Does Prime Hotel @ TRX Tower provide early check-in?

Yes, early check-in is available at Prime Hotel @ TRX Tower, subject to availability. Please contact the hotel directly to arrange this.

Does Prime Hotel @ TRX Tower provide late check-out?

Yes, late check-out is available at Prime Hotel @ TRX Tower, subject to availability. Please contact the hotel directly to arrange this.

What do past guests say about Prime Hotel @ TRX Tower?

Prime Hotel @ TRX Tower is well-known for its Location, Service and Facilites, Cleanliness, as reviewed by verified Traveloka guests.

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Prime Hotel @ TRX Tower

Name: Prime Hotel @ TRX Tower
Address: No 11, Jalan Barat, Pudu, Bukit Bintang, Kuala Lumpur, Malaysia, 55100, No 11, Jalan Barat, Pudu, Kuala Lumpur, 55100, Malaysia
Rating: 8.9

Hotels

8,9

/10

Exceptional

308 reviews

What Guests Say About Their Stay

M***e

8,5

/ 10

The hotel's location is very strategic, a good choice if you want to be close to the Pavilion and TRX areas, clean rooms, complete amenities, the right room size but affordable.

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N***a

8,8

/ 10

Great location, close to street food. The service was excellent, and the room was very clean. Highly recommended!

rudy r.

9,7

/ 10

Burhan, who is in charge of the reception, is a very kind and helpful person. Thanks, Burhan.

N***a

9,4

/ 10

Highly recommended! The staff is very friendly and helpful, strategic location, only need to walk to the Pavilion, and only a short walk to get to TRX mall. The lobby and rooms are also clean, and the air conditioner is also very cold! 👍❤️

Royhim Z.

9,4

/ 10

This hotel is at a strategic location, the staff are friendly and have a good attitude. It's easy to get what you need around the hotel. Highly recommend!

In the Area

See Map

No 11, Jalan Barat, Pudu, Bukit Bintang, Kuala Lumpur, Malaysia, 55100

Main Facilities

24-Hour Front Desk

Elevator

WiFi

Prime Hotel @ TRX Tower is a hotel is located at Bukit Bintang. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.

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What's around Prime Hotel @ TRX Tower

No 11, Jalan Barat, Pudu, Bukit Bintang, Kuala Lumpur, Malaysia, 55100

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Discover More About Prime Hotel @ TRX Tower

Location

Prime Hotel @ TRX Tower is a hotel is located at Bukit Bintang.

About Prime Hotel @ TRX Tower

For you, travelers who wish to travel comfortably on a budget, Prime Hotel @ TRX Tower is the perfect place to stay that provides decent facilities as well as great services.

Prime Hotel @ TRX Tower is the smartest choice for you who are looking for affordable accommodation with outstanding service.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Prime Hotel @ TRX Tower is a hotel with great comfort and excellent service according to most hotel's guests.

Prime Hotel @ TRX Tower is a wise choice for travelers visiting Bukit Bintang.

All facilities in Prime Hotel @ TRX Tower

Lobby

Exterior

Bedroom

Others

Nearby View and Attractions

Hotel Services

Bellhop
Early Check-in
Express check-in
Express check-out
24-hour Receptionist
24-hour security
Late Check-out
Luggage storage

General

AC
Family room
Non-smoking room
Smoke-free

Public Facilities

Early check-in
Elevator
Late check-out
WiFi in public area

Nearby Facilities

ATM/Banking
Shops

Connectivity

Free WiFi

Accommodation Policy & General Information in Prime Hotel @ TRX Tower

Important Note

As announced by Royal Malaysian Customs Department, Tourism Tax is imposed starting 1 January 2023 for all hotel guests that are non-Malaysian or non-permanent Residents of Malaysia. Please expect that hotel will collect the Tourism Tax from you during check-in at the hotel. The Tourism Tax rate is 10 RM per room per night.

Check-in/Check-out Time

Check-in:

From 14:00

Check-out:

Before 12:00

Tourism Tax

Tourism tax MYR 10.00 will be charged upon check-in (per room/per night).

General Information

Popular Facilities	AC, 24-Hour Front Desk, Elevator, WiFi
Check-In / Check-Out Time	From 14:00 - to 12:00
Available rooms at Prime Hotel @ TRX Tower	32
Number of floors in Prime Hotel @ TRX Tower	4
Another facilities in Prime Hotel @ TRX Tower	Bellhop, Early Check-in, Express check-in, Express check-out, 24-hour Receptionist

Frequently asked question in Prime Hotel @ TRX Tower

What are available facilities at Prime Hotel @ TRX Tower?

There are top facilites at Prime Hotel @ TRX Tower such as AC, 24-Hour Front Desk, Elevator, WiFi. (some may require extra charges)

What is normal check-in & check-out time at Prime Hotel @ TRX Tower?

The standard check-in time at Prime Hotel @ TRX Tower is starting from From 14:00 while the latest check-out time is at Before 12:00

What is the star rating of Prime Hotel @ TRX Tower?

Prime Hotel @ TRX Tower is a 2.0-star hotel.

How many floors does Prime Hotel @ TRX Tower have?

Prime Hotel @ TRX Tower has 4 floors.

How many rooms are available at Prime Hotel @ TRX Tower?

Prime Hotel @ TRX Tower has 32 rooms in total.

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More Reviews from Other Guests in Prime Hotel @ TRX Tower

Overall Ratings & Reviews Prime Hotel @ TRX Tower

Traveloka (298)

Other sources (10)

9,0

Exceptional

From 298 reviews

Provided by travelers on

Cleanliness

9,0

Room Comfort

8,7

Meal

8,7

Location

9,4

Service and Facilites

9,1

People often mention about Prime Hotel @ TRX Tower

All

Distance to City Center (76)

Staff Friendliness (68)

Accessibility (63)

Surroundings (59)

Bedroom (57)

Bathroom (57)

Hotel Area (55)

Ambiance (49)

Wifi (40)

Check-in/out Time (40)

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Traveler Reviews Prime Hotel @ TRX Tower

Number of reviews per page

Customer reviews

Haliza H.

Leisure

8,5

/10

Reviewed 5 day(s) ago

The staff and frontliner are friendly. The location is the best, but my request wasn't fulfilled to be placed in a window room.

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s***o

Leisure

8,2

/10

Reviewed 5 day(s) ago

Budget-friendly hotel in a strategic location, just a step away from TRX mall. If you want to eat, just go down next door and there is an Asian restaurant, that's it.

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1 people find it helpful

Verified Traveler

Staycation

9,4

/10

Reviewed 6 day(s) ago

The entire staff is incredibly friendly and helpful. The hotel has a comfortable atmosphere and plenty of dining options. There's a small park in front of the hotel for relaxing. I especially enjoyed sitting on the balcony at night, where I could see the city view. There's an ironing service, which is very helpful for hijab-wearing travelers. It's within walking distance to TRX Mall, Pavilion, and Bukit Bintang.

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1 people find it helpful

i***k

10,0

/10

Reviewed 7 day(s) ago

Best service, location near Pavilion mall and food places.

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1 people find it helpful

s***o

Leisure

8,5

/10

Reviewed 1 week(s) ago

The hotel is clean, affordable, close to everywhere, just a shame the room size is small for the price, the staff are friendly.

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1 people find it helpful

Aryanie K. D.

Leisure

6,5

/10

Reviewed 2 week(s) ago

I booked a room for three people, but it turned out to be too small. We had to take turns opening our suitcases. Even though the location is quite close to everything.

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1 people find it helpful

andi w.

Leisure

8,8

/10

Reviewed 2 week(s) ago

The hotel staff was friendly and helpful with the check-in process.

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1 people find it helpful

Verified Traveler

Leisure

8,2

/10

Reviewed 2 week(s) ago

Nice, clean, strategic... 👍👍👍👍👍

1 people find it helpful

W***l

10,0

/10

Reviewed 2 week(s) ago

The hotel staff is friendly.. With a very affordable price.. Will return to this hotel if I go to the Bukit Bintang area again.

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1 people find it helpful

T***a

Medical

10,0

/10

Reviewed 2 week(s) ago

All the staff and service are friendly. Clean rooms, affordable prices, and a strategic location.

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1 people find it helpful

F***a

Leisure

10,0

/10

Reviewed 3 week(s) ago

The room is small, but clean and comfortable, the location in Bukit Bintang is close to various culinary delights.

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1 people find it helpful

A***y

Transit

8,2

/10

Reviewed 4 week(s) ago

Location was best (super close to TRX mal & MTR 👍) Staffs were just ok Cleanliness was just ok Room was small and not soundproof ... only for 1 night transit acommodation, it was just a 'meet-our-need' experience, wygiwyp (wy 'get' iwy 'paid-for') Btw, we asked for a NON-smoking room and they provided us a NON-smoking "marked" room, with smoking scent inside ... what a bonus!

1 people find it helpful

Accommodation's Reply

22 Jan 2026

Thank you for taking the time to share your detailed feedback. We’re glad you appreciated our prime location near TRX Mall and the MRT station. We regret to hear that the room size, soundproofing, cleanliness, and service did not fully meet your expectations, and we appreciate your honest comments. We sincerely apologize for the inconvenience regarding the non-smoking room and the presence of a smoking scent, as this is certainly not the experience we aim to provide. Your feedback has been shared with our team for improvement. We value your comments, as they help us enhance our services, and we hope to have the opportunity to serve you better in the future.

Verified Traveler

Leisure

9,4

/10

Reviewed 4 week(s) ago

The hotel location is very close to Trx mall, Trx MRT station, close to Bukit Bintang pavilion, Sungei Wang plaza, Alor street food, comfortable hotel atmosphere, friendly staff, drinking water refills are provided near the lobby

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2 people find it helpful

Accommodation's Reply

22 Jan 2026

Thank you for your positive review. We are delighted to hear that you enjoyed the hotel's convenient location, close to the TRX Mall, TRX MRT Station, Pavilion Bukit Bintang Shopping Centre, Plaza Sungei Wang Shopping Centre, and Alor street food. We are also glad that you found the hotel's atmosphere comfortable, the staff friendly, and the water dispenser near the lobby very useful. We hope to welcome you back again next time! 😊

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Y***n

9,7

/10

Reviewed 4 week(s) ago

The hotel staff is very friendly and helpful 🫰

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1 people find it helpful

Accommodation's Reply

22 Jan 2026

Thank you so much for your review! We are delighted to hear that our hotel staff were friendly and helpful. Your support means a lot to us 🫰 We hope to welcome you back again!

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Nor L.

9,4

/10

Reviewed 5 week(s) ago

I checked in around 2 a.m. and the staff were very kind and helpful. The location is right in front of the TRX building. Most importantly, it is very easy to find food nearby.

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Accommodation's Reply

17 Jan 2026

Thank you for your kind feedback! We’re delighted to hear that our staff were helpful during your late check-in and that you enjoyed our convenient location near the TRX building. It’s great to know that finding nearby food was easy for you. We truly appreciate your support and look forward to welcoming you again on your next visit to Kuala Lumpur.

Tikka M.

Staycation

10,0

/10

Reviewed 5 week(s) ago

Awesome, it's really impressive if you can just stop by. Everyone is friendly and kind.

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Find this review helpful?

Accommodation's Reply

17 Jan 2026

Thank you very much for your positive feedback. We are delighted that you enjoyed your stay at our hotel and were satisfied with the warm and courteous service from our staff. We sincerely appreciate your support and compliments. We hope to welcome you back again soon.

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Lai J. K.

9,1

/10

Reviewed 6 week(s) ago

Within walking distance from TRX and Pivillion Mall.

1 people find it helpful

Accommodation's Reply

09 Jan 2026

Thank you for your feedback! We’re glad you enjoyed our convenient location within walking distance to TRX and Pavilion Mall. We look forward to welcoming you back to Prime Hotel Bukit Bintang soon!

L***i

Leisure

9,4

/10

Reviewed 6 week(s) ago

We have stayed 5 nights here for 2 consecutive years. Will be back for the third time in December 2026.

Find this review helpful?

Accommodation's Reply

09 Jan 2026

Thank you for your continued support and loyalty! We’re delighted to hear that you’ve chosen to stay with us for two consecutive years and we can’t wait to welcome you back for the third time in December 2026. Your trust and patronage mean a lot to our team, and we look forward to making your upcoming stay just as memorable.

S***a

Leisure

8,8

/10

Reviewed 6 week(s) ago

the room and bathroom is clean , love the room with windows with front street view . plus on new year's Eve can see the firework held from KLCC park.

Find this review helpful?

Accommodation's Reply

09 Jan 2026

Thank you for your wonderful feedback! We’re delighted to hear that you enjoyed the cleanliness of your room and bathroom, as well as the room with a window and front street view. It’s great that you could also enjoy the New Year’s Eve fireworks from KLCC Park. We truly appreciate your kind words and look forward to welcoming you back to Prime Hotel Bukit Bintang in the future!

Indri S. W.

9,4

/10

Reviewed 8 week(s) ago

Everybody was so kind, the receptionist was friendly, everyone had to greet you when you came in and out, the staff were also very nice, no one was stupid!! The room was spacious and comfy for that price, budget travel friendly. The location is also really good, it's close to everywhere. Had such a great time here ｡⁠◕⁠‿⁠◕⁠｡

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2 people find it helpful

Accommodation's Reply

02 Jan 2026

Thank you so much for your wonderful feedback! We’re truly happy to hear that you had such a great experience with us. Our team will be delighted to know that their friendliness and warm greetings made a positive impression on your stay. We’re also glad you found the room spacious, comfortable, and budget-friendly, as well as our location convenient. Your kind words really motivate us to keep doing our best. We look forward to welcoming you back again soon! 😊

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.