People often mention about Prime Hotel @ TRX Tower
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Distance to City Center (41)
Staff Friendliness (38)
Bathroom (34)
Bedroom (33)
Surroundings (31)
Accessibility (30)
Hotel Area (30)
Ambiance (26)
Check-in/out Time (23)
Wifi (22)
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Traveler Reviews Prime Hotel @ TRX Tower
Number of reviews per page
20
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40
Customer reviews
A***a
Leisure
9,4
/10
Reviewed 5 week(s) ago
The hotel is located very strategically, the room is clean, and the staffs are friendly. Will stay here again when visiting Malaysia!
1 people find it helpful
MR
Maria R. S.
9,1
/10
Reviewed 6 week(s) ago
Hotel near Pavilion Mall and KLCC, can walk via the bridge connecting Pavilion Mall and KLCC. There are many restaurants around and there is Sevel, although the room size is very small but overall okay.
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3 people find it helpful
AE
Agan E.
Leisure
9,4
/10
Reviewed 6 week(s) ago
Very recommended hotel in Bukit Bintang area.
1 people find it helpful
t***h
9,4
/10
Reviewed 7 week(s) ago
amazing,, central location of Bukit Bintang, lots of culinary places, comfortable rooms, cold AC, hot water flowing smoothly, will definitely come back.. highly recommended
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2 people find it helpful
NP
Ni Putu M. A.
9,4
/10
Reviewed 7 week(s) ago
The receptionist was very nice! I felt comfortable in this hotel and safe.
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2 people find it helpful
AH
Aziza H.
9,7
/10
Reviewed 7 week(s) ago
It's really good, I've stayed here twice.
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1 people find it helpful
Y***a
Leisure
8,7
/10
Reviewed 7 week(s) ago
Great value but the room is not soundproof.
2 people find it helpful
L***a
Leisure
10,0
/10
Reviewed 8 week(s) ago
Strategic location. Clean. Comfortable.
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3 people find it helpful
L***y
Leisure
8,5
/10
Reviewed 9 week(s) ago
I was checking in late and arrived at 1 AM. The receptionist said my registration ID was not on their system. After I chatted with the app the next morning, the receptionist said my booking was from ticket. Com and he apologized for that missing.
2 people find it helpful
I***a
Leisure
9,1
/10
Reviewed 10 week(s) ago
This hotel had a great location. The staff are very friendly, easy to check in and check out. Near the hotel, there are so many food stalls you'll never be hungry, and the prices are cheap. But the hotel room is not soundproof. That's the minus.
3 people find it helpful
rr
rudy r.
Leisure
10,0
/10
Reviewed 10 week(s) ago
Close to everywhere, MRT TRX exchange, close to Bukit Bintang, close to KLCC, basically the best, friendly prices.
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5 people find it helpful
EE
Evi E.
10,0
/10
Reviewed 11 week(s) ago
I stayed for 2 days, comfortable. Can check in early. Receptionist is very helpful.
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1 people find it helpful
Accommodation's Reply
11 Apr 2025
"Thank you so much for your kind review! We're glad to hear that you had a comfortable stay and that our team was able to assist you with an early check-in. We truly appreciate your feedback and hope to welcome you again soon!"
rr
rudy r.
Leisure
9,7
/10
Reviewed 11 week(s) ago
Burhan, who is in charge for reception, is a very kind and helpful person. Thanks Burhan.
3 people find it helpful
w***a
Leisure
9,4
/10
Reviewed 11 week(s) ago
The hotel's location is very strategic, close to everywhere and easy access
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2 people find it helpful
ij
indra j. s.
8,5
/10
Reviewed 11 week(s) ago
Nice staff. Very decent for transit and rest.
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2 people find it helpful
Y***i
10,0
/10
Reviewed 11 week(s) ago
the staff is friendly. the place is comfortable and clean. besides the place to eat is delicious👍
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4 people find it helpful
Accommodation's Reply
12 Apr 2025
Thank you so much for your kind review!
We're happy to know that you found our staff friendly and the place comfortable and clean.
We're also glad you enjoyed the nearby food spots.
We look forward to welcoming you again!
EE
Evi E.
9,1
/10
Reviewed 11 week(s) ago
I stayed for two days, there was a drink refill, I could check in early and the receptionist was very responsive, thank you
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1 people find it helpful
CHRISTOFEL S. M.
Leisure
9,4
/10
Reviewed 12 week(s) ago
Location is good and near Pavilion, just walking distance. There are some food options for breakfast.
5 people find it helpful
O***a
Leisure
9,4
/10
Reviewed 13 week(s) ago
The staff are all friendly from the receptionist, security guard, and umbrellas are provided to be borrowed when it rains. There is a dispenser under the lobby to refill water too. Around there are many foods next to the hotel, right next to many supermarkets, the prices are also ok. Nice hotel 👍
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3 people find it helpful
E***a
Leisure
9,4
/10
Reviewed 15 week(s) ago
I am happy to stay here. Close to Bukit Bintang and the staff is friendly.