Grand Darmo Suite by AMITHYA

Hotels
Preferred Partner Plus
All-star Accommodation
8,3
/10
Very Good
11.441 reviews

What Guests Say About Their Stay

Staff Friendliness (443)
Room Space (439)
Distance To City Center (433)
Surroundings (402)

Atras A. F.

8,5
/ 10
I've stayed here several times in Surabaya, and it's always comfortable and peaceful. The food is varied and the surroundings are always clean.
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W***o

10,0
/ 10
The hotel was very comfortable, with spacious rooms, a microwave, and a chiller, making it perfect for a Saturday night stay. There's live music in front of the hotel, reportedly every Saturday and Sunday night. I'll definitely stay here again next time I'm in Surabaya.
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Helen S.

10,0
/ 10
It was a great experience and hospitality. It's close to many public areas and malls. The pool is comfy and clean. The food is amazing. Thank you for the great service.

Alfafa K. S.

10,0
/ 10
The hotel staff was very friendly and helpful. I checked in with a twin-bed room the first time, but was immediately moved to a single-bed room the next day and helped move my luggage since I was out of the hotel. The breakfast was comprehensive and delicious, definitely worth trying, and the price was very reasonable for the experience and quality.
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wilda j.

10,0
/ 10
Spacious bedroom, we do have a good view as requested. Very nice and amazing stay, we'll choose this accommodation again in the future.
In the Area
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Jl. Progo No. 1-3, Wonokromo, Surabaya, Jawa Timur, Indonesia, 60241

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
Highlights at This Property
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As a Preferred Partner Plus, this hotel has an outstanding performance that is regularly verified by Traveloka.
Great value in its class
Located next to Park
Direct City View
+2 more
note: hotel was previously named Grand Darmo Suite Grand Darmo Suite by AMITHYA is a hotel is located at Wonokromo. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
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CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check

What's around Grand Darmo Suite by AMITHYA

Jl. Progo No. 1-3, Wonokromo, Surabaya, Jawa Timur, Indonesia, 60241
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Lobby Grand Darmo Suite by AMITHYA
Exterior 2 Grand Darmo Suite by AMITHYA

Discover More About Grand Darmo Suite by AMITHYA

About Grand Darmo

Welcome to Grand Darmo, a luxurious haven nestled in the heart of Surabaya, Indonesia. This exquisite hotel offers a perfect blend of modern amenities and traditional hospitality, making it an ideal choice for both leisure and business travelers. With its strategic location, Grand Darmo provides easy access to various attractions, shopping centers, and cultural sites, ensuring that guests can experience the vibrant essence of Surabaya.

Grand Darmo boasts elegantly designed rooms that cater to the needs of every traveler. Each room is equipped with state-of-the-art facilities, including high-speed internet, flat-screen TVs, and comfortable bedding, ensuring a restful stay. The hotel’s interior reflects a contemporary aesthetic, complemented by warm colors and tasteful decor that create a welcoming atmosphere.

One of the standout features of Grand Darmo is its commitment to exceptional service. The staff is dedicated to providing personalized attention to every guest, ensuring that your stay is as comfortable and enjoyable as possible. Whether you need assistance with your luggage, recommendations for local attractions, or special arrangements for a romantic dinner, the team at Grand Darmo is always ready to help.

In addition to its luxurious accommodations, Grand Darmo offers a range of facilities designed to enhance your stay. Guests can indulge in a refreshing dip in the swimming pool, unwind at the spa, or maintain their fitness routine at the well-equipped gym. The hotel also features a restaurant that serves a delectable array of local and international cuisine, perfect for satisfying your culinary cravings.

For business travelers, Grand Darmo provides comprehensive meeting and event facilities, making it an excellent choice for conferences, seminars, and corporate gatherings. With modern audiovisual equipment and flexible event spaces, your business needs are well catered for.

Why You Should Stay at Grand Darmo

Choosing Grand Darmo for your stay in Surabaya means opting for comfort, convenience, and luxury. The hotel’s prime location allows easy access to the city’s major attractions, while its top-notch facilities ensure a relaxing retreat after a day of exploration. Whether you’re traveling for business or leisure, Grand Darmo is designed to meet all your needs.

Best Time to Stay at Grand Darmo

The best time to visit Surabaya and stay at Grand Darmo is during the dry season, which typically runs from April to October. During these months, the weather is pleasant, making it ideal for sightseeing and outdoor activities. However, if you prefer fewer crowds and lower rates, consider visiting during the shoulder seasons of March and November.

Transportation and Accessibility

Access to the Airport

Grand Darmo is conveniently located approximately 30 minutes from Juanda International Airport, making it easily accessible for travelers arriving by air. The hotel offers airport transfer services, ensuring a hassle-free journey from the airport to your accommodation. Taxis and ride-sharing services are also readily available for those who prefer to travel independently.

Public Transportation

For guests looking to explore Surabaya using public transportation, Grand Darmo is well-connected to the city’s bus and train networks. The nearby bus stops provide access to various routes, allowing you to navigate the city with ease. Additionally, the hotel’s staff can assist you in arranging transportation or provide information on the best routes to your desired destinations.

Unique Facilities at Grand Darmo

1. Swimming Pool

The outdoor swimming pool at Grand Darmo is a perfect spot to relax and unwind. Surrounded by lush greenery, it offers a serene environment for guests to enjoy a refreshing swim or lounge by the poolside with a good book.

2. Spa and Wellness Center

Indulge in a range of rejuvenating treatments at the hotel’s spa. From traditional massages to modern wellness therapies, the spa is designed to provide a tranquil escape from the hustle and bustle of city life.

3. Fitness Center

Stay active during your stay with access to the hotel’s fully equipped fitness center. With a variety of cardio and strength training equipment, you can maintain your workout routine while enjoying your vacation.

Nearby Attractions at Grand Darmo

1. Surabaya Zoo

Located just 5 km from Grand Darmo, Surabaya Zoo is one of the largest zoos in Southeast Asia. Home to a diverse range of animals, including endangered species, the zoo offers an educational and entertaining experience for visitors of all ages. Spend a day exploring the various exhibits and learning about wildlife conservation efforts.

2. Tugu Pahlawan (Heroes Monument)

Approximately 3 km from the hotel, Tugu Pahlawan is a significant landmark in Surabaya, commemorating the heroes of the Indonesian struggle for independence. The monument is surrounded by a beautiful park, making it a great spot for a leisurely stroll or a picnic.

3. House of Sampoerna

Just 4 km away, the House of Sampoerna is a fascinating museum that showcases the history of Indonesia’s clove cigarette industry. Visitors can take guided tours to learn about the production process and the cultural significance of this unique product.

4. Surabaya Cathedral

Located about 2 km from Grand Darmo, Surabaya Cathedral is an architectural marvel and one of the oldest churches in the city. Its stunning neo-gothic design and serene atmosphere make it a must-visit for those interested in history and architecture.

5. Ciputra Waterpark

For families traveling with children, Ciputra Waterpark is a fantastic destination located approximately 10 km from the hotel. This water park features a variety of thrilling slides, lazy rivers, and wave pools, ensuring a fun-filled day for all ages.

6. Surabaya Plaza

Just 3 km from Grand Darmo, Surabaya Plaza is a popular shopping destination offering a wide range of local and international brands. Whether you’re looking for souvenirs or the latest fashion trends, this mall has something for everyone.

7. Monumen Kapal Selam (Submarine Monument)

Located about 4 km from the hotel, the Submarine Monument is a unique attraction that showcases a retired submarine, providing visitors with a glimpse into Indonesia’s naval history. Guided tours are available, allowing you to explore the submarine and learn about its significance.

8. Kenjeran Beach

For those seeking a beach getaway, Kenjeran Beach is approximately 8 km from Grand Darmo. This beautiful beach offers stunning views of the ocean, along with various water sports and beachside dining options.

9. Jembatan Merah (Red Bridge)

About 5 km from the hotel, Jembatan Merah is an iconic bridge that holds historical significance in Surabaya. It’s a great spot for photography and offers a glimpse into the city’s rich history.

10. Al-Akbar Mosque

Located around 7 km from Grand Darmo, Al-Akbar Mosque is one of the largest mosques in Indonesia. Its stunning architecture and peaceful ambiance make it a worthwhile visit for those interested in cultural and religious sites.

Tips and Tricks for Staying at Grand Darmo

Tips During Your Stay

To make the most of your stay at Grand Darmo, consider these tips: always check for special promotions or packages that the hotel may offer, and don’t hesitate to ask the staff for local recommendations. They can provide insights into hidden gems and must-visit spots in Surabaya.

Tips for Enjoying Hotel Facilities

Take advantage of the hotel’s facilities by scheduling some time for relaxation at the spa or a workout in the fitness center. If you’re traveling with family, make sure to explore the swimming pool area, which is perfect for both adults and kids. Also, don’t forget to try the restaurant’s signature dishes!

Why Book Grand Darmo on Traveloka

Extensive Accommodation Options

When you book Grand Darmo through Traveloka, you gain access to a wide range of accommodation options. Whether you’re looking for budget-friendly stays or luxurious suites, Traveloka has it all. This flexibility allows you to choose the perfect option that suits your needs and preferences.

Easy and Flexible Payment Options

Traveloka offers convenient payment options, including the ability to pay at the hotel. This feature allows you to save even more with the PayLater option, giving you the flexibility to manage your travel expenses without stress.

Customer Loyalty Program

By booking through Traveloka, you can join their customer loyalty program, which rewards you with amazing benefits and special perks. As you increase your Traveloka Priority level, you unlock exclusive offers that enhance your travel experience.

Real Guest Reviews

Traveloka features millions of verified reviews from guests who have stayed at various accommodations, including Grand Darmo. These reviews provide valuable insights and help you make informed decisions when booking your stay.

With all these advantages, there’s no reason not to choose Grand Darmo as your accommodation in Surabaya. Booking hotel now via Traveloka and enjoy an unforgettable holiday experience!

All facilities in Grand Darmo Suite by AMITHYA

Bar, Cafe and Lounge Grand Darmo Suite by AMITHYA
Bar, Cafe and Lounge
Swimming Pool Grand Darmo Suite by AMITHYA
Swimming Pool
Fitness Center Grand Darmo Suite by AMITHYA
Fitness Center
Functional Hall Grand Darmo Suite by AMITHYA
Functional Hall
Common Space Grand Darmo Suite by AMITHYA
Common Space

Hotel Services

  • Bellhop
  • Concierge
  • Doorman
  • Early Check-in
  • Express check-in
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Late Check-out
  • Laundry service
  • Luggage storage
  • Multilingual staff
  • Newspaper in lobby
  • Newspaper
  • Wedding service

Public Facilities

  • Parking
  • Coffee/tea in lobby
  • Coffee shop
  • Early check-in
  • Elevator
  • 24-hour room service
  • Late check-out
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

Food and Drinks

  • Restaurant with AC
  • A la carte dinner
  • Bar
  • Breakfast
  • Buffet breakfast
  • Brunch
  • Cafe
  • Poolside bar
  • Pub
  • Set menu lunch
  • Snacks
  • Snack bar
  • Vegetarian meal

General

  • AC
  • Banquet
  • Connecting rooms
  • Family room
  • Fireplace in lobby
  • Heater
  • Non-smoking room
  • Swimming pool
  • Smoking area
  • Smoke-free

In-room Facilities

  • Bathrobe
  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Microwave
  • Minibar
  • Refrigerator
  • Shower
  • TV

Transportation

  • Airport transfer
  • Area shuttle
  • Area shuttle with surcharge
  • Car rental
  • Secure parking
  • Shopping center shuttle
  • Valet parking

Things to Do

  • Fitness center
  • Indoor pool
  • Massage
  • Spa
  • TV lounge

Nearby Facilities

  • ATM/Banking
  • Laundry
  • Shops
  • Supermarket

Shuttle Service

  • Airport transfer (surcharge)
  • Train station pickup
  • Airport transfer

Accessibilty

  • Accessible parking
  • Accessible path of travel

Business Facilities

  • Meeting facilities
  • Projector

Connectivity

  • Internet point
  • Free WiFi

Family-friendly Facilities

  • Children pool

Accommodation Policy & General Information in Grand Darmo Suite by AMITHYA

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

Required Documents

Upon check-in, you are required to bring ID Card. Please bring the required documents in hard copy.

Facility

Gym, Lobby, Lounge, Spa, Restaurant / Bar, Swimming Pool open for limited number of guests per day from 1-1-2025 to 31-12-2025.
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General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Grand Darmo Suite by AMITHYA
168
Number of floors in Grand Darmo Suite by AMITHYA
15
Another facilities in Grand Darmo Suite by AMITHYA
Bellhop, Concierge, Doorman, Early Check-in, Express check-in

Frequently asked question in Grand Darmo Suite by AMITHYA

What are available facilities at Grand Darmo Suite by AMITHYA?
There are top facilites at Grand Darmo Suite by AMITHYA such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Grand Darmo Suite by AMITHYA?
The standard check-in time at Grand Darmo Suite by AMITHYA is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Grand Darmo Suite by AMITHYA provide breakfast?
Yes, Grand Darmo Suite by AMITHYA provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Grand Darmo Suite by AMITHYA?
Grand Darmo Suite by AMITHYA is a 4.0-star hotel.
How many floors does Grand Darmo Suite by AMITHYA have?
Grand Darmo Suite by AMITHYA has 15 floors.
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More Reviews from Other Guests in Grand Darmo Suite by AMITHYA

Overall Ratings & Reviews Grand Darmo Suite by AMITHYA

Traveloka (11.386)
Other sources (55)
8,4
Very Good
From 11.386 reviews
Provided by travelers on
Cleanliness

8,5

Room Comfort

8,5

Meal

8,2

Location

8,7

Service and Facilites

8,4

People often mention about Grand Darmo Suite by AMITHYA
All
Room Space (265)
Staff Friendliness (258)
Bedroom (251)
Distance to City Center (239)
Surroundings (239)
Ambiance (225)
Bathroom (203)
Hotel Area (200)
Accessibility (198)
Family Friendly (173)
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Traveler Reviews Grand Darmo Suite by AMITHYA

Number of reviews per page
20
40
Customer reviews
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Evi S.
icon-origin-TRAVELOKA
8,5
/10
Reviewed 1 day(s) ago
The room is in an old building and the AC is hot.
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khusnul k.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9,4
/10
Reviewed 2 day(s) ago
Much better than my previous staycation here. Hot water runs smoothly, the AC is cold, and the room is clean. But it's a shame the gym isn't very spacious. 🥲 I like GDS because the rooms are spacious and have a microwave. The twin beds are huge, and the pillows are also big. There's a pretty spacious children's playground near the pool. Oh yeah, when I requested a high floor, they gave me one, even though it wasn't that high. Thank you, great job! :)
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I***a
icon-origin-TRAVELOKA
8,7
/10
Reviewed 3 day(s) ago
Early check-in costs Rp150,000, and can be checked in starting at 9:00 AM. There's no iron in the room, and when I called the front desk, they said it wasn't available yet. There's no hair dryer (I had to call twice before it was delivered to my room because another guest was using it. Why only have one hair dryer?). Strategic location, with plenty of restaurants nearby. There are no slippers in the room, even though the floor isn't carpeted.
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indra w.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8,5
/10
Reviewed 4 day(s) ago
The staff is okay, the atmosphere is okay. The shower water isn't very hot.
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C***9
icon-origin-TRAVELOKA
8,2
/10
Reviewed 4 day(s) ago
The hotel staff is top-notch. However, if you have any special requests, please let us know in advance whether they're available or not, or if there's an overcharge.
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Atras A. F.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8,5
/10
Reviewed 6 day(s) ago
I've stayed here several times in Surabaya, and it's always comfortable and peaceful. The food is varied and the surroundings are always clean.
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N***r
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8,5
/10
Reviewed 1 week(s) ago
It's on. Okay. Awesome. Recommended 👍
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d***i
icon-origin-TRAVELOKA
8,2
/10
Reviewed 1 week(s) ago
The hotel was overall good, the room was clean, comfortable, and the location was good. However, I was a little disappointed because I had requested a single bed from the start, but upon check-in I was given twin beds. Luckily, it was still usable, but hopefully, guest requests will be more considered in the future. Other than that, it was okay, and the staff was friendly. ⭐⭐⭐⭐
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W***o
icon-origin-TRAVELOKA
10,0
/10
Reviewed 1 week(s) ago
The hotel was very comfortable, with spacious rooms, a microwave, and a chiller, making it perfect for a Saturday night stay. There's live music in front of the hotel, reportedly every Saturday and Sunday night. I'll definitely stay here again next time I'm in Surabaya.
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1 people find it helpful
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Nur N.
icon-Transit
Transit
icon-origin-TRAVELOKA
9,4
/10
Reviewed 1 week(s) ago
The best, really. If I ever go to Surabaya again, I'll definitely come back here.
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L***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9,4
/10
Reviewed 2 week(s) ago
Really like the room facilities because it has a microwave.
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Accommodation's Reply
13 Jun 2026
Have a great day! Thank you for your positive review. We are delighted to hear that you enjoyed the amenities in our room, especially the microwave, which added to your convenience during your stay. Your feedback and compliments encourage us to strive to provide the best service and facilities to all our guests. We hope to welcome you back again and provide you with a similarly memorable stay in the future. Sincerely, Agus Suhendro, Front Office Manager
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I***i
icon-Business
Business
icon-origin-TRAVELOKA
6,5
/10
Reviewed 2 week(s) ago
An executive room, but very basic. Small, not spacious, hot. No soap. Dirty sheets.
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Accommodation's Reply
13 Jun 2026
We hope you have a great day. Thank you for taking the time to provide us with a review and feedback. We apologize that your stay did not meet your expectations, particularly regarding room size, comfortable room temperature, amenities, and the cleanliness of the linens. This certainly does not reflect the standards of service we strive to provide to all our guests. We have forwarded your feedback to the relevant team for immediate evaluation and improvement to prevent such incidents from happening again in the future. We greatly appreciate your feedback, as it helps us improve the quality of our service and facilities. We hope to welcome you back again and provide you with a better stay next time. Sincerely, Agus Suhendro, Front Office Manager
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Helen S.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10,0
/10
Reviewed 2 week(s) ago
It was a great experience and hospitality. It's close to many public areas and malls. The pool is comfy and clean. The food is amazing. Thank you for the great service.
1 people find it helpful
Accommodation's Reply
13 Jun 2026
Amazing day, Thank you for sharing your wonderful review with us. We are delighted to know that you had a great experience and enjoyed our hospitality. It is also pleasing to hear that our convenient location, comfortable and clean swimming pool, delicious food, and the service provided by our team contributed to a memorable stay. Your kind words are truly appreciated and will be shared with our team as motivation to continue delivering excellent service to all our guests. We look forward to welcoming you back for another enjoyable stay in the near future. Best Regards, Agus Suhendro Front Office Manager
Trinindya A. S.
icon-origin-TRAVELOKA
10,0
/10
Reviewed 2 week(s) ago
Let the stars answer. Awesome ⭐⭐⭐⭐⭐
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1 people find it helpful
Accommodation's Reply
13 Jun 2026
Have a great day! Thank you for this short but meaningful review. We are delighted to hear that your experience with us was a five-star rating. Your support and appreciation motivate our entire team to continue striving for the best possible service. We hope to welcome you back again on your next visit. Sincerely, Agus Suhendro, Front Office Manager
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F***a
icon-origin-TRAVELOKA
8,5
/10
Reviewed 2 week(s) ago
The breakfast is all delicious, you must come here.
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1 people find it helpful
Accommodation's Reply
13 Jun 2026
Have a great day! Thank you for your wonderful review. We are delighted to hear that you enjoyed our breakfast and provided us with such positive feedback. Your comments are an encouragement to our team, especially the food and beverage team, in continuing to maintain the quality of our food and service. We hope to welcome you back again and provide you with a similarly memorable stay on your next visit. Sincerely, Agus Suhendro, Front Office Manager
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F***a
icon-origin-TRAVELOKA
8,8
/10
Reviewed 3 week(s) ago
Great, strategic location in front of Bungkul Park. Unfortunately, parking is limited.
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1 people find it helpful
Accommodation's Reply
13 Jun 2026
Have a wonderful day! Thank you for taking the time to write a review. We are delighted that you were impressed with the hotel's location, especially its proximity to Bangul National Park and surrounding attractions. We appreciate your feedback regarding the limited parking space. We understand this may have affected your comfort during your stay, and we will take this feedback into consideration to improve the guest experience in the future. We hope to welcome you back again on your next stay and provide an even better experience. Sincerely, Agus Suhendro, Front Office Manager
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Yudhi Y.
icon-origin-TRAVELOKA
8,8
/10
Reviewed 3 week(s) ago
The rooms are very comfortable, spacious, and clean. They're strategically located close to restaurants and hangouts.
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1 people find it helpful
Accommodation's Reply
13 Jun 2026
Have a great day! Thank you for your positive review. We are delighted to hear that you enjoyed your stay and appreciated the spacious and clean room. We are also pleased that our hotel's location, close to various restaurants and entertainment options, added to your convenience. Your compliments motivate our entire team to strive for the best service and experience for all our guests. We hope to welcome you back again on your next stay. Sincerely, Agus Suhendro, Front Office Manager
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R***y
icon-origin-TRAVELOKA
8,5
/10
Reviewed 3 week(s) ago
Hotel staff response was fast in the check-in process.
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1 people find it helpful
Accommodation's Reply
13 Jun 2026
Have a great day! Thank you for your positive review. We are delighted to hear that you found our team's check-in process quick and responsive. Efficient and friendly service is one of our top priorities, ensuring every guest feels comfortable from the moment they arrive. We will share your compliments with the entire team to inspire us to continue striving for the best service. We hope to welcome you back on your next stay. Sincerely, Agus Suhendro, Front Office Manager
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Rheza A. B.
icon-origin-TRAVELOKA
10,0
/10
Reviewed 3 week(s) ago
Highly recommended for families.
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Accommodation's Reply
13 Jun 2026
Have a wonderful day! Thank you for your review and feedback. We are honored to know that our hotel is a top choice for your family. The comfort and satisfaction of all our guests, including their families, is always our top priority. We appreciate your trust and hope to welcome you and your family back for another enjoyable stay in the future. Sincerely, Agus Suhendro, Front Office Manager
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H***a
icon-origin-TRAVELOKA
9,1
/10
Reviewed 3 week(s) ago
My overall 3-night stay was good. The only downside was the bed. It was rather hard and not that bouncy.
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Accommodation's Reply
13 Jun 2026
Amazing day, Thank you for taking the time to share your feedback regarding your recent 3-night stay with us. We are pleased to know that your overall experience was good. However, we sincerely apologize that the bed comfort did not meet your expectations. We understand that mattress comfort plays an important role in ensuring a restful stay, and we regret any inconvenience this may have caused. Your feedback is highly appreciated and will be shared with the relevant team for further review and improvement. We hope to have the opportunity to welcome you back in the future with an even more comfortable experience. Best Regards, Agus Suhendro Front Office Manager
Number of reviews per page
20
40

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Bedroom 4 Grand Darmo Suite by AMITHYA

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Grand Darmo Suite by AMITHYA

Traveloka (11.386)
Other sources (55)
8,4
Very Good
From 11.386 reviews
Provided by travelers on
Cleanliness

8,5

Room Comfort

8,5

Meal

8,2

Location

8,7

Service and Facilites

8,4

People often mention about Grand Darmo Suite by AMITHYA
All
Room Space (265)
Staff Friendliness (258)
Bedroom (251)
Distance to City Center (239)
Surroundings (239)
Ambiance (225)
Bathroom (203)
Hotel Area (200)
Accessibility (198)
Family Friendly (173)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews Grand Darmo Suite by AMITHYA

Number of reviews per page
20
40
Customer reviews
Profile Picture
Evi S.
icon-origin-TRAVELOKA
8,5
/10
Reviewed 1 day(s) ago
The room is in an old building and the AC is hot.
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khusnul k.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9,4
/10
Reviewed 2 day(s) ago
Much better than my previous staycation here. Hot water runs smoothly, the AC is cold, and the room is clean. But it's a shame the gym isn't very spacious. 🥲 I like GDS because the rooms are spacious and have a microwave. The twin beds are huge, and the pillows are also big. There's a pretty spacious children's playground near the pool. Oh yeah, when I requested a high floor, they gave me one, even though it wasn't that high. Thank you, great job! :)
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I***a
icon-origin-TRAVELOKA
8,7
/10
Reviewed 3 day(s) ago
Early check-in costs Rp150,000, and can be checked in starting at 9:00 AM. There's no iron in the room, and when I called the front desk, they said it wasn't available yet. There's no hair dryer (I had to call twice before it was delivered to my room because another guest was using it. Why only have one hair dryer?). Strategic location, with plenty of restaurants nearby. There are no slippers in the room, even though the floor isn't carpeted.
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indra w.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8,5
/10
Reviewed 4 day(s) ago
The staff is okay, the atmosphere is okay. The shower water isn't very hot.
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C***9
icon-origin-TRAVELOKA
8,2
/10
Reviewed 4 day(s) ago
The hotel staff is top-notch. However, if you have any special requests, please let us know in advance whether they're available or not, or if there's an overcharge.
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Atras A. F.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8,5
/10
Reviewed 6 day(s) ago
I've stayed here several times in Surabaya, and it's always comfortable and peaceful. The food is varied and the surroundings are always clean.
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N***r
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8,5
/10
Reviewed 1 week(s) ago
It's on. Okay. Awesome. Recommended 👍
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d***i
icon-origin-TRAVELOKA
8,2
/10
Reviewed 1 week(s) ago
The hotel was overall good, the room was clean, comfortable, and the location was good. However, I was a little disappointed because I had requested a single bed from the start, but upon check-in I was given twin beds. Luckily, it was still usable, but hopefully, guest requests will be more considered in the future. Other than that, it was okay, and the staff was friendly. ⭐⭐⭐⭐
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W***o
icon-origin-TRAVELOKA
10,0
/10
Reviewed 1 week(s) ago
The hotel was very comfortable, with spacious rooms, a microwave, and a chiller, making it perfect for a Saturday night stay. There's live music in front of the hotel, reportedly every Saturday and Sunday night. I'll definitely stay here again next time I'm in Surabaya.
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Nur N.
icon-Transit
Transit
icon-origin-TRAVELOKA
9,4
/10
Reviewed 1 week(s) ago
The best, really. If I ever go to Surabaya again, I'll definitely come back here.
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L***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9,4
/10
Reviewed 2 week(s) ago
Really like the room facilities because it has a microwave.
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Accommodation's Reply
13 Jun 2026
Have a great day! Thank you for your positive review. We are delighted to hear that you enjoyed the amenities in our room, especially the microwave, which added to your convenience during your stay. Your feedback and compliments encourage us to strive to provide the best service and facilities to all our guests. We hope to welcome you back again and provide you with a similarly memorable stay in the future. Sincerely, Agus Suhendro, Front Office Manager
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I***i
icon-Business
Business
icon-origin-TRAVELOKA
6,5
/10
Reviewed 2 week(s) ago
An executive room, but very basic. Small, not spacious, hot. No soap. Dirty sheets.
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Accommodation's Reply
13 Jun 2026
We hope you have a great day. Thank you for taking the time to provide us with a review and feedback. We apologize that your stay did not meet your expectations, particularly regarding room size, comfortable room temperature, amenities, and the cleanliness of the linens. This certainly does not reflect the standards of service we strive to provide to all our guests. We have forwarded your feedback to the relevant team for immediate evaluation and improvement to prevent such incidents from happening again in the future. We greatly appreciate your feedback, as it helps us improve the quality of our service and facilities. We hope to welcome you back again and provide you with a better stay next time. Sincerely, Agus Suhendro, Front Office Manager
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Helen S.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10,0
/10
Reviewed 2 week(s) ago
It was a great experience and hospitality. It's close to many public areas and malls. The pool is comfy and clean. The food is amazing. Thank you for the great service.
1 people find it helpful
Accommodation's Reply
13 Jun 2026
Amazing day, Thank you for sharing your wonderful review with us. We are delighted to know that you had a great experience and enjoyed our hospitality. It is also pleasing to hear that our convenient location, comfortable and clean swimming pool, delicious food, and the service provided by our team contributed to a memorable stay. Your kind words are truly appreciated and will be shared with our team as motivation to continue delivering excellent service to all our guests. We look forward to welcoming you back for another enjoyable stay in the near future. Best Regards, Agus Suhendro Front Office Manager
Trinindya A. S.
icon-origin-TRAVELOKA
10,0
/10
Reviewed 2 week(s) ago
Let the stars answer. Awesome ⭐⭐⭐⭐⭐
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1 people find it helpful
Accommodation's Reply
13 Jun 2026
Have a great day! Thank you for this short but meaningful review. We are delighted to hear that your experience with us was a five-star rating. Your support and appreciation motivate our entire team to continue striving for the best possible service. We hope to welcome you back again on your next visit. Sincerely, Agus Suhendro, Front Office Manager
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F***a
icon-origin-TRAVELOKA
8,5
/10
Reviewed 2 week(s) ago
The breakfast is all delicious, you must come here.
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1 people find it helpful
Accommodation's Reply
13 Jun 2026
Have a great day! Thank you for your wonderful review. We are delighted to hear that you enjoyed our breakfast and provided us with such positive feedback. Your comments are an encouragement to our team, especially the food and beverage team, in continuing to maintain the quality of our food and service. We hope to welcome you back again and provide you with a similarly memorable stay on your next visit. Sincerely, Agus Suhendro, Front Office Manager
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F***a
icon-origin-TRAVELOKA
8,8
/10
Reviewed 3 week(s) ago
Great, strategic location in front of Bungkul Park. Unfortunately, parking is limited.
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Accommodation's Reply
13 Jun 2026
Have a wonderful day! Thank you for taking the time to write a review. We are delighted that you were impressed with the hotel's location, especially its proximity to Bangul National Park and surrounding attractions. We appreciate your feedback regarding the limited parking space. We understand this may have affected your comfort during your stay, and we will take this feedback into consideration to improve the guest experience in the future. We hope to welcome you back again on your next stay and provide an even better experience. Sincerely, Agus Suhendro, Front Office Manager
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Yudhi Y.
icon-origin-TRAVELOKA
8,8
/10
Reviewed 3 week(s) ago
The rooms are very comfortable, spacious, and clean. They're strategically located close to restaurants and hangouts.
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1 people find it helpful
Accommodation's Reply
13 Jun 2026
Have a great day! Thank you for your positive review. We are delighted to hear that you enjoyed your stay and appreciated the spacious and clean room. We are also pleased that our hotel's location, close to various restaurants and entertainment options, added to your convenience. Your compliments motivate our entire team to strive for the best service and experience for all our guests. We hope to welcome you back again on your next stay. Sincerely, Agus Suhendro, Front Office Manager
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R***y
icon-origin-TRAVELOKA
8,5
/10
Reviewed 3 week(s) ago
Hotel staff response was fast in the check-in process.
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1 people find it helpful
Accommodation's Reply
13 Jun 2026
Have a great day! Thank you for your positive review. We are delighted to hear that you found our team's check-in process quick and responsive. Efficient and friendly service is one of our top priorities, ensuring every guest feels comfortable from the moment they arrive. We will share your compliments with the entire team to inspire us to continue striving for the best service. We hope to welcome you back on your next stay. Sincerely, Agus Suhendro, Front Office Manager
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Rheza A. B.
icon-origin-TRAVELOKA
10,0
/10
Reviewed 3 week(s) ago
Highly recommended for families.
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Accommodation's Reply
13 Jun 2026
Have a wonderful day! Thank you for your review and feedback. We are honored to know that our hotel is a top choice for your family. The comfort and satisfaction of all our guests, including their families, is always our top priority. We appreciate your trust and hope to welcome you and your family back for another enjoyable stay in the future. Sincerely, Agus Suhendro, Front Office Manager
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H***a
icon-origin-TRAVELOKA
9,1
/10
Reviewed 3 week(s) ago
My overall 3-night stay was good. The only downside was the bed. It was rather hard and not that bouncy.
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Accommodation's Reply
13 Jun 2026
Amazing day, Thank you for taking the time to share your feedback regarding your recent 3-night stay with us. We are pleased to know that your overall experience was good. However, we sincerely apologize that the bed comfort did not meet your expectations. We understand that mattress comfort plays an important role in ensuring a restful stay, and we regret any inconvenience this may have caused. Your feedback is highly appreciated and will be shared with the relevant team for further review and improvement. We hope to have the opportunity to welcome you back in the future with an even more comfortable experience. Best Regards, Agus Suhendro Front Office Manager
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