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Mercure Convention Center Ancol
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Mercure Convention Center Ancol
Hotels
8.6
/10
Very Good
7,470 reviews
What Guests Say About Their Stay
Family Friendly (201)
Staff Friendliness (197)
Room Space (192)
Bedroom (176)
Sri H.
10.0
/ 10
The staff was very friendly. Thank you to Bapak Setiyadi and team, they genuinely took care of my mom. Thank you for Ibu Fransiska for the smooth check-in process.
dyah r.
10.0
/ 10
ga ada keluhan apapun karena memang mercure ancol adalah tempat favorit saya n keluarga utk liburan atau staycation sjk jaman dulu kala. dari mulai staff , kamar dan amenitiesnya, lingkungan sekitar, kelengkapan hiburan, sampai food and beveragenya patut diacungi jempol. terima kasih kpd mas Sony dkk atas keramahan dan kecekatannya dlm bertugas, see you next time 🙏
all in all, this hotel has a very good hospitality and service. keep up the excellent work !
L***a
10.0
/ 10
The room was very clean, there was nothing dirty whether it's on the floor or walls. The ambiance also great, the service was top tier, they're all really friendly, especially the front desk named Rahma, she upgraded my room for free, where the room is spacious and had a beautiful view facing the sea. Overall, I had a really great time there all thanks to Rahma.
IDA P. H.
8.5
/ 10
We had a great staycation during the holiday, the kids love it, although the swimming pool is quite small compare to the size of this hotel and the number of visitor, hope next time the swimming pool will be bigger
Surung S.
9.7
/ 10
Pros. What a beautiful staycation at Mercure Ancol, they have friendly staff, from the security officer, bell boy and the receptionist they are all well performed during the peak season, especially with Pak Denny at the front desk, he is very helpful. The breakfast was good, the area of the restaurant is huge, can serve all the guests with small queuing and you can spend your time enjoy the food with no limit time. The best of the best is the pool slide that my son enjoyed the most. Cons. Almost none but due to covid situation the activities of the pool is limited to 1 hour only. The variety of food is very good but needs to be improved for the taste. Oh ya, you have to pay the entrance fee for your vehicle and people, so you will spend more money if you plan to go out/in the Ancol Area. This Mercure Hotel deserves 5 stars recommended hotel from me. Well done Mercure Ancol and Thank you for your hospitality.
In the Area
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Jl. Pantai Indah, Ancol Jakarta Baycity, North Jakarta, Ancol, Jakarta Utara, Jakarta, Indonesia, 14430
Main Facilities
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Swimming Pool
Parking
WiFi
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Available Room Types in Mercure Convention Center Ancol
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What's around Mercure Convention Center Ancol
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Jl. Pantai Indah, Ancol Jakarta Baycity, North Jakarta, Ancol, Jakarta Utara, Jakarta, Indonesia, 14430
Discover More About Mercure Convention Center Ancol
Location
Staying at Mercure Convention Center Ancol is a good choice when you are visiting Ancol.
About Mercure Convention Center Ancol
Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
WiFi is available within public areas of the property to help you to stay connected with family and friends.
Mercure Convention Center Ancol is a hotel with great comfort and excellent service according to most hotel's guests.
Get precious and unforgettable moment during your stay at Mercure Convention Center Ancol.
All facilities in Mercure Convention Center Ancol
Bar, Cafe and Lounge
Swimming Pool
Functional Hall
Common Space
Lobby
Hotel Services
- Concierge
- Express check-in
- Express check-out
Things to Do
- Outdoor pool
- Children play area
Public Facilities
- Parking
- WiFi in public area
Kids and Pets
- Babysitting
General
- Swimming pool
In-room Facilities
- TV
Nearby Facilities
- ATM/Banking
Accommodation Policy & General Information in Mercure Convention Center Ancol
Important Note
Entrance access fees to Ancol area is at the charge of the guests.
Check-in/Check-out Time
Check-in:
From 15:00
Check-out:
Before 12:00
Hotel policy is not yet available.
General Information
Popular Facilities | Swimming Pool, Parking, WiFi |
Check-In / Check-Out Time | From 15:00 - Before 12:00 |
Number of floors in Mercure Convention Center Ancol | 10 |
Another facilities in Mercure Convention Center Ancol | Concierge, Express check-in, Express check-out, Outdoor pool, Children play area |
Frequently asked question in Mercure Convention Center Ancol
What are available facilities at Mercure Convention Center Ancol?
There are top facilites at Mercure Convention Center Ancol such as Swimming Pool, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Mercure Convention Center Ancol?
The standard check-in time at Mercure Convention Center Ancol is starting from From 15:00 while the latest check-out time is at Before 12:00
More Reviews from Other Guests in Mercure Convention Center Ancol
Traveloka (7,283)
Other sources (187)
8.6
Very Good
From 7,283 reviews
Provided by travelers on
Cleanliness
8.7
Room Comfort
8.6
Meal
8.4
Location
8.8
Service and Facilites
8.6
People often mention about Mercure Convention Center Ancol
All
Staff Friendliness (155)
Family Friendly (150)
Bedroom (137)
Room Space (136)
Surroundings (128)
Ambiance (124)
Bathroom (123)
Variety (116)
Hotel Area (115)
Activity Option (111)
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Traveler Reviews Mercure Convention Center Ancol
Number of reviews per page
20
40
Customer reviews
winna e.
Leisure
9.7
/10
Reviewed 9 hour(s) ago
The best, everything was satisfactory. The service was also excellent.
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E***a
Leisure
9.4
/10
Reviewed 3 day(s) ago
The room is very spacious, clean and comfortable.
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PS
Putri S.
Leisure
9.7
/10
Reviewed 3 day(s) ago
This is one of the hotels I'd consider for a family staycation. It's clean, smells great, and the staff are friendly.
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MR
Meliana R.
Leisure
9.4
/10
Reviewed 1 week(s) ago
The hotel is very kid-friendly,
from the swimming pool to the playground for children. You can even request a crib, which is rare in other hotels.
The rooms are clean, and the staff is friendly.
The location is quite far from Karnival Beach. It's recommended to stay there on weekends. It turns out that weekdays are quiet at night, making walking to the beach a bit scary.
However, the breakfast menu is disappointing for a 4-star hotel.
The menu lacks variety.
It lacks flavor.
It's bland.
That's the only thing I really dislike about this hotel.
Hopefully, it can be improved in the future.
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d***a
Staycation
8.5
/10
Reviewed 1 week(s) ago
The staff was very friendly and full of kids activity
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Anni D.
Leisure
10.0
/10
Reviewed 2 week(s) ago
A very pleasant hotel for a family vacation, with plenty of games for the kids and a nice pool. There's a wide selection of breakfast options. The rooms are clean and the service is friendly.
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1 people find it helpful
A***n
Leisure
10.0
/10
Reviewed 2 week(s) ago
The check-in and check-out process was very quick and easy. However, the queues for check-in and breakfast were very long, as this hotel is a family favorite on Saturdays and Sundays.
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SH
Sri H.
Staycation
10.0
/10
Reviewed 2 week(s) ago
The staff was very friendly. Thank you to Bapak Setiyadi and team, they genuinely took care of my mom. Thank you for Ibu Fransiska for the smooth check-in process.
1 people find it helpful
Accommodation's Reply
15 Jul 2025
Dear Ms. Sri. H, Thank you very much for your compliments and appreciation for Mr. Setiyadi and his team, as well as Ms. Fransiska. We are very pleased to know that they were able to provide sincere attention to your mother and make the check-in process smooth and enjoyable. Your appreciation means a lot to us and motivates the entire team to continue providing the best service to every guest. We look forward to welcoming you and your family back to Mercure Ancol. Fachry Aulia, Asst. Front Office Manager
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Zainal A.
10.0
/10
Reviewed 3 week(s) ago
Recommended hotel, especially for those bringing children
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Accommodation's Reply
15 Jul 2025
Dear Mr. Zainal A, Thank you very much for your recommendation. We are very pleased to hear that Hotel Mercure Ancol is the right choice, especially for guests with children. We are always committed to providing the best facilities and services to ensure the whole family feels comfortable and happy during their stay. We look forward to welcoming you and your family back on your next visit. Best regards, Fachry Aulia, Assistant Front Office Manager
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Muhammad L. M.
Staycation
8.5
/10
Reviewed 3 week(s) ago
Come on, let's replace the Mercure TV with a smart TV so the kids can enjoy watching YouTube... heheh
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1 people find it helpful
SH
Susi H.
8.5
/10
Reviewed 3 week(s) ago
It's a great place to stay with children, as there are plenty of play areas available.
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1 people find it helpful
Accommodation's Reply
15 Jul 2025
Dear Ms. Susi H, Thank you very much for your positive review. We are very pleased to know that you and your children enjoyed the play facilities we provide at Hotel Mercure Ancol. We always strive to provide a fun and family-friendly atmosphere so that all guests, especially children, feel comfortable and happy during their stay. We look forward to welcoming you and your family back on your next visit. Best regards, Fachry Aulia, Assistant Front Office Manager
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b***i
Leisure
8.5
/10
Reviewed 3 week(s) ago
The hotel staff is friendly and responsive.
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2 people find it helpful
Accommodation's Reply
15 Jul 2025
Dear b*i, Thank you for your appreciation of our staff's hospitality and prompt response. We are delighted to know that our service met your expectations. We look forward to welcoming you back to the Mercure Ancol Hotel. Sincerely, Fachry Aulia, Assistant Front Office Manager
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R***i
Staycation
9.1
/10
Reviewed 3 week(s) ago
The room is a bit dated, in need of modernization with a smart TV and a more elegant interior. The AC is a bit noisy but cool. It's perfect for activities with kids, as there are many facilities such as a game center, soccer field, pool with high slide, and archery area. The breakfast provided is quite satisfying.
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RR
Rindi R.
Leisure
10.0
/10
Reviewed 3 week(s) ago
There are lots of activities for the kids. The kids love it and don't want to go home. 🥰
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D***a
8.5
/10
Reviewed 3 week(s) ago
The food and service are good. The room is quite small for that price. And the downside is that access to everywhere is difficult. If you want to enter from outside Ancol to the hotel, you have to pay each person and then if you leave Ancol and want to go back to the hotel, you have to pay again. So you can't go anywhere, only inside Ancol. Those of us who stay inside Ancol shouldn't be charged again if you just want to go to the hotel. Besides, if you want to go to the rides, you have to pay, it's not a problem.
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1 people find it helpful
M***d
Leisure
10.0
/10
Reviewed 3 week(s) ago
Thank you Mercure Ancol.. The swimming pool is spacious, the play area is spacious.. There are many variations of food at breakfast..
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MM
Muhammad M. S.
Leisure
10.0
/10
Reviewed 3 week(s) ago
always nice to stay here.. many facilities that can be used swimming pool.. entertainment area etc.. thank you Mercure Ancol
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1 people find it helpful
A***l
Staycation
9.4
/10
Reviewed 3 week(s) ago
The hotel atmosphere is comfortable & the hotel staff is very friendly, a very child-friendly hotel, the children are very happy with the variety of indoor and outdoor games.
Thank you Mercure Hotel Ancol.
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2 people find it helpful
P***i
Transit
10.0
/10
Reviewed 4 week(s) ago
I was so happy to be able to check in early and get free ice cream (gelato) too
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dr
dyah r.
10.0
/10
Reviewed 4 week(s) ago
ga ada keluhan apapun karena memang mercure ancol adalah tempat favorit saya n keluarga utk liburan atau staycation sjk jaman dulu kala. dari mulai staff , kamar dan amenitiesnya, lingkungan sekitar, kelengkapan hiburan, sampai food and beveragenya patut diacungi jempol. terima kasih kpd mas Sony dkk atas keramahan dan kecekatannya dlm bertugas, see you next time 🙏
all in all, this hotel has a very good hospitality and service. keep up the excellent work !
Read More
2 people find it helpful
Number of reviews per page
20
40
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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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