Overall Ratings & Reviews Mercure Convention Center Ancol

Spacious room, lots of facilities, nice view

Very friendly staff, varied food, kids friendly, clean, spacious rooms.. 😄

The service and experience were very satisfying, I received a surprise from the GR Mercure Ancol team in the form of an upgraded and nicely decorated room, thank you Mercure Ancol

suitable for holidays with family and friends

The place is clean, the staff, from the security guards to the pool attendants, are all kind and friendly. The building is old but very well-maintained, the rooms are spacious and very clean, and the view is divine.

It's always a pleasure to return to Mercure Ancol with the family.

The service was excellent and fast. We stayed there for a family trip. The room and bathroom were clean, and the amenities were complete. A plus was the varied breakfast, with plenty of choices and delicious food. It was definitely worth it for a staycation. Unfortunately, the hotel and Ancol management didn't cooperate, so we had to pay extra to enter the Ancol area if our vehicle left. So, it's recommended to stay in the Ancol area.

For restaurants, breakfast service is bad, where are the spoons, where are the bowls, far away, tissues are also quickly available

Every weekend I definitely go to Ancol and always go to Mercure.. the place is great, the service is also not disappointing, the view from behind the sea is cool.. from the front you can see the twinkling lights of Jakarta.. the swimming pool is especially good, the kids are satisfied if they go to Mercure. The children's play area is also good.. it's worth trying to stay at Mercure 👍👍

It was very relaxing and definitely will find time to stay again.

The staff were extra friendly and welcoming. It has been a great experience and I highly recommend it for the location, cleanliness, super food, helpfulness of the staff members, and the facilities are very family oriented.

The hotel staff is friendly and provides solutions/assistance to customers.

Check-in was very quick after Maghrib. The staff was friendly. The room was spacious and comfortable. The facilities were complete, including a clean swimming pool, playground, and more. Very close to the beach. The kids loved it. I chose a room with breakfast, and it turned out breakfast was included for two children under 12. Awesome.

This hotel is highly recommended for families or groups looking to enjoy Ancol in comfort. It's best to visit during off-peak times (weekdays or opt for early check-in) for the best experience. If breakfast is important, try arriving early or ask for alternative hours. And for large events, be sure to book early to avoid queues.

The hotel is clean and kids friendly ✨️

Staycation during wedding anniversary here is really comfortable 😍

Someone left the key inside..so it was a bit difficult to get into the room..but so far everything is okay..

I've actually stayed here many times, but I never get bored, even if it's just a staycation and I bring the kids on vacation. The service is always excellent, from check-in to room service and the restaurant. Especially for the kids, there's a foam party in the kiddie pool... Mercure is always the best.

My first stay here. The room was clean. For ablution, perhaps a shower faucet would be more comfortable. The restaurant is always full, but the staff is very helpful, always looking after your table. The menu is very extensive, there are indoor and outdoor areas, and the hours are limited. Next to the restaurant, there are tons of educational games for children. The swimming pools are in various sizes. From baby to adult pools, they are all separate, there is a slide too, there is also a cafe, spacious parking. The Ancol entrance is not covered by the hotel, but it is still very worth it. Staying here is fun. I've tried to book many times but it's always full 🥹 Thank you to all the super nice staff 🫶🏻 I didn't take many photos, it's a shame 🥹

The hotel staff is very friendly, the rooms are comfortable and clean... Complete facilities according to order