Have a great day! Thank you for sharing such a wonderful experience. We are delighted to hear that you enjoyed the friendly staff, the breakfast with both modern and traditional options, and the comfort of the spacious and clean rooms. We also appreciate that the 24-hour restaurant made your stay even more convenient. We hope to welcome you back to Grand Darmo Suite again when you visit Surabaya! Sincerely, Agus Suhendro, Front Office Manager

Have a great day! Thank you for sharing your experience. We apologize for the inconvenience caused by the noise from the adjacent room and the annoying knocking on the door in the middle of the night. We will inform our team about this to improve the comfort and peace of mind of all guests while they rest. We also appreciate your feedback regarding the food taste. We will forward this feedback to the Food and Beverage team for evaluation to ensure consistent food quality. We hope to provide you with a more comfortable stay on your next visit. Sincerely, Agus Suhendro, Front Office Manager

Have a great day! Thank you for sharing such a wonderful experience. We were happy to assist you while you waited to check in and enjoyed the excellent location near Taman Bungkul, the delicious food, and the various amenities around the hotel. We are glad that the information and advice from our team during the CFD helped make the airport transfer smooth. We hope to welcome you back to Grand Darmo Suite Surabaya again. Sincerely, Agus Suhendro, Front Office Manager

Have a great day! Thank you for your positive review. We are delighted that you enjoyed the comfort of the hotel, the service, the cleanliness of the room, the view, and the food. We hope to welcome you back again on your next stay. Sincerely, Agus Suhendro, Front Office Manager

Have a great day! Thank you for your positive review. We are delighted to hear that you found our work-from-home experience comfortable, with spacious rooms, a convenient desk, fast and stable Wi-Fi connectivity, and other in-room amenities to support your work. We hope to welcome you back again for another comfortable and productive stay. Sincerely, Agus Suhendro, Head of Reception.

Have a great day! Thank you for your positive review. We are delighted to hear that you were satisfied with our service and the friendliness of our staff. Your compliments encourage us to continue striving for the best service. We hope to welcome you back again on your next visit. Sincerely, Agus Suhendro, Front Office Manager

It was a wonderful day! Thank you for your positive review. We are delighted to hear that you enjoyed the spacious and clean room, the large windows that let in morning sunlight, and the complete amenities such as a microwave, refrigerator, and safe. We are also glad that the facilities, comfortable beds, breakfast options, and the variety of delicious food around the hotel and Taman Bungkul Park added to your comfort during your stay. We hope to welcome you back again on your next stay. Sincerely, Agus Suhendro, Front Office Manager

Have a great day! Thank you for your positive review. We are delighted to hear that you received excellent and friendly service from our team, and that you found the check-in process helpful. We hope to welcome you back again on your next visit. Sincerely, Agus Suhendro, Front Office Manager

Dear Mustika, have a wonderful day. Thank you for leaving a positive review. We are delighted to hear that you were satisfied with the service provided by our friendly and efficient staff. Thank you again. We look forward to seeing you on your next visit. Sincerely, Agus Suhendro, Head of Reception

Have a great day! Thank you for your wonderful review. We are delighted to hear that you were pleased with our spacious, clean, and tidy room, as well as its excellent location. We are very happy that the Grand Darmo Suite was rated as excellent value for money, especially for a weekend stay. We hope to welcome you back again! Sincerely, Agus Suhendro, Front Office Manager