Mercure Convention Center Ancol

Hotels
EPIC Brand Day
8.6
Impressive
From 6,761 verified guests reviews

What Guests Say About Their Stay

Strategic Location (66)
Kids Friendly (42)
Friendly Staffs (56)
Clean Room (62)
Ida P. H.
8.5
/ 10
We had a great staycation during the holiday, the kids love it, although the swimming pool is quite small compare to the size of this hotel and the number of visitor, hope next time the swimming pool will be bigger
Surung S.
9.7
/ 10
Pros. What a beautiful staycation at Mercure Ancol, they have friendly staff, from the security officer, bell boy and the receptionist they are all well performed during the peak season, especially with Pak Denny at the front desk, he is very helpful. The breakfast was good, the area of the restaurant is huge, can serve all the guests with small queuing and you can spend your time enjoy the food with no limit time. The best of the best is the pool slide that my son enjoyed the most. Cons. Almost none but due to covid situation the activities of the pool is limited to 1 hour only. The variety of food is very good but needs to be improved for the taste. Oh ya, you have to pay the entrance fee for your vehicle and people, so you will spend more money if you plan to go out/in the Ancol Area. This Mercure Hotel deserves 5 stars recommended hotel from me. Well done Mercure Ancol and Thank you for your hospitality.
Ridhia H.
10
/ 10
this hotel is very recommended👍🏻 very comfortable when I stay overnight for family vacation.. thank’s for the service during my stay here 😀 especially, I love the breakfast menu as mie goreng aceh, beef sausage, omellete, chicken kungpao, chicken porridge..
In the Area
See Map
Jl. Pantai Indah, Ancol Jakarta Baycity, North Jakarta, Ancol, Jakarta Utara, Jakarta, Indonesia, 14430

Main Facilities

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Swimming Pool
Parking
WiFi
Staying at Mercure Convention Center Ancol is a good choice when you are visiting Ancol. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Mercure Convention Center Ancol

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Jl. Pantai Indah, Ancol Jakarta Baycity, North Jakarta, Ancol, Jakarta Utara, Jakarta, Indonesia, 14430
Lobby Mercure Convention Center Ancol
Lobby 2 Mercure Convention Center Ancol

Discover More About Mercure Convention Center Ancol

Location


Staying at Mercure Convention Center Ancol is a good choice when you are visiting Ancol.

About Mercure Convention Center Ancol

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Mercure Convention Center Ancol is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at Mercure Convention Center Ancol.

All facilities in Mercure Convention Center Ancol

Bar, Cafe and Lounge Mercure Convention Center Ancol
Bar, Cafe and Lounge
Swimming Pool Mercure Convention Center Ancol
Swimming Pool
Entertainment Facility Mercure Convention Center Ancol
Entertainment Facility
Functional Hall Mercure Convention Center Ancol
Functional Hall
Common Space Mercure Convention Center Ancol
Common Space

Hotel Services

  • Concierge
  • Express check-in
  • Express check-out

Things to Do

  • Outdoor pool
  • Children play area

Public Facilities

  • Parking
  • WiFi in public area

Kids and Pets

  • Babysitting

General

  • Swimming pool

In-room Facilities

  • TV

Nearby Facilities

  • ATM/Banking

Accommodation Policy & General Information in Mercure Convention Center Ancol

Important Note

Entrance access fees to Ancol area is at the charge of the guests.

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
Swimming Pool, Parking, WiFi
Check-In / Check-Out Time
From 15:00 - Before 12:00

Frequently asked question in Mercure Convention Center Ancol

What are available facilities at Mercure Convention Center Ancol?
There are top facilites at Mercure Convention Center Ancol such as Swimming Pool, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Mercure Convention Center Ancol?
The standard check-in time at Mercure Convention Center Ancol is starting from From 15:00 while the latest check-out time is at Before 12:00

More Reviews from Other Guests in Mercure Convention Center Ancol

Overall Rating & Reviews

From NaN verified guests reviews
8.6
Impressive
Fantastic
2,453
Very Good
3,229
Satisfying
356
Average
723
Poor
0
Cleanliness
Comfort
Meal
Location
Service

Show reviews that mention...

All
strategic location (66)
kids friendly (42)
friendly staffs (56)
clean room (62)
affordable price (3)
tasty breakfast (31)
complete facilities (21)
great view (15)
spacious room (3)
great pool (2)
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SR
Slamat R.
10
/ 10
24 Jul 2024
The location is strategic, the room huge and very clean, the meals are so many variant, we can do a lot of happily activity around the hotel, like swimming and recreation with family.
Review photo of Mercure Convention Center Ancol from Slamat R.

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Accommodation's Reply
25 Jul 2024
Dear Mr. Slamat are, Thank you for taking the time to share your positive experience at Mercure Ancol. We are delighted to hear that you enjoyed our strategic location, the spacious and clean rooms, and the variety of meals we offer. It 's wonderful to know that you and your family had a great time engaging in activities like swimming and recreation around the hotel. We look forward to welcoming you back for another enjoyable stay in the future! Warm regards, Darmadi Law. FRont Office Manager.
a***i
This is a guest profile.
Leisure
10
/ 10
10 Jul 2024
Review photo of Mercure Convention Center Ancol from A***i

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Accommodation's Reply
25 Jul 2024
Dear Sir/Madam, Thank you for your review. We hope to welcome you back to the Mercure Ancol Hotel for another pleasant stay. See you again. Sincerely, Darmadi Law. Front Office Manager.
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IJ
Ika J.
Leisure
5
/ 10
07 Jul 2024
The bed is hard like a stone, the bathroom is ditty, ste staff is not friendly, the breakfast is disaster they don't have enough space to fit he guest on breakfast time, we need to queng for almost 1/2 an hour to enter the restaurant, it was terrible, the lobby is crowded and also the swimming pool, it was like a teadpool of, it was a nightmare.
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1 liked this review

Accommodation's Reply
12 Jul 2024
Kepada yang terhormat Ibu Ika J, We sincerely apologize for the unpleasant experience you had during your stay at Hotel Mercure Ancol. We regret that the bed, bathroom cleanliness, staff service, breakfast arrangement, and overall environment did not meet your expectations. Your feedback is crucial, and we will address these issues with our team to ensure improvements are made. We appreciate your honest review and hope you might give us another chance in the future to provide a better experience. Thank you. Best regards, Darmadi Law | Front Office Manager.
T***i
This is a guest profile.
Leisure
10
/ 10
06 Jul 2024
Nice hotel for family holiday and staycation.

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Accommodation's Reply
12 Jul 2024
Dear Mr./s. T*I, Thank you for your positive review. We are delighted to hear that you enjoyed your family holiday and staycation at Hotel Mercure Ancol. We look forward to welcoming you and your family back for another enjoyable stay. See you again soon. Best regards, Darmadi Law | Front Office Manager.
H***i
This is a guest profile.
9.7
/ 10
24 Jun 2024
Love love love this hotel so much! Very family friendly. Highest appreciation to all staffs who 's been extra nice, patient, and super friendly, especially to the kids. Will surely back to this hotel again next time. Thank you, mercure ancol!

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Accommodation's Reply
12 Jul 2024
Dear Mr./s H*I, Thank you for your wonderful feedback. We're thrilled to hear that you loved your stay at Hotel Mercure Ancol and found it very family-friendly. Your appreciation for our staff, especially their kindness towards children, means a lot to us. We look forward to welcoming you back on your next visit. Thank you once again, and see you soon at Mercure Ancol. Best regards, Darmadi Law | Front Office Manager.
SV
Selvie V.
10
/ 10
22 Jun 2024
The staff very friendly especially Mr. Kennedy and The Duty Manager (forget the name wkwkkwk) thank you for your kindness.

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Accommodation's Reply
12 Jul 2024
Dear Mrs. Selvie V, Thank you for your kind words. We're delighted to hear that you had a pleasant experience with our staff, especially with Mr. Kennedy and the Duty Manager. Your appreciation will be passed along to them. We look forward to welcoming you back to Hotel Mercure Ancol soon. Thank you again. Best regards, Darmadi Law | Front Office Manager.
R***i
This is a guest profile.
Leisure
8.5
/ 10
10 Jun 2024
The hotel location is great when you wants to visit Dufan and seaworld. The bathroom amenites could be improved.

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nk
niko k.
9.7
/ 10
24 May 2024
The staff was very friendly, the food was delicious and the location was strategic. Thank you mercure 👍.

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Accommodation's Reply
28 May 2024
Dear Mr. Niko K, Thank you for your kind words! We're thrilled to hear that you enjoyed our friendly staff, delicious food, and strategic location. We look forward to welcoming you back to Mercure Ancol in the future. Best regards, Darmadi Law | Front Office Manager.
AI
Annisa I.
10
/ 10
21 May 2024
The balcony view was nice. We got free room upgrade and baby crib facility in our room. What a nice stay, thank you Mercure Ancol for the excellent service and hospotality.
Review photo of Mercure Convention Center Ancol from Annisa I.

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Accommodation's Reply
23 May 2024
Dear Mrs. Annisa I, Thank you for staying at Hotel Mercure Ancol. We're delighted to hear you enjoyed the balcony view and the facilities provided, including the complimentary room upgrade and baby crib. We greatly appreciate your kind words about our service and hospitality. We look forward to welcoming you back soon. Best regards, Darmadi Law | Front Office Manager.
T***a
This is a guest profile.
9.4
/ 10
13 May 2024
The staff was very friendly and helpful, especially Mbak Rahma for her seamless service helping us to get early checked-in. It 's definitely one of the great options to have a family staycation in Ancol.

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Accommodation's Reply
15 May 2024
Dear T*a, Thank you very much for sharing your positive experience at Hotel Mercure Ancol. We are delighted to hear that you found our staff friendly and helpful, especially Mbak Rahma. We will make sure to pass on your kind words to her. It 's great to know that you enjoyed your staycation with your family here in Ancol. We truly appreciate your recommendation and look forward to welcoming you and your family back for another wonderful stay in the future. Warm regards, Darmadi Law | Front Office Manager.
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Lobby 4 Mercure Convention Center Ancol

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.