Grand Darmo Suite by AMITHYA

Hotels
Preferred Partner Plus
All-star Accommodation
8,3
/10
Very Good
11.297 reviews

What Guests Say About Their Stay

Staff Friendliness (412)
Room Space (411)
Distance To City Center (399)
Bedroom (376)

Alfafa K. S.

10,0
/ 10
The hotel staff was very friendly and helpful. I checked in with a twin-bed room the first time, but was immediately moved to a single-bed room the next day and helped move my luggage since I was out of the hotel. The breakfast was comprehensive and delicious, definitely worth trying, and the price was very reasonable for the experience and quality.
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wilda j.

10,0
/ 10
Spacious bedroom, we do have a good view as requested. Very nice and amazing stay, we'll choose this accommodation again in the future.

i***i

9,7
/ 10
The hotel was very comfortable and clean, and all the service was excellent, friendly, and pleasant. I would stay here again if I were to return to Surabaya. Thank you to all the hotel staff. I wish you continued health and continued enthusiasm for your work.
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a***s

10,0
/ 10
- Strategic location: This hotel is located in the city center, making it easy for me to access tourist attractions and culinary delights. - Clean and comfortable room: This hotel room is very clean and comfortable, with complete and modern facilities. - Friendly service: The hotel staff are very friendly and helpful, making me feel at home. - Delicious breakfast: The breakfast at this hotel is very delicious and has quite a lot of variety. - Complete facilities: This hotel has complete facilities, such as free Wi-Fi, a swimming pool, and a fitness center.
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Sheila O.

10,0
/ 10
The staff is very friendly, the car is assisted by valet parking so it's not difficult to find parking, the room is super spacious, the food is best, the swimming pool is kids friendly... Highly recommended 👍
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In the Area
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Jl. Progo No. 1-3, Wonokromo, Surabaya, Jawa Timur, Indonesia, 60241

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
Highlights at This Property
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As a Preferred Partner Plus, this hotel has an outstanding performance that is regularly verified by Traveloka.
Great value in its class
Located next to Park
Direct City View
+2 more
note: hotel was previously named Grand Darmo Suite Grand Darmo Suite by AMITHYA is a hotel is located at Wonokromo. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
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CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check

What's around Grand Darmo Suite by AMITHYA

Jl. Progo No. 1-3, Wonokromo, Surabaya, Jawa Timur, Indonesia, 60241
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Lobby Grand Darmo Suite by AMITHYA
Exterior 2 Grand Darmo Suite by AMITHYA

Discover More About Grand Darmo Suite by AMITHYA

About Grand Darmo

Welcome to Grand Darmo, a luxurious haven nestled in the heart of Surabaya, Indonesia. This exquisite hotel offers a perfect blend of modern amenities and traditional hospitality, making it an ideal choice for both leisure and business travelers. With its strategic location, Grand Darmo provides easy access to various attractions, shopping centers, and cultural sites, ensuring that guests can experience the vibrant essence of Surabaya.

Grand Darmo boasts elegantly designed rooms that cater to the needs of every traveler. Each room is equipped with state-of-the-art facilities, including high-speed internet, flat-screen TVs, and comfortable bedding, ensuring a restful stay. The hotel’s interior reflects a contemporary aesthetic, complemented by warm colors and tasteful decor that create a welcoming atmosphere.

One of the standout features of Grand Darmo is its commitment to exceptional service. The staff is dedicated to providing personalized attention to every guest, ensuring that your stay is as comfortable and enjoyable as possible. Whether you need assistance with your luggage, recommendations for local attractions, or special arrangements for a romantic dinner, the team at Grand Darmo is always ready to help.

In addition to its luxurious accommodations, Grand Darmo offers a range of facilities designed to enhance your stay. Guests can indulge in a refreshing dip in the swimming pool, unwind at the spa, or maintain their fitness routine at the well-equipped gym. The hotel also features a restaurant that serves a delectable array of local and international cuisine, perfect for satisfying your culinary cravings.

For business travelers, Grand Darmo provides comprehensive meeting and event facilities, making it an excellent choice for conferences, seminars, and corporate gatherings. With modern audiovisual equipment and flexible event spaces, your business needs are well catered for.

Why You Should Stay at Grand Darmo

Choosing Grand Darmo for your stay in Surabaya means opting for comfort, convenience, and luxury. The hotel’s prime location allows easy access to the city’s major attractions, while its top-notch facilities ensure a relaxing retreat after a day of exploration. Whether you’re traveling for business or leisure, Grand Darmo is designed to meet all your needs.

Best Time to Stay at Grand Darmo

The best time to visit Surabaya and stay at Grand Darmo is during the dry season, which typically runs from April to October. During these months, the weather is pleasant, making it ideal for sightseeing and outdoor activities. However, if you prefer fewer crowds and lower rates, consider visiting during the shoulder seasons of March and November.

Transportation and Accessibility

Access to the Airport

Grand Darmo is conveniently located approximately 30 minutes from Juanda International Airport, making it easily accessible for travelers arriving by air. The hotel offers airport transfer services, ensuring a hassle-free journey from the airport to your accommodation. Taxis and ride-sharing services are also readily available for those who prefer to travel independently.

Public Transportation

For guests looking to explore Surabaya using public transportation, Grand Darmo is well-connected to the city’s bus and train networks. The nearby bus stops provide access to various routes, allowing you to navigate the city with ease. Additionally, the hotel’s staff can assist you in arranging transportation or provide information on the best routes to your desired destinations.

Unique Facilities at Grand Darmo

1. Swimming Pool

The outdoor swimming pool at Grand Darmo is a perfect spot to relax and unwind. Surrounded by lush greenery, it offers a serene environment for guests to enjoy a refreshing swim or lounge by the poolside with a good book.

2. Spa and Wellness Center

Indulge in a range of rejuvenating treatments at the hotel’s spa. From traditional massages to modern wellness therapies, the spa is designed to provide a tranquil escape from the hustle and bustle of city life.

3. Fitness Center

Stay active during your stay with access to the hotel’s fully equipped fitness center. With a variety of cardio and strength training equipment, you can maintain your workout routine while enjoying your vacation.

Nearby Attractions at Grand Darmo

1. Surabaya Zoo

Located just 5 km from Grand Darmo, Surabaya Zoo is one of the largest zoos in Southeast Asia. Home to a diverse range of animals, including endangered species, the zoo offers an educational and entertaining experience for visitors of all ages. Spend a day exploring the various exhibits and learning about wildlife conservation efforts.

2. Tugu Pahlawan (Heroes Monument)

Approximately 3 km from the hotel, Tugu Pahlawan is a significant landmark in Surabaya, commemorating the heroes of the Indonesian struggle for independence. The monument is surrounded by a beautiful park, making it a great spot for a leisurely stroll or a picnic.

3. House of Sampoerna

Just 4 km away, the House of Sampoerna is a fascinating museum that showcases the history of Indonesia’s clove cigarette industry. Visitors can take guided tours to learn about the production process and the cultural significance of this unique product.

4. Surabaya Cathedral

Located about 2 km from Grand Darmo, Surabaya Cathedral is an architectural marvel and one of the oldest churches in the city. Its stunning neo-gothic design and serene atmosphere make it a must-visit for those interested in history and architecture.

5. Ciputra Waterpark

For families traveling with children, Ciputra Waterpark is a fantastic destination located approximately 10 km from the hotel. This water park features a variety of thrilling slides, lazy rivers, and wave pools, ensuring a fun-filled day for all ages.

6. Surabaya Plaza

Just 3 km from Grand Darmo, Surabaya Plaza is a popular shopping destination offering a wide range of local and international brands. Whether you’re looking for souvenirs or the latest fashion trends, this mall has something for everyone.

7. Monumen Kapal Selam (Submarine Monument)

Located about 4 km from the hotel, the Submarine Monument is a unique attraction that showcases a retired submarine, providing visitors with a glimpse into Indonesia’s naval history. Guided tours are available, allowing you to explore the submarine and learn about its significance.

8. Kenjeran Beach

For those seeking a beach getaway, Kenjeran Beach is approximately 8 km from Grand Darmo. This beautiful beach offers stunning views of the ocean, along with various water sports and beachside dining options.

9. Jembatan Merah (Red Bridge)

About 5 km from the hotel, Jembatan Merah is an iconic bridge that holds historical significance in Surabaya. It’s a great spot for photography and offers a glimpse into the city’s rich history.

10. Al-Akbar Mosque

Located around 7 km from Grand Darmo, Al-Akbar Mosque is one of the largest mosques in Indonesia. Its stunning architecture and peaceful ambiance make it a worthwhile visit for those interested in cultural and religious sites.

Tips and Tricks for Staying at Grand Darmo

Tips During Your Stay

To make the most of your stay at Grand Darmo, consider these tips: always check for special promotions or packages that the hotel may offer, and don’t hesitate to ask the staff for local recommendations. They can provide insights into hidden gems and must-visit spots in Surabaya.

Tips for Enjoying Hotel Facilities

Take advantage of the hotel’s facilities by scheduling some time for relaxation at the spa or a workout in the fitness center. If you’re traveling with family, make sure to explore the swimming pool area, which is perfect for both adults and kids. Also, don’t forget to try the restaurant’s signature dishes!

Why Book Grand Darmo on Traveloka

Extensive Accommodation Options

When you book Grand Darmo through Traveloka, you gain access to a wide range of accommodation options. Whether you’re looking for budget-friendly stays or luxurious suites, Traveloka has it all. This flexibility allows you to choose the perfect option that suits your needs and preferences.

Easy and Flexible Payment Options

Traveloka offers convenient payment options, including the ability to pay at the hotel. This feature allows you to save even more with the PayLater option, giving you the flexibility to manage your travel expenses without stress.

Customer Loyalty Program

By booking through Traveloka, you can join their customer loyalty program, which rewards you with amazing benefits and special perks. As you increase your Traveloka Priority level, you unlock exclusive offers that enhance your travel experience.

Real Guest Reviews

Traveloka features millions of verified reviews from guests who have stayed at various accommodations, including Grand Darmo. These reviews provide valuable insights and help you make informed decisions when booking your stay.

With all these advantages, there’s no reason not to choose Grand Darmo as your accommodation in Surabaya. Booking hotel now via Traveloka and enjoy an unforgettable holiday experience!

All facilities in Grand Darmo Suite by AMITHYA

Bar, Cafe and Lounge Grand Darmo Suite by AMITHYA
Bar, Cafe and Lounge
Swimming Pool Grand Darmo Suite by AMITHYA
Swimming Pool
Fitness Center Grand Darmo Suite by AMITHYA
Fitness Center
Functional Hall Grand Darmo Suite by AMITHYA
Functional Hall
Common Space Grand Darmo Suite by AMITHYA
Common Space

Hotel Services

  • Bellhop
  • Concierge
  • Doorman
  • Early Check-in
  • Express check-in
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Late Check-out
  • Laundry service
  • Luggage storage
  • Multilingual staff
  • Newspaper in lobby
  • Newspaper
  • Wedding service

Public Facilities

  • Parking
  • Coffee/tea in lobby
  • Coffee shop
  • Early check-in
  • Elevator
  • 24-hour room service
  • Late check-out
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

Food and Drinks

  • Restaurant with AC
  • A la carte dinner
  • Bar
  • Breakfast
  • Buffet breakfast
  • Brunch
  • Cafe
  • Poolside bar
  • Pub
  • Set menu lunch
  • Snacks
  • Snack bar
  • Vegetarian meal

General

  • AC
  • Banquet
  • Connecting rooms
  • Family room
  • Fireplace in lobby
  • Heater
  • Non-smoking room
  • Swimming pool
  • Smoking area
  • Smoke-free

In-room Facilities

  • Bathrobe
  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Microwave
  • Minibar
  • Refrigerator
  • Shower
  • TV

Transportation

  • Airport transfer
  • Area shuttle
  • Area shuttle with surcharge
  • Car rental
  • Secure parking
  • Shopping center shuttle
  • Valet parking

Things to Do

  • Fitness center
  • Indoor pool
  • Massage
  • Spa
  • TV lounge

Nearby Facilities

  • ATM/Banking
  • Laundry
  • Shops
  • Supermarket

Shuttle Service

  • Airport transfer (surcharge)
  • Train station pickup
  • Airport transfer

Accessibilty

  • Accessible parking
  • Accessible path of travel

Business Facilities

  • Meeting facilities
  • Projector

Connectivity

  • Internet point
  • Free WiFi

Family-friendly Facilities

  • Children pool

Accommodation Policy & General Information in Grand Darmo Suite by AMITHYA

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

Required Documents

Upon check-in, you are required to bring ID Card. Please bring the required documents in hard copy.

Facility

Gym, Lobby, Lounge, Spa, Restaurant / Bar, Swimming Pool open for limited number of guests per day from 1-1-2025 to 31-12-2025.
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General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Grand Darmo Suite by AMITHYA
168
Number of floors in Grand Darmo Suite by AMITHYA
15
Another facilities in Grand Darmo Suite by AMITHYA
Bellhop, Concierge, Doorman, Early Check-in, Express check-in

Frequently asked question in Grand Darmo Suite by AMITHYA

What are available facilities at Grand Darmo Suite by AMITHYA?
There are top facilites at Grand Darmo Suite by AMITHYA such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Grand Darmo Suite by AMITHYA?
The standard check-in time at Grand Darmo Suite by AMITHYA is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Grand Darmo Suite by AMITHYA provide breakfast?
Yes, Grand Darmo Suite by AMITHYA provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Grand Darmo Suite by AMITHYA?
Grand Darmo Suite by AMITHYA is a 4.0-star hotel.
How many floors does Grand Darmo Suite by AMITHYA have?
Grand Darmo Suite by AMITHYA has 15 floors.
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More Reviews from Other Guests in Grand Darmo Suite by AMITHYA

Overall Ratings & Reviews Grand Darmo Suite by AMITHYA

Traveloka (11.242)
Other sources (55)
8,4
Very Good
From 11.242 reviews
Provided by travelers on
Cleanliness

8,5

Room Comfort

8,5

Meal

8,2

Location

8,7

Service and Facilites

8,4

People often mention about Grand Darmo Suite by AMITHYA
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Room Space (253)
Staff Friendliness (242)
Bedroom (242)
Surroundings (228)
Distance to City Center (225)
Ambiance (210)
Bathroom (195)
Hotel Area (187)
Accessibility (186)
Taste (163)
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Traveler Reviews Grand Darmo Suite by AMITHYA

Number of reviews per page
20
40
Customer reviews
S***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10,0
/10
Reviewed 2 day(s) ago
staf ramah check in , check out mdh
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Accommodation's Reply
07 May 2026
Have a great day! Thank you for choosing to stay with us and for taking the time to write a positive review. We are delighted to hear that you were impressed with our staff's service and the easy and quick check-in and check-out process. Your compliments motivate our entire team to strive for the best possible service for all our guests. We hope to welcome you back in the future for an even more memorable stay. Sincerely, Agus Suhendro, Front Office Manager
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Verified Traveler
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10,0
/10
Reviewed 5 day(s) ago
The hotel staff are all friendly, the rooms are spacious with beautiful views, and the facilities are excellent. The location is strategically located right in front of Bungkul Park. Thank you, Grand Darmo Suite. May you continue to thrive and succeed.
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Accommodation's Reply
07 May 2026
Have a wonderful day! Thank you for your review and appreciation of Grand Darmo Suite. We are delighted to hear that you were impressed with our friendly staff, the spacious comfort of the room, the beautiful views, and the amenities we provided during your stay. We appreciate the hotel's location opposite Taman Bungkul, which enhanced your convenience and experience in Surabaya. Your well wishes and support mean a great deal to us as we continue to improve and provide the best service to all our guests. We hope to welcome you back to Grand Darmo Suite next time. Sincerely, Agus Suhendro, Front Office Manager
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Verified Traveler
icon-origin-TRAVELOKA
8,5
/10
Reviewed 5 day(s) ago
Like an old hotel, but okay
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Accommodation's Reply
07 May 2026
Have a great day! Thank you for taking the time to review and provide feedback. We appreciate your comments regarding the atmosphere of our hotel. We are committed to maintaining and improving our facilities to enhance comfort and provide a better experience for all our guests. We are delighted to hear that you felt very comfortable during your stay with us. Your feedback is important to us and encourages us to continue developing and providing the best service. We hope to welcome you back again in the future for an even better experience. Sincerely, Agus Suhendro, Front Office Manager
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R***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9,0
/10
Reviewed 5 day(s) ago
The AC sometimes works, sometimes the sensor is faulty. The TV didn't work on the first day. It's not a smart TV. The room is spacious, suitable for families with children. The service is good.
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Accommodation's Reply
07 May 2026
Have a great day! Thank you for taking the time to provide us with a review and feedback. We apologize for the air conditioning and TV issues you experienced during your stay. We have taken your feedback into consideration and promptly investigated and repaired them to ensure the comfort of all our guests. We are pleased to hear that you enjoyed the spacious and family-friendly rooms, as well as the excellent service from our team. We hope this positive experience contributes to a more pleasant stay with us in the future. Thank you for your trust, and we look forward to welcoming you back again with even better service. Sincerely, Agus Suhendro, Front Office Manager
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d***n
icon-origin-TRAVELOKA
10,0
/10
Reviewed 6 day(s) ago
I've had two staycations here, highly recommended.
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Accommodation's Reply
07 May 2026
Have a wonderful day! Thank you for choosing our hotel as your vacation destination once again. We are happy and proud that you have stayed with us twice and provided such valuable feedback. Your trust and satisfaction are the greatest driving force for our entire team in continuing to provide the best possible stay experience. We hope to welcome you back again on your next visit for an even better experience. Sincerely, Agus Suhendro, Front Office Manager
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suhatman
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10,0
/10
Reviewed 6 day(s) ago
Surrounded by culinary spots in Bungkul Park
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Accommodation's Reply
07 May 2026
Have a great day! Thank you for your review. We are delighted to hear that our hotel's location, surrounded by a variety of restaurants and close to Bangul National Park, provided you with a convenient and memorable experience during your stay. We hope this excellent and convenient location was one of the reasons you returned to stay with us in the future. Sincerely, Agus Suhendro, Front Office Manager
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Verified Traveler
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8,5
/10
Reviewed 1 week(s) ago
The staff was very friendly, even if I just booked over the 3rd party... The speed of entering the guest is awesome... Good job...
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Accommodation's Reply
07 May 2026
Amazing day, Thank you for taking the time to share your positive experience with us. We are delighted to know that our staff’s friendliness and the smooth check-in process left a great impression on you, even though the reservation was made through a third-party platform. Your kind words and appreciation mean a lot to our team and motivate us to continue delivering excellent service to every guest. We truly appreciate your support and look forward to welcoming you again in the near future. Best regards, Agus Suhendro Front Office Manager
Dwi A.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9,4
/10
Reviewed 1 week(s) ago
This isn't my first time staying here, although it's been a long time. This time with my family because of its strategic location close to Surabaya's culinary delights, Darmo CFD, etc. Note to hotel management, improve the toilet details: the toilet spray hanger often comes loose... The rest is still quite good although some of the plywood floors in the room are starting to peel. Keep going Grand Darmo Hotel 😍😍
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Accommodation's Reply
07 May 2026
Have a wonderful day! Thank you for your trust and loyalty in choosing Grand Darmo Hotel as your family's accommodation. We are delighted to hear that our location, close to Surabaya's food hub and the Darmo CFD area, provided convenience during your visit. We greatly appreciate your feedback regarding the condition of the bathroom and some areas of the floor. This is something our team will immediately address to improve and enhance the quality of our facilities, ensuring all guests enjoy complete comfort. Thank you for your support and enthusiasm for Grand Darmo Hotel. We hope to provide you with an even better and more memorable experience on your next visit. Sincerely, Agus Suhendro, Front Office Manager
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H***d
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8,5
/10
Reviewed 1 week(s) ago
The staff is friendly, the food is delicious
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1 people find it helpful
Accommodation's Reply
07 May 2026
Have a great day! Thank you for taking the time to leave us a wonderful review. We are delighted to know that the friendliness of our staff and the deliciousness of our food provided a memorable experience during your stay. We will share your compliments with the entire team to inspire us to continue providing the best and highest quality service to all our guests. We hope to welcome you back again in the future. Sincerely, Agus Suhendro, Front Office Manager
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Verified Traveler
icon-Business
Business
icon-origin-TRAVELOKA
6,5
/10
Reviewed 2 week(s) ago
The food in the restaurant has not changed for 3 days, what if people stay longer, they will get bored and always run out without being added directly by the waiter.
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Accommodation's Reply
07 May 2026
We hope you have a great day. Thank you for taking the time to provide us with feedback. We apologize for the unpleasant experience regarding the variety of menu items and food availability during your stay. Your feedback is very important to us, especially regarding increasing food variety so that guests staying longer can still have a satisfying dining experience. We will review this with our restaurant team to ensure that food replenishment can be done quickly and efficiently. We greatly appreciate your feedback, which is part of our ongoing efforts to improve the quality of our service and facilities. We hope to welcome you back again in the future with a better experience. Sincerely, Agus Suhendro, Front Office Manager
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S***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10,0
/10
Reviewed 2 week(s) ago
Very good, will come back again if I have time
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Accommodation's Reply
26 Apr 2026
Have a great day! Thank you for your positive review. We are delighted to hear that you enjoyed your stay with us. Your feedback encourages our entire team to continue striving to provide the best service. We hope to welcome you back again soon. Sincerely, Agus Suhendro, Front Office Manager
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R***a
icon-origin-TRAVELOKA
10,0
/10
Reviewed 2 week(s) ago
Valet parking. If you're lucky, you'll park in the hotel area. If it's full, you'll park at Transmart Ngagel, which can be a bit of a wait. Otherwise, everything is fine.
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Accommodation's Reply
26 Apr 2026
Have a great day! Thank you for your review and feedback. We greatly appreciate your concern regarding the valet parking service. We apologize for any inconvenience, especially if your waiting time was longer when the hotel parking lot was full. For your information, in some cases, we have reserved parking spaces for the convenience and safety of all guests' vehicles. However, we will continue to evaluate our service processes to ensure they are more efficient in the future. We appreciate your other compliments and hope to welcome you again. Sincerely, Agus Suhendro, Front Office Manager
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I***a
icon-origin-TRAVELOKA
10,0
/10
Reviewed 3 week(s) ago
Everything is good, comfortable, strategic location
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Accommodation's Reply
26 Apr 2026
Have a great day! Thank you for your positive review. We are delighted to hear that you enjoyed your comfortable stay and appreciated our hotel's excellent location. Your feedback encourages our entire team to continue providing the best service. We hope to welcome you back in the future. Sincerely, Agus Suhendro, Front Office Manager
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Verified Traveler
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8,1
/10
Reviewed 3 week(s) ago
Good location for food hunter, especially on Sunday morning. There are a lot of food on CFD Taman Bungkul area.
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Accommodation's Reply
26 Apr 2026
Amazing day, Thank you for sharing your positive review. We are delighted to know that you enjoyed our strategic location, especially with the variety of culinary options available nearby. Indeed, the Car Free Day at Taman Bungkul on Sunday mornings offers a vibrant atmosphere and a great selection of local food experiences. Your kind feedback is truly appreciated and motivates us to continuously deliver excellent service. We look forward to welcoming you again in the near future. Best regards, Agus Suhendro Front Office Manager
R***a
icon-origin-TRAVELOKA
9,3
/10
Reviewed 3 week(s) ago
On Sunday mornings, it is difficult for our vehicles to enter the hotel because access to the hotel is closed.
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Accommodation's Reply
26 Apr 2026
It was a wonderful day! Thank you for your review and feedback. We apologize for any inconvenience, particularly regarding access to the hotel by car on Sunday morning. Please note that road closures are part of a car-free day initiative in the area surrounding the hotel and will be in effect during specific times, which may impact access by car. However, our team is ready to assist all guests by suggesting alternative routes and providing assistance to ensure a comfortable arrival at the hotel. We greatly appreciate your understanding, and we will strive to provide the best service on every future occasion. We hope to welcome you back for your next stay. Sincerely, Agus Suhendro, Front Office Manager
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M***a
icon-Transit
Transit
icon-origin-TRAVELOKA
8,8
/10
Reviewed 3 week(s) ago
The hotel staff is friendly, the room is spacious and clean, only the AC is not cold when it is first turned on.
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Accommodation's Reply
26 Apr 2026
Have a wonderful day! Thank you for leaving a positive review. We are glad to hear that you were satisfied with the friendly staff and the spacious, clean room. However, we sincerely apologize for the inconvenience caused by the air conditioner not cooling immediately upon turning it on. We have taken your feedback into account and will use it as a reference to improve all in-room amenities so they function at their optimal level. Thank you for your valuable feedback, and we will strive to provide even more satisfying service on your next visit. Thank you. Sincerely, Agus Suhendro, Head of the Front Desk
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Verified Traveler
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8,5
/10
Reviewed 3 week(s) ago
The room is quite clean, the service is good.
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Accommodation's Reply
26 Apr 2026
Have a great day! Thank you for your review. We are delighted to hear that you were impressed with the cleanliness of the room and the service we provided. Your compliments encourage our team to continue striving to improve the quality of our products and services. We hope to welcome you back again for an even better experience on your next stay. Sincerely, Agus Suhendro, Front Office Manager
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Omah B.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8,8
/10
Reviewed 3 week(s) ago
The hotel staff is friendly, it's close to public facilities, and it's easy to find food. It's a regular choice when visiting SBY.
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1 people find it helpful
Accommodation's Reply
26 Apr 2026
Have a great day! Thank you for your kind review and for choosing our hotel as your first choice when visiting Surabaya. We are delighted that you were impressed with the friendliness of our staff and the hotel's location near various public amenities and restaurants. Your compliments motivate our entire team to continue striving to provide the best service. We hope to welcome you back in the future. Sincerely, Agus Suhendro, Front Office Manager
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S***i
icon-origin-TRAVELOKA
9,2
/10
Reviewed 3 week(s) ago
The room's AC was hot even though we ended up moving rooms.
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Accommodation's Reply
26 Apr 2026
Hello, thank you for your review and feedback. We apologize for the inconvenience you experienced regarding the unsatisfactory air conditioning in your room. We appreciate your understanding as our team assisted you in moving to another room to resolve the issue. We prioritize ensuring all in-room amenities are functioning correctly before guests use them. Your feedback is very important to us as it helps us improve the quality of our service in the future. We hope to welcome you back again with an even better experience next time. Sincerely, Agus Suhendro, Front Office Manager
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Bena B.
icon-origin-TRAVELOKA
10,0
/10
Reviewed 4 week(s) ago
The staff is friendly, it's close to culinary attractions, and there happens to be live music. If you want to go downtown, take the Surabaya bus.
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3 people find it helpful
Accommodation's Reply
26 Apr 2026
Have a great day! Thank you for your positive review. We are delighted to hear that you enjoyed our friendly staff, easy access to a wide variety of food, and the live music atmosphere. We also appreciate the information you shared about getting around the city center, which will be very helpful for other guests. Your compliments motivate our entire team to continue providing the best service. We hope to welcome you back in the future. Sincerely, Agus Suhendro, Front Office Manager
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Bedroom 4 Grand Darmo Suite by AMITHYA

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Overall Ratings & Reviews Grand Darmo Suite by AMITHYA

Traveloka (11.242)
Other sources (55)
8,4
Very Good
From 11.242 reviews
Provided by travelers on
Cleanliness

8,5

Room Comfort

8,5

Meal

8,2

Location

8,7

Service and Facilites

8,4

People often mention about Grand Darmo Suite by AMITHYA
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Room Space (253)
Staff Friendliness (242)
Bedroom (242)
Surroundings (228)
Distance to City Center (225)
Ambiance (210)
Bathroom (195)
Hotel Area (187)
Accessibility (186)
Taste (163)
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Traveler Reviews Grand Darmo Suite by AMITHYA

Number of reviews per page
20
40
Customer reviews
S***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10,0
/10
Reviewed 2 day(s) ago
staf ramah check in , check out mdh
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Accommodation's Reply
07 May 2026
Have a great day! Thank you for choosing to stay with us and for taking the time to write a positive review. We are delighted to hear that you were impressed with our staff's service and the easy and quick check-in and check-out process. Your compliments motivate our entire team to strive for the best possible service for all our guests. We hope to welcome you back in the future for an even more memorable stay. Sincerely, Agus Suhendro, Front Office Manager
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Verified Traveler
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10,0
/10
Reviewed 5 day(s) ago
The hotel staff are all friendly, the rooms are spacious with beautiful views, and the facilities are excellent. The location is strategically located right in front of Bungkul Park. Thank you, Grand Darmo Suite. May you continue to thrive and succeed.
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1 people find it helpful
Accommodation's Reply
07 May 2026
Have a wonderful day! Thank you for your review and appreciation of Grand Darmo Suite. We are delighted to hear that you were impressed with our friendly staff, the spacious comfort of the room, the beautiful views, and the amenities we provided during your stay. We appreciate the hotel's location opposite Taman Bungkul, which enhanced your convenience and experience in Surabaya. Your well wishes and support mean a great deal to us as we continue to improve and provide the best service to all our guests. We hope to welcome you back to Grand Darmo Suite next time. Sincerely, Agus Suhendro, Front Office Manager
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Verified Traveler
icon-origin-TRAVELOKA
8,5
/10
Reviewed 5 day(s) ago
Like an old hotel, but okay
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Accommodation's Reply
07 May 2026
Have a great day! Thank you for taking the time to review and provide feedback. We appreciate your comments regarding the atmosphere of our hotel. We are committed to maintaining and improving our facilities to enhance comfort and provide a better experience for all our guests. We are delighted to hear that you felt very comfortable during your stay with us. Your feedback is important to us and encourages us to continue developing and providing the best service. We hope to welcome you back again in the future for an even better experience. Sincerely, Agus Suhendro, Front Office Manager
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R***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9,0
/10
Reviewed 5 day(s) ago
The AC sometimes works, sometimes the sensor is faulty. The TV didn't work on the first day. It's not a smart TV. The room is spacious, suitable for families with children. The service is good.
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Accommodation's Reply
07 May 2026
Have a great day! Thank you for taking the time to provide us with a review and feedback. We apologize for the air conditioning and TV issues you experienced during your stay. We have taken your feedback into consideration and promptly investigated and repaired them to ensure the comfort of all our guests. We are pleased to hear that you enjoyed the spacious and family-friendly rooms, as well as the excellent service from our team. We hope this positive experience contributes to a more pleasant stay with us in the future. Thank you for your trust, and we look forward to welcoming you back again with even better service. Sincerely, Agus Suhendro, Front Office Manager
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d***n
icon-origin-TRAVELOKA
10,0
/10
Reviewed 6 day(s) ago
I've had two staycations here, highly recommended.
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Accommodation's Reply
07 May 2026
Have a wonderful day! Thank you for choosing our hotel as your vacation destination once again. We are happy and proud that you have stayed with us twice and provided such valuable feedback. Your trust and satisfaction are the greatest driving force for our entire team in continuing to provide the best possible stay experience. We hope to welcome you back again on your next visit for an even better experience. Sincerely, Agus Suhendro, Front Office Manager
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suhatman
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10,0
/10
Reviewed 6 day(s) ago
Surrounded by culinary spots in Bungkul Park
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Accommodation's Reply
07 May 2026
Have a great day! Thank you for your review. We are delighted to hear that our hotel's location, surrounded by a variety of restaurants and close to Bangul National Park, provided you with a convenient and memorable experience during your stay. We hope this excellent and convenient location was one of the reasons you returned to stay with us in the future. Sincerely, Agus Suhendro, Front Office Manager
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Verified Traveler
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8,5
/10
Reviewed 1 week(s) ago
The staff was very friendly, even if I just booked over the 3rd party... The speed of entering the guest is awesome... Good job...
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Accommodation's Reply
07 May 2026
Amazing day, Thank you for taking the time to share your positive experience with us. We are delighted to know that our staff’s friendliness and the smooth check-in process left a great impression on you, even though the reservation was made through a third-party platform. Your kind words and appreciation mean a lot to our team and motivate us to continue delivering excellent service to every guest. We truly appreciate your support and look forward to welcoming you again in the near future. Best regards, Agus Suhendro Front Office Manager
Dwi A.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9,4
/10
Reviewed 1 week(s) ago
This isn't my first time staying here, although it's been a long time. This time with my family because of its strategic location close to Surabaya's culinary delights, Darmo CFD, etc. Note to hotel management, improve the toilet details: the toilet spray hanger often comes loose... The rest is still quite good although some of the plywood floors in the room are starting to peel. Keep going Grand Darmo Hotel 😍😍
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Accommodation's Reply
07 May 2026
Have a wonderful day! Thank you for your trust and loyalty in choosing Grand Darmo Hotel as your family's accommodation. We are delighted to hear that our location, close to Surabaya's food hub and the Darmo CFD area, provided convenience during your visit. We greatly appreciate your feedback regarding the condition of the bathroom and some areas of the floor. This is something our team will immediately address to improve and enhance the quality of our facilities, ensuring all guests enjoy complete comfort. Thank you for your support and enthusiasm for Grand Darmo Hotel. We hope to provide you with an even better and more memorable experience on your next visit. Sincerely, Agus Suhendro, Front Office Manager
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H***d
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8,5
/10
Reviewed 1 week(s) ago
The staff is friendly, the food is delicious
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1 people find it helpful
Accommodation's Reply
07 May 2026
Have a great day! Thank you for taking the time to leave us a wonderful review. We are delighted to know that the friendliness of our staff and the deliciousness of our food provided a memorable experience during your stay. We will share your compliments with the entire team to inspire us to continue providing the best and highest quality service to all our guests. We hope to welcome you back again in the future. Sincerely, Agus Suhendro, Front Office Manager
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Verified Traveler
icon-Business
Business
icon-origin-TRAVELOKA
6,5
/10
Reviewed 2 week(s) ago
The food in the restaurant has not changed for 3 days, what if people stay longer, they will get bored and always run out without being added directly by the waiter.
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Accommodation's Reply
07 May 2026
We hope you have a great day. Thank you for taking the time to provide us with feedback. We apologize for the unpleasant experience regarding the variety of menu items and food availability during your stay. Your feedback is very important to us, especially regarding increasing food variety so that guests staying longer can still have a satisfying dining experience. We will review this with our restaurant team to ensure that food replenishment can be done quickly and efficiently. We greatly appreciate your feedback, which is part of our ongoing efforts to improve the quality of our service and facilities. We hope to welcome you back again in the future with a better experience. Sincerely, Agus Suhendro, Front Office Manager
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S***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10,0
/10
Reviewed 2 week(s) ago
Very good, will come back again if I have time
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Accommodation's Reply
26 Apr 2026
Have a great day! Thank you for your positive review. We are delighted to hear that you enjoyed your stay with us. Your feedback encourages our entire team to continue striving to provide the best service. We hope to welcome you back again soon. Sincerely, Agus Suhendro, Front Office Manager
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R***a
icon-origin-TRAVELOKA
10,0
/10
Reviewed 2 week(s) ago
Valet parking. If you're lucky, you'll park in the hotel area. If it's full, you'll park at Transmart Ngagel, which can be a bit of a wait. Otherwise, everything is fine.
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Accommodation's Reply
26 Apr 2026
Have a great day! Thank you for your review and feedback. We greatly appreciate your concern regarding the valet parking service. We apologize for any inconvenience, especially if your waiting time was longer when the hotel parking lot was full. For your information, in some cases, we have reserved parking spaces for the convenience and safety of all guests' vehicles. However, we will continue to evaluate our service processes to ensure they are more efficient in the future. We appreciate your other compliments and hope to welcome you again. Sincerely, Agus Suhendro, Front Office Manager
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I***a
icon-origin-TRAVELOKA
10,0
/10
Reviewed 3 week(s) ago
Everything is good, comfortable, strategic location
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Accommodation's Reply
26 Apr 2026
Have a great day! Thank you for your positive review. We are delighted to hear that you enjoyed your comfortable stay and appreciated our hotel's excellent location. Your feedback encourages our entire team to continue providing the best service. We hope to welcome you back in the future. Sincerely, Agus Suhendro, Front Office Manager
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Verified Traveler
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8,1
/10
Reviewed 3 week(s) ago
Good location for food hunter, especially on Sunday morning. There are a lot of food on CFD Taman Bungkul area.
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Accommodation's Reply
26 Apr 2026
Amazing day, Thank you for sharing your positive review. We are delighted to know that you enjoyed our strategic location, especially with the variety of culinary options available nearby. Indeed, the Car Free Day at Taman Bungkul on Sunday mornings offers a vibrant atmosphere and a great selection of local food experiences. Your kind feedback is truly appreciated and motivates us to continuously deliver excellent service. We look forward to welcoming you again in the near future. Best regards, Agus Suhendro Front Office Manager
R***a
icon-origin-TRAVELOKA
9,3
/10
Reviewed 3 week(s) ago
On Sunday mornings, it is difficult for our vehicles to enter the hotel because access to the hotel is closed.
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Accommodation's Reply
26 Apr 2026
It was a wonderful day! Thank you for your review and feedback. We apologize for any inconvenience, particularly regarding access to the hotel by car on Sunday morning. Please note that road closures are part of a car-free day initiative in the area surrounding the hotel and will be in effect during specific times, which may impact access by car. However, our team is ready to assist all guests by suggesting alternative routes and providing assistance to ensure a comfortable arrival at the hotel. We greatly appreciate your understanding, and we will strive to provide the best service on every future occasion. We hope to welcome you back for your next stay. Sincerely, Agus Suhendro, Front Office Manager
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M***a
icon-Transit
Transit
icon-origin-TRAVELOKA
8,8
/10
Reviewed 3 week(s) ago
The hotel staff is friendly, the room is spacious and clean, only the AC is not cold when it is first turned on.
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Accommodation's Reply
26 Apr 2026
Have a wonderful day! Thank you for leaving a positive review. We are glad to hear that you were satisfied with the friendly staff and the spacious, clean room. However, we sincerely apologize for the inconvenience caused by the air conditioner not cooling immediately upon turning it on. We have taken your feedback into account and will use it as a reference to improve all in-room amenities so they function at their optimal level. Thank you for your valuable feedback, and we will strive to provide even more satisfying service on your next visit. Thank you. Sincerely, Agus Suhendro, Head of the Front Desk
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Verified Traveler
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8,5
/10
Reviewed 3 week(s) ago
The room is quite clean, the service is good.
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Accommodation's Reply
26 Apr 2026
Have a great day! Thank you for your review. We are delighted to hear that you were impressed with the cleanliness of the room and the service we provided. Your compliments encourage our team to continue striving to improve the quality of our products and services. We hope to welcome you back again for an even better experience on your next stay. Sincerely, Agus Suhendro, Front Office Manager
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Omah B.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8,8
/10
Reviewed 3 week(s) ago
The hotel staff is friendly, it's close to public facilities, and it's easy to find food. It's a regular choice when visiting SBY.
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1 people find it helpful
Accommodation's Reply
26 Apr 2026
Have a great day! Thank you for your kind review and for choosing our hotel as your first choice when visiting Surabaya. We are delighted that you were impressed with the friendliness of our staff and the hotel's location near various public amenities and restaurants. Your compliments motivate our entire team to continue striving to provide the best service. We hope to welcome you back in the future. Sincerely, Agus Suhendro, Front Office Manager
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S***i
icon-origin-TRAVELOKA
9,2
/10
Reviewed 3 week(s) ago
The room's AC was hot even though we ended up moving rooms.
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Accommodation's Reply
26 Apr 2026
Hello, thank you for your review and feedback. We apologize for the inconvenience you experienced regarding the unsatisfactory air conditioning in your room. We appreciate your understanding as our team assisted you in moving to another room to resolve the issue. We prioritize ensuring all in-room amenities are functioning correctly before guests use them. Your feedback is very important to us as it helps us improve the quality of our service in the future. We hope to welcome you back again with an even better experience next time. Sincerely, Agus Suhendro, Front Office Manager
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Bena B.
icon-origin-TRAVELOKA
10,0
/10
Reviewed 4 week(s) ago
The staff is friendly, it's close to culinary attractions, and there happens to be live music. If you want to go downtown, take the Surabaya bus.
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3 people find it helpful
Accommodation's Reply
26 Apr 2026
Have a great day! Thank you for your positive review. We are delighted to hear that you enjoyed our friendly staff, easy access to a wide variety of food, and the live music atmosphere. We also appreciate the information you shared about getting around the city center, which will be very helpful for other guests. Your compliments motivate our entire team to continue providing the best service. We hope to welcome you back in the future. Sincerely, Agus Suhendro, Front Office Manager
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Number of reviews per page
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