorable by staying here.

Are you a shopaholic? Staying at Hatten Hotel Melaka will surely spoil you for numerous shopping centers nearby.

From business event to corporate gathering, Hatten Hotel Melaka provides complete services and facilities that you and your colleagues need.

Have fun with various entertaining facilities for you and the whole family at Hatten Hotel Melaka, a wonderful accommodation for your family holiday.

If you plan to have a long-term stay, staying at Hatten Hotel Melaka is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.

While traveling with friends can be a lot of fun, traveling solo has its own perks. As for the accommodation, Hatten Hotel Melaka is suitable for you who value privacy during your stay.

The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Hatten Hotel Melaka exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Hatten Hotel Melaka is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at Hatten Hotel Melaka.

All facilities in Hatten Hotel Melaka

Bar, Cafe and Lounge Hatten Hotel Melaka
Bar, Cafe and Lounge
Swimming Pool Hatten Hotel Melaka
Swimming Pool
Fitness Center Hatten Hotel Melaka
Fitness Center
Functional Hall Hatten Hotel Melaka
Functional Hall
Lobby Hatten Hotel Melaka
Lobby

Hotel Services

  • Bellhop
  • Concierge
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Limited hours room service
  • Luggage storage
  • Medical service
  • Multilingual staff
  • Newspaper in lobby
  • Porter
  • Wedding service

Food and Drinks

  • A la carte dinner
  • A la carte lunch
  • Restaurant with AC
  • Bar
  • Breakfast
  • Buffet breakfast
  • Buffet dinner
  • Buffet lunch
  • Cafe
  • Hot breakfast
  • Poolside bar

Public Facilities

  • Parking
  • Coffee shop
  • Elevator
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

General

  • AC
  • Ballroom
  • Banquet
  • Connecting rooms
  • Family room
  • Non-smoking room
  • Swimming pool
  • Smoke-free

Nearby Facilities

  • ATM/Banking
  • Beauty salon
  • Gift shop
  • Grocery
  • Hair salon
  • Laundry
  • Shops
  • Supermarket

Things to Do

  • Fitness center
  • Massage
  • Outdoor pool
  • Pool sun loungers
  • Sauna
  • Spa
  • Steam room

In-room Facilities

  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Refrigerator
  • Shower
  • TV

Business Facilities

  • Business center
  • Business facilities
  • Conference room
  • Meeting facilities
  • Projector

Transportation

  • Bicycle rental
  • Shopping center shuttle
  • Valet parking
  • Valet parking (surcharge)

Accessibilty

  • Disabled access friendly
  • Accessible parking
  • Accessible path of travel
  • Wheelchair accessible

Connectivity

  • Free WiFi

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in Hatten Hotel Melaka

Important Note

As announced by Royal Malaysian Customs Department, Tourism Tax is imposed starting 1 January 2023 for all hotel guests that are non-Malaysian or non-permanent Residents of Malaysia. Please expect that hotel will collect the Tourism Tax from you during check-in at the hotel. The Tourism Tax rate is 10 RM per room per night.

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00

General Check-in Instructions

The hotel has gone digital for payment transactions. Digital payment transactions comprise all electronic transactions including, card payments, transfers, mobile payments (TNG, Boost, QR Pay & Grab Pay) and online payment services.
Re-Imposition of Tourism Tax by Registered Operator of Accommodation Premise Will Be Effective from 1st January 2023. Kindly be informed that the exemption of tourism tax on foreign tourist staying at a registered accommodation premise will end on 31st December 2022. Accordingly, the imposition of tourism tax on foreign tourist staying at a registered premise will be re-imposed effective from 1st January 2023.
Please note that all bookings are subject to an additional Heritage Charge of MYR 2, per room, per day.

Tourism Tax

Tourism tax MYR 12.00 will be charged upon check-in (per room/per night).
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General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 15:00 - Before 12:00
Breakfast Availability
Yes, some room provide breakfast

Frequently asked question in Hatten Hotel Melaka

What are available facilities at Hatten Hotel Melaka?
There are top facilites at Hatten Hotel Melaka such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Hatten Hotel Melaka?
The standard check-in time at Hatten Hotel Melaka is starting from From 15:00 while the latest check-out time is at Before 12:00
Does Hatten Hotel Melaka provide breakfast?
Yes, Hatten Hotel Melaka provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

More Reviews from Other Guests in Hatten Hotel Melaka

Overall Rating & Reviews

From 3,713 verified guests reviews
8.7
Impressive
Fantastic
1,488
Very Good
1,748
Satisfying
165
Average
312
Poor
0
Cleanliness
Comfort
Meal
Location
Service

Show reviews that mention...

All
strategic location (97)
friendly staffs (22)
affordable price (5)
excellent service (3)
tasty breakfast (28)
complete facilities (3)
comfortable room (9)
spacious room (36)
tasty food (21)
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KA
Khairol A. I.
Business
9
/ 10
29 Jul 2022
Our room wasn't cleaned well during our entire stay at the hotel. The breakfast menus are good and acceptable
Review photo of Hatten Hotel Melaka from Khairol A. I.
Review photo of Hatten Hotel Melaka 2 from Khairol A. I.
Review photo of Hatten Hotel Melaka 3 from Khairol A. I.
Review photo of Hatten Hotel Melaka 4 from Khairol A. I.
Review photo of Hatten Hotel Melaka 5 from Khairol A. I.

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Shikin
8.7
/ 10
09 Dec 2022
Staff all are very helpful. Is just that hotel did not maintain the cleanliness of the toilet and rooms. I feel like the bedsheet was not change. Lights, fridge and safebox spoilt. But hotel staff managed to fix it. Slippers not provided. Breakfast is good. 1st day the nasi lemak is too soft. But the following day all is good
Review photo of Hatten Hotel Melaka from Noorasikin S.
Review photo of Hatten Hotel Melaka 2 from Noorasikin S.
Review photo of Hatten Hotel Melaka 3 from Noorasikin S.

1 liked this review

Accommodation's Reply
13 Dec 2022
Dear Valued Guest, We are pleased to hear that you had an overall enjoyable stay with us. We have also noted your feedback on the other issues and will address them to ensure a better experience for our guest as feedback like this that we learn from and use to improve. Thank you for your patronage and we certainly look forward to welcoming you back again soon. Regards, The Administrator
J
Julious
Medical
8.7
/ 10
24 Jul 2022
Pretty nice hotel. Great location.
Review photo of Hatten Hotel Melaka from Julious J.

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FH
Fatia H.
Holiday
8.5
/ 10
02 Jan 2024
Overall is good. From the receptionist and room services. But wasted lots of time in lift waiting. Not sure what's the problem. People get packed in the lifts. Should provide 1 or 2 staffs in managing the lifts.
Review photo of Hatten Hotel Melaka from Tia H.

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Accommodation's Reply
23 Jan 2024
Dear Tia Haluai, Thank you for your positive feedback regarding our receptionist and room services. We appreciate your valuable input regarding the lift waiting time, and we apologize for any inconvenience you experienced. We will certainly review and address this matter to enhance our guests ' overall experience. Your satisfaction is our priority, and we look forward to serving you better in the future. Best regards, VC- Marcom Dept.
MS
MUHAMMAD S. L. B. A.
6.5
/ 10
10 Sep 2022
Check in at 2.45pm, room ready, air - cond not cold 2124. Informed reception at 8pm, later back to room at 10 pm, still air conditioning not repaired, call and inform operator, I was told to report at reception, unbelievable. Reported to receptionist, young trainee (Amar) managed to change and upgraded our room. Next morning at 8 am, breakfast, ordered scramble eggs, seen small cockroach in-between the marble slab. Half boiled eggs, spelled wrongly as Haif bolied eggs. What a day. Lift flooring is always wet from 9am.
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Review photo of Hatten Hotel Melaka from Muhammad S. L. B. A.
Review photo of Hatten Hotel Melaka 2 from Muhammad S. L. B. A.
Review photo of Hatten Hotel Melaka 3 from Muhammad S. L. B. A.
Review photo of Hatten Hotel Melaka 4 from Muhammad S. L. B. A.

1 liked this review

MW
Meng W. L.
Holiday
6.3
/ 10
05 Dec 2023
5 stars charge but 3 stars hotel room, the facilities are old and mold odour! The bed sheet cause itchiness and dusty. The problem I have pay to upgrade my room, but I still getting this kind of hotel room!
Review photo of Hatten Hotel Melaka from Meng W. L.
Review photo of Hatten Hotel Melaka 2 from Meng W. L.
Review photo of Hatten Hotel Melaka 3 from Meng W. L.

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ARI
This is a private profile
6.1
/ 10
19 Jul 2023
The water quality is quite bad, yellowish and seems not clean
Review photo of Hatten Hotel Melaka from Ariyandi W.

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Accommodation's Reply
07 Aug 2023
Thank you for bringing this to our attention. We apologize for the water quality issue you experienced during your stay. We are investigating the matter to ensure it is resolved promptly. Your feedback is valuable to us, and we hope to provide a better experience on your next visit.
JT
Jeffrey T.
6
/ 10
17 Jul 2023
Bed is OK. But room not cleaned properly and has no dustbin. Bar at pool not open
Review photo of Hatten Hotel Melaka from Jeffrey T.

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Accommodation's Reply
07 Aug 2023
Thank you for your feedback. We apologize for any inconvenience during your stay. We'll address the cleanliness issue and the missing dustbin in your room. We hope you'll consider staying with us again.
Tan Y. L.
This is a private profile
Holiday
6
/ 10
21 Jun 2022
Had a terrible check-in and in-room experience. Will not return. Check-in: Whole check-in process took us nearly 2hrs! Queued for 1.5hrs just to reach the front desk. At the front desk, staff was friendly but he took around 20mins just to check us in. Rooms: Booked 2 rooms and were disgusted by one of the rooms. Had to accommodate to one of the rooms by laying our own clothes over the pillows and beds while we requested for change for the other room because it was terribly uncleaned! (e. G. Stains on bed/ mouldy windows/ unclean room amenities/ no towels/ used items left from previous staying guests/ etc). Called the front desk to request for towels and extra toiletries, but the staff on the phone was really rude and sounded very frustrated. Also, the same person agreed to leave the requested items in our room while we left the hotel to have our dinner at about 6.30pm. Upon our return at around 9pm, the requested items were undelivered. Public spaces: The lobby's toilet is dirty (floor is wet, bins were overflowing with trash, shoe prints on the toilet seat, no toilet paper, etc.). Gym experience was good. Sufficient gym equipment and the staff stationed near the swimming pool was friendly to assist us when needed.
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Review photo of Hatten Hotel Melaka from Tan Y. L.
Review photo of Hatten Hotel Melaka 2 from Tan Y. L.
Review photo of Hatten Hotel Melaka 3 from Tan Y. L.
Review photo of Hatten Hotel Melaka 4 from Tan Y. L.
Review photo of Hatten Hotel Melaka 5 from Tan Y. L.

1 liked this review

CC
Cheong C. L.
Holiday
5.7
/ 10
04 Jul 2022
After check-in, we found a cockroach dead body just right beside the bed, we go to the front desk to show them the picture and ask for housekeeping to clean it up, they wrote down our room number and promised will get the room clean up before we back, unfortunately, very disappointed that the body of the cockroach is still there after we came back. Again, this time we called the front desk and complain about this, they sent one man who came and do only a quick vacuum but not even do a deep clean or double check on every corner. This is totally out of my expectation, as a 4 stars hotel, it makes me feel that I'm overpaid, what I get is this kind of bad service and the cleanliness is also underrated. Try to complain to the front desk when we check out, no action was taken but only apologies which don't help at all. Disappointed.
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Review photo of Hatten Hotel Melaka from Cheong C. L.

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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.