Overall Ratings & Reviews Aston Jember Hotel & Conference Center

Dear Mrs. Anisa N, Warmest greetings from Aston Jember Hotel & Conference Center. Thank you for sharing your feedback with us. We're so glad to hear that you had a good overall experience staying at our hotel. However, we sincerely apologize that our breakfast did not meet your expectations, especially regarding the lack of variation and the taste of some of the dishes. We understand how important a high-quality breakfast is, especially for a 4-star hotel, and we are truly sorry for falling short. We have shared your comments with our culinary team to review our menu variety and recipes to ensure we deliver the high standard of food that our guests deserve. We appreciate your honesty, and we hope to have the opportunity to welcome you back and provide a much-improved breakfast experience on your next visit. Kind regards, Wahyu Ari Saputro General Manager

Dear Valued Guest, Warm greetings from Aston Jember Hotel & Conference Center. Thank you for your positive and detailed review. We are delighted to learn that our strategic location, comfortable and clean rooms, and complete facilities have provided a pleasant stay for you. We also appreciate your comments regarding the variety of breakfast menu and the friendly and responsive service of our team. Reviews like these are a great motivation for us to continue providing the best service. We warmly look forward to your next visit to Aston Jember Hotel & Conference Center. Best regards, Wahyu Ari Saputro, General Manager

Dear Valued Guest, Warm greetings from Aston Jember Hotel & Conference Center. Thank you for your positive and detailed review. We are delighted to learn that our strategic location, comfortable and clean rooms, and complete facilities have provided a pleasant stay for you. We also appreciate your comments regarding the variety of breakfast menu and the friendly and responsive service of our team. Reviews like these are a great motivation for us to continue providing the best service. We warmly look forward to your next visit to Aston Jember Hotel & Conference Center. Best regards, Wahyu Ari Saputro, General Manager

Dear Valued Guest, Warm greetings from Aston Jember Hotel & Conference Center. We are delighted to hear that you have chosen Aston Jember as the venue for your wedding. We are delighted to hear that you found our service excellent and helpful, and that you found our location strategically located in the city. We hope your event runs smoothly and is memorable. We look forward to welcoming you back again soon. Warm regards, Wahyu Ari Saputro, General Manager

Dear Valued Guest, Warm greetings from Aston Jember Hotel & Conference Center. Thank you very much for your review. We are delighted to hear that you had a good experience, recommended us, and appreciated the friendliness of our staff. Your review means a lot to us! We look forward to welcoming you back to Aston Jember. Warm regards, Wahyu Ari Saputro, General Manager

Dear Mr. Hermansyah P., Warm greetings from Aston Jember Hotel & Conference Center. Thank you for this brief but meaningful review. We are pleased to know that you felt comfortable with the cleanliness of your room and the friendly service from our team. Your appreciation motivates us to continue maintaining the quality of our service. We look forward to welcoming you back to Aston Jember Hotel & Conference Center in the future. Best regards, Wahyu Ari Saputro, General Manager

Dear Valued Guest, Warm greetings from Aston Jember Hotel & Conference Center. Thank you for your positive and detailed review. We are very pleased to know that our strategic location, comfort and cleanliness of the rooms, and complete facilities have provided a pleasant stay experience for you. We also appreciate your comments regarding the variety of breakfast menus and the friendly and responsive service of our team. Reviews like this are a great motivation for us to continue providing the best service. We look forward to your next visit to Aston Jember Hotel & Conference Center. Warm regards, Wahyu Ari Saputro. General Manager

Dear Valued Guest, Warm greetings from Aston Jember Hotel & Conference Center. Thank you for this short but meaningful review. We are pleased to know that you feel comfortable with the cleanliness of the room and the friendly service from our team. Your appreciation is a motivation for us to continue to maintain the quality of service. We look forward to welcoming you back to Aston Jember Hotel & Conference Center on the next occasion. Warm regards, Wahyu Ari Saputro. General Manager

Dear Mr./Mrs. Nur ke., Warmest greetings from Aston Jember Hotel & Conference Center. Thank you very much for your wonderful review! We are very happy to hear that you are satisfied with our friendly service, cleanliness, and comfort of the room. Positive reviews like this are the biggest motivation for us to continue to provide the best to every guest. We look forward to welcoming you back to our hotel in the near future. Warm regards, Wahyu Ari Saputro. General Manager

Dear Valued Guest, Warmest greetings from Aston Jember Hotel & Conference Center. Thank you very much for your wonderful review! We are so happy to hear that you are satisfied with our friendly service, cleanliness, and comfort of the room. Positive reviews like this are the biggest motivation for us to continue to provide the best to every guest. We look forward to welcoming you back to our hotel in the near future. Warm regards, Wahyu Ari Saputro. General Manager

Dear Valued Guest, Warmest greetings from Aston Jember Hotel & Conference Center. Thank you very much for your wonderful review! We are so happy to hear that you are satisfied with our friendly service, cleanliness, and comfort of the room. Positive reviews like this are the biggest motivation for us to continue to provide the best to every guest. We look forward to welcoming you back to our hotel in the near future. Warm regards, Wahyu Ari Saputro. General Manager

Dear Ibu Dewi, Warm greetings from Aston Jember Hotel & Conference Center. Thank you very much for your positive review and recommendation for Aston Jember! We are very happy to hear that you enjoyed our varied breakfast menu and found it to be great. It is an honor for us to know that you have stayed at Aston Jember several times. We look forward to welcoming you back for another equally satisfying visit. Warm regards, Wahyu Ari Saputro. General Manager

Dear Valued Guest, Warm greetings from Aston Jember Hotel & Conference Center. Thank you very much for sharing your experience staying at Aston Jember. We are glad to hear that you enjoyed your room on the 8th floor and were pleased with the upgrade to a Deluxe room 😊. Beautiful views and delicious food are indeed one of our strengths, and we are happy to be able to provide it to you. Hopefully our swimming pool will also add to the comfort during your stay. We look forward to welcoming you back for a more enjoyable stay. Warm regards, Wahyu Ari Saputro. General Manager

Dear Our Valued Guest, Warmest greetings from Aston Jember Hotel & Conference Center. We truly appreciate your kind words! It's rewarding to hear that our team's efforts resulted in good service and that you enjoyed a clean room and bathroom. Your comfort is our top priority, and we're delighted we met your expectations. We hope to have the pleasure of hosting you again! Kind regards, Wahyu Ari Saputro General Manager

Dear Mr. Daniel, Warmest greetings from Aston Jember Hotel & Conference Center. Thank you very much for your wonderful review! We are so happy to hear that you are satisfied with our friendly service, cleanliness, and comfort of the room. Positive reviews like this are the biggest motivation for us to continue to provide the best to every guest. We look forward to welcoming you back to our hotel in the near future. Warm regards, Wahyu Ari Saputro. General Manager

Dear Mr./Mrs. Eka, Warmest greetings from Aston Jember Hotel & Conference Center. Thank you very much for your wonderful review! We are very happy to hear that you are satisfied with our friendly service, cleanliness, and comfort of the room. Positive reviews like this are the biggest motivation for us to continue to provide the best to every guest. We look forward to welcoming you back to our hotel in the near future. Warm regards, Wahyu Ari Saputro. General Manager

Dear Valued Guest, Warmest greetings from Aston Jember Hotel & Conference Center. Thank you very much for your wonderful review! We are so happy to hear that you are satisfied with our friendly service, cleanliness, and comfort of the room. Positive reviews like this are the biggest motivation for us to continue to provide the best to every guest. We look forward to welcoming you back to our hotel in the near future. Warm regards, Wahyu Ari Saputro. General Manager

Dear Valued Guest, Warmest greetings from Aston Jember Hotel & Conference Center. Thank you very much for your very positive and uplifting review! We are honored to be your first choice when visiting Jember. Your satisfaction with the quality of service and the price we offer is a great motivation for the entire team to continue to provide the best. We look forward to your next visit. Warm regards, Wahyu Ari Saputro. General Manager

Dear Valued Guest, Warmest greetings from Aston Jember Hotel & Conference Center. Thank you very much for your review! We are glad that you found our price affordable and our overall quality to be good, in line with Aston standards. We apologize for the inconvenience you experienced regarding the soundproofing issue in the room. Your feedback regarding the noise from the neighboring room and the hallway means a lot to us, and we will immediately pass this on to the management and engineering team for further improvements. We are committed to continuously improving our guests’ stay experience. We look forward to welcoming you back in the future and providing a more peaceful and comfortable experience. Warm regards, Wahyu Ari Saputro. General Manager

Dear Mr. Bambang P, Warm greetings from Aston Jember Hotel & Conference Center. Thank you very much for your very positive and uplifting review! We are honored to be your first choice when visiting Jember. Your satisfaction with the quality of service and the price we offer is a great motivation for the entire team to continue to provide the best. We look forward to your next visit. Warm regards, Wahyu Ari Saputro. General Manager