Dear Ms. N*a, “Greetings from Monolook Bekasi Hotel.” Thank you for choosing Monolook Bekasi Hotel as your accommodation during your visit to Bekasi, and thank you for taking the time to provide feedback and a positive review during your stay. Regarding our TVs, we are currently replacing them with new Google TVs, and only two floors have already been upgraded. We are proud to know that you had a memorable experience during your stay at Monolook Bekasi Hotel. Your positive review and feedback are very valuable to us, and we look forward to your next visit. Sincerely, Wiwied Yunias Tanto, Assistant Hotel Manager