Mercure Convention Center Ancol

Hotels
Preferred Partner Plus
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8,4
/10
Very Good
9.520 reviews

What Guests Say About Their Stay

Rena H.

10,0
/ 10
I was very satisfied with my stay at the Mercure Ancol Hotel. The service was friendly, the facilities were plentiful, and the restaurant had a wide variety of food.
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R***i

9,7
/ 10
The hotel staff was very friendly, and the hotel was clean. The children's play facilities and swimming pool were all excellent.
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T***a

8,5
/ 10
The location is very strategic, close to Dufan and Ancol Beach, making it easy for a family vacation. Our stay was quite satisfying, with comfortable rooms and friendly staff. The facilities are also kid-friendly, so children can enjoy their stay comfortably. It's perfect for a family staycation. Thank you to the Mercure Ancol team for accommodating our requests for mirror art, a non-smoking room, and early check-in.
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siti d. a.

8,5
/ 10
The hotel staff is very friendly and very helpful, the rooms are clean and comfortable, the breakfast has a lot of menus, the children's play area is okay, the swimming pool is also clean.
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D***n

10,0
/ 10
This was my first time staying at the Mercure Ancol. There were plenty of activities to do. The hotel was very comfortable, and we chose an ocean view. We really enjoyed our stay at the Mercure.
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In the Area
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Jl. Pantai Indah, Ancol Jakarta Baycity, North Jakarta, Ancol, Jakarta Utara, Jakarta, Indonesia, 14430

Main Facilities

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Swimming Pool
Parking
WiFi
Highlights at This Property
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As a Preferred Partner Plus, this hotel has an outstanding performance that is regularly verified by Traveloka.
Great value in its class
High-quality service
Staying at Mercure Convention Center Ancol is a good choice when you are visiting Ancol. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Mercure Convention Center Ancol

Jl. Pantai Indah, Ancol Jakarta Baycity, North Jakarta, Ancol, Jakarta Utara, Jakarta, Indonesia, 14430
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Discover More About Mercure Convention Center Ancol

About Mercure Convention Center Ancol

Located in the vibrant region of Ancol, Jakarta, the Mercure Convention Center Ancol is a premier destination for both business and leisure travelers. This hotel is strategically positioned near the beautiful Ancol Beach and the bustling Ancol Dreamland, making it an ideal spot for those looking to explore the city's attractions while enjoying a relaxing stay. The hotel boasts a modern design that seamlessly blends comfort and functionality, catering to the needs of every guest.

One of the standout features of the Mercure Convention Center Ancol is its extensive meeting and event facilities. With over 20 meeting rooms and a grand ballroom that can accommodate up to 1,500 guests, it is perfect for conferences, weddings, and other large gatherings. The hotel’s professional staff is dedicated to ensuring that every event runs smoothly, providing top-notch service and support.

For those who prefer to unwind, the hotel offers a range of leisure facilities, including a swimming pool, fitness center, and spa services. Guests can take a dip in the pool while enjoying views of the lush gardens or indulge in a relaxing massage after a long day of exploring the city. The on-site restaurant serves a variety of local and international dishes, ensuring that every meal is a delightful experience.

Moreover, the Mercure Convention Center Ancol is committed to sustainability and eco-friendly practices. The hotel has implemented various initiatives to reduce its environmental impact, making it a responsible choice for eco-conscious travelers. With its combination of modern amenities, exceptional service, and a prime location, the Mercure Convention Center Ancol is a top choice for anyone visiting Jakarta.

Why You Should Stay at Mercure Convention Center Ancol

Staying at the Mercure Convention Center Ancol offers numerous advantages. First and foremost, its location is unbeatable. Being close to the beach and major attractions means you can easily explore the vibrant culture and entertainment options Jakarta has to offer. Additionally, the hotel provides a comfortable and relaxing atmosphere, making it a perfect retreat after a busy day.

The hotel’s commitment to guest satisfaction is evident in its well-appointed rooms, which feature modern amenities such as free Wi-Fi, flat-screen TVs, and minibars. The staff is friendly and attentive, always ready to assist with any requests or inquiries. Whether you’re traveling for business or pleasure, the Mercure Convention Center Ancol ensures a memorable stay.

Best Time to Stay at Mercure Convention Center Ancol

The best time to visit the Mercure Convention Center Ancol is during the dry season, which typically runs from May to September. During these months, the weather is pleasant, making it ideal for outdoor activities and exploring the nearby attractions. However, if you prefer to avoid the crowds, consider visiting during the shoulder seasons of April and October, when the weather is still favorable, but the tourist traffic is lighter.

Transportation and Accessibility

Access to the Airport

The Mercure Convention Center Ancol is conveniently located approximately 30 kilometers from Soekarno-Hatta International Airport. The journey typically takes around 30 to 45 minutes by car, depending on traffic conditions. The hotel offers airport transfer services, making it easy for guests to arrive and depart without any hassle. Additionally, taxis and ride-sharing services are readily available at the airport, providing flexible transportation options.

Public Transportation

For those who prefer public transportation, the hotel is well-connected to Jakarta’s extensive transit system. The nearest bus stop is just a short walk away, offering access to various routes that can take you to popular destinations throughout the city. The TransJakarta bus service is a convenient and affordable option for travelers looking to explore Jakarta without the need for a car. Additionally, the hotel is located near the Ancol train station, providing easy access to the city’s rail network.

Unique Facilities at Mercure Convention Center Ancol

1. Spacious Meeting Rooms

The Mercure Convention Center Ancol features over 20 meeting rooms equipped with the latest technology, making it an ideal venue for conferences, seminars, and corporate events. Each room is designed to accommodate various group sizes, ensuring that every event is tailored to meet specific needs.

2. Relaxing Spa Services

Guests can indulge in a range of spa treatments designed to rejuvenate the body and mind. The hotel’s spa offers massages, facials, and wellness therapies, providing a tranquil escape from the hustle and bustle of the city.

3. Outdoor Swimming Pool

The outdoor swimming pool is surrounded by lush gardens, creating a serene environment for relaxation. Guests can lounge by the poolside, enjoy a refreshing swim, or sip on cocktails from the pool bar.

Nearby Attractions at Mercure Convention Center Ancol

1. Ancol Dreamland

Located just 1 kilometer from the hotel, Ancol Dreamland is a massive recreational park that offers a variety of attractions, including amusement parks, water parks, and a beach. It’s a perfect destination for families and thrill-seekers alike.

2. SeaWorld Ancol

Approximately 1.5 kilometers from the hotel, SeaWorld Ancol is an aquarium that showcases marine life from Indonesia and around the world. Visitors can enjoy interactive exhibits and live shows, making it a fun and educational experience for all ages.

3. Dufan (Dunia Fantasi)

Dufan, or Fantasy World, is an amusement park located about 1.2 kilometers from the hotel. It features a variety of rides and attractions, from thrilling roller coasters to family-friendly rides, ensuring a day full of fun and excitement.

4. Ancol Beach

Just a short walk from the hotel, Ancol Beach is a beautiful stretch of coastline where guests can relax, sunbathe, or partake in water sports. The beach is also lined with restaurants and cafes, offering a perfect spot to enjoy a meal with a view.

5. Jakarta History Museum

Located approximately 6 kilometers from the hotel, the Jakarta History Museum is housed in a former city hall and showcases the rich history of Jakarta through various exhibits and artifacts. It’s a must-visit for history enthusiasts.

6. Fatahillah Square

Fatahillah Square, situated about 6.5 kilometers from the hotel, is a historic area surrounded by colonial buildings and museums. It’s a great place to explore, take photos, and enjoy local street performances.

7. Taman Impian Jaya Ancol

This integrated resort area is about 1 kilometer from the hotel and offers a variety of entertainment options, including a golf course, hotels, and restaurants. It’s a great place to spend a day enjoying leisure activities.

8. Museum Bank Indonesia

Located around 7 kilometers from the hotel, the Museum Bank Indonesia offers insights into the history of banking in Indonesia. The museum features interactive exhibits and is a fascinating place to learn about the country’s economic history.

9. National Monument (Monas)

The iconic National Monument is approximately 8 kilometers from the hotel. It stands as a symbol of Indonesia’s independence and offers panoramic views of the city from its observation deck.

10. Kota Tua (Old Town)

Kota Tua, or Old Town, is about 7 kilometers from the hotel and is known for its well-preserved colonial architecture. Visitors can explore museums, cafes, and shops while soaking in the historical atmosphere of this charming area.

Tips and Tricks for Staying at Mercure Convention Center Ancol

Tips During Your Stay

To make the most of your stay at the Mercure Convention Center Ancol, consider these tips: always check for special promotions or packages that may be available during your visit. Don’t hesitate to ask the front desk for recommendations on local attractions and dining options. Additionally, take advantage of the hotel’s concierge services to help plan your itinerary.

Tips for Enjoying Hotel Facilities

Make sure to explore all the facilities the hotel has to offer. Spend some time at the spa for a relaxing treatment, or take a dip in the pool to unwind after a day of sightseeing. The hotel’s restaurant often features themed nights or special menus, so be sure to check those out for a unique dining experience.

Why Book Mercure Convention Center Ancol on Traveloka

Extensive Accommodation Options

When you book through Traveloka, you gain access to a wide range of accommodation options, from budget-friendly hotels to luxurious resorts. The Mercure Convention Center Ancol is just one of many choices available, ensuring that you find the perfect place to stay that fits your needs and budget.

Easy and Flexible Payment Options

Traveloka offers convenient payment options, including the ability to pay at the hotel. This flexibility allows you to save even more with their PayLater feature, making it easier to manage your travel expenses.

Customer Loyalty Program

By booking through Traveloka, you can join their customer loyalty program, which rewards you with amazing benefits and special perks. As you increase your Traveloka Priority level, you unlock exclusive offers that enhance your travel experience.

Real Guest Reviews

Traveloka features millions of verified reviews from guests who have stayed at various accommodations, including the Mercure Convention Center Ancol. These reviews provide valuable insights and help you make informed decisions when booking your stay.

With all these advantages, there’s no reason not to choose the Mercure Convention Center Ancol for your next trip to Jakarta. Booking hotel now via Traveloka and enjoy an unforgettable vacation experience!

All facilities in Mercure Convention Center Ancol

Others Mercure Convention Center Ancol
Others

Kids and Pets

  • Babysitting

Things to Do

  • Outdoor pool
  • Children play area

General

  • Swimming pool

Public Facilities

  • WiFi in public area
  • Parking

Hotel Services

  • Concierge
  • Express check-in
  • Express check-out

In-room Facilities

  • TV

Nearby Facilities

  • ATM/Banking

Accommodation Policy & General Information in Mercure Convention Center Ancol

Important Note

Entrance access fees to Ancol area is at the charge of the guests.

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
Swimming Pool, Parking, WiFi
Check-In / Check-Out Time
From 15:00 - to 12:00
Number of floors in Mercure Convention Center Ancol
10
Another facilities in Mercure Convention Center Ancol
Babysitting, Outdoor pool, Children play area, Swimming pool, WiFi in public area

Frequently asked question in Mercure Convention Center Ancol

What are available facilities at Mercure Convention Center Ancol?
There are top facilites at Mercure Convention Center Ancol such as Swimming Pool, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Mercure Convention Center Ancol?
The standard check-in time at Mercure Convention Center Ancol is starting from From 15:00 while the latest check-out time is at Before 12:00
What is the star rating of Mercure Convention Center Ancol?
Mercure Convention Center Ancol is a 4.0-star hotel.
How many floors does Mercure Convention Center Ancol have?
Mercure Convention Center Ancol has 10 floors.
Does Mercure Convention Center Ancol provide parking?
Yes, Mercure Convention Center Ancol provides parking. Please confirm details directly with the hotel.
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More Reviews from Other Guests in Mercure Convention Center Ancol

8,5
Very Good
From 9.323 reviews
Provided by travelers on
Cleanliness

8,5

Room Comfort

8,5

Meal

8,2

Location

8,7

Service and Facilites

8,5

People often mention about Mercure Convention Center Ancol
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Family Friendly (284)
Staff Friendliness (277)
Room Space (248)
Bedroom (243)
Surroundings (225)
Ambiance (224)
Bathroom (214)
Activity Option (211)
Hotel Area (211)
Variety (208)
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Traveler Reviews Mercure Convention Center Ancol

Number of reviews per page
20
40
Customer reviews
V***a
icon-origin-TRAVELOKA
8,8
/10
Reviewed 5 day(s) ago
We've never had a bad stay at a Mercure before. However, yesterday we found a shoe stain on the side of our bed (as pictured). We also happened to have a smoking room, so the cigarette smell persisted. Perhaps we should have noted that we didn't get a smoking room. Otherwise, it was safe and fine. The service was excellent, as usual.
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a***s
icon-origin-TRAVELOKA
9,1
/10
Reviewed 5 day(s) ago
The exciting hotel to holiday with children.
2 people find it helpful
A***a
icon-Business
Business
icon-origin-TRAVELOKA
8,5
/10
Reviewed 1 week(s) ago
I didn't have time to stay overnight because I had other business.
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T***N
icon-origin-TRAVELOKA
10,0
/10
Reviewed 2 week(s) ago
All the services are excellent. The facilities are also great.
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L***I
icon-origin-TRAVELOKA
10,0
/10
Reviewed 3 week(s) ago
Enjoyed staying here, lots of games for the kids, friendly staff, delicious food.
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Accommodation's Reply
12 Sep 2026
Dear Valued Guest, Thank you very much for your perfect 100 rating and for sharing your wonderful feedback. We are delighted to know that you enjoyed your stay with us, especially our children’s activities and entertainment facilities. It is also wonderful to hear that you found our staff friendly and our food delicious. Your appreciation is truly encouraging for our team and motivates us to continue providing a memorable family experience at Mercure Convention Center Ancol. We look forward to welcoming you and your family back for another enjoyable stay. Warm regards, Sutiyono Duty Manager Mercure Convention Center Ancol
ADRIANTO
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9,0
/10
Reviewed 4 week(s) ago
The hotel staff was very friendly, but unfortunately, the balcony door we got didn't lock, and we couldn't move rooms. The amenities and price were reasonable, but they seemed less so compared to the in-room amenities and bathroom amenities. However, so far, I'm quite satisfied.
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Accommodation's Reply
12 Sep 2026
Dear Valued Guest, Thank you for your excellent rating and for sharing your feedback with us. We are pleased to know that you were satisfied with your overall stay and that you found our hotel staff friendly and welcoming. However, we sincerely apologize for the inconvenience caused by the balcony door in your room that could not be properly locked, as well as the inconvenience of not being able to move to another room at the time. We also appreciate your comments regarding the in-room facilities and bathroom amenities. Your feedback is valuable to us and has been shared with the relevant teams for further review and improvement. Thank you once again for your understanding and constructive feedback. We hope to have the opportunity to welcome you back and provide you with a more comfortable and satisfying experience. Warm regards, Sutiyono Duty Manager Mercure Convention Center Ancol
b***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9,7
/10
Reviewed 4 week(s) ago
The location is very strategic and the surrounding area is amazing. The rooms are clean and well-maintained. Breakfast variety and taste should be improved.
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1 people find it helpful
U***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8,9
/10
Reviewed 4 week(s) ago
The initial arrival was a bit disappointing, with the staff lacking in friendliness and the room size. But the swimming pool and complimentary pillows made up for it.
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1 people find it helpful
Accommodation's Reply
12 Sep 2026
Dear Valued Guest, Warm greetings from Mercure Convention Center Ancol. Thank you very much for sharing your feedback and for your excellent 89/100 rating. We are pleased to know that your overall experience became more enjoyable, particularly with our swimming pool and the complimentary pillow provided during your stay. At the same time, we sincerely apologize that your initial arrival experience did not meet your expectations, especially regarding the friendliness of our staff and the room size. We understand that a warm welcome and comfortable accommodation are important aspects of a pleasant stay. Your feedback has been shared with our Front Office and relevant teams for further attention and improvement. We truly appreciate your honest feedback and are glad that our facilities helped make your stay more enjoyable. We look forward to welcoming you back and providing you with a more satisfying experience from the moment you arrive. Warm regards, Sutiyono Duty Manager Mercure Convention Center Ancol
E***a
icon-Business
Business
icon-origin-TRAVELOKA
8,7
/10
Reviewed 4 week(s) ago
The food is a bit pricey for fried rice at 150/portion.
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Accommodation's Reply
14 Sep 2026
Dear Valued Guest, Thank you for choosing Mercure Convention Center Ancol and for taking the time to share your feedback. We sincerely appreciate your comment regarding the price of our food, particularly the nasi goreng. We understand that the value and pricing of our menu are important aspects of the overall guest experience, and we regret that the price did not meet your expectations. Your feedback is valuable to us and will be shared with our Food & Beverage team for further evaluation, particularly regarding the balance between menu pricing, portion, quality, and guest expectations. Thank you once again for your honest feedback. We hope to have the opportunity to welcome you back to Mercure Convention Center Ancol and provide you with a more satisfying dining experience in the future. Warm regards, Iin Widiasih Duty Manager Mercure Convention Center Ancol
Sansiane D.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9,1
/10
Reviewed 4 week(s) ago
Thank you for a wonderful honeymoon.....
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Accommodation's Reply
14 Sep 2026
Dear Valued Guest, Thank you for choosing Mercure Convention Center Ancol to celebrate your honeymoon and for sharing your lovely feedback with us. We are delighted to know that you had a wonderful and memorable honeymoon experience at our hotel. It was truly our pleasure to be part of such a special moment in your journey together. We wish you both a lifetime of happiness, love, and beautiful memories together. We look forward to welcoming you back to Mercure Convention Center Ancol for many more memorable occasions in the future. Warm regards, Iin Widiasih Duty Manager Mercure Convention Center Ancol
M***o
icon-origin-TRAVELOKA
10,0
/10
Reviewed 5 week(s) ago
It's great, the kids really love the pool.
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1 people find it helpful
Accommodation's Reply
02 Sep 2026
Dear Valued Guest, Warm greetings from Mercure Convention Center Ancol. Thank you very much for your perfect 10.0 rating and for sharing your wonderful feedback with us. We are delighted to know that you and your family had a great stay and, especially, that the children really enjoyed our swimming pool. It is always a pleasure to hear that our family-friendly facilities can create fun and memorable moments for our young guests. Your kind feedback is a great motivation for our team to continue providing enjoyable experiences for families. Thank you once again for choosing Mercure Convention Center Ancol. We look forward to welcoming you and your family back for another fun and memorable stay! 😊 Warm regards, Iin Widiasih Duty Manager Mercure Convention Center Ancol
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Yuda S.
icon-Business
Business
icon-origin-TRAVELOKA
10,0
/10
Reviewed 6 week(s) ago
The service is great, the rooms and security are helpful.
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1 people find it helpful
Accommodation's Reply
28 Aug 2026
Dear Mr. Yuda S., Thank you for choosing Mercure Convention Center Ancol and for sharing your wonderful feedback. We are delighted to know that you had a pleasant stay with us and were satisfied with the service provided by our team. We are especially pleased to hear that our room and Security team were helpful and supportive during your stay. Your perfect rating of 10.0 is a wonderful encouragement for our entire team to continue delivering excellent service and ensuring our guests feel comfortable and well assisted. Thank you once again for your kind review and appreciation. We look forward to welcoming you back to Mercure Convention Center Ancol for another enjoyable stay. Warm regards, Iin Widiasih Duty Manager Mercure Convention Center Ancol
Eni R.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9,1
/10
Reviewed 6 week(s) ago
The hotel is located in the Ancol tourist area, so there's an entrance fee for both guests and vehicles. However, it's perfect for a family vacation and is sure to be enjoyable, as the hotel's facilities are complete with games for both children and adults. There's also a swimming pool for both children and adults, complete with all the activities. To get to the beach, just walk back—it's simply amazing. I've been here three times and never get bored.
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Accommodation's Reply
25 Aug 2026
Dear Ms. Eni R., Thank you for choosing Mercure Convention Center Ancol once again and for taking the time to share your detailed feedback. We are truly delighted to know that this was your third stay with us and that you continue to enjoy the family-friendly atmosphere and extensive facilities at Mercure Convention Center Ancol. It is wonderful to hear that you and your family appreciate the variety of activities for both children and adults, our swimming pools, and the convenient access to the beach. Regarding the entrance fee, we understand your concern. Please allow us to clarify that the entrance fee to the Ancol area is managed directly by Ancol Management and is separate from the hotel room rate. We appreciate your understanding and will continue to provide clearer information to our guests regarding the access arrangements. Thank you once again for your continued trust and for sharing your experience. We are very happy to hear that after three visits, you still find Mercure Convention Center Ancol enjoyable and never boring. We look forward to welcoming you and your family back for your next memorable stay. Warm regards, Iin Widiasih Duty Manager Mercure Convention Center Ancol
Eni R.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9,1
/10
Reviewed 6 week(s) ago
The hotel is located in the Ancol tourist area, the facilities for playing are champion👍. The hotel is clean. Booked 3 rooms, room 723 the spray for washing in the toilet is not strong enough, the others are good, clean & comfortable. For those who want to vacation with a large family, you must try here, complete children's play facilities, fun activities in the swimming pool, there is access to the beach through the back of the swimming pool. Breakfast for children under 12 years old is still free, the food variety is quite complete & the taste is delicious. Thank you Mercure Ancol, thank you for making family vacations fun🥰
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Accommodation's Reply
25 Aug 2026
Dear Valued Guest, Thank you for choosing Mercure Convention Center Ancol and for taking the time to share such a detailed and wonderful review. We are delighted to know that you and your family enjoyed your stay with us, especially our clean and comfortable hotel, extensive children’s facilities, fun pool activities, and convenient access to the beach. We are also pleased to hear that you appreciated the variety and taste of our breakfast and the complimentary breakfast benefit for children under 12 years old. At the same time, we sincerely appreciate your constructive feedback regarding the bidet spray in Room 723, which you found to have insufficient water pressure. We apologize for the inconvenience and have noted your feedback for our Engineering team to inspect and address accordingly. Thank you once again for recommending Mercure Convention Center Ancol as a destination for family holidays. We are very happy to know that we could contribute to making your family vacation enjoyable and memorable. We look forward to welcoming you and your family back to Mercure Convention Center Ancol in the future. Warm regards, Iin Widiasih Duty Manager Mercure Convention Center Ancol
Eni R.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8,5
/10
Reviewed 6 week(s) ago
August 17th here was fun, there were competitions for hotel guests, it was so much fun to join in with the family. There are also lots of play areas in the hotel. To get to the beach, just walk back past the swimming pool, but it's only open on weekends. There was a foam party at 4:30 PM at the pool. The exercise for the little ones also made it lively. Breakfast is free for children under 12. Thank you Mercure Ancol, thank you Traveloka. Want to come here again with the extended family.
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Accommodation's Reply
25 Aug 2026
Dear Ms. Eni R., Thank you for choosing Mercure Convention Center Ancol and for taking the time to share your wonderful feedback. We are delighted to know that you and your family had such a fun and memorable experience celebrating Independence Day with us. It is wonderful to hear that you enjoyed the various activities, including the family competitions, foam party, and children’s exercise sessions, as well as the many play areas available throughout the hotel. We are also pleased that you appreciated the convenient access to the beach during the weekend and our complimentary breakfast benefit for children under 12 years old. Thank you once again for your kind feedback and for choosing Mercure Convention Center Ancol for your family holiday. We are happy to hear that you would like to return with your extended family, and we look forward to welcoming you all back for another enjoyable and memorable stay. Warm regards, Iin Widiasih Duty Manager Mercure Convention Center Ancol
Rena H.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10,0
/10
Reviewed 6 week(s) ago
I was very satisfied with my stay at the Mercure Ancol Hotel. The service was friendly, the facilities were plentiful, and the restaurant had a wide variety of food.
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Accommodation's Reply
25 Aug 2026
Dear Ms. Rena H., Thank you for choosing Mercure Convention Center Ancol and for sharing your wonderful feedback. We are truly delighted to know that you were very satisfied with your stay and enjoyed the warm and friendly service provided by our team. It is also wonderful to hear that you appreciated our wide range of facilities and play areas, as well as the variety of food available at our restaurant. Your perfect rating of 10.0 is a wonderful encouragement for our entire team to continue creating enjoyable and memorable experiences for our guests. Thank you once again for your kind review and support. We look forward to welcoming you back to Mercure Convention Center Ancol for another fantastic stay. Warm regards, Iin Widiasih Duty Manager Mercure Convention Center Ancol
I***A
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10,0
/10
Reviewed 6 week(s) ago
Very satisfied, next time I want to come here again.
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Accommodation's Reply
25 Aug 2026
Dear Valued Guest, Thank you for choosing Mercure Convention Center Ancol and for sharing your wonderful feedback. We are truly delighted to know that you were very satisfied with your stay and that you are already planning to visit us again. Your perfect rating of 10.0 is a wonderful encouragement for our entire team to continue delivering excellent service and memorable experiences. We look forward to welcoming you back to Mercure Convention Center Ancol for another enjoyable and satisfying stay. Warm regards, Iin Widiasih Duty Manager Mercure Convention Center Ancol
Tineke P. L.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10,0
/10
Reviewed 6 week(s) ago
The Annive tart cake is delicious... so far everything is good... Thanks Mercure ❤️
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Accommodation's Reply
25 Aug 2026
Dear Valued Guest, Thank you for choosing Mercure Convention Center Ancol and for sharing your lovely feedback. We are delighted to know that you enjoyed our anniversary cake and that everything went well during your stay. It is wonderful to hear that the cake added a special touch to your celebration. Thank you once again for your kind words and appreciation. We look forward to welcoming you back to Mercure Convention Center Ancol for another enjoyable and memorable experience. Warm regards, Iin Widiasih Duty Manager Mercure Convention Center Ancol
R***i
icon-origin-TRAVELOKA
9,4
/10
Reviewed 6 week(s) ago
It was great but sadly the refrigerator didn't work :(
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Accommodation's Reply
25 Aug 2026
Dear Valued Guest, Thank you for choosing Mercure Convention Center Ancol and for taking the time to share your feedback. We are delighted to know that you had a great experience during your stay and truly appreciate your excellent rating of 9.4. We are, however, sorry to hear that the refrigerator in your room was not functioning properly. We understand that this inconvenience may have affected your overall comfort. Please rest assured that your feedback has been noted and will be shared with our Engineering team for further inspection and necessary improvement to ensure all room facilities are functioning properly. Thank you once again for your kind feedback and positive rating. We look forward to welcoming you back to Mercure Convention Center Ancol and providing you with an even more comfortable and enjoyable stay. Warm regards, Iin Widiasih Duty Manager Mercure Convention Center Ancol
R***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9,1
/10
Reviewed 6 week(s) ago
It was good, but the refrigerator didn't work.
1 people find it helpful
Accommodation's Reply
25 Aug 2026
Dear Valued Guest, Thank you for choosing Mercure Convention Center Ancol and for taking the time to share your feedback. We are delighted to know that you had a good experience during your stay and appreciate your positive rating of 9.1. At the same time, we sincerely apologize for the inconvenience caused by the refrigerator not functioning properly in your room. We understand that having all room amenities working properly is important for a comfortable stay. Your feedback has been noted and will be shared with our Engineering team for further inspection and improvement to ensure that our facilities are maintained in good working condition. Thank you once again for your valuable feedback. We hope to have the opportunity to welcome you back to Mercure Convention Center Ancol and provide you with an even more comfortable and enjoyable stay. Warm regards, Iin Widiasih Duty Manager Mercure Convention Center Ancol
Number of reviews per page
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