Mercure Convention Center Ancol

Hotels
Preferred Partner Plus
Sustainable Hotel
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8.3
/10
Very Good
9,700 reviews

What Guests Say About Their Stay

Rena H.

10.0
/ 10
I was very satisfied with my stay at the Mercure Ancol Hotel. The service was friendly, the facilities were plentiful, and the restaurant had a wide variety of food.
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R***i

9.7
/ 10
The hotel staff was very friendly, and the hotel was clean. The children's play facilities and swimming pool were all excellent.
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T***a

8.5
/ 10
The location is very strategic, close to Dufan and Ancol Beach, making it easy for a family vacation. Our stay was quite satisfying, with comfortable rooms and friendly staff. The facilities are also kid-friendly, so children can enjoy their stay comfortably. It's perfect for a family staycation. Thank you to the Mercure Ancol team for accommodating our requests for mirror art, a non-smoking room, and early check-in.
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siti d. a.

8.5
/ 10
The hotel staff is very friendly and very helpful, the rooms are clean and comfortable, the breakfast has a lot of menus, the children's play area is okay, the swimming pool is also clean.
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D***n

10.0
/ 10
This was my first time staying at the Mercure Ancol. There were plenty of activities to do. The hotel was very comfortable, and we chose an ocean view. We really enjoyed our stay at the Mercure.
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In the Area
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Jl. Pantai Indah, Ancol Jakarta Baycity, North Jakarta, Ancol, Jakarta Utara, Jakarta, Indonesia, 14430

Main Facilities

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Swimming Pool
Parking
WiFi
Highlights at This Property
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As a Preferred Partner Plus, this hotel has an outstanding performance that is regularly verified by Traveloka.
Great value in its class
High-quality service
Staying at Mercure Convention Center Ancol is a good choice when you are visiting Ancol. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Mercure Convention Center Ancol

Jl. Pantai Indah, Ancol Jakarta Baycity, North Jakarta, Ancol, Jakarta Utara, Jakarta, Indonesia, 14430
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Mercure Convention Center Ancol Rates per Night

Mercure Convention Center Ancol room rates start from - before tax per night, which becomes - after including taxes. But hotel prices can vary depending on the room type, time of year, and day of the week. Expect to pay more during peak seasons or weekends.

Looking for the best Mercure Convention Center Ancol hotel rates? You've come to the right place! We'll break down the rates per day, so you can find the perfect deal. Keep an eye out for special hotel promotion offers to make your stay even more affordable. Don't forget to use the new user promo code BOOKTRAVELOKA to get up to 8% OFF your booking!

Mercure Convention Center Ancol Location & Address

Mercure Convention Center Ancol is located at Jl. Pantai Indah, Ancol Jakarta Baycity, North Jakarta, Ancol, Jakarta Utara, Jakarta, Indonesia, 14430. It's situated in the Jakarta Utara area of Indonesia, known for its vibrant attractions and coastal views. The hotel is approximately 17 km from the city center.

How to go to Mercure Convention Center Ancol from Airport

Need to figure out the best way to get to Mercure Convention Center Ancol from Soekarno-Hatta International Airport? Don't worry, we've got you covered! Here are a few options for your hotel transfer from the airport to hotel, depending on your budget and time constraints:

  • Taxi (Most Direct): A taxi is the most straightforward option. You can easily find a taxi at the airport. The journey will take around 30-45 minutes, depending on traffic.
  • Ride Hailing (Convenient): Ride hailing services are readily available in Jakarta. Simply book a ride through the app, and a driver will pick you up from the airport. This is a comfortable and relatively quick option.
  • Airport Bus (Budget-Friendly): The DAMRI airport bus offers a more affordable way to reach Ancol. Look for the bus heading towards Ancol and alight at the nearest stop. From there, you can take a short taxi or ride hailing to the hotel.
  • Train (Potentially Fastest During Peak Hours): The airport train connects Soekarno-Hatta International Airport to several stations in Jakarta. You can take the train to a station like Jakarta Kota and then continue your journey to Mercure Convention Center Ancol by taxi or ride hailing. This can be the fastest option during peak traffic hours.

Tips: For the most convenient route, especially if you have luggage, consider a taxi or ride hailing. If you're on a budget, the airport bus is a good choice. During rush hour, the train to Jakarta Kota followed by a taxi might be the quickest option.

Mercure Convention Center Ancol Reviews & Summary

Looking for all about hotel Mercure Convention Center Ancol before you book? You're in the right place. Reading hotel reviews is a great way to get a feel for what to expect during your stay.

Guests consistently praise the hotel for its excellent location, especially its proximity to Ancol Dreamland. Many appreciate the spacious and well-maintained rooms, as well as the friendly and helpful staff. The hotel's convention facilities are also a major draw for business travellers. A standout feature is the large swimming pool and the variety of dining options available. One recent review mentioned, "The location was perfect for our family vacation, and the kids loved the pool! The staff were incredibly attentive, and the breakfast buffet was delicious."

Mercure Convention Center Ancol Room Types Available

Choosing the right hotel room type can make all the difference in your stay. Mercure Convention Center Ancol offers a variety of categories of hotel rooms to suit different needs and preferences. Here's a breakdown of the different hotel bedroom types available:

  • Superior Room: These rooms offer comfortable accommodation with city views. Available in both smoking and non-smoking options.
  • Deluxe Room: Slightly larger than the Superior Rooms, these rooms often include additional amenities and may offer views of the sea. Bathtubs are available in some Deluxe Rooms.
  • Executive Suite: These suites provide a separate living area and bedroom, offering more space and privacy. Some suites include bidets in the bathrooms.
  • Family Suite: Designed for families, these suites offer ample space and may include multiple beds or a separate kids' area.
  • Accessible Room: These rooms are designed to accommodate guests with disabilities and include features such as wider doorways and grab bars in the bathrooms.

Please note that Mercure Convention Center Ancol is not a pet-friendly hotel. Additional charges may apply for extra beds or other specific requests.

Hotel Facilities in Mercure Convention Center Ancol

Mercure Convention Center Ancol boasts a wide range of hotel amenities to ensure a comfortable and enjoyable stay for all guests. From relaxation to recreation, the hotel facilities cater to both adults and children. Here's a list of what you can expect:

  • Swimming Pool: A large outdoor swimming pool, perfect for a refreshing dip. Open daily from 7:00 AM to 7:00 PM.
  • Fitness Center: A well-equipped gym with cardio and weight training equipment. Open 24 hours.
  • Spa: Indulge in a relaxing massage or treatment at the hotel spa. Operating hours: 10:00 AM to 10:00 PM. Prices vary depending on the treatment.
  • Kids' Club: A dedicated play area for children with supervised activities. Open from 9:00 AM to 6:00 PM.
  • Business Center: Offering a range of services including printing, photocopying, and meeting room rentals.
  • Free Wi-Fi: Available throughout the hotel.
  • On-site Parking: Complimentary parking for hotel guests.

Hotel Buffet or Restaurant/Cafe in Mercure Convention Center Ancol

When it comes to dining, Mercure Convention Center Ancol offers a variety of options to satisfy your cravings. Whether you're looking for a hearty hotel buffet, a casual hotel cafe, or a more formal hotel restaurant experience, you'll find something to suit your taste.

  • Sunda Kelapa Restaurant: This restaurant serves a mix of Indonesian and international cuisine. The hotel buffet breakfast is served here daily, priced at approximately SGD 25 per person. Open for breakfast, lunch, and dinner.
  • Columbus Cafe: A relaxed cafe offering coffee, pastries, and light snacks. Open from 7:00 AM to 10:00 PM.
  • Ocean Bar: Enjoy cocktails and light bites with a view of the sea. Open from 5:00 PM to 1:00 AM.

Sunda Kelapa Restaurant is known for its Nasi Goreng and Gado-Gado. Don't miss the chance to try these signature dishes!

Mercure Convention Center Ancol Airport pickups and How to Book

Looking for hotels with airport shuttle services? Mercure Convention Center Ancol offers a convenient hotel to airport transfer service to make your arrival and departure as smooth as possible.

To book an airport pick-up, simply contact the hotel directly at least 24 hours in advance of your arrival. You can provide your flight details and estimated time of arrival, and the hotel will arrange for a driver to meet you at the airport. The cost of the airport transfer varies depending on the type of vehicle and distance, so it's best to confirm the price when you book. You can book this service through Traveloka when you make your room booking.

Nearby MRT Station & Bus Stops

Getting around Jakarta is easy with the city's extensive public transportation network. If you're looking for the nearest MRT station or nearby bus station to Mercure Convention Center Ancol, here's what you need to know:

  • Nearest MRT Station: The nearest MRT station is Kampung Bandan Station, approximately 6 km from the hotel. From there, you can take a taxi or ride hailing to the hotel.
  • Nearest Bus Stops: Several bus stops are located along Jalan RE Martadinata, within walking distance of the hotel. These bus stops are served by TransJakarta buses.

To use the TransJakarta buses, you'll need a public transport card, such as a JakCard or e-money card. These cards can be purchased and topped up at most TransJakarta bus stops and convenience stores.

Nearby Attractions for Family / Kid Friendly

Planning a family trip and looking for nearby activities? Jakarta Utara offers a variety of nearby places to go that are perfect for kids and adults alike. Here are a few nearby sightseeing places to consider:

  • Dunia Fantasi (Dufan): A popular amusement park with thrilling rides and attractions. Located within Ancol Dreamland, just a short distance from the hotel. Entry price: Approximately SGD 25 per person.
  • Sea World Ancol: Discover marine life at this aquarium, featuring a variety of sea creatures and interactive exhibits. Located within Ancol Dreamland. Entry price: Approximately SGD 20 per person.
  • Atlantis Water Adventure: A water park with slides, pools, and other water-based activities. Located within Ancol Dreamland. Entry price: Approximately SGD 18 per person.
  • Jakarta Bird Land: Get up close with a variety of bird species from around the world. Located approximately 10 km from the hotel. Entry price: Approximately SGD 15 per person.
  • Museum Fatahillah (Jakarta History Museum): Learn about the history of Jakarta at this museum housed in a former colonial building. Located approximately 15 km from the hotel. Entry price: Approximately SGD 3 per person.

Looking for more things to do nearby? See Traveloka’s best deals on Things To Do in Indonesia!

Where to eat near Mercure Convention Center Ancol (Jakarta Utara)

Craving some delicious food? Jakarta Utara has plenty of nearby dining options to satisfy your appetite. From trendy cafes and restaurants to authentic local food, you'll find something to please your palate.

Cafes/Restaurants:

  • Starbucks: A well-known coffee chain offering a variety of coffee drinks, pastries, and snacks. Located in several malls near Ancol.
  • Pizza Hut: A popular pizza restaurant serving a range of pizzas, pasta dishes, and appetizers. Located in various locations throughout Jakarta Utara.
  • Hoka Hoka Bento: A Japanese fast-food chain offering bento boxes, sushi, and other Japanese dishes. Located in several malls near Ancol.

Local Street Food:

  • Nasi Goreng: Fried rice with various toppings such as chicken, shrimp, and vegetables.
  • Satay: Grilled skewers of marinated meat served with peanut sauce.
  • Soto Ayam: Chicken soup with noodles, vegetables, and spices.
  • Gado-Gado: A salad of boiled vegetables, tofu, and tempeh served with peanut sauce.
  • Ketoprak: A vegetarian dish made with tofu, rice noodles, and peanut sauce.

Shopping places near Mercure Convention Center Ancol (Jakarta Utara)

Looking for some retail therapy? Jakarta Utara offers a variety of nearby shopping destinations, from modern malls to traditional markets. Whether you're looking for designer brands or local souvenirs, you'll find it here.

  • Mall of Indonesia (MOI): A large shopping mall with a wide range of stores, restaurants, and entertainment options. Located approximately 8 km from the hotel.
  • Emporium Pluit Mall: A modern shopping mall with a variety of international and local brands. Located approximately 10 km from the hotel.
  • Pasar Pagi Mangga Dua: A wholesale market selling a variety of goods, including clothing, electronics, and household items. Located approximately 12 km from the hotel.

Other Places to Stay Near Mercure Convention Center Ancol

If Mercure Convention Center Ancol isn't quite what you're looking for, don't worry! There are plenty of other affordable hotels nearby to choose from. Here are a few options to consider:

Luxury/5–6 Star Hotels Nearby:

  • The Ritz-Carlton Jakarta, Mega Kuningan: Offering luxurious accommodations and world-class service.
  • Hotel Indonesia Kempinski Jakarta: A historic hotel with a prime location in the city center.
  • Grand Hyatt Jakarta: Featuring elegant rooms and a wide range of amenities.
Looking for more accommodations? See Traveloka’s last minute hotel deals on 5 Star Hotel in Indonesia!

Four-Star Hotels Nearby:

  • Holiday Inn Express Jakarta Pluit Citygate: A comfortable and convenient option for budget-conscious travellers.
  • Swiss-Belhotel Mangga Besar: Offering modern accommodations and a range of facilities.
  • Best Western Plus Kemayoran Hotel: Featuring comfortable rooms and a convenient location near the Jakarta International Expo.
Looking for more accommodations? See Traveloka’s last minute hotel deals on 4 Star Hotel in Indonesia!

Three-Star Hotels Nearby:

  • Amaris Hotel Mangga Dua Square: A budget-friendly option with clean and comfortable rooms.
  • Ibis Styles Jakarta Mangga Dua Square: Offering stylish accommodations at an affordable price.
  • Pop! Hotel Kelapa Gading: A trendy hotel with a focus on design and affordability.
Looking for more accommodations? See Traveloka’s last minute hotel deals on 3 Star Hotel in Indonesia!

Conclusion

Whether you're visiting Jakarta for business or pleasure, Mercure Convention Center Ancol offers a comfortable and convenient base for your stay. With its excellent location, a wide range of facilities, and friendly service, it's a great choice for travellers of all types. Hotel availability can vary, especially during peak season, so it's always a good idea to book in advance to secure your preferred room type.

Ready to start planning your trip? Make your hotel reservations through Traveloka for the best deals and a hassle-free booking experience. With Traveloka, you can easily compare prices, read reviews, and find the perfect hotel for your needs. Don't wait, book your stay today and experience all that Jakarta has to offer!

Explore more options and book cheap hotels in Indonesia or find cheap hotels nearby for your next adventure!

All facilities in Mercure Convention Center Ancol

Others Mercure Convention Center Ancol
Others

Hotel Services

  • Concierge
  • Express check-in
  • Express check-out

Things to Do

  • Outdoor pool
  • Children play area

Public Facilities

  • WiFi in public area
  • Parking

Kids and Pets

  • Babysitting

General

  • Swimming pool

In-room Facilities

  • TV

Nearby Facilities

  • ATM/Banking

Accommodation Policy & General Information in Mercure Convention Center Ancol

Important Note

Entrance access fees to Ancol area is at the charge of the guests.

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
Swimming Pool, Parking, WiFi
Check-In / Check-Out Time
From 15:00 - to 12:00
Number of floors in Mercure Convention Center Ancol
10
Another facilities in Mercure Convention Center Ancol
Concierge, Express check-in, Express check-out, Outdoor pool, Children play area

Frequently asked question in Mercure Convention Center Ancol

What are available facilities at Mercure Convention Center Ancol?
There are top facilites at Mercure Convention Center Ancol such as Swimming Pool, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Mercure Convention Center Ancol?
The standard check-in time at Mercure Convention Center Ancol is starting from From 15:00 while the latest check-out time is at Before 12:00
What is the star rating of Mercure Convention Center Ancol
Mercure Convention Center Ancol has a 4.0-star rating.
How many floors does Mercure Convention Center Ancol have?
Mercure Convention Center Ancol has 10.
Are there any parking spots at Mercure Convention Center Ancol ?
Yes: Yes, there are parking spots at Mercure Convention Center Ancol
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More Reviews from Other Guests in Mercure Convention Center Ancol

8.4
Very Good
From 9,503 reviews
Provided by travelers on
Cleanliness

8.5

Room Comfort

8.5

Meal

8.2

Location

8.7

Service and Facilites

8.5

People often mention about Mercure Convention Center Ancol
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Family Friendly (281)
Staff Friendliness (275)
Room Space (247)
Bedroom (241)
Surroundings (224)
Ambiance (222)
Bathroom (213)
Hotel Area (211)
Activity Option (209)
Variety (208)
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Traveler Reviews Mercure Convention Center Ancol

Number of reviews per page
20
40
Customer reviews
L***I
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 day(s) ago
Enjoyed staying here, lots of games for the kids, friendly staff, delicious food.
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ADRIANTO
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.0
/10
Reviewed 4 day(s) ago
The hotel staff was very friendly, but unfortunately, the balcony door we got didn't lock, and we couldn't move rooms. The amenities and price were reasonable, but they seemed less so compared to the in-room amenities and bathroom amenities. However, so far, I'm quite satisfied.
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b***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 4 day(s) ago
The location is very strategic and the surrounding area is amazing. The rooms are clean and well-maintained. Breakfast variety and taste should be improved.
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U***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.9
/10
Reviewed 5 day(s) ago
The initial arrival was a bit disappointing, with the staff lacking in friendliness and the room size. But the swimming pool and complimentary pillows made up for it.
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1 people find it helpful
E***a
icon-Business
Business
icon-origin-TRAVELOKA
8.7
/10
Reviewed 7 day(s) ago
The food is a bit pricey for fried rice at 150/portion.
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Sansiane D.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.1
/10
Reviewed 1 week(s) ago
Thank you for a wonderful honeymoon.....
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M***o
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
It's great, the kids really love the pool.
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Accommodation's Reply
02 Sep 2026
Dear Valued Guest, Warm greetings from Mercure Convention Center Ancol. Thank you very much for your perfect 10.0 rating and for sharing your wonderful feedback with us. We are delighted to know that you and your family had a great stay and, especially, that the children really enjoyed our swimming pool. It is always a pleasure to hear that our family-friendly facilities can create fun and memorable moments for our young guests. Your kind feedback is a great motivation for our team to continue providing enjoyable experiences for families. Thank you once again for choosing Mercure Convention Center Ancol. We look forward to welcoming you and your family back for another fun and memorable stay! 😊 Warm regards, Iin Widiasih Duty Manager Mercure Convention Center Ancol
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Yuda S.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
The service is great, the rooms and security are helpful.
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Accommodation's Reply
28 Aug 2026
Dear Mr. Yuda S., Thank you for choosing Mercure Convention Center Ancol and for sharing your wonderful feedback. We are delighted to know that you had a pleasant stay with us and were satisfied with the service provided by our team. We are especially pleased to hear that our room and Security team were helpful and supportive during your stay. Your perfect rating of 10.0 is a wonderful encouragement for our entire team to continue delivering excellent service and ensuring our guests feel comfortable and well assisted. Thank you once again for your kind review and appreciation. We look forward to welcoming you back to Mercure Convention Center Ancol for another enjoyable stay. Warm regards, Iin Widiasih Duty Manager Mercure Convention Center Ancol
Eni R.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.1
/10
Reviewed 3 week(s) ago
The hotel is located in the Ancol tourist area, so there's an entrance fee for both guests and vehicles. However, it's perfect for a family vacation and is sure to be enjoyable, as the hotel's facilities are complete with games for both children and adults. There's also a swimming pool for both children and adults, complete with all the activities. To get to the beach, just walk back—it's simply amazing. I've been here three times and never get bored.
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Accommodation's Reply
25 Aug 2026
Dear Ms. Eni R., Thank you for choosing Mercure Convention Center Ancol once again and for taking the time to share your detailed feedback. We are truly delighted to know that this was your third stay with us and that you continue to enjoy the family-friendly atmosphere and extensive facilities at Mercure Convention Center Ancol. It is wonderful to hear that you and your family appreciate the variety of activities for both children and adults, our swimming pools, and the convenient access to the beach. Regarding the entrance fee, we understand your concern. Please allow us to clarify that the entrance fee to the Ancol area is managed directly by Ancol Management and is separate from the hotel room rate. We appreciate your understanding and will continue to provide clearer information to our guests regarding the access arrangements. Thank you once again for your continued trust and for sharing your experience. We are very happy to hear that after three visits, you still find Mercure Convention Center Ancol enjoyable and never boring. We look forward to welcoming you and your family back for your next memorable stay. Warm regards, Iin Widiasih Duty Manager Mercure Convention Center Ancol
Eni R.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.1
/10
Reviewed 3 week(s) ago
The hotel is located in the Ancol tourist area, the facilities for playing are champion👍. The hotel is clean. Booked 3 rooms, room 723 the spray for washing in the toilet is not strong enough, the others are good, clean & comfortable. For those who want to vacation with a large family, you must try here, complete children's play facilities, fun activities in the swimming pool, there is access to the beach through the back of the swimming pool. Breakfast for children under 12 years old is still free, the food variety is quite complete & the taste is delicious. Thank you Mercure Ancol, thank you for making family vacations fun🥰
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Accommodation's Reply
25 Aug 2026
Dear Valued Guest, Thank you for choosing Mercure Convention Center Ancol and for taking the time to share such a detailed and wonderful review. We are delighted to know that you and your family enjoyed your stay with us, especially our clean and comfortable hotel, extensive children’s facilities, fun pool activities, and convenient access to the beach. We are also pleased to hear that you appreciated the variety and taste of our breakfast and the complimentary breakfast benefit for children under 12 years old. At the same time, we sincerely appreciate your constructive feedback regarding the bidet spray in Room 723, which you found to have insufficient water pressure. We apologize for the inconvenience and have noted your feedback for our Engineering team to inspect and address accordingly. Thank you once again for recommending Mercure Convention Center Ancol as a destination for family holidays. We are very happy to know that we could contribute to making your family vacation enjoyable and memorable. We look forward to welcoming you and your family back to Mercure Convention Center Ancol in the future. Warm regards, Iin Widiasih Duty Manager Mercure Convention Center Ancol
Eni R.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 3 week(s) ago
August 17th here was fun, there were competitions for hotel guests, it was so much fun to join in with the family. There are also lots of play areas in the hotel. To get to the beach, just walk back past the swimming pool, but it's only open on weekends. There was a foam party at 4:30 PM at the pool. The exercise for the little ones also made it lively. Breakfast is free for children under 12. Thank you Mercure Ancol, thank you Traveloka. Want to come here again with the extended family.
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Accommodation's Reply
25 Aug 2026
Dear Ms. Eni R., Thank you for choosing Mercure Convention Center Ancol and for taking the time to share your wonderful feedback. We are delighted to know that you and your family had such a fun and memorable experience celebrating Independence Day with us. It is wonderful to hear that you enjoyed the various activities, including the family competitions, foam party, and children’s exercise sessions, as well as the many play areas available throughout the hotel. We are also pleased that you appreciated the convenient access to the beach during the weekend and our complimentary breakfast benefit for children under 12 years old. Thank you once again for your kind feedback and for choosing Mercure Convention Center Ancol for your family holiday. We are happy to hear that you would like to return with your extended family, and we look forward to welcoming you all back for another enjoyable and memorable stay. Warm regards, Iin Widiasih Duty Manager Mercure Convention Center Ancol
Rena H.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
I was very satisfied with my stay at the Mercure Ancol Hotel. The service was friendly, the facilities were plentiful, and the restaurant had a wide variety of food.
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Accommodation's Reply
25 Aug 2026
Dear Ms. Rena H., Thank you for choosing Mercure Convention Center Ancol and for sharing your wonderful feedback. We are truly delighted to know that you were very satisfied with your stay and enjoyed the warm and friendly service provided by our team. It is also wonderful to hear that you appreciated our wide range of facilities and play areas, as well as the variety of food available at our restaurant. Your perfect rating of 10.0 is a wonderful encouragement for our entire team to continue creating enjoyable and memorable experiences for our guests. Thank you once again for your kind review and support. We look forward to welcoming you back to Mercure Convention Center Ancol for another fantastic stay. Warm regards, Iin Widiasih Duty Manager Mercure Convention Center Ancol
I***A
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
Very satisfied, next time I want to come here again.
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Accommodation's Reply
25 Aug 2026
Dear Valued Guest, Thank you for choosing Mercure Convention Center Ancol and for sharing your wonderful feedback. We are truly delighted to know that you were very satisfied with your stay and that you are already planning to visit us again. Your perfect rating of 10.0 is a wonderful encouragement for our entire team to continue delivering excellent service and memorable experiences. We look forward to welcoming you back to Mercure Convention Center Ancol for another enjoyable and satisfying stay. Warm regards, Iin Widiasih Duty Manager Mercure Convention Center Ancol
Tineke P. L.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
The Annive tart cake is delicious... so far everything is good... Thanks Mercure ❤️
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Accommodation's Reply
25 Aug 2026
Dear Valued Guest, Thank you for choosing Mercure Convention Center Ancol and for sharing your lovely feedback. We are delighted to know that you enjoyed our anniversary cake and that everything went well during your stay. It is wonderful to hear that the cake added a special touch to your celebration. Thank you once again for your kind words and appreciation. We look forward to welcoming you back to Mercure Convention Center Ancol for another enjoyable and memorable experience. Warm regards, Iin Widiasih Duty Manager Mercure Convention Center Ancol
R***i
icon-origin-TRAVELOKA
9.4
/10
Reviewed 3 week(s) ago
It was great but sadly the refrigerator didn't work :(
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Accommodation's Reply
25 Aug 2026
Dear Valued Guest, Thank you for choosing Mercure Convention Center Ancol and for taking the time to share your feedback. We are delighted to know that you had a great experience during your stay and truly appreciate your excellent rating of 9.4. We are, however, sorry to hear that the refrigerator in your room was not functioning properly. We understand that this inconvenience may have affected your overall comfort. Please rest assured that your feedback has been noted and will be shared with our Engineering team for further inspection and necessary improvement to ensure all room facilities are functioning properly. Thank you once again for your kind feedback and positive rating. We look forward to welcoming you back to Mercure Convention Center Ancol and providing you with an even more comfortable and enjoyable stay. Warm regards, Iin Widiasih Duty Manager Mercure Convention Center Ancol
R***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.1
/10
Reviewed 3 week(s) ago
It was good, but the refrigerator didn't work.
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Accommodation's Reply
25 Aug 2026
Dear Valued Guest, Thank you for choosing Mercure Convention Center Ancol and for taking the time to share your feedback. We are delighted to know that you had a good experience during your stay and appreciate your positive rating of 9.1. At the same time, we sincerely apologize for the inconvenience caused by the refrigerator not functioning properly in your room. We understand that having all room amenities working properly is important for a comfortable stay. Your feedback has been noted and will be shared with our Engineering team for further inspection and improvement to ensure that our facilities are maintained in good working condition. Thank you once again for your valuable feedback. We hope to have the opportunity to welcome you back to Mercure Convention Center Ancol and provide you with an even more comfortable and enjoyable stay. Warm regards, Iin Widiasih Duty Manager Mercure Convention Center Ancol
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Muhamad F. S.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 3 week(s) ago
It's good, but the beach view rooms are overpriced. They don't meet Middle Eastern tourist expectations. We'd like to lower the price so we can maximize return bookings and recommend them.
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Accommodation's Reply
22 Aug 2026
Dear Mr. Muhamad F. S., Thank you for choosing Mercure Convention Center Ancol and for taking the time to share your valuable feedback. We are pleased to know that you had a good experience during your stay. We truly appreciate your feedback regarding the room rate for the ocean-view rooms and understand your concern that the price did not fully meet your expectations. Room rates are determined based on various factors, including room type, demand, and prevailing market conditions. Nevertheless, your suggestion regarding more competitive pricing is valuable to us and will be shared with our management team for consideration. We sincerely appreciate your recommendation and your willingness to consider staying with us again. We hope to have the opportunity to welcome you back to Mercure Convention Center Ancol and provide an even more satisfying experience. Warm regards, Iin Widiasih Duty Manager Mercure Convention Center Ancol
G***a
icon-origin-TRAVELOKA
6.6
/10
Reviewed 3 week(s) ago
I arrived during peak season. Check-in took a long time, and there was a long queue, and then I had to wait again for the room to be ready. Once I was ready to pick up the key, I had to queue again. There were only a few sofas in the lobby. Breakfast was very crowded, and the food wasn't varied for a 4-star hotel. The pool was also very crowded. Perhaps the hotel should consider the number of guests and public facilities, and if the rooms are fully booked, whether the public facilities are adequate for all guests. Other than that, so far so good.
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Accommodation's Reply
21 Aug 2026
Dear Valued Guest, Thank you for choosing Mercure Convention Center Ancol and for taking the time to share your detailed feedback. We sincerely apologize that your experience during the peak season did not meet your expectations. We understand how frustrating it must have been to experience a long queue during check-in, followed by additional waiting for your room to be ready, and another queue when collecting your room key. We also understand your concern regarding the limited seating in the lobby. In addition, we are sorry that the high occupancy resulted in a crowded breakfast area and swimming pool, and that you felt the breakfast selection was not sufficiently varied for a four-star hotel. Your feedback regarding the capacity of our public facilities in relation to the number of guests during full occupancy is particularly valuable. We will share your comments with the relevant departments and management team for further evaluation, including queue management, room readiness, lobby capacity, breakfast operations, and the use of our recreational facilities during peak periods. We truly appreciate your observation that, apart from these concerns, your overall experience was still "so far so good." Your honest feedback helps us identify areas that require improvement, especially during high-occupancy periods. Thank you once again for your valuable comments and understanding. We sincerely hope to have the opportunity to welcome you again and provide you with a smoother, more comfortable, and enjoyable experience. Warm regards, Sutiyono Duty Manager Mercure Convention Center Ancol
Ilda A.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
Thank You for the Wonderful Service ❤️ A big thank you to the amazing hotel team—Panji, Ira, Frans, Raini, Citra, Vira, Dwi, and Amel—for the warm hospitality and excellent service during our stay. You were all so friendly, helpful, and attentive. Your kindness truly made our stay even more comfortable and memorable. 🥰 Thank you for making us feel so welcomed. We really appreciate all your hard work and wonderful service. Hope to see you again soon! ❤️✨
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Accommodation's Reply
21 Aug 2026
Dear Valued Guest, Thank you for choosing Mercure Convention Center Ancol and for taking the time to share such a wonderful and heartfelt review. We are truly delighted to know that you felt warmly welcomed and enjoyed a comfortable and memorable stay with us. Your kind words about the friendliness, helpfulness, and attentiveness of our team mean a great deal to us. We are especially grateful for your appreciation of Panji, Ira, Frans, Raini, Citra, Vira, Dwi, and Amel. Your recognition of their warm hospitality and excellent service will certainly be shared with each of them as a wonderful motivation to continue delivering memorable experiences to our guests. Thank you once again for your perfect rating, kind words, and appreciation of our team's efforts. We look forward to welcoming you back to Mercure Convention Center Ancol and creating another wonderful stay for you in the near future. Warm regards, Iin Widiasih Duty Manager Mercure Convention Center Ancol
R***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 5 week(s) ago
The hotel staff was very friendly, and the hotel was clean. The children's play facilities and swimming pool were all excellent.
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Accommodation's Reply
13 Aug 2026
Dear Valued Guest, Thank you for choosing Mercure Convention Center Ancol and for taking the time to share your wonderful feedback. We are delighted to know that you appreciated the cleanliness of our hotel, the friendliness of our team, and our facilities for children. We are especially pleased to hear that you enjoyed our swimming pool and the various play facilities available for our little guests. Creating a comfortable, fun, and family-friendly experience is very important to us, and your kind feedback is a wonderful encouragement for our entire team. Thank you once again for your kind words and support. We look forward to welcoming you and your family back to Mercure Convention Center Ancol for another enjoyable and memorable stay. Warm regards, Iin Widiasih Duty Manager Mercure Convention Center Ancol
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8.4
Very Good
From 9,503 reviews
Provided by travelers on
Cleanliness

8.5

Room Comfort

8.5

Meal

8.2

Location

8.7

Service and Facilites

8.5

People often mention about Mercure Convention Center Ancol
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Family Friendly (281)
Staff Friendliness (275)
Room Space (247)
Bedroom (241)
Surroundings (224)
Ambiance (222)
Bathroom (213)
Hotel Area (211)
Activity Option (209)
Variety (208)
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Traveler Reviews Mercure Convention Center Ancol

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40
Customer reviews
L***I
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 day(s) ago
Enjoyed staying here, lots of games for the kids, friendly staff, delicious food.
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ADRIANTO
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.0
/10
Reviewed 4 day(s) ago
The hotel staff was very friendly, but unfortunately, the balcony door we got didn't lock, and we couldn't move rooms. The amenities and price were reasonable, but they seemed less so compared to the in-room amenities and bathroom amenities. However, so far, I'm quite satisfied.
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b***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 4 day(s) ago
The location is very strategic and the surrounding area is amazing. The rooms are clean and well-maintained. Breakfast variety and taste should be improved.
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U***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.9
/10
Reviewed 5 day(s) ago
The initial arrival was a bit disappointing, with the staff lacking in friendliness and the room size. But the swimming pool and complimentary pillows made up for it.
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1 people find it helpful
E***a
icon-Business
Business
icon-origin-TRAVELOKA
8.7
/10
Reviewed 7 day(s) ago
The food is a bit pricey for fried rice at 150/portion.
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Sansiane D.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.1
/10
Reviewed 1 week(s) ago
Thank you for a wonderful honeymoon.....
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M***o
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
It's great, the kids really love the pool.
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Accommodation's Reply
02 Sep 2026
Dear Valued Guest, Warm greetings from Mercure Convention Center Ancol. Thank you very much for your perfect 10.0 rating and for sharing your wonderful feedback with us. We are delighted to know that you and your family had a great stay and, especially, that the children really enjoyed our swimming pool. It is always a pleasure to hear that our family-friendly facilities can create fun and memorable moments for our young guests. Your kind feedback is a great motivation for our team to continue providing enjoyable experiences for families. Thank you once again for choosing Mercure Convention Center Ancol. We look forward to welcoming you and your family back for another fun and memorable stay! 😊 Warm regards, Iin Widiasih Duty Manager Mercure Convention Center Ancol
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Yuda S.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
The service is great, the rooms and security are helpful.
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Accommodation's Reply
28 Aug 2026
Dear Mr. Yuda S., Thank you for choosing Mercure Convention Center Ancol and for sharing your wonderful feedback. We are delighted to know that you had a pleasant stay with us and were satisfied with the service provided by our team. We are especially pleased to hear that our room and Security team were helpful and supportive during your stay. Your perfect rating of 10.0 is a wonderful encouragement for our entire team to continue delivering excellent service and ensuring our guests feel comfortable and well assisted. Thank you once again for your kind review and appreciation. We look forward to welcoming you back to Mercure Convention Center Ancol for another enjoyable stay. Warm regards, Iin Widiasih Duty Manager Mercure Convention Center Ancol
Eni R.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.1
/10
Reviewed 3 week(s) ago
The hotel is located in the Ancol tourist area, so there's an entrance fee for both guests and vehicles. However, it's perfect for a family vacation and is sure to be enjoyable, as the hotel's facilities are complete with games for both children and adults. There's also a swimming pool for both children and adults, complete with all the activities. To get to the beach, just walk back—it's simply amazing. I've been here three times and never get bored.
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Accommodation's Reply
25 Aug 2026
Dear Ms. Eni R., Thank you for choosing Mercure Convention Center Ancol once again and for taking the time to share your detailed feedback. We are truly delighted to know that this was your third stay with us and that you continue to enjoy the family-friendly atmosphere and extensive facilities at Mercure Convention Center Ancol. It is wonderful to hear that you and your family appreciate the variety of activities for both children and adults, our swimming pools, and the convenient access to the beach. Regarding the entrance fee, we understand your concern. Please allow us to clarify that the entrance fee to the Ancol area is managed directly by Ancol Management and is separate from the hotel room rate. We appreciate your understanding and will continue to provide clearer information to our guests regarding the access arrangements. Thank you once again for your continued trust and for sharing your experience. We are very happy to hear that after three visits, you still find Mercure Convention Center Ancol enjoyable and never boring. We look forward to welcoming you and your family back for your next memorable stay. Warm regards, Iin Widiasih Duty Manager Mercure Convention Center Ancol
Eni R.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.1
/10
Reviewed 3 week(s) ago
The hotel is located in the Ancol tourist area, the facilities for playing are champion👍. The hotel is clean. Booked 3 rooms, room 723 the spray for washing in the toilet is not strong enough, the others are good, clean & comfortable. For those who want to vacation with a large family, you must try here, complete children's play facilities, fun activities in the swimming pool, there is access to the beach through the back of the swimming pool. Breakfast for children under 12 years old is still free, the food variety is quite complete & the taste is delicious. Thank you Mercure Ancol, thank you for making family vacations fun🥰
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Accommodation's Reply
25 Aug 2026
Dear Valued Guest, Thank you for choosing Mercure Convention Center Ancol and for taking the time to share such a detailed and wonderful review. We are delighted to know that you and your family enjoyed your stay with us, especially our clean and comfortable hotel, extensive children’s facilities, fun pool activities, and convenient access to the beach. We are also pleased to hear that you appreciated the variety and taste of our breakfast and the complimentary breakfast benefit for children under 12 years old. At the same time, we sincerely appreciate your constructive feedback regarding the bidet spray in Room 723, which you found to have insufficient water pressure. We apologize for the inconvenience and have noted your feedback for our Engineering team to inspect and address accordingly. Thank you once again for recommending Mercure Convention Center Ancol as a destination for family holidays. We are very happy to know that we could contribute to making your family vacation enjoyable and memorable. We look forward to welcoming you and your family back to Mercure Convention Center Ancol in the future. Warm regards, Iin Widiasih Duty Manager Mercure Convention Center Ancol
Eni R.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 3 week(s) ago
August 17th here was fun, there were competitions for hotel guests, it was so much fun to join in with the family. There are also lots of play areas in the hotel. To get to the beach, just walk back past the swimming pool, but it's only open on weekends. There was a foam party at 4:30 PM at the pool. The exercise for the little ones also made it lively. Breakfast is free for children under 12. Thank you Mercure Ancol, thank you Traveloka. Want to come here again with the extended family.
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Accommodation's Reply
25 Aug 2026
Dear Ms. Eni R., Thank you for choosing Mercure Convention Center Ancol and for taking the time to share your wonderful feedback. We are delighted to know that you and your family had such a fun and memorable experience celebrating Independence Day with us. It is wonderful to hear that you enjoyed the various activities, including the family competitions, foam party, and children’s exercise sessions, as well as the many play areas available throughout the hotel. We are also pleased that you appreciated the convenient access to the beach during the weekend and our complimentary breakfast benefit for children under 12 years old. Thank you once again for your kind feedback and for choosing Mercure Convention Center Ancol for your family holiday. We are happy to hear that you would like to return with your extended family, and we look forward to welcoming you all back for another enjoyable and memorable stay. Warm regards, Iin Widiasih Duty Manager Mercure Convention Center Ancol
Rena H.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
I was very satisfied with my stay at the Mercure Ancol Hotel. The service was friendly, the facilities were plentiful, and the restaurant had a wide variety of food.
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Accommodation's Reply
25 Aug 2026
Dear Ms. Rena H., Thank you for choosing Mercure Convention Center Ancol and for sharing your wonderful feedback. We are truly delighted to know that you were very satisfied with your stay and enjoyed the warm and friendly service provided by our team. It is also wonderful to hear that you appreciated our wide range of facilities and play areas, as well as the variety of food available at our restaurant. Your perfect rating of 10.0 is a wonderful encouragement for our entire team to continue creating enjoyable and memorable experiences for our guests. Thank you once again for your kind review and support. We look forward to welcoming you back to Mercure Convention Center Ancol for another fantastic stay. Warm regards, Iin Widiasih Duty Manager Mercure Convention Center Ancol
I***A
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
Very satisfied, next time I want to come here again.
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Accommodation's Reply
25 Aug 2026
Dear Valued Guest, Thank you for choosing Mercure Convention Center Ancol and for sharing your wonderful feedback. We are truly delighted to know that you were very satisfied with your stay and that you are already planning to visit us again. Your perfect rating of 10.0 is a wonderful encouragement for our entire team to continue delivering excellent service and memorable experiences. We look forward to welcoming you back to Mercure Convention Center Ancol for another enjoyable and satisfying stay. Warm regards, Iin Widiasih Duty Manager Mercure Convention Center Ancol
Tineke P. L.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
The Annive tart cake is delicious... so far everything is good... Thanks Mercure ❤️
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Accommodation's Reply
25 Aug 2026
Dear Valued Guest, Thank you for choosing Mercure Convention Center Ancol and for sharing your lovely feedback. We are delighted to know that you enjoyed our anniversary cake and that everything went well during your stay. It is wonderful to hear that the cake added a special touch to your celebration. Thank you once again for your kind words and appreciation. We look forward to welcoming you back to Mercure Convention Center Ancol for another enjoyable and memorable experience. Warm regards, Iin Widiasih Duty Manager Mercure Convention Center Ancol
R***i
icon-origin-TRAVELOKA
9.4
/10
Reviewed 3 week(s) ago
It was great but sadly the refrigerator didn't work :(
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Accommodation's Reply
25 Aug 2026
Dear Valued Guest, Thank you for choosing Mercure Convention Center Ancol and for taking the time to share your feedback. We are delighted to know that you had a great experience during your stay and truly appreciate your excellent rating of 9.4. We are, however, sorry to hear that the refrigerator in your room was not functioning properly. We understand that this inconvenience may have affected your overall comfort. Please rest assured that your feedback has been noted and will be shared with our Engineering team for further inspection and necessary improvement to ensure all room facilities are functioning properly. Thank you once again for your kind feedback and positive rating. We look forward to welcoming you back to Mercure Convention Center Ancol and providing you with an even more comfortable and enjoyable stay. Warm regards, Iin Widiasih Duty Manager Mercure Convention Center Ancol
R***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.1
/10
Reviewed 3 week(s) ago
It was good, but the refrigerator didn't work.
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Accommodation's Reply
25 Aug 2026
Dear Valued Guest, Thank you for choosing Mercure Convention Center Ancol and for taking the time to share your feedback. We are delighted to know that you had a good experience during your stay and appreciate your positive rating of 9.1. At the same time, we sincerely apologize for the inconvenience caused by the refrigerator not functioning properly in your room. We understand that having all room amenities working properly is important for a comfortable stay. Your feedback has been noted and will be shared with our Engineering team for further inspection and improvement to ensure that our facilities are maintained in good working condition. Thank you once again for your valuable feedback. We hope to have the opportunity to welcome you back to Mercure Convention Center Ancol and provide you with an even more comfortable and enjoyable stay. Warm regards, Iin Widiasih Duty Manager Mercure Convention Center Ancol
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Muhamad F. S.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 3 week(s) ago
It's good, but the beach view rooms are overpriced. They don't meet Middle Eastern tourist expectations. We'd like to lower the price so we can maximize return bookings and recommend them.
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Accommodation's Reply
22 Aug 2026
Dear Mr. Muhamad F. S., Thank you for choosing Mercure Convention Center Ancol and for taking the time to share your valuable feedback. We are pleased to know that you had a good experience during your stay. We truly appreciate your feedback regarding the room rate for the ocean-view rooms and understand your concern that the price did not fully meet your expectations. Room rates are determined based on various factors, including room type, demand, and prevailing market conditions. Nevertheless, your suggestion regarding more competitive pricing is valuable to us and will be shared with our management team for consideration. We sincerely appreciate your recommendation and your willingness to consider staying with us again. We hope to have the opportunity to welcome you back to Mercure Convention Center Ancol and provide an even more satisfying experience. Warm regards, Iin Widiasih Duty Manager Mercure Convention Center Ancol
G***a
icon-origin-TRAVELOKA
6.6
/10
Reviewed 3 week(s) ago
I arrived during peak season. Check-in took a long time, and there was a long queue, and then I had to wait again for the room to be ready. Once I was ready to pick up the key, I had to queue again. There were only a few sofas in the lobby. Breakfast was very crowded, and the food wasn't varied for a 4-star hotel. The pool was also very crowded. Perhaps the hotel should consider the number of guests and public facilities, and if the rooms are fully booked, whether the public facilities are adequate for all guests. Other than that, so far so good.
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Accommodation's Reply
21 Aug 2026
Dear Valued Guest, Thank you for choosing Mercure Convention Center Ancol and for taking the time to share your detailed feedback. We sincerely apologize that your experience during the peak season did not meet your expectations. We understand how frustrating it must have been to experience a long queue during check-in, followed by additional waiting for your room to be ready, and another queue when collecting your room key. We also understand your concern regarding the limited seating in the lobby. In addition, we are sorry that the high occupancy resulted in a crowded breakfast area and swimming pool, and that you felt the breakfast selection was not sufficiently varied for a four-star hotel. Your feedback regarding the capacity of our public facilities in relation to the number of guests during full occupancy is particularly valuable. We will share your comments with the relevant departments and management team for further evaluation, including queue management, room readiness, lobby capacity, breakfast operations, and the use of our recreational facilities during peak periods. We truly appreciate your observation that, apart from these concerns, your overall experience was still "so far so good." Your honest feedback helps us identify areas that require improvement, especially during high-occupancy periods. Thank you once again for your valuable comments and understanding. We sincerely hope to have the opportunity to welcome you again and provide you with a smoother, more comfortable, and enjoyable experience. Warm regards, Sutiyono Duty Manager Mercure Convention Center Ancol
Ilda A.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
Thank You for the Wonderful Service ❤️ A big thank you to the amazing hotel team—Panji, Ira, Frans, Raini, Citra, Vira, Dwi, and Amel—for the warm hospitality and excellent service during our stay. You were all so friendly, helpful, and attentive. Your kindness truly made our stay even more comfortable and memorable. 🥰 Thank you for making us feel so welcomed. We really appreciate all your hard work and wonderful service. Hope to see you again soon! ❤️✨
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Accommodation's Reply
21 Aug 2026
Dear Valued Guest, Thank you for choosing Mercure Convention Center Ancol and for taking the time to share such a wonderful and heartfelt review. We are truly delighted to know that you felt warmly welcomed and enjoyed a comfortable and memorable stay with us. Your kind words about the friendliness, helpfulness, and attentiveness of our team mean a great deal to us. We are especially grateful for your appreciation of Panji, Ira, Frans, Raini, Citra, Vira, Dwi, and Amel. Your recognition of their warm hospitality and excellent service will certainly be shared with each of them as a wonderful motivation to continue delivering memorable experiences to our guests. Thank you once again for your perfect rating, kind words, and appreciation of our team's efforts. We look forward to welcoming you back to Mercure Convention Center Ancol and creating another wonderful stay for you in the near future. Warm regards, Iin Widiasih Duty Manager Mercure Convention Center Ancol
R***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 5 week(s) ago
The hotel staff was very friendly, and the hotel was clean. The children's play facilities and swimming pool were all excellent.
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Accommodation's Reply
13 Aug 2026
Dear Valued Guest, Thank you for choosing Mercure Convention Center Ancol and for taking the time to share your wonderful feedback. We are delighted to know that you appreciated the cleanliness of our hotel, the friendliness of our team, and our facilities for children. We are especially pleased to hear that you enjoyed our swimming pool and the various play facilities available for our little guests. Creating a comfortable, fun, and family-friendly experience is very important to us, and your kind feedback is a wonderful encouragement for our entire team. Thank you once again for your kind words and support. We look forward to welcoming you and your family back to Mercure Convention Center Ancol for another enjoyable and memorable stay. Warm regards, Iin Widiasih Duty Manager Mercure Convention Center Ancol
Number of reviews per page
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