Overall Ratings & Reviews Grand Metro Hotel Puncak

The breakfast is very lacking in variety.

The location is strategic; however, a larger parking area is needed. The parking attendants were polite and helpful. Additionally, providing hand soap inside the toilet (in the room) would improve hygiene.

Very friendly staff and comfortable atmosphere

The room is clean and everything smells good, from the sheets and towels to the friendly staff.

This is the third time and I'm not disappointed with this hotel.

Everything is good & comfortable. I like the atmosphere the most & the hotel room is a must🥰

I apologize, when I checked in, why was I given the room at the very end, even though before check-in I had already informed that I wanted the middle one and one in front of the swimming pool, the staff had already answered that, and when I was given the room key, I saw that I was given the one at the very end, I wanted to go back to the receptionist and ask for the middle one, but oh well.

The hotel staff is friendly, the swimming pool is clean, the food is also quite good...

A hotel that is quite comfortable for a vacation with family, the sound of vehicles from outside reaches into the room.

the room was not very clean, there were chewing gum residue stuck around the bed

It's really cool and chill, and the room is clean. Anyway, keep it up.

everything is okay. The only downside is that there is no air conditioning, especially during the summer when the day is not as cold as during the rainy season.

This is my first time staying here, the staff are friendly, the room is clean and fragrant, the bathroom is also clean and fragrant, the water heater and all the facilities are working well, the swimming pool is clean, the food in the restaurant is also delicious plus there is live music because it happened to be staying on the weekend, then the breakfast is also delicious and there are quite a lot of choices of breakfast menu, the only drawback of this hotel is that it is not soundproof, the sound of motorbikes/cars is very noisy because the hotel is located right in front of the road, those who usually like to sleep in a quiet atmosphere will have a hard time sleeping because of the sound of road users, if only the soundproofing was perfect, this hotel would be perfect, so far if I go to Puncak again, I want to come back to stay at this hotel, I want to try another room type...

Family staycation subscription♥️

I've been to this hotel twice and it's been a pleasure... The air is clean and the rooms are comfortable... All the hotel staff are friendly... I never get bored here.

It was a pleasant experience staying here. The hotel staff was friendly. The food was delicious.

Got a room right next to the lobby and next to the parking lot, I swear it was really noisy

It's just that when I ordered via the app I asked for the 2nd floor but got the 1st floor... in the end the view from the room window wasn't very good.

Roadside location. Clean and tidy rooms, friendly staff, and quite tasty food. The downside is the noise from vehicles at night. So you don't get a good night's rest.

Close to Puncak, here I took a break from sightseeing at Taman Safari Bogor, here the air is cool and on the edge of the main road.