Monoloog Hotel Bekasi

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Overall Ratings & Reviews Monoloog Hotel Bekasi

Traveloka (17.481)
Other sources (37)
8,3
Very Good
From 17.481 reviews
Provided by travelers on
Cleanliness

8,4

Room Comfort

8,3

Meal

7,7

Location

8,4

Service and Facilites

8,3

People often mention about Monoloog Hotel Bekasi
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Staff Friendliness (112)
Bedroom (107)
Ambiance (99)
Accessibility (91)
Distance to City Center (88)
Bathroom (88)
Hotel Area (87)
Check-in/out Time (74)
Room Space (70)
Surroundings (67)
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Traveler Reviews Monoloog Hotel Bekasi

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40
Customer reviews
Aziz J.
icon-origin-TRAVELOKA
8,5
/10
Reviewed 5 day(s) ago
Best service and comfortable.
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S***a
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Staycation
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8,5
/10
Reviewed 2 week(s) ago
Thank you so much! The staff were very friendly and helpful during check-in.
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r***t
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10,0
/10
Reviewed 3 week(s) ago
The hotel staff are friendly and the hotel is nice.
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1 people find it helpful
T***i
icon-Leisure
Leisure
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8,5
/10
Reviewed 3 week(s) ago
Please change the bed sheets every time a guest checks out.
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1 people find it helpful
T***i
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Leisure
icon-origin-TRAVELOKA
8,5
/10
Reviewed 3 week(s) ago
The entire staff is friendly, but please change the sheets after each guest leaves.
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Q***N
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Staycation
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8,2
/10
Reviewed 4 week(s) ago
(+) Great location, smooth check-in process, convenience store nearby. (-) Hairdryer is broken, no free parking fee
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Accommodation's Reply
22 May 2026
Dear Q***N, Thank you for sharing your detailed feedback from your recent stay at Monoloog Hotel Bekasi . We appreciate the compliments about the location, facilities nearest. We also apologize for the inconvenience caused,We will share your comments with our team. We sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Regards, Wiwied Yunias Tanto Asst Hotel Manager
I***h
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8,2
/10
Reviewed 5 week(s) ago
Pretty good.. Please check the room used by the previous customer because the new customer checked in and when they entered the room there was a cigarette smell, I'm afraid the new customer will think they're smoking. This is just a suggestion to make the customer more comfortable 🙏☺️
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Accommodation's Reply
22 May 2026
Dear Mr./Ms. I*h, Thank you for taking the time to write a review about your stay at our hotel. We apologize for the unpleasant experience you had. We have forwarded your review to our team so that we can take immediate action to address and improve the quality of our hotel and services. We can only improve the quality of our services and facilities when we receive reviews from our guests. We and our team sincerely hope to have the opportunity to welcome you back in the future. Sincerely, Vivied Junius Tanto, Assistant Hotel Manager
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R***i
icon-origin-TRAVELOKA
6,4
/10
Reviewed 5 week(s) ago
Facilities need to be improved, such as the AC not cooling and the slippers provided not being sufficient for the number of guests. Service is fast and the staff is friendly.
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Accommodation's Reply
22 May 2026
Dear Mr./Ms. R*i, Thank you for taking the time to write a review about your stay at our hotel. We apologize for any unpleasant experiences you may have had. We have forwarded your review to our team so that we can immediately address and improve the quality of our hotel and services. Regarding the facilities, they are up to our hotel's standards, but if you require anything additional, we can provide it. We can only improve the quality of our service and facilities based on guest reviews. We and our team sincerely hope to have the opportunity to welcome you back in the future. Sincerely, Wiwied Yunias Tanto, Assistant Hotel Manager
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N***a
icon-origin-TRAVELOKA
9,7
/10
Reviewed 5 week(s) ago
Everything's fine, but it would be even better if the TV was updated. So I could watch Netflix, since my TV is really lacking.
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1 people find it helpful
Accommodation's Reply
22 May 2026
Dear Ms. N*a, “Greetings from Monolook Bekasi Hotel.” Thank you for choosing Monolook Bekasi Hotel as your accommodation during your visit to Bekasi, and thank you for taking the time to provide feedback and a positive review during your stay. Regarding our TVs, we are currently replacing them with new Google TVs, and only two floors have already been upgraded. We are proud to know that you had a memorable experience during your stay at Monolook Bekasi Hotel. Your positive review and feedback are very valuable to us, and we look forward to your next visit. Sincerely, Wiwied Yunias Tanto, Assistant Hotel Manager
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h***n
icon-Business
Business
icon-origin-TRAVELOKA
8,2
/10
Reviewed 6 week(s) ago
Affordable accommodation, easy check-in process, only hourly parking.
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1 people find it helpful
Accommodation's Reply
22 May 2026
Dear Valued Guest, This is a message from Monolook Hotel Bekasi. We thank you for choosing Monolook Hotel Bekasi as your accommodation during your visit to Bekasi. We sincerely apologize for the unpleasant experience you had. As Monolook Hotel is located within a shopping mall, we apologize if you are still being charged for parking. However, we are currently discussing with the shopping mall management regarding special parking rates for hotel guests. Thank you for your interest and feedback, which is very important to us. We hope to provide you with a better stay next time. Sincerely, Viviet Junius Tanto, Assistant Hotel Manager
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Verified Traveler
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10,0
/10
Reviewed 6 week(s) ago
Hotel staff are very friendly and helpful.
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1 people find it helpful
Accommodation's Reply
22 May 2026
Dear Mr. G*t, Greetings from Monolook Bekasi Hotel. Thank you for choosing Monolook Bekasi Hotel as your accommodation during your visit to Bekasi, and thank you for taking the time to provide feedback and a positive review during your stay. We are very proud to know that you had a memorable experience during your stay at Monolook Bekasi. Your positive review and feedback are very valuable to us, and we look forward to welcoming you again next time. Sincerely, Wiwied Yunias Tanto, Assistant Hotel Manager
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t***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
6,3
/10
Reviewed 7 week(s) ago
The mattress pad, pillowcase, and blanket are dirty and not clean enough, the towels smell of bleach, the breakfast menu is lacking, please improve the cleanliness and breakfast menu, thank you.
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2 people find it helpful
Accommodation's Reply
22 May 2026
Dear Mr./Ms. t*a, Thank you for taking the time to write a review about your stay at our hotel. We apologize for any unpleasant experience you had during your stay. We have forwarded your review to the relevant team so that we can take immediate action to address and improve the quality of our hotel and services. We can only improve the quality of our services and facilities based on reviews from our guests. We and our team sincerely hope to have the opportunity to welcome you back in the future. Sincerely, Wiwied Yunias Tanto, Assistant Hotel Manager
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K***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9,4
/10
Reviewed 7 week(s) ago
The staff is super duper friendly and very helpful, the hotel area is also very close to everywhere, to get to East Bekasi Station by motorized vehicle is also only 5-10 minutes, the room is also clean and the AC is really cold.
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Accommodation's Reply
20 May 2026
Dear Mr./Ms. Ke*i, “Greetings from Monolook Bekasi Hotel.” Thank you for choosing Monolook Bekasi Hotel as your accommodation during your visit to Bekasi. Thank you for taking the time to provide feedback and a positive review during your stay at Monolook Bekasi Hotel. We are proud to know that you had a memorable experience during your stay. Your positive feedback and comments are very valuable to us, and we hope to welcome you again in the future. Sincerely, Wiwied Yunias Tanto, Assistant Hotel Manager
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D***i
icon-Business
Business
icon-origin-TRAVELOKA
8,2
/10
Reviewed 7 week(s) ago
The hotel staff was very friendly, very helpful at check in, the room was okay.
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Accommodation's Reply
20 May 2026
Dear Mr./Ms. D*i, Greetings from Monolook Bekasi Hotel. Thank you for choosing Monolook Bekasi Hotel as your accommodation during your visit to Bekasi. Thank you for taking the time to provide feedback and a positive review during your stay at Monolook Bekasi Hotel. We are proud to know that you had a memorable experience during your stay. Your positive feedback and comments are very valuable to us, and we hope to welcome you again in the future. Sincerely, Wiwied Yunias Tanto, Assistant Hotel Manager
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D***l
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9,4
/10
Reviewed 7 week(s) ago
I've stayed here many times, and now I can watch Netflix and YouTube, and I feel even more at home.
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Accommodation's Reply
20 May 2026
Dear Mr./Ms. D*i, Greetings from Monolook Bekasi Hotel. Thank you for choosing Monolook Bekasi Hotel as your accommodation during your visit to Bekasi. Thank you for taking the time to provide feedback and a positive review during your stay at Monolook Bekasi Hotel. We are proud to know that you had a memorable experience during your stay. Your positive feedback and comments are very valuable to us, and we hope to welcome you again in the future. Sincerely, Wiwied Yunias Tanto, Assistant Hotel Manager
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R***l
icon-origin-TRAVELOKA
8,1
/10
Reviewed 8 week(s) ago
The mattress is too soft so it's not comfortable
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2 people find it helpful
Erik S.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10,0
/10
Reviewed 8 week(s) ago
When I stayed here during the fasting month of 2016, there was no smart TV, but now in 2026, there is a smart TV.
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Accommodation's Reply
28 Apr 2026
Dear Eric, "Greetings from Monolux Bekasi Hotel." Thank you for choosing Monolux Bekasi Hotel as your accommodation during your visit to Bekasi, and thank you for taking the time to provide feedback and a positive review during your stay. We are very proud to know that you had a memorable experience during your stay at Monolux Bekasi. Your positive review and feedback are very valuable to us, and we look forward to welcoming you again next time. Sincerely, Vivied Junius Tanto, Assistant Hotel Manager
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R***y
icon-Business
Business
icon-origin-TRAVELOKA
8,5
/10
Reviewed 9 week(s) ago
The bathroom exhaust fan is noisy, the right bedside lamp is off... everything else is ok.
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Accommodation's Reply
28 Apr 2026
Dear Mr. R*y, Sincerely, Monolog Hotel Bekasi. We thank you for choosing Hotel Bekasi as your accommodation during your visit to Bekasi. We sincerely apologize for the unpleasant experience you had regarding the malfunctioning ventilation fan and light. We have informed the relevant departments to take immediate action to resolve this issue. Thank you for your attention and valuable feedback. We hope to provide you with a better accommodation in the future. Sincerely, Viviet Junius Tanto, Assistant Hotel Manager
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M***e
icon-origin-TRAVELOKA
9,1
/10
Reviewed 9 week(s) ago
recommend utk stay dkt dg mall
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Accommodation's Reply
28 Apr 2026
Dear Mr./Ms. M*e, "Respectfully yours from Monolook Bekasi Hotel," Thank you for choosing Monolook Bekasi Hotel as your accommodation during your visit to Bekasi, and thank you for taking the time to provide feedback and a positive review during your stay. We are very proud to know that you had a memorable experience during your stay at Monolook Bekasi. Your positive review and feedback are invaluable to us, and we look forward to welcoming you again next time. Sincerely, Wiwied Yunias Tanto, Assistant Hotel Manager
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M***r
icon-Transit
Transit
icon-origin-TRAVELOKA
9,4
/10
Reviewed 9 week(s) ago
Perfect for a quick trip/transit/those who don't need a lot of hassle. Compact hotel. Quiet rooms despite being close to the road. Spacious parking area because it's connected to the mall parking lot. Free-flow mineral water from the dispenser.
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Accommodation's Reply
28 Apr 2026
Dear Mr./Mrs., “Respectfully yours from Monolook Bekasi Hotel,” Thank you for choosing Monolook Bekasi Hotel as your accommodation during your visit to Bekasi. Thank you for taking the time to provide positive feedback and a review about your stay at Monolook Bekasi Hotel. We are proud to know that you had a memorable experience during your stay. Your positive feedback and comments are invaluable to us, and we look forward to welcoming you back again. Sincerely, Wiwied Yunias Tanto, Assistant Hotel Manager
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Number of reviews per page
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40