Mercure Convention Center Ancol

Hotels
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8.3
/10
Very Good
9,651 reviews

What Guests Say About Their Stay

Staff Friendliness (364)
Family Friendly (360)
Room Space (350)
Bedroom (327)

D***n

10.0
/ 10
This was my first time staying at the Mercure Ancol. There were plenty of activities to do. The hotel was very comfortable, and we chose an ocean view. We really enjoyed our stay at the Mercure.
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I***a

10.0
/ 10
The staff was friendly, and thankfully, we were given a free room upgrade. The breakfast menu was delicious and varied. It's kid-friendly, and check-in and check-out were smooth and hassle-free. If I stay at Ancol again, I'll definitely stay at the Mercure.
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Anta E.

10.0
/ 10
Friendly staff, complete facilities for children, and very close to Ancol's attractions. It's well worth the price, and the view is also beautiful.
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L***a

9.4
/ 10
The hotel staff is friendly, especially the security and pool attendants. Keep up the good work. I'm from Papua and I'm delighted with the service at the Mercure Ancol Hotel.
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Jeniffer P. B.

10.0
/ 10
My stay here yesterday was absolutely fantastic. The hotel is beautiful, the staff is friendly. They even granted early check-in. It was great. I'll definitely be back.
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In the Area
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Jl. Pantai Indah, Ancol Jakarta Baycity, North Jakarta, Ancol, Jakarta Utara, Jakarta, Indonesia, 14430

Main Facilities

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Swimming Pool
Parking
WiFi
Staying at Mercure Convention Center Ancol is a good choice when you are visiting Ancol. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Mercure Convention Center Ancol

Jl. Pantai Indah, Ancol Jakarta Baycity, North Jakarta, Ancol, Jakarta Utara, Jakarta, Indonesia, 14430
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Mercure Convention Center Ancol Rates per Night

Mercure Convention Center Ancol room rates start from - before tax per night, which becomes - after including taxes. But hotel prices can vary depending on the room type, time of year, and day of the week. Expect to pay more during peak seasons or weekends.

Looking for the best Mercure Convention Center Ancol hotel rates? You've come to the right place! We'll break down the rates per day, so you can find the perfect deal. Keep an eye out for special hotel promotion offers to make your stay even more affordable. Don't forget to use the new user promo code BOOKTRAVELOKA to get up to 8% OFF your booking!

Mercure Convention Center Ancol Location & Address

Mercure Convention Center Ancol is located at Jl. Pantai Indah, Ancol Jakarta Baycity, North Jakarta, Ancol, Jakarta Utara, Jakarta, Indonesia, 14430. It's situated in the Jakarta Utara area of Indonesia, known for its vibrant attractions and coastal views. The hotel is approximately 17 km from the city center.

How to go to Mercure Convention Center Ancol from Airport

Need to figure out the best way to get to Mercure Convention Center Ancol from Soekarno-Hatta International Airport? Don't worry, we've got you covered! Here are a few options for your hotel transfer from the airport to hotel, depending on your budget and time constraints:

  • Taxi (Most Direct):

    A taxi is the most straightforward option. You can easily find a taxi at the airport. The journey will take around 30-45 minutes, depending on traffic.
  • Ride Hailing (Convenient):

    Ride hailing services are readily available in Jakarta. Simply book a ride through the app, and a driver will pick you up from the airport. This is a comfortable and relatively quick option.
  • Airport Bus (Budget-Friendly):

    The DAMRI airport bus offers a more affordable way to reach Ancol. Look for the bus heading towards Ancol and alight at the nearest stop. From there, you can take a short taxi or ride hailing to the hotel.
  • Train (Potentially Fastest During Peak Hours):

    The airport train connects Soekarno-Hatta International Airport to several stations in Jakarta. You can take the train to a station like Jakarta Kota and then continue your journey to Mercure Convention Center Ancol by taxi or ride hailing. This can be the fastest option during peak traffic hours.

Tips:

For the most convenient route, especially if you have luggage, consider a taxi or ride hailing. If you're on a budget, the airport bus is a good choice. During rush hour, the train to Jakarta Kota followed by a taxi might be the quickest option.

Mercure Convention Center Ancol Reviews & Summary

Looking for all about hotel Mercure Convention Center Ancol before you book? You're in the right place. Reading hotel reviews is a great way to get a feel for what to expect during your stay.

Guests consistently praise the hotel for its excellent location, especially its proximity to Ancol Dreamland. Many appreciate the spacious and well-maintained rooms, as well as the friendly and helpful staff. The hotel's convention facilities are also a major draw for business travellers. A standout feature is the large swimming pool and the variety of dining options available. One recent review mentioned, "The location was perfect for our family vacation, and the kids loved the pool! The staff were incredibly attentive, and the breakfast buffet was delicious."

Mercure Convention Center Ancol Room Types Available

Choosing the right hotel room type can make all the difference in your stay. Mercure Convention Center Ancol offers a variety of categories of hotel rooms to suit different needs and preferences. Here's a breakdown of the different hotel bedroom types available:

  • Superior Room:

    These rooms offer comfortable accommodation with city views. Available in both smoking and non-smoking options.
  • Deluxe Room:

    Slightly larger than the Superior Rooms, these rooms often include additional amenities and may offer views of the sea. Bathtubs are available in some Deluxe Rooms.
  • Executive Suite:

    These suites provide a separate living area and bedroom, offering more space and privacy. Some suites include bidets in the bathrooms.
  • Family Suite:

    Designed for families, these suites offer ample space and may include multiple beds or a separate kids' area.
  • Accessible Room:

    These rooms are designed to accommodate guests with disabilities and include features such as wider doorways and grab bars in the bathrooms.

Please note that Mercure Convention Center Ancol is not a pet-friendly hotel. Additional charges may apply for extra beds or other specific requests.

Hotel Facilities in Mercure Convention Center Ancol

Mercure Convention Center Ancol boasts a wide range of hotel amenities to ensure a comfortable and enjoyable stay for all guests. From relaxation to recreation, the hotel facilities cater to both adults and children. Here's a list of what you can expect:

  • Swimming Pool:

    A large outdoor swimming pool, perfect for a refreshing dip. Open daily from 7:00 AM to 7:00 PM.
  • Fitness Center:

    A well-equipped gym with cardio and weight training equipment. Open 24 hours.
  • Spa:

    Indulge in a relaxing massage or treatment at the hotel spa. Operating hours: 10:00 AM to 10:00 PM. Prices vary depending on the treatment.
  • Kids' Club:

    A dedicated play area for children with supervised activities. Open from 9:00 AM to 6:00 PM.
  • Business Center:

    Offering a range of services including printing, photocopying, and meeting room rentals.
  • Free Wi-Fi:

    Available throughout the hotel.
  • On-site Parking:

    Complimentary parking for hotel guests.

Hotel Buffet or Restaurant/Cafe in Mercure Convention Center Ancol

When it comes to dining, Mercure Convention Center Ancol offers a variety of options to satisfy your cravings. Whether you're looking for a hearty hotel buffet, a casual hotel cafe, or a more formal hotel restaurant experience, you'll find something to suit your taste.

  • Sunda Kelapa Restaurant:

    This restaurant serves a mix of Indonesian and international cuisine. The hotel buffet breakfast is served here daily, priced at approximately SGD 25 per person. Open for breakfast, lunch, and dinner.
  • Columbus Cafe:

    A relaxed cafe offering coffee, pastries, and light snacks. Open from 7:00 AM to 10:00 PM.
  • Ocean Bar:

    Enjoy cocktails and light bites with a view of the sea. Open from 5:00 PM to 1:00 AM.

Sunda Kelapa Restaurant is known for its Nasi Goreng and Gado-Gado. Don't miss the chance to try these signature dishes!

Mercure Convention Center Ancol Airport pickups and How to Book

Looking for hotels with airport shuttle services? Mercure Convention Center Ancol offers a convenient hotel to airport transfer service to make your arrival and departure as smooth as possible.

To book an airport pick-up, simply contact the hotel directly at least 24 hours in advance of your arrival. You can provide your flight details and estimated time of arrival, and the hotel will arrange for a driver to meet you at the airport. The cost of the airport transfer varies depending on the type of vehicle and distance, so it's best to confirm the price when you book. You can book this service through Traveloka when you make your room booking.

Nearby MRT Station & Bus Stops

Getting around Jakarta is easy with the city's extensive public transportation network. If you're looking for the nearest MRT station or nearby bus station to Mercure Convention Center Ancol, here's what you need to know:

  • Nearest MRT Station:

    The nearest MRT station is Kampung Bandan Station, approximately 6 km from the hotel. From there, you can take a taxi or ride hailing to the hotel.
  • Nearest Bus Stops:

    Several bus stops are located along Jalan RE Martadinata, within walking distance of the hotel. These bus stops are served by TransJakarta buses.

To use the TransJakarta buses, you'll need a public transport card, such as a JakCard or e-money card. These cards can be purchased and topped up at most TransJakarta bus stops and convenience stores.

Nearby Attractions for Family / Kid Friendly

Planning a family trip and looking for nearby activities? Jakarta Utara offers a variety of nearby places to go that are perfect for kids and adults alike. Here are a few nearby sightseeing places to consider:

  • Dunia Fantasi (Dufan):

    A popular amusement park with thrilling rides and attractions. Located within Ancol Dreamland, just a short distance from the hotel. Entry price: Approximately SGD 25 per person.
  • Sea World Ancol:

    Discover marine life at this aquarium, featuring a variety of sea creatures and interactive exhibits. Located within Ancol Dreamland. Entry price: Approximately SGD 20 per person.
  • Atlantis Water Adventure:

    A water park with slides, pools, and other water-based activities. Located within Ancol Dreamland. Entry price: Approximately SGD 18 per person.
  • Jakarta Bird Land:

    Get up close with a variety of bird species from around the world. Located approximately 10 km from the hotel. Entry price: Approximately SGD 15 per person.
  • Museum Fatahillah (Jakarta History Museum):

    Learn about the history of Jakarta at this museum housed in a former colonial building. Located approximately 15 km from the hotel. Entry price: Approximately SGD 3 per person.

Looking for more things to do nearby? See Traveloka’s best deals on Things To Do in Indonesia!

Where to eat near Mercure Convention Center Ancol (Jakarta Utara)

Craving some delicious food? Jakarta Utara has plenty of nearby dining options to satisfy your appetite. From trendy cafes and restaurants to authentic local food, you'll find something to please your palate.

Cafes/Restaurants:

  • Starbucks:

    A well-known coffee chain offering a variety of coffee drinks, pastries, and snacks. Located in several malls near Ancol.
  • Pizza Hut:

    A popular pizza restaurant serving a range of pizzas, pasta dishes, and appetizers. Located in various locations throughout Jakarta Utara.
  • Hoka Hoka Bento:

    A Japanese fast-food chain offering bento boxes, sushi, and other Japanese dishes. Located in several malls near Ancol.

Local Street Food:

  • Nasi Goreng:

    Fried rice with various toppings such as chicken, shrimp, and vegetables.
  • Satay:

    Grilled skewers of marinated meat served with peanut sauce.
  • Soto Ayam:

    Chicken soup with noodles, vegetables, and spices.
  • Gado-Gado:

    A salad of boiled vegetables, tofu, and tempeh served with peanut sauce.
  • Ketoprak:

    A vegetarian dish made with tofu, rice noodles, and peanut sauce.

Shopping places near Mercure Convention Center Ancol (Jakarta Utara)

Looking for some retail therapy? Jakarta Utara offers a variety of nearby shopping destinations, from modern malls to traditional markets. Whether you're looking for designer brands or local souvenirs, you'll find it here.

  • Mall of Indonesia (MOI):

    A large shopping mall with a wide range of stores, restaurants, and entertainment options. Located approximately 8 km from the hotel.
  • Emporium Pluit Mall:

    A modern shopping mall with a variety of international and local brands. Located approximately 10 km from the hotel.
  • Pasar Pagi Mangga Dua:

    A wholesale market selling a variety of goods, including clothing, electronics, and household items. Located approximately 12 km from the hotel.

Other Places to Stay Near Mercure Convention Center Ancol

If Mercure Convention Center Ancol isn't quite what you're looking for, don't worry! There are plenty of other affordable hotels nearby to choose from. Here are a few options to consider:

Luxury/5–6 Star Hotels Nearby:

  • The Ritz-Carlton Jakarta, Mega Kuningan:

    Offering luxurious accommodations and world-class service.
  • Hotel Indonesia Kempinski Jakarta:

    A historic hotel with a prime location in the city center.
  • Grand Hyatt Jakarta:

    Featuring elegant rooms and a wide range of amenities.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 5 Star Hotel in Indonesia!

Four-Star Hotels Nearby:

  • Holiday Inn Express Jakarta Pluit Citygate:

    A comfortable and convenient option for budget-conscious travellers.
  • Swiss-Belhotel Mangga Besar:

    Offering modern accommodations and a range of facilities.
  • Best Western Plus Kemayoran Hotel:

    Featuring comfortable rooms and a convenient location near the Jakarta International Expo.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 4 Star Hotel in Indonesia!

Three-Star Hotels Nearby:

  • Amaris Hotel Mangga Dua Square:

    A budget-friendly option with clean and comfortable rooms.
  • Ibis Styles Jakarta Mangga Dua Square:

    Offering stylish accommodations at an affordable price.
  • Pop! Hotel Kelapa Gading:

    A trendy hotel with a focus on design and affordability.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 3 Star Hotel in Indonesia!

Conclusion

Whether you're visiting Jakarta for business or pleasure, Mercure Convention Center Ancol offers a comfortable and convenient base for your stay. With its excellent location, a wide range of facilities, and friendly service, it's a great choice for travellers of all types. Hotel availability can vary, especially during peak season, so it's always a good idea to book in advance to secure your preferred room type.

Ready to start planning your trip? Make your hotel reservations through Traveloka for the best deals and a hassle-free booking experience. With Traveloka, you can easily compare prices, read reviews, and find the perfect hotel for your needs. Don't wait, book your stay today and experience all that Jakarta has to offer!

Explore more options and book cheap hotels in Indonesia or find cheap hotels nearby for your next adventure!

All facilities in Mercure Convention Center Ancol

Others Mercure Convention Center Ancol
Others

Hotel Services

  • Concierge
  • Express check-in
  • Express check-out

Things to Do

  • Outdoor pool
  • Children play area

Public Facilities

  • Parking
  • WiFi in public area

Kids and Pets

  • Babysitting

General

  • Swimming pool

In-room Facilities

  • TV

Nearby Facilities

  • ATM/Banking

Accommodation Policy & General Information in Mercure Convention Center Ancol

Important Note

Entrance access fees to Ancol area is at the charge of the guests.

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
Swimming Pool, Parking, WiFi
Check-In / Check-Out Time
From 15:00 - to 12:00
Number of floors in Mercure Convention Center Ancol
10
Another facilities in Mercure Convention Center Ancol
Concierge, Express check-in, Express check-out, Outdoor pool, Children play area

Frequently asked question in Mercure Convention Center Ancol

What are available facilities at Mercure Convention Center Ancol?
There are top facilites at Mercure Convention Center Ancol such as Swimming Pool, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Mercure Convention Center Ancol?
The standard check-in time at Mercure Convention Center Ancol is starting from From 15:00 while the latest check-out time is at Before 12:00
What is the star rating of Mercure Convention Center Ancol
Mercure Convention Center Ancol has a 4.0-star rating.
How many floors does Mercure Convention Center Ancol have?
Mercure Convention Center Ancol has 10.
Are there any parking spots at Mercure Convention Center Ancol ?
Yes: Yes, there are parking spots at Mercure Convention Center Ancol
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More Reviews from Other Guests in Mercure Convention Center Ancol

8.4
Very Good
From 9,454 reviews
Provided by travelers on
Cleanliness

8.5

Room Comfort

8.5

Meal

8.2

Location

8.7

Service and Facilites

8.5

People often mention about Mercure Convention Center Ancol
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Family Friendly (268)
Staff Friendliness (264)
Room Space (236)
Bedroom (233)
Surroundings (217)
Ambiance (214)
Bathroom (205)
Activity Option (204)
Hotel Area (204)
Variety (202)
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Traveler Reviews Mercure Convention Center Ancol

Number of reviews per page
20
40
Customer reviews
D***n
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 day(s) ago
This was my first time staying at the Mercure Ancol. There were plenty of activities to do. The hotel was very comfortable, and we chose an ocean view. We really enjoyed our stay at the Mercure.
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w***n
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 day(s) ago
Great, highly recommended for families.
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Accommodation's Reply
26 Jul 2026
Dear Valued Guest, Thank you for choosing Mercure Convention Center Ancol and for taking the time to share your wonderful review. We are delighted to know that you had an enjoyable stay and that you would recommend our hotel for a family getaway. Your perfect rating and kind words are truly appreciated and serve as great motivation for our team to continue providing memorable experiences and warm hospitality to every guest. We sincerely look forward to welcoming you and your family back to Mercure Convention Center Ancol for another wonderful stay. Warm regards, Sutiyono Duty Manager Mercure Convention Center Ancol
Muktavi
icon-origin-TRAVELOKA
9.7
/10
Reviewed 5 day(s) ago
Great and fun, but the pool is not very clean.
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Accommodation's Reply
26 Jul 2026
Dear Valued Guest, Thank you for choosing Mercure Convention Center Ancol and for taking the time to share your feedback. We are delighted to know that you had a pleasant and enjoyable stay with us. Your excellent rating is truly appreciated and motivates our team to continue delivering memorable experiences for all our guests. At the same time, we sincerely apologize that the cleanliness of our swimming pool did not meet your expectations. Please rest assured that your feedback has been shared with our Recreation and Engineering teams for immediate follow-up to ensure the pool cleanliness is maintained at the highest standard. Thank you once again for your valuable feedback. We truly appreciate your comments as they help us continuously improve our facilities and services. We look forward to welcoming you back to Mercure Convention Center Ancol for an even better stay in the future. Warm regards, Sutiyono Duty Manager Mercure Convention Center Ancol
Pipih A.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 5 day(s) ago
Will definitely go there again, this is my 2nd experience staying here.
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Accommodation's Reply
26 Jul 2026
Dear Valued Guest, Thank you for choosing Mercure Convention Center Ancol once again and for taking the time to share your wonderful review. We are truly delighted to know that you enjoyed your second stay with us and that your experience was memorable enough for you to plan another visit. Your excellent rating and continued trust in our hotel are greatly appreciated and serve as wonderful motivation for our team to consistently provide the best hospitality. We sincerely look forward to welcoming you back for your third stay and creating another enjoyable and memorable experience at Mercure Convention Center Ancol. Warm regards, Sutiyono Duty Manager Mercure Convention Center Ancol
Pipih A.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 5 day(s) ago
Yesterday there was only a little shampoo in the room, I asked for more because I wanted to take a shower after swimming but they didn't give me any.
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Accommodation's Reply
26 Jul 2026
Dear Valued Guest, Thank you for choosing Mercure Convention Center Ancol once again and for taking the time to share your wonderful review. We are truly delighted to know that you enjoyed your second stay with us and that your experience was memorable enough for you to plan another visit. Your excellent rating and continued trust in our hotel are greatly appreciated and serve as wonderful motivation for our team to consistently provide the best hospitality. We sincerely look forward to welcoming you back for your third stay and creating another enjoyable and memorable experience at Mercure Convention Center Ancol. Warm regards, Sutiyono Duty Manager Mercure Convention Center Ancol
T***y
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.1
/10
Reviewed 6 day(s) ago
Overall, it's a great place for a staycation. However, there was a cockroach in the room. My biggest suggestion is to be more thorough with the cleanliness to prevent a repeat incident in the future.
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Accommodation's Reply
26 Jul 2026
Dear Valued Guest, Thank you for choosing Mercure Convention Center Ancol and for taking the time to share your feedback regarding your recent stay. We are pleased to know that you enjoyed your overall staycation experience with us. At the same time, we sincerely apologize for the inconvenience caused by the presence of an insect in your room. Please accept our deepest apologies, as this is certainly not the standard of cleanliness we strive to maintain. Your feedback has been shared with our Housekeeping and Pest Control teams so that immediate corrective actions and more detailed inspections can be carried out to prevent this from happening again in the future. We truly appreciate your valuable comments, as they help us continuously improve the quality of our facilities and services. We hope to have the opportunity to welcome you back and provide you with an even more comfortable and enjoyable stay. Warm regards, Sutiyono Duty Manager
Wahyudi
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 7 day(s) ago
A pleasant experience staying at Mercure Ancol, sports activities with family in the Ancol area.
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Accommodation's Reply
26 Jul 2026
Dear Valued Guest, Thank you for choosing Mercure Convention Center Ancol and for taking the time to share your wonderful review. We are delighted to know that you had a pleasant stay with us and enjoyed spending quality time with your family, including the opportunity to enjoy sports and outdoor activities in the Ancol area. It is always our goal to provide a comfortable stay while creating memorable experiences for our guests. Your excellent rating and kind feedback are truly appreciated and serve as great motivation for our team to continue delivering the best hospitality and service. We sincerely look forward to welcoming you and your family back to Mercure Convention Center Ancol for another enjoyable and memorable stay. Warm regards, Sutiyono Duty Manager Mercure Convention Center Ancol
Verified Traveler
icon-origin-TRAVELOKA
6.1
/10
Reviewed 1 week(s) ago
Disappointed because the back beach is no longer there and the breakfast menu is not tasty and not very varied.
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Accommodation's Reply
26 Jul 2026
Dear Valued Guest, Thank you for taking the time to share your feedback regarding your recent stay at Mercure Convention Center Ancol. We sincerely apologize that your experience did not meet your expectations. We are sorry to learn of your disappointment regarding the beach area behind the hotel and the breakfast selection. Please allow us to clarify that the beachfront area is managed by the Ancol management, and any changes to the shoreline are beyond the hotel's control. Nevertheless, we understand how this may have affected your overall experience. We also regret that our breakfast menu did not meet your expectations. Your comments regarding the taste and variety of the menu have been shared with our Culinary team for evaluation and improvement, as we are committed to continuously enhancing the dining experience for our guests. Your feedback is invaluable to us as it helps us identify areas where we can improve. We truly hope to have the opportunity to welcome you back in the future and provide you with a much better experience. Warm regards, Sutiyono Duty Manager Mercure Convention Center Ancol
Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
Friendly and helpful staff, from the front office to housekeeping, everyone is helpful. Thank you.
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Accommodation's Reply
26 Jul 2026
Dear Valued Guest, Thank you for choosing Mercure Convention Center Ancol and for taking the time to share your wonderful review. We are truly delighted to know that you had an enjoyable stay with us. It is especially rewarding to hear that our team, from Front Office to Housekeeping, provided friendly and helpful service throughout your visit. Your kind words are a great source of motivation for all of us to continue delivering exceptional hospitality. Thank you once again for your perfect rating and your appreciation. We look forward to welcoming you back to Mercure Convention Center Ancol for another memorable stay. Warm regards, Sutiyono Duty Manager Mercure Convention Center Ancol
a***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
Best experience! Will stay here again 🫶🏻
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Accommodation's Reply
26 Jul 2026
Dear Valued Guest, Thank you for choosing Mercure Convention Center Ancol and for taking the time to share your wonderful review. We are truly delighted to know that you had the best experience during your stay with us. Your perfect rating and kind words mean a great deal to our team and motivate us to continue providing exceptional hospitality and memorable experiences for every guest. It is especially rewarding to hear that you plan to stay with us again. We look forward to welcoming you back to Mercure Convention Center Ancol and making your next visit just as enjoyable, if not even better. Warm regards, Sutiyono Duty Manager Mercure Convention Center Ancol
S***u
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
Everything was great and enjoyable. The only downside was that the bathroom was so slippery that my husband fell while showering. Luckily, he was fine, just scratched. That was a relief. Room service was also excellent, quickly providing a first aid kit and a non-slip mat, and they came right away to give them to me free of charge. Thank you to the lady.
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1 people find it helpful
Romario M.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 1 week(s) ago
It's a good idea to get an entry and exit ticket to Ancol during your stay, as it's difficult to stay here and want to go out for a while to fill up on gas or do something else.
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wawan
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 1 week(s) ago
The reception staff was very friendly, and the facilities were complete for both children and adults. It's just a shame the Wi-Fi in the room wasn't very good, so I didn't use it at all during my stay. And if possible, upgrade the TV to a newer model like an Android TV so you can watch more variety, like YouTube, etc.
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1 people find it helpful
Verified Traveler
icon-origin-TRAVELOKA
9.1
/10
Reviewed 2 week(s) ago
The hotel is clean and strategically located, there are many food menus.
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Accommodation's Reply
18 Jul 2026
Dear Valued Guest, Thank you for choosing Mercure Convention Center Ancol and for taking the time to share your positive review. We are delighted to know that you enjoyed your stay with us and appreciated our clean hotel, strategic location, and the wide variety of food offered. It is always our goal to provide a comfortable and enjoyable experience for every guest. Thank you once again for your kind feedback and for your excellent rating. We truly appreciate your support and look forward to welcoming you back to Mercure Convention Center Ancol for another memorable stay. Warm regards, Sutiyono Duty Manager Mercure Convention Center Ancol
Indah S.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
The best in every way. Delicious food, friendly, kind, and caring service everywhere. Simply the best. A favorite vacation spot.
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Accommodation's Reply
18 Jul 2026
Dear Valued Guest, Thank you very much for your exceptional review and for giving us a perfect score. We are truly delighted to know that you consider Mercure Convention Center Ancol your favorite holiday destination. It is wonderful to hear that you enjoyed our delicious food and experienced friendly, caring, and attentive service from our team throughout the hotel. Your generous compliments mean a great deal to all of us and inspire us to continue providing the highest level of hospitality to every guest. We sincerely appreciate your support and look forward to welcoming you back for another memorable stay with us in the near future. Warm regards, Sutiyono Duty Manager Mercure Convention Center Ancol
I***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
The staff was friendly, and thankfully, we were given a free room upgrade. The breakfast menu was delicious and varied. It's kid-friendly, and check-in and check-out were smooth and hassle-free. If I stay at Ancol again, I'll definitely stay at the Mercure.
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Accommodation's Reply
16 Jul 2026
Dear Valued Guest, Thank you for choosing Mercure Convention Center Ancol and for taking the time to share your wonderful feedback. We are delighted to know that you had an enjoyable stay and appreciated the friendliness of our team, the complimentary room upgrade, our varied and delicious breakfast, as well as our family-friendly facilities. It is also wonderful to hear that your check-in and check-out processes were smooth and hassle-free. Your kind words and your intention to stay with us again whenever you visit Ancol truly mean a lot to us. They are a great source of motivation for our team to continue delivering exceptional service and memorable experiences. We look forward to welcoming you back to Mercure Convention Center Ancol for another wonderful stay in the near future. Warm regards, Sutiyono Duty Manager Mercure Convention Center Ancol
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Ida N.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
The staff was friendly. I met the kind and patient staff member, Mas Retno. Thanks, and hopefully I'll get a discount next time, hehe.
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Accommodation's Reply
18 Jul 2026
Dear Valued Guest, Thank you for taking the time to share your wonderful review and for giving us a perfect score. We are delighted to hear that you had a pleasant stay and that our team's hospitality made a positive impression on you. Your special appreciation for Mas Retno will certainly be shared with him—it will mean a lot to know that his kindness and patience contributed to your experience. As for the discount, we truly hope to welcome you back again soon! We encourage you to keep an eye on our special promotions and exclusive offers for your next stay. Thank you once again for choosing Mercure Convention Center Ancol. We look forward to welcoming you back for another memorable experience. Warm regards, Sutiyono Duty Manager Mercure Convention Center Ancol
Anta E.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
Friendly staff, complete facilities for children, and very close to Ancol's attractions. It's well worth the price, and the view is also beautiful.
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Accommodation's Reply
18 Jul 2026
Dear Valued Guest, Thank you for taking the time to share your wonderful review and for awarding us a perfect score. We are delighted to know that you enjoyed our friendly staff, the complete children's facilities, our convenient location close to Ancol attractions, and the beautiful view. It is especially rewarding to hear that you found your stay to be great value for money. Your kind words are truly appreciated and serve as great motivation for our entire team to continue delivering memorable experiences for our guests. We look forward to welcoming you and your family back to Mercure Convention Center Ancol for another enjoyable stay in the near future. Warm regards, Sutiyono Duty Manager Mercure Convention Center Ancol
Verified Traveler
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 2 week(s) ago
For holidays with children it is recommended.
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Accommodation's Reply
13 Jul 2026
Dear Valued Guest, Warm greetings from Mercure Convention Center Ancol. Thank you very much for your excellent rating and for recommending Mercure Convention Center Ancol as a holiday destination for families. We are delighted to know that you enjoyed your stay with your children. Providing a comfortable, fun, and memorable experience for families is our commitment, and we are happy that our facilities and services could support your family holiday moments. Thank you once again for choosing Mercure Convention Center Ancol. We sincerely look forward to welcoming you and your family back for another enjoyable stay in the future. Warm regards, Sutiyono Duty Manager Mercure Convention Center Ancol
n***y
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
All the food is delicious, clean, child friendly.
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Accommodation's Reply
16 Jul 2026
Dear Valued Guest, Thank you for choosing Mercure Convention Center Ancol and for taking the time to share your wonderful review. We are delighted to know that you enjoyed our delicious food, clean facilities, and family-friendly atmosphere. Creating a comfortable and enjoyable experience for families is one of our top priorities, and we are pleased that we were able to meet your expectations. Your perfect rating and kind words are truly appreciated and serve as great motivation for our team to continue delivering excellent hospitality and memorable stays. We look forward to welcoming you and your family back to Mercure Convention Center Ancol for another enjoyable stay. Warm regards, Sutiyono Duty Manager Mercure Convention Center Ancol
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8.4
Very Good
From 9,454 reviews
Provided by travelers on
Cleanliness

8.5

Room Comfort

8.5

Meal

8.2

Location

8.7

Service and Facilites

8.5

People often mention about Mercure Convention Center Ancol
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Family Friendly (268)
Staff Friendliness (264)
Room Space (236)
Bedroom (233)
Surroundings (217)
Ambiance (214)
Bathroom (205)
Activity Option (204)
Hotel Area (204)
Variety (202)
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Traveler Reviews Mercure Convention Center Ancol

Number of reviews per page
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40
Customer reviews
D***n
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 day(s) ago
This was my first time staying at the Mercure Ancol. There were plenty of activities to do. The hotel was very comfortable, and we chose an ocean view. We really enjoyed our stay at the Mercure.
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w***n
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 day(s) ago
Great, highly recommended for families.
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Accommodation's Reply
26 Jul 2026
Dear Valued Guest, Thank you for choosing Mercure Convention Center Ancol and for taking the time to share your wonderful review. We are delighted to know that you had an enjoyable stay and that you would recommend our hotel for a family getaway. Your perfect rating and kind words are truly appreciated and serve as great motivation for our team to continue providing memorable experiences and warm hospitality to every guest. We sincerely look forward to welcoming you and your family back to Mercure Convention Center Ancol for another wonderful stay. Warm regards, Sutiyono Duty Manager Mercure Convention Center Ancol
Muktavi
icon-origin-TRAVELOKA
9.7
/10
Reviewed 5 day(s) ago
Great and fun, but the pool is not very clean.
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Accommodation's Reply
26 Jul 2026
Dear Valued Guest, Thank you for choosing Mercure Convention Center Ancol and for taking the time to share your feedback. We are delighted to know that you had a pleasant and enjoyable stay with us. Your excellent rating is truly appreciated and motivates our team to continue delivering memorable experiences for all our guests. At the same time, we sincerely apologize that the cleanliness of our swimming pool did not meet your expectations. Please rest assured that your feedback has been shared with our Recreation and Engineering teams for immediate follow-up to ensure the pool cleanliness is maintained at the highest standard. Thank you once again for your valuable feedback. We truly appreciate your comments as they help us continuously improve our facilities and services. We look forward to welcoming you back to Mercure Convention Center Ancol for an even better stay in the future. Warm regards, Sutiyono Duty Manager Mercure Convention Center Ancol
Pipih A.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 5 day(s) ago
Will definitely go there again, this is my 2nd experience staying here.
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Accommodation's Reply
26 Jul 2026
Dear Valued Guest, Thank you for choosing Mercure Convention Center Ancol once again and for taking the time to share your wonderful review. We are truly delighted to know that you enjoyed your second stay with us and that your experience was memorable enough for you to plan another visit. Your excellent rating and continued trust in our hotel are greatly appreciated and serve as wonderful motivation for our team to consistently provide the best hospitality. We sincerely look forward to welcoming you back for your third stay and creating another enjoyable and memorable experience at Mercure Convention Center Ancol. Warm regards, Sutiyono Duty Manager Mercure Convention Center Ancol
Pipih A.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 5 day(s) ago
Yesterday there was only a little shampoo in the room, I asked for more because I wanted to take a shower after swimming but they didn't give me any.
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Accommodation's Reply
26 Jul 2026
Dear Valued Guest, Thank you for choosing Mercure Convention Center Ancol once again and for taking the time to share your wonderful review. We are truly delighted to know that you enjoyed your second stay with us and that your experience was memorable enough for you to plan another visit. Your excellent rating and continued trust in our hotel are greatly appreciated and serve as wonderful motivation for our team to consistently provide the best hospitality. We sincerely look forward to welcoming you back for your third stay and creating another enjoyable and memorable experience at Mercure Convention Center Ancol. Warm regards, Sutiyono Duty Manager Mercure Convention Center Ancol
T***y
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.1
/10
Reviewed 6 day(s) ago
Overall, it's a great place for a staycation. However, there was a cockroach in the room. My biggest suggestion is to be more thorough with the cleanliness to prevent a repeat incident in the future.
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Accommodation's Reply
26 Jul 2026
Dear Valued Guest, Thank you for choosing Mercure Convention Center Ancol and for taking the time to share your feedback regarding your recent stay. We are pleased to know that you enjoyed your overall staycation experience with us. At the same time, we sincerely apologize for the inconvenience caused by the presence of an insect in your room. Please accept our deepest apologies, as this is certainly not the standard of cleanliness we strive to maintain. Your feedback has been shared with our Housekeeping and Pest Control teams so that immediate corrective actions and more detailed inspections can be carried out to prevent this from happening again in the future. We truly appreciate your valuable comments, as they help us continuously improve the quality of our facilities and services. We hope to have the opportunity to welcome you back and provide you with an even more comfortable and enjoyable stay. Warm regards, Sutiyono Duty Manager
Wahyudi
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 7 day(s) ago
A pleasant experience staying at Mercure Ancol, sports activities with family in the Ancol area.
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Accommodation's Reply
26 Jul 2026
Dear Valued Guest, Thank you for choosing Mercure Convention Center Ancol and for taking the time to share your wonderful review. We are delighted to know that you had a pleasant stay with us and enjoyed spending quality time with your family, including the opportunity to enjoy sports and outdoor activities in the Ancol area. It is always our goal to provide a comfortable stay while creating memorable experiences for our guests. Your excellent rating and kind feedback are truly appreciated and serve as great motivation for our team to continue delivering the best hospitality and service. We sincerely look forward to welcoming you and your family back to Mercure Convention Center Ancol for another enjoyable and memorable stay. Warm regards, Sutiyono Duty Manager Mercure Convention Center Ancol
Verified Traveler
icon-origin-TRAVELOKA
6.1
/10
Reviewed 1 week(s) ago
Disappointed because the back beach is no longer there and the breakfast menu is not tasty and not very varied.
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Accommodation's Reply
26 Jul 2026
Dear Valued Guest, Thank you for taking the time to share your feedback regarding your recent stay at Mercure Convention Center Ancol. We sincerely apologize that your experience did not meet your expectations. We are sorry to learn of your disappointment regarding the beach area behind the hotel and the breakfast selection. Please allow us to clarify that the beachfront area is managed by the Ancol management, and any changes to the shoreline are beyond the hotel's control. Nevertheless, we understand how this may have affected your overall experience. We also regret that our breakfast menu did not meet your expectations. Your comments regarding the taste and variety of the menu have been shared with our Culinary team for evaluation and improvement, as we are committed to continuously enhancing the dining experience for our guests. Your feedback is invaluable to us as it helps us identify areas where we can improve. We truly hope to have the opportunity to welcome you back in the future and provide you with a much better experience. Warm regards, Sutiyono Duty Manager Mercure Convention Center Ancol
Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
Friendly and helpful staff, from the front office to housekeeping, everyone is helpful. Thank you.
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Accommodation's Reply
26 Jul 2026
Dear Valued Guest, Thank you for choosing Mercure Convention Center Ancol and for taking the time to share your wonderful review. We are truly delighted to know that you had an enjoyable stay with us. It is especially rewarding to hear that our team, from Front Office to Housekeeping, provided friendly and helpful service throughout your visit. Your kind words are a great source of motivation for all of us to continue delivering exceptional hospitality. Thank you once again for your perfect rating and your appreciation. We look forward to welcoming you back to Mercure Convention Center Ancol for another memorable stay. Warm regards, Sutiyono Duty Manager Mercure Convention Center Ancol
a***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
Best experience! Will stay here again 🫶🏻
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Accommodation's Reply
26 Jul 2026
Dear Valued Guest, Thank you for choosing Mercure Convention Center Ancol and for taking the time to share your wonderful review. We are truly delighted to know that you had the best experience during your stay with us. Your perfect rating and kind words mean a great deal to our team and motivate us to continue providing exceptional hospitality and memorable experiences for every guest. It is especially rewarding to hear that you plan to stay with us again. We look forward to welcoming you back to Mercure Convention Center Ancol and making your next visit just as enjoyable, if not even better. Warm regards, Sutiyono Duty Manager Mercure Convention Center Ancol
S***u
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
Everything was great and enjoyable. The only downside was that the bathroom was so slippery that my husband fell while showering. Luckily, he was fine, just scratched. That was a relief. Room service was also excellent, quickly providing a first aid kit and a non-slip mat, and they came right away to give them to me free of charge. Thank you to the lady.
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1 people find it helpful
Romario M.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 1 week(s) ago
It's a good idea to get an entry and exit ticket to Ancol during your stay, as it's difficult to stay here and want to go out for a while to fill up on gas or do something else.
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wawan
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 1 week(s) ago
The reception staff was very friendly, and the facilities were complete for both children and adults. It's just a shame the Wi-Fi in the room wasn't very good, so I didn't use it at all during my stay. And if possible, upgrade the TV to a newer model like an Android TV so you can watch more variety, like YouTube, etc.
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1 people find it helpful
Verified Traveler
icon-origin-TRAVELOKA
9.1
/10
Reviewed 2 week(s) ago
The hotel is clean and strategically located, there are many food menus.
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Accommodation's Reply
18 Jul 2026
Dear Valued Guest, Thank you for choosing Mercure Convention Center Ancol and for taking the time to share your positive review. We are delighted to know that you enjoyed your stay with us and appreciated our clean hotel, strategic location, and the wide variety of food offered. It is always our goal to provide a comfortable and enjoyable experience for every guest. Thank you once again for your kind feedback and for your excellent rating. We truly appreciate your support and look forward to welcoming you back to Mercure Convention Center Ancol for another memorable stay. Warm regards, Sutiyono Duty Manager Mercure Convention Center Ancol
Indah S.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
The best in every way. Delicious food, friendly, kind, and caring service everywhere. Simply the best. A favorite vacation spot.
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Accommodation's Reply
18 Jul 2026
Dear Valued Guest, Thank you very much for your exceptional review and for giving us a perfect score. We are truly delighted to know that you consider Mercure Convention Center Ancol your favorite holiday destination. It is wonderful to hear that you enjoyed our delicious food and experienced friendly, caring, and attentive service from our team throughout the hotel. Your generous compliments mean a great deal to all of us and inspire us to continue providing the highest level of hospitality to every guest. We sincerely appreciate your support and look forward to welcoming you back for another memorable stay with us in the near future. Warm regards, Sutiyono Duty Manager Mercure Convention Center Ancol
I***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
The staff was friendly, and thankfully, we were given a free room upgrade. The breakfast menu was delicious and varied. It's kid-friendly, and check-in and check-out were smooth and hassle-free. If I stay at Ancol again, I'll definitely stay at the Mercure.
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Accommodation's Reply
16 Jul 2026
Dear Valued Guest, Thank you for choosing Mercure Convention Center Ancol and for taking the time to share your wonderful feedback. We are delighted to know that you had an enjoyable stay and appreciated the friendliness of our team, the complimentary room upgrade, our varied and delicious breakfast, as well as our family-friendly facilities. It is also wonderful to hear that your check-in and check-out processes were smooth and hassle-free. Your kind words and your intention to stay with us again whenever you visit Ancol truly mean a lot to us. They are a great source of motivation for our team to continue delivering exceptional service and memorable experiences. We look forward to welcoming you back to Mercure Convention Center Ancol for another wonderful stay in the near future. Warm regards, Sutiyono Duty Manager Mercure Convention Center Ancol
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Ida N.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
The staff was friendly. I met the kind and patient staff member, Mas Retno. Thanks, and hopefully I'll get a discount next time, hehe.
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Accommodation's Reply
18 Jul 2026
Dear Valued Guest, Thank you for taking the time to share your wonderful review and for giving us a perfect score. We are delighted to hear that you had a pleasant stay and that our team's hospitality made a positive impression on you. Your special appreciation for Mas Retno will certainly be shared with him—it will mean a lot to know that his kindness and patience contributed to your experience. As for the discount, we truly hope to welcome you back again soon! We encourage you to keep an eye on our special promotions and exclusive offers for your next stay. Thank you once again for choosing Mercure Convention Center Ancol. We look forward to welcoming you back for another memorable experience. Warm regards, Sutiyono Duty Manager Mercure Convention Center Ancol
Anta E.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
Friendly staff, complete facilities for children, and very close to Ancol's attractions. It's well worth the price, and the view is also beautiful.
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Accommodation's Reply
18 Jul 2026
Dear Valued Guest, Thank you for taking the time to share your wonderful review and for awarding us a perfect score. We are delighted to know that you enjoyed our friendly staff, the complete children's facilities, our convenient location close to Ancol attractions, and the beautiful view. It is especially rewarding to hear that you found your stay to be great value for money. Your kind words are truly appreciated and serve as great motivation for our entire team to continue delivering memorable experiences for our guests. We look forward to welcoming you and your family back to Mercure Convention Center Ancol for another enjoyable stay in the near future. Warm regards, Sutiyono Duty Manager Mercure Convention Center Ancol
Verified Traveler
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 2 week(s) ago
For holidays with children it is recommended.
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1 people find it helpful
Accommodation's Reply
13 Jul 2026
Dear Valued Guest, Warm greetings from Mercure Convention Center Ancol. Thank you very much for your excellent rating and for recommending Mercure Convention Center Ancol as a holiday destination for families. We are delighted to know that you enjoyed your stay with your children. Providing a comfortable, fun, and memorable experience for families is our commitment, and we are happy that our facilities and services could support your family holiday moments. Thank you once again for choosing Mercure Convention Center Ancol. We sincerely look forward to welcoming you and your family back for another enjoyable stay in the future. Warm regards, Sutiyono Duty Manager Mercure Convention Center Ancol
n***y
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
All the food is delicious, clean, child friendly.
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Accommodation's Reply
16 Jul 2026
Dear Valued Guest, Thank you for choosing Mercure Convention Center Ancol and for taking the time to share your wonderful review. We are delighted to know that you enjoyed our delicious food, clean facilities, and family-friendly atmosphere. Creating a comfortable and enjoyable experience for families is one of our top priorities, and we are pleased that we were able to meet your expectations. Your perfect rating and kind words are truly appreciated and serve as great motivation for our team to continue delivering excellent hospitality and memorable stays. We look forward to welcoming you and your family back to Mercure Convention Center Ancol for another enjoyable stay. Warm regards, Sutiyono Duty Manager Mercure Convention Center Ancol
Number of reviews per page
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40