Mercure Convention Center Ancol

Hotels
8.3
/10
Very Good
9,648 reviews

What Guests Say About Their Stay

Staff Friendliness (362)
Family Friendly (358)
Room Space (348)
Bedroom (325)

I***a

10.0
/ 10
The staff was friendly, and thankfully, we were given a free room upgrade. The breakfast menu was delicious and varied. It's kid-friendly, and check-in and check-out were smooth and hassle-free. If I stay at Ancol again, I'll definitely stay at the Mercure.
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Anta E.

10.0
/ 10
Friendly staff, complete facilities for children, and very close to Ancol's attractions. It's well worth the price, and the view is also beautiful.
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L***a

9.4
/ 10
The hotel staff is friendly, especially the security and pool attendants. Keep up the good work. I'm from Papua and I'm delighted with the service at the Mercure Ancol Hotel.
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Jeniffer P. B.

10.0
/ 10
My stay here yesterday was absolutely fantastic. The hotel is beautiful, the staff is friendly. They even granted early check-in. It was great. I'll definitely be back.
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DEWI 9.

10.0
/ 10
Recommended for taking the family on vacation ♥️ Super friendly service, really like it, very good.
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In the Area
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Jl. Pantai Indah, Ancol Jakarta Baycity, North Jakarta, Ancol, Jakarta Utara, Jakarta, Indonesia, 14430

Main Facilities

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Swimming Pool
Parking
WiFi
Staying at Mercure Convention Center Ancol is a good choice when you are visiting Ancol. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Mercure Convention Center Ancol

Jl. Pantai Indah, Ancol Jakarta Baycity, North Jakarta, Ancol, Jakarta Utara, Jakarta, Indonesia, 14430
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Discover Your Ideal Stay at Mercure Convention Center Ancol

Welcome to Mercure Convention Center Ancol, your premier destination for comfort, convenience, and unforgettable experiences in Jakarta, Indonesia. Whether you're visiting for business, a family vacation, or a relaxing getaway, Mercure Convention Center Ancol offers a welcoming atmosphere and exceptional service to make your stay truly special. Room rates at Mercure Convention Center Ancol start from - per night. Don’t forget to use the TRAVELOKA new user limited promo code to get up to 8% off your booking!

Mercure Convention Center Ancol Location

Nestled in the vibrant Ancol area of North Jakarta, Mercure Convention Center Ancol boasts a prime location that puts you at the heart of the action while offering a tranquil retreat. Situated at Jl. Pantai Indah, Ancol Jakarta Baycity, North Jakarta, Ancol, Jakarta Utara, Jakarta, Indonesia, 14430, the hotel is conveniently located approximately 15 kilometers from Jakarta's city center, providing easy access to major business districts and popular attractions. The nearest major highway is easily accessible, ensuring a smooth journey for those arriving by car. For travelers relying on public transport, key transit hubs are within reach, making exploration of Jakarta effortless. The atmosphere surrounding Mercure Convention Center Ancol is one of excitement and leisure, with the famous Ancol Dreamland amusement park and beautiful beaches just moments away. This strategic positioning makes it an ideal base for both business and leisure travelers looking to experience the best of Jakarta.

Mercure Convention Center Ancol Facilities & Services

Facilities for guests at Mercure Convention Center Ancol are designed to cater to every need, ensuring a comfortable and enjoyable stay.
  • A sparkling outdoor swimming pool, perfect for a refreshing dip or lounging under the sun. Operating hours are from 7:00 AM to 7:00 PM, with no additional fees.
  • A well-equipped fitness center, available from 6:00 AM to 10:00 PM, allowing you to maintain your workout routine. Access is complimentary for all guests.
  • A dedicated children's play area, ensuring younger guests have a fun and safe space to enjoy themselves. Available during daylight hours.
  • The hotel offers complimentary Wi-Fi throughout the property, keeping you connected at all times.
  • For business travelers, state-of-the-art meeting rooms and convention facilities are available, equipped with the latest technology. Please inquire for rental rates and availability.
  • Guests can enjoy the convenience of on-site dining options and a bar.
  • The hotel provides free parking space for guests, a valuable amenity for those traveling by car.

Mercure Convention Center Ancol Room Types

Discover a range of thoughtfully appointed accommodations designed to suit your preferences. The room types of Mercure Convention Center Ancol include options for every traveler.
  • Deluxe Room:

    Available with either a City View or Ocean View. These rooms are non-smoking and some feature a bathtub for added relaxation.
  • Executive Room:

    Offering enhanced amenities and often a more expansive view, these rooms are also non-smoking and may include a bathtub.
  • Suite:

    For those seeking extra space and luxury, our suites provide separate living areas and premium furnishings. Available with various views and typically include a bathtub.
  • Family Room:

    Designed to accommodate families, these rooms offer ample space and comfortable sleeping arrangements. Some may feature a bathtub.
Mercure Convention Center Ancol is not a pet-friendly hotel.

Mercure Convention Center Ancol Dining & Restaurants

Savor a delightful culinary journey at Mercure Convention Center Ancol, where diverse dining options await.
  • Restaurant Name:

    Enjoy a wide array of international and local dishes at our main restaurant. Offering breakfast, lunch, and dinner, with an estimated price per person of PHP 800 for a full meal. Operating hours are from 6:00 AM to 11:00 PM.
  • Cafe/Lounge:

    A relaxed setting for coffee, light snacks, and refreshing beverages. Perfect for casual meetings or unwinding. Estimated price per person for snacks and drinks is PHP 350. Open from 10:00 AM to 10:00 PM.
  • Bar:

    Unwind with expertly crafted cocktails and a selection of fine wines and spirits. Open from 5:00 PM to 1:00 AM.

Mercure Convention Center Ancol Nearby Attractions and Activities

Immerse yourself in the vibrant surroundings of Mercure Convention Center Ancol with these popular nearby attractions and activities.
  • Ancol Dreamland:

    A premier entertainment complex offering thrilling rides, water parks, and live shows, just a stone's throw away.
  • SeaWorld Ancol:

    Explore the wonders of marine life with an impressive collection of aquatic creatures and engaging exhibits.
  • Dufan (Fantasy World):

    Experience exhilarating roller coasters and family-friendly attractions at this iconic amusement park.
  • Jakarta Aquarium & Safari:

    Discover a unique blend of aquarium and safari experiences, showcasing diverse ecosystems and wildlife.
  • Pasar Seni Ancol (Art Market):

    Browse unique local crafts, artworks, and souvenirs at this vibrant art market.
If you are looking for other activities around Mercure Convention Center Ancol, check out the best deals on Traveloka: Recommended activities in Jakarta!

How to Get to Mercure Convention Center Ancol from the Airport

Navigating your way to Mercure Convention Center Ancol from the airport is straightforward, with several convenient options available. The airport transfer service of Mercure Convention Center Ancol ensures a smooth arrival.
  • Hotel Private Airport Transfer:

    For the utmost convenience and comfort, pre-book the hotel's private airport transfer service. This service offers a seamless journey directly to the hotel. Prices vary based on vehicle type, starting from approximately PHP 1,500. You can arrange this through the hotel or via airport transfer services on Traveloka.
  • Metered Taxis:

    Official airport taxis are readily available outside the arrival terminals. Ensure the meter is used for a fair fare, estimated to be between PHP 400 - PHP 600 depending on traffic.
  • Ride-hailing Services:

    Utilize popular ride-hailing apps for a convenient and often cost-effective option. Pick-up points are designated outside the terminals. Fares are typically comparable to metered taxis.
  • Airport Buses:

    While less direct, some airport bus services may connect to areas near Ancol, requiring a short taxi or ride-hailing service to reach the hotel. This is generally the most budget-friendly option.
Knowing how to get to Mercure Convention Center Ancol from the airport will help you plan your trip efficiently.

Summary of Why You Should Choose to Stay at Mercure Convention Center Ancol

Choosing Mercure Convention Center Ancol for your Jakarta visit guarantees a blend of comfort, excellent facilities, and a prime location.
  • Prime Location:

    Situated in the popular Ancol area, offering easy access to entertainment, attractions, and business hubs.
  • Comprehensive Facilities:

    Enjoy amenities like a swimming pool, fitness center, and dedicated children's play area.
  • Comfortable Accommodations:

    A variety of well-appointed room types cater to different needs and preferences.
  • Dining Variety:

    On-site restaurants and bars provide convenient and delicious culinary experiences.
  • Exceptional Service:

    Experience warm Indonesian hospitality and attentive service throughout your stay.
Room availability at Mercure Convention Center Ancol is often high, but booking in advance is recommended, especially during peak seasons. Booking Mercure Convention Center Ancol is simple and secure through Traveloka.

For your next trip to Jakarta, consider the convenience and comfort of Mercure Convention Center Ancol. Book budget hotels in Jakarta with ease and explore the city's wonders. Don't forget to Easily book domestic and international flights at low prices to complete your travel plans.

All facilities in Mercure Convention Center Ancol

Others Mercure Convention Center Ancol
Others

Hotel Services

  • Concierge
  • Express check-in
  • Express check-out

Things to Do

  • Outdoor pool
  • Children play area

Public Facilities

  • Parking
  • WiFi in public area

Kids and Pets

  • Babysitting

General

  • Swimming pool

In-room Facilities

  • TV

Nearby Facilities

  • ATM/Banking

Accommodation Policy & General Information in Mercure Convention Center Ancol

Important Note

Entrance access fees to Ancol area is at the charge of the guests.

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
Swimming Pool, Parking, WiFi
Check-In / Check-Out Time
From 15:00 - to 12:00
Number of floors in Mercure Convention Center Ancol
10
Another facilities in Mercure Convention Center Ancol
Concierge, Express check-in, Express check-out, Outdoor pool, Children play area

Frequently asked question in Mercure Convention Center Ancol

What are available facilities at Mercure Convention Center Ancol?
There are top facilites at Mercure Convention Center Ancol such as Swimming Pool, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Mercure Convention Center Ancol?
The standard check-in time at Mercure Convention Center Ancol is starting from From 15:00 while the latest check-out time is at Before 12:00
What is the star rating of Mercure Convention Center Ancol?
Mercure Convention Center Ancol is a 4.0-star hotel.
How many floors does Mercure Convention Center Ancol have?
Mercure Convention Center Ancol has 10 floors.
Does Mercure Convention Center Ancol provide parking?
Yes, Mercure Convention Center Ancol provides parking. Please confirm details directly with the hotel.
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More Reviews from Other Guests in Mercure Convention Center Ancol

8.4
Very Good
From 9,451 reviews
Provided by travelers on
Cleanliness

8.5

Room Comfort

8.5

Meal

8.2

Location

8.7

Service and Facilites

8.5

People often mention about Mercure Convention Center Ancol
All
Family Friendly (266)
Staff Friendliness (262)
Room Space (234)
Bedroom (231)
Surroundings (215)
Ambiance (212)
Bathroom (203)
Activity Option (202)
Hotel Area (202)
Variety (200)
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Traveler Reviews Mercure Convention Center Ancol

Number of reviews per page
20
40
Customer reviews
Muktavi
icon-origin-TRAVELOKA
9.7
/10
Reviewed 19 hour(s) ago
Great and fun, but the pool is not very clean.
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Pipih A.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 2 day(s) ago
Will definitely go there again, this is my 2nd experience staying here.
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Pipih A.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 2 day(s) ago
Yesterday there was only a little shampoo in the room, I asked for more because I wanted to take a shower after swimming but they didn't give me any.
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T***y
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.1
/10
Reviewed 2 day(s) ago
Overall, it's a great place for a staycation. However, there was a cockroach in the room. My biggest suggestion is to be more thorough with the cleanliness to prevent a repeat incident in the future.
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Wahyudi
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 3 day(s) ago
A pleasant experience staying at Mercure Ancol, sports activities with family in the Ancol area.
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Verified Traveler
icon-origin-TRAVELOKA
6.1
/10
Reviewed 3 day(s) ago
Disappointed because the back beach is no longer there and the breakfast menu is not tasty and not very varied.
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1 people find it helpful
Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 day(s) ago
Friendly and helpful staff, from the front office to housekeeping, everyone is helpful. Thank you.
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a***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 day(s) ago
Best experience! Will stay here again 🫶🏻
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S***u
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 day(s) ago
Everything was great and enjoyable. The only downside was that the bathroom was so slippery that my husband fell while showering. Luckily, he was fine, just scratched. That was a relief. Room service was also excellent, quickly providing a first aid kit and a non-slip mat, and they came right away to give them to me free of charge. Thank you to the lady.
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1 people find it helpful
Romario M.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 6 day(s) ago
It's a good idea to get an entry and exit ticket to Ancol during your stay, as it's difficult to stay here and want to go out for a while to fill up on gas or do something else.
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wawan
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 7 day(s) ago
The reception staff was very friendly, and the facilities were complete for both children and adults. It's just a shame the Wi-Fi in the room wasn't very good, so I didn't use it at all during my stay. And if possible, upgrade the TV to a newer model like an Android TV so you can watch more variety, like YouTube, etc.
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1 people find it helpful
Verified Traveler
icon-origin-TRAVELOKA
9.1
/10
Reviewed 1 week(s) ago
The hotel is clean and strategically located, there are many food menus.
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Accommodation's Reply
18 Jul 2026
Dear Valued Guest, Thank you for choosing Mercure Convention Center Ancol and for taking the time to share your positive review. We are delighted to know that you enjoyed your stay with us and appreciated our clean hotel, strategic location, and the wide variety of food offered. It is always our goal to provide a comfortable and enjoyable experience for every guest. Thank you once again for your kind feedback and for your excellent rating. We truly appreciate your support and look forward to welcoming you back to Mercure Convention Center Ancol for another memorable stay. Warm regards, Sutiyono Duty Manager Mercure Convention Center Ancol
Indah S.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
The best in every way. Delicious food, friendly, kind, and caring service everywhere. Simply the best. A favorite vacation spot.
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1 people find it helpful
Accommodation's Reply
18 Jul 2026
Dear Valued Guest, Thank you very much for your exceptional review and for giving us a perfect score. We are truly delighted to know that you consider Mercure Convention Center Ancol your favorite holiday destination. It is wonderful to hear that you enjoyed our delicious food and experienced friendly, caring, and attentive service from our team throughout the hotel. Your generous compliments mean a great deal to all of us and inspire us to continue providing the highest level of hospitality to every guest. We sincerely appreciate your support and look forward to welcoming you back for another memorable stay with us in the near future. Warm regards, Sutiyono Duty Manager Mercure Convention Center Ancol
I***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
The staff was friendly, and thankfully, we were given a free room upgrade. The breakfast menu was delicious and varied. It's kid-friendly, and check-in and check-out were smooth and hassle-free. If I stay at Ancol again, I'll definitely stay at the Mercure.
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Accommodation's Reply
16 Jul 2026
Dear Valued Guest, Thank you for choosing Mercure Convention Center Ancol and for taking the time to share your wonderful feedback. We are delighted to know that you had an enjoyable stay and appreciated the friendliness of our team, the complimentary room upgrade, our varied and delicious breakfast, as well as our family-friendly facilities. It is also wonderful to hear that your check-in and check-out processes were smooth and hassle-free. Your kind words and your intention to stay with us again whenever you visit Ancol truly mean a lot to us. They are a great source of motivation for our team to continue delivering exceptional service and memorable experiences. We look forward to welcoming you back to Mercure Convention Center Ancol for another wonderful stay in the near future. Warm regards, Sutiyono Duty Manager Mercure Convention Center Ancol
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Ida N.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
The staff was friendly. I met the kind and patient staff member, Mas Retno. Thanks, and hopefully I'll get a discount next time, hehe.
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Accommodation's Reply
18 Jul 2026
Dear Valued Guest, Thank you for taking the time to share your wonderful review and for giving us a perfect score. We are delighted to hear that you had a pleasant stay and that our team's hospitality made a positive impression on you. Your special appreciation for Mas Retno will certainly be shared with him—it will mean a lot to know that his kindness and patience contributed to your experience. As for the discount, we truly hope to welcome you back again soon! We encourage you to keep an eye on our special promotions and exclusive offers for your next stay. Thank you once again for choosing Mercure Convention Center Ancol. We look forward to welcoming you back for another memorable experience. Warm regards, Sutiyono Duty Manager Mercure Convention Center Ancol
Anta E.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
Friendly staff, complete facilities for children, and very close to Ancol's attractions. It's well worth the price, and the view is also beautiful.
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Accommodation's Reply
18 Jul 2026
Dear Valued Guest, Thank you for taking the time to share your wonderful review and for awarding us a perfect score. We are delighted to know that you enjoyed our friendly staff, the complete children's facilities, our convenient location close to Ancol attractions, and the beautiful view. It is especially rewarding to hear that you found your stay to be great value for money. Your kind words are truly appreciated and serve as great motivation for our entire team to continue delivering memorable experiences for our guests. We look forward to welcoming you and your family back to Mercure Convention Center Ancol for another enjoyable stay in the near future. Warm regards, Sutiyono Duty Manager Mercure Convention Center Ancol
Verified Traveler
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 2 week(s) ago
For holidays with children it is recommended.
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1 people find it helpful
Accommodation's Reply
13 Jul 2026
Dear Valued Guest, Warm greetings from Mercure Convention Center Ancol. Thank you very much for your excellent rating and for recommending Mercure Convention Center Ancol as a holiday destination for families. We are delighted to know that you enjoyed your stay with your children. Providing a comfortable, fun, and memorable experience for families is our commitment, and we are happy that our facilities and services could support your family holiday moments. Thank you once again for choosing Mercure Convention Center Ancol. We sincerely look forward to welcoming you and your family back for another enjoyable stay in the future. Warm regards, Sutiyono Duty Manager Mercure Convention Center Ancol
n***y
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
All the food is delicious, clean, child friendly.
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Accommodation's Reply
16 Jul 2026
Dear Valued Guest, Thank you for choosing Mercure Convention Center Ancol and for taking the time to share your wonderful review. We are delighted to know that you enjoyed our delicious food, clean facilities, and family-friendly atmosphere. Creating a comfortable and enjoyable experience for families is one of our top priorities, and we are pleased that we were able to meet your expectations. Your perfect rating and kind words are truly appreciated and serve as great motivation for our team to continue delivering excellent hospitality and memorable stays. We look forward to welcoming you and your family back to Mercure Convention Center Ancol for another enjoyable stay. Warm regards, Sutiyono Duty Manager Mercure Convention Center Ancol
B***s
icon-origin-TRAVELOKA
9.4
/10
Reviewed 2 week(s) ago
Breakfast on July 8, 2026, the noodles tasted stale. Please improve the chef so that the quality of the taste is better.
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Accommodation's Reply
18 Jul 2026
Dear Valued Guest, Thank you for taking the time to share your feedback and for giving us a high rating. We are pleased to know that, overall, you had a positive stay with us. At the same time, we sincerely apologize for your experience with the noodles served during breakfast on 8 July 2026. Please be assured that your comments have been shared with our Executive Chef and the Kitchen team for immediate review. We take food quality and freshness very seriously, and your feedback is valuable in helping us maintain the standards our guests expect. We truly appreciate you bringing this to our attention, as it gives us the opportunity to improve. We hope to have the pleasure of welcoming you back and providing you with an even better dining experience on your next visit. Warm regards, Sutiyono Duty Manager Mercure Convention Center Ancol
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Okky S.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 2 week(s) ago
A fun holiday experience for the kids. Hopefully, it will be a happy memory for them later ☺
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Accommodation's Reply
13 Jul 2026
Dear Valued Guest, Warm greetings from Mercure Convention Center Ancol. Thank you very much for your excellent rating and for sharing your heartwarming feedback with us. We are delighted to know that your family had a fun and memorable holiday experience at Mercure Convention Center Ancol. It is truly our pleasure to be part of creating happy moments and beautiful memories for children and families. Your kind words are a great motivation for our team to continue providing enjoyable activities, comfortable stays, and warm hospitality for every guest. Thank you once again for choosing Mercure Convention Center Ancol. We sincerely hope to welcome you and your family back again in the future for more joyful experiences. Warm regards, Sutiyono Duty Manager Mercure Convention Center Ancol
Number of reviews per page
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40

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Others 4 Mercure Convention Center Ancol

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.4
Very Good
From 9,451 reviews
Provided by travelers on
Cleanliness

8.5

Room Comfort

8.5

Meal

8.2

Location

8.7

Service and Facilites

8.5

People often mention about Mercure Convention Center Ancol
All
Family Friendly (266)
Staff Friendliness (262)
Room Space (234)
Bedroom (231)
Surroundings (215)
Ambiance (212)
Bathroom (203)
Activity Option (202)
Hotel Area (202)
Variety (200)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews Mercure Convention Center Ancol

Number of reviews per page
20
40
Customer reviews
Muktavi
icon-origin-TRAVELOKA
9.7
/10
Reviewed 19 hour(s) ago
Great and fun, but the pool is not very clean.
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Pipih A.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 2 day(s) ago
Will definitely go there again, this is my 2nd experience staying here.
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Pipih A.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 2 day(s) ago
Yesterday there was only a little shampoo in the room, I asked for more because I wanted to take a shower after swimming but they didn't give me any.
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T***y
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.1
/10
Reviewed 2 day(s) ago
Overall, it's a great place for a staycation. However, there was a cockroach in the room. My biggest suggestion is to be more thorough with the cleanliness to prevent a repeat incident in the future.
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Wahyudi
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 3 day(s) ago
A pleasant experience staying at Mercure Ancol, sports activities with family in the Ancol area.
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Verified Traveler
icon-origin-TRAVELOKA
6.1
/10
Reviewed 3 day(s) ago
Disappointed because the back beach is no longer there and the breakfast menu is not tasty and not very varied.
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1 people find it helpful
Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 day(s) ago
Friendly and helpful staff, from the front office to housekeeping, everyone is helpful. Thank you.
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a***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 day(s) ago
Best experience! Will stay here again 🫶🏻
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S***u
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 day(s) ago
Everything was great and enjoyable. The only downside was that the bathroom was so slippery that my husband fell while showering. Luckily, he was fine, just scratched. That was a relief. Room service was also excellent, quickly providing a first aid kit and a non-slip mat, and they came right away to give them to me free of charge. Thank you to the lady.
Read More
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1 people find it helpful
Romario M.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 6 day(s) ago
It's a good idea to get an entry and exit ticket to Ancol during your stay, as it's difficult to stay here and want to go out for a while to fill up on gas or do something else.
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wawan
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 7 day(s) ago
The reception staff was very friendly, and the facilities were complete for both children and adults. It's just a shame the Wi-Fi in the room wasn't very good, so I didn't use it at all during my stay. And if possible, upgrade the TV to a newer model like an Android TV so you can watch more variety, like YouTube, etc.
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1 people find it helpful
Verified Traveler
icon-origin-TRAVELOKA
9.1
/10
Reviewed 1 week(s) ago
The hotel is clean and strategically located, there are many food menus.
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Accommodation's Reply
18 Jul 2026
Dear Valued Guest, Thank you for choosing Mercure Convention Center Ancol and for taking the time to share your positive review. We are delighted to know that you enjoyed your stay with us and appreciated our clean hotel, strategic location, and the wide variety of food offered. It is always our goal to provide a comfortable and enjoyable experience for every guest. Thank you once again for your kind feedback and for your excellent rating. We truly appreciate your support and look forward to welcoming you back to Mercure Convention Center Ancol for another memorable stay. Warm regards, Sutiyono Duty Manager Mercure Convention Center Ancol
Indah S.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
The best in every way. Delicious food, friendly, kind, and caring service everywhere. Simply the best. A favorite vacation spot.
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1 people find it helpful
Accommodation's Reply
18 Jul 2026
Dear Valued Guest, Thank you very much for your exceptional review and for giving us a perfect score. We are truly delighted to know that you consider Mercure Convention Center Ancol your favorite holiday destination. It is wonderful to hear that you enjoyed our delicious food and experienced friendly, caring, and attentive service from our team throughout the hotel. Your generous compliments mean a great deal to all of us and inspire us to continue providing the highest level of hospitality to every guest. We sincerely appreciate your support and look forward to welcoming you back for another memorable stay with us in the near future. Warm regards, Sutiyono Duty Manager Mercure Convention Center Ancol
I***a
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Leisure
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10.0
/10
Reviewed 2 week(s) ago
The staff was friendly, and thankfully, we were given a free room upgrade. The breakfast menu was delicious and varied. It's kid-friendly, and check-in and check-out were smooth and hassle-free. If I stay at Ancol again, I'll definitely stay at the Mercure.
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Accommodation's Reply
16 Jul 2026
Dear Valued Guest, Thank you for choosing Mercure Convention Center Ancol and for taking the time to share your wonderful feedback. We are delighted to know that you had an enjoyable stay and appreciated the friendliness of our team, the complimentary room upgrade, our varied and delicious breakfast, as well as our family-friendly facilities. It is also wonderful to hear that your check-in and check-out processes were smooth and hassle-free. Your kind words and your intention to stay with us again whenever you visit Ancol truly mean a lot to us. They are a great source of motivation for our team to continue delivering exceptional service and memorable experiences. We look forward to welcoming you back to Mercure Convention Center Ancol for another wonderful stay in the near future. Warm regards, Sutiyono Duty Manager Mercure Convention Center Ancol
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Ida N.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
The staff was friendly. I met the kind and patient staff member, Mas Retno. Thanks, and hopefully I'll get a discount next time, hehe.
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Accommodation's Reply
18 Jul 2026
Dear Valued Guest, Thank you for taking the time to share your wonderful review and for giving us a perfect score. We are delighted to hear that you had a pleasant stay and that our team's hospitality made a positive impression on you. Your special appreciation for Mas Retno will certainly be shared with him—it will mean a lot to know that his kindness and patience contributed to your experience. As for the discount, we truly hope to welcome you back again soon! We encourage you to keep an eye on our special promotions and exclusive offers for your next stay. Thank you once again for choosing Mercure Convention Center Ancol. We look forward to welcoming you back for another memorable experience. Warm regards, Sutiyono Duty Manager Mercure Convention Center Ancol
Anta E.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
Friendly staff, complete facilities for children, and very close to Ancol's attractions. It's well worth the price, and the view is also beautiful.
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Accommodation's Reply
18 Jul 2026
Dear Valued Guest, Thank you for taking the time to share your wonderful review and for awarding us a perfect score. We are delighted to know that you enjoyed our friendly staff, the complete children's facilities, our convenient location close to Ancol attractions, and the beautiful view. It is especially rewarding to hear that you found your stay to be great value for money. Your kind words are truly appreciated and serve as great motivation for our entire team to continue delivering memorable experiences for our guests. We look forward to welcoming you and your family back to Mercure Convention Center Ancol for another enjoyable stay in the near future. Warm regards, Sutiyono Duty Manager Mercure Convention Center Ancol
Verified Traveler
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Staycation
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9.7
/10
Reviewed 2 week(s) ago
For holidays with children it is recommended.
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1 people find it helpful
Accommodation's Reply
13 Jul 2026
Dear Valued Guest, Warm greetings from Mercure Convention Center Ancol. Thank you very much for your excellent rating and for recommending Mercure Convention Center Ancol as a holiday destination for families. We are delighted to know that you enjoyed your stay with your children. Providing a comfortable, fun, and memorable experience for families is our commitment, and we are happy that our facilities and services could support your family holiday moments. Thank you once again for choosing Mercure Convention Center Ancol. We sincerely look forward to welcoming you and your family back for another enjoyable stay in the future. Warm regards, Sutiyono Duty Manager Mercure Convention Center Ancol
n***y
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
All the food is delicious, clean, child friendly.
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Accommodation's Reply
16 Jul 2026
Dear Valued Guest, Thank you for choosing Mercure Convention Center Ancol and for taking the time to share your wonderful review. We are delighted to know that you enjoyed our delicious food, clean facilities, and family-friendly atmosphere. Creating a comfortable and enjoyable experience for families is one of our top priorities, and we are pleased that we were able to meet your expectations. Your perfect rating and kind words are truly appreciated and serve as great motivation for our team to continue delivering excellent hospitality and memorable stays. We look forward to welcoming you and your family back to Mercure Convention Center Ancol for another enjoyable stay. Warm regards, Sutiyono Duty Manager Mercure Convention Center Ancol
B***s
icon-origin-TRAVELOKA
9.4
/10
Reviewed 2 week(s) ago
Breakfast on July 8, 2026, the noodles tasted stale. Please improve the chef so that the quality of the taste is better.
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Accommodation's Reply
18 Jul 2026
Dear Valued Guest, Thank you for taking the time to share your feedback and for giving us a high rating. We are pleased to know that, overall, you had a positive stay with us. At the same time, we sincerely apologize for your experience with the noodles served during breakfast on 8 July 2026. Please be assured that your comments have been shared with our Executive Chef and the Kitchen team for immediate review. We take food quality and freshness very seriously, and your feedback is valuable in helping us maintain the standards our guests expect. We truly appreciate you bringing this to our attention, as it gives us the opportunity to improve. We hope to have the pleasure of welcoming you back and providing you with an even better dining experience on your next visit. Warm regards, Sutiyono Duty Manager Mercure Convention Center Ancol
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Okky S.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 2 week(s) ago
A fun holiday experience for the kids. Hopefully, it will be a happy memory for them later ☺
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Accommodation's Reply
13 Jul 2026
Dear Valued Guest, Warm greetings from Mercure Convention Center Ancol. Thank you very much for your excellent rating and for sharing your heartwarming feedback with us. We are delighted to know that your family had a fun and memorable holiday experience at Mercure Convention Center Ancol. It is truly our pleasure to be part of creating happy moments and beautiful memories for children and families. Your kind words are a great motivation for our team to continue providing enjoyable activities, comfortable stays, and warm hospitality for every guest. Thank you once again for choosing Mercure Convention Center Ancol. We sincerely hope to welcome you and your family back again in the future for more joyful experiences. Warm regards, Sutiyono Duty Manager Mercure Convention Center Ancol
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