Overall Ratings & Reviews Mercure Jakarta Sabang

Due to an unpleasant incident a few days prior, we were fortunately able to check out late as compensation (thankfully, we met the manager, so the incident could be rectified). The room was comfortable, the location was strategic, and the food was varied and delicious.

The reception staff had been noted from the day before to check in according to the time, but on the day we hadn't gotten a room until half 3 because there was a last check in (indeed all rooms will be last checked in) the reason was unreasonable, after my husband got angry they moved a bit fast (not why I had to start making up at 3 pm because I had to go to the accommodation at 5) and what was a bit disappointing was that at 4 am I woke up in a pitch black room, the receptionist, housekeeping, all our phone numbers were not answered until finally my husband went down and indeed the receptionist was empty (with the excuse of going to the bathroom) indeed all parts of the bathroom. It turned out that the MCB in the room was not strong enough so it died (indeed my experience on the day I stayed was very unpleasant) please improve the service and friendliness of the receptionist 🙏🏻

The best hotel in Jakarta, I loveee

The best hotel to stay in Jakarta

Everything was very nice and comfortable. I will certainly make my stay again in the future.

Staying at Hotel Mercure Jakarta Sabang is pleasant and memorable, family friendly.

The hotel staff is nice, the hotel is clean, beautiful and comfortable.

Have stayed at this hotel many times, the hotel staff are friendly and very helpful.

Hotel staff is nice, hotel is comfortable, safe and clean

Spacious bedroom, friendly staff, and beautiful scenery.

Easy access, near culinary center.

Strategic location, easy to reach, good service, food was also very nice.

The staff is very friendly and helpful, the food is delicious and clean.

Comfortable, clean rooms and the location is not far from my place of business.

Absolutely amazed with the staff services, cleanlines, moreover from the variety of food served on breakfast. What a superb experience I've got here!

The AC often turns off and on and suddenly gets hot, even though the room booked is a privilege room. It has been fixed but it doesn't have much effect.

I stayed here for 2 nights for my us visa appointment. It is the closest hotel to the us embassy. The staff was nice, and they approved my early check-in. I booked a privilege room and it is spacious enough. I could easily access street foods and drinks in Sabang. Overall, I have a pleasant experience here.

Everything was good except I got the room on the second floor and it was so far from the lift and very corner of a small hall, dark at night also.

Excellent hospitality by Mercure Jakarta Sabang. Staff very helpful. I stayed for a visa interview, unfortunately needed to print a document and the front staff kindly helped to print my document. After checking out, I realized I left something in my room, and the staff kindly helped to send it to my home address.

It is quite strategic for meetings at this hotel, besides staying overnight, because access is easy and it is surrounded by culinary places, so it is not difficult to find food.