Overall Ratings & Reviews ibis Balikpapan

Dear A*i, Thank you for choosing Ibis Balikpapan for your business trip. We are pleased to know that you were satisfied with our affordable price and strategic location. We look forward to welcoming you back on your next visit. Best regards, Anom Purboyanto, General Manager

Dear A*i, Thank you for your review. We're pleased to hear that you enjoyed the hotel's cleanliness and affordability. We look forward to welcoming you back to Ibis Balikpapan. Best regards, Anom Purboyanto, General Manager

Dear Ms. Emi A. S., Thank you very much for your kind review and for choosing to stay at ibis Balikpapan. We’re thrilled to hear that you had a positive experience with our friendly staff and smooth check-in process. Your appreciation truly motivates our team to continue delivering great service to all our guests. We look forward to welcoming you back on your next visit to Balikpapan! Warm regards, Anom Purboyanto General Manager

Dear Ms. Ira R. W., Thank you for sharing your experience following your recent business stay with us at ibis Balikpapan. We’re delighted to hear that you enjoyed our varied and delicious breakfast selection, as well as appreciated our commitment to sustainability as a green hotel. Your recognition of our refillable water stations and efforts to reduce single-use plastic means a lot to us. We're also glad that our strategic location contributed positively to your trip. We look forward to welcoming you back in the near future! Warm regards, Anom Purboyanto General Manager

Dear Cicuk B., Thank you for your positive review. We are delighted to hear that our staff left a positive impression during your stay. Your comments motivate us to continue providing the best service. We look forward to welcoming you back to Ibis Balikpapan. Best regards, Anom Purboyanto, General Manager

Dear Mr. Asep H., Thank you for your positive review! 😊. We are very happy to hear that you felt comfortable with our spacious and clean lobby, as well as the friendly service from our team. Guest satisfaction and comfort are our top priorities, and your comments are an encouragement for the team to continue providing the best service. We look forward to welcoming you back to ibis! Sincerely, Anom Purboyanto, General Manager

Dear Ms. R*a, Thank you for this short but meaningful review! 🙏. We are very happy to know that you are satisfied with our hotel's strategic location and the services we provide. Reviews like this motivate our team to continue providing the best experience for every guest. We look forward to your next visit to ibis Balikpapan. 🌟. Warm regards, Anom Purboyanto. General Manager

Dear Ms. N*a, Thank you for sharing your wonderful experience during your stay at Novotel Balikpapan. We are delighted to know that you felt at home, enjoyed the comfort of your room, and enjoyed the hotel's strategic location. Reviews like this encourage our entire team to continue providing the best service. We look forward to welcoming you back in the future. Best regards, Sigit Budiarso, General Manager, Novotel Balikpapan

Dear A*a, Thank you for your positive review. We are very pleased to know that you felt comfortable and had a good rest during your stay at Ibis Balikpapan. This comment is an encouragement for us to continue providing the best service. We look forward to your next visit. Warm regards, Sigit Budiarso, General Manager, Ibis Balikpapan

Dear Mr. Andi H. F., Thank you for your positive review! We are pleased to know that our room was a suitable size and made your holiday comfortable. We look forward to welcoming you back on your next visit to Ibis Balikpapan. Best regards, Sigit Budiarso, General Manager, Ibis Balikpapan

Dear F*s, Thank you for taking the time to share your experience at Ibis Balikpapan. We are delighted to hear that the check-in process was smooth and that our team was able to provide friendly and helpful service. Your "thank you" is our motivation to continue providing the best service. 😊. We look forward to your next visit! Best regards, Sigit Budiarso, General Manager

Dear D*i, Warm greetings from Ibis Balikpapan. Thank you for your positive review and recommendation. We are delighted to learn that our hotel is a comfortable choice for both weekends and business trips. This feedback means a lot to us and encourages our team to continue providing the best service to all our guests. We look forward to welcoming you back again soon! Best regards, Sigit Budiarso, General Manager

Dear Sri H., Warmest greetings from Novotel Balikpapan. Thank you for your positive review. We are delighted to learn that you enjoyed your stay with us. Your prayers and support are a great motivation for the entire team to continue improving the quality of our services and facilities. We look forward to welcoming you back soon for an even more enjoyable experience. Best regards, Sigit Budiarso, General Manager

Dear Y*t, Warmest greetings from Ibis Balikpapan, Thank you for your feedback. We apologize for the inconvenience you experienced regarding the malfunctioning toilet facilities during your stay. This is certainly not the standard of service we aim to provide, and we greatly appreciate your feedback. We have forwarded this feedback to the relevant team for immediate follow-up and improvement. We hope to have the opportunity to welcome you back for a much more comfortable experience. Best regards, Sigit Budiarso, General Manager

Dear S*I, Warmest greetings from Ibis Balikpapan, Thank you for your positive review. We are delighted to know that you were satisfied with the staff's friendliness and the quick check-in and check-out process. However, we also apologize for the inconvenience you experienced regarding the hair dryer not working in one of the rooms. We have passed this on to the relevant team for immediate follow-up to prevent a recurrence in the future. Your feedback means a lot to us, and we look forward to welcoming you back for an even better experience. Best regards, Sigit Budiarso, General Manager

Dear p***r, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Sigit Budiarso General Manager

Dear J***e, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Sigit Budiarso General Manager

Dear J***e, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Sigit Budiarso General Manager

Dear Komang A.K., Bonjour! Selamat Siang! We very much appreciate your comments regarding your stay at the ibis Balikpapan. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for the Nice Pictures of Ibis Balikpapan Breakfast, and for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Sincerely, Sigit Budiarso General Manager