Dear Mr./Ms. D*d, Greetings from Regantris Surabaya Hotel. Thank you for taking the time to write a positive review about our hotel. We are delighted that you were satisfied. All of our staff are committed to providing the best service to all our guests. Thank you again for being our valued customer. We hope to welcome you back again in the future. Sincerely, Fajar Putra, Front Office Manager (Hotel Group)

Dear Ms. Christina W., This is a brief message from Regantris Hotel Surabaya. Thank you for taking the time to share your stay review with us. We are delighted that you praised the friendliness of our staff. All of our staff are trained to provide excellent service and a memorable stay for all our guests. However, we have noted your positive feedback to ensure we remain committed to providing the best service and products. We have recorded and acted upon your suggestion within the stipulated timeframe. Thank you again for being our guest. We hope to welcome you back to Regantris Hotel Surabaya in the future. Sincerely, Fajar Putra, Front Office Manager

Dear Mr. Shinta A.L., Greetings from Regantris Hotel Surabaya. Thank you for taking the time to write a positive review about our hotel. We are delighted that you were satisfied. All of our staff are committed to providing the best service to all our guests. Thank you again for choosing our hotel. We hope to welcome you back again in the future. Sincerely, Fajar Putra, Front Office Manager (Hotel Group)

Dear Ms. S*a, Greetings from Regantris Surabaya Hotel. Thank you for taking the time to write a positive review about our hotel. We are delighted to hear that you were satisfied. All of our staff are committed to providing the best service to all our guests. Thank you again for choosing our hotel. We hope to welcome you back again in the future. Sincerely, Fajar Putra, Front Office Manager (Hotel Group)

Dear Mr. Sulami N., This is to inform you that Regantris Hotel Surabaya would like to thank you for taking the time to write a positive review about our hotel. We are delighted to hear that you were satisfied. All of our staff are committed to providing the best service to all guests. Thank you again for choosing to stay with us. We hope to welcome you back again in the future. Sincerely, Fajar Putra, Head of Front Office

Dear Mr. I*n, Greetings from Regantris Hotel Surabaya. Thank you for taking the time to write a positive review about our hotel. We are delighted that you were satisfied. All of our staff are committed to providing the best service to all our guests. Thank you again for choosing our hotel. We hope to welcome you back for your next stay. Sincerely, Fajar Putra, Front Office Manager

Dear E*o, Warm greetings from Regantrice Surabaya. We sincerely thank you for your valuable feedback on our hotel products and services. We are delighted to hear that you had a wonderful time at Regantrice Surabaya. All of our staff are committed to providing you with the best service possible. Thank you again for choosing us, and we look forward to welcoming you on your next visit. Sincerely, Front Desk Manager, Pajar Putra

Dear Mr. Mohammad H.S., Sincerely yours, Regantris Hotel Surabaya. Thank you for taking the time to review our products and services. We are delighted that you had a memorable stay at Regantris Hotel Surabaya. All our staff are well-trained to provide excellent service to all our guests. Thank you again for choosing to stay with us. We hope to welcome you back again in the future. Sincerely, Fajar Putra, Front Office Manager

Dear Ms. Octoranda D.C., Sincerely yours, Regantris Hotel Surabaya. Thank you for taking the time to review our products and services. We are delighted that you had a memorable stay at Regantris Hotel Surabaya. All our staff are well-trained to provide excellent service to all our guests. Thank you again for choosing to stay with us. We hope to welcome you back on your next visit. Sincerely, Fajar Putra, Front Office Manager

Dear Mr./Ms. A*a, Sincerely, Regantris Hotel Surabaya. Thank you for taking the time to review our products and services. We are delighted that you had a memorable stay at Regantris Hotel Surabaya. All our staff are well-trained to provide excellent service to all our guests. Thank you again for choosing to stay with us. We hope to welcome you back on your next visit. Sincerely, Fajar Putra, Front Office Manager

Dear Mr./Ms. W*e, Warm greetings from Regantris Hotel Surabaya. We appreciate you taking the time to share your review of your stay at Regantris Hotel Surabaya. We consider the excellent location and comfortable rooms to be our highlights. We understand that the quality of rest our guests receive helps them feel refreshed and ready for the activities of the next day. Furthermore, we would like to point out that the limited parking space and the limited breakfast menu are areas that we need to improve. We offer a complimentary valet parking service, and we have forwarded the information regarding the variety of the breakfast menu to the relevant department head for improvement. Thank you again for being our guest, and we hope to welcome you back again in the future. Sincerely, Fajar Putra, Front Office Manager (Hotel Group)

Dear Mr./Ms. Y*y, Warm greetings from Regantris Hotel Surabaya. Thank you for taking the time to review our services. We are delighted that you enjoyed your stay at Regantris Hotel Surabaya. All our staff are well-trained to provide excellent service to all our guests. Thank you again for choosing to stay with us. We hope to welcome you back again in the future. Sincerely, Fajar Putra, Front Office Manager

Dear Valued Guest, Warm greetings from Regantris Hotel Surabaya. Thank you for taking the time to review our products and services. We are delighted that you enjoyed your stay at Regantris Hotel Surabaya. All our staff are well-trained to provide excellent service to all our guests. Thank you again for choosing our hotel. We hope to welcome you back again in the future. Sincerely, Fajar Putra, Front Office Manager

Dear Mr. Nimas S.M., Sincerely yours, Regantris Hotel Surabaya. Thank you for taking the time to review our products and services. We are delighted that you had a memorable stay at Regantris Hotel Surabaya. All our staff are well-trained to provide excellent service to all our guests. Thank you again for choosing to stay with us. We hope to welcome you back again in the future. Sincerely, Fajar Putra, Front Office Manager (Hotel Group)

Dear Mr./Ms. S*a, Warm greetings from Regantris Surabaya Hotel. Thank you for taking the time to review our services. We are delighted that you enjoyed your stay at Royal Regantris Cendana Surabaya. All our staff are well-trained to provide excellent service to all our guests. Thank you again for choosing to stay with us. We hope to welcome you back again in the future. Sincerely, Fajar Putra, Front Office Manager (Hotel Group)

Dear Mr. Suriyanto H., Sincerely yours from Royal Regantris Hotel Surabaya. Thank you for taking the time to review our products and services. We are delighted that you had a memorable stay at Royal Regantris Sendana Surabaya. All our staff are well-trained to provide excellent service to all our guests. Thank you again for choosing to stay with us. We hope to welcome you back again in the future. Sincerely, Fajr Putra, Front Office Manager

Dear Mr. Taufikur Rajman S., Warm greetings from Regantris Hotel Surabaya. Thank you for taking the time to review our products and services. We are delighted that you had a memorable stay at Regantris Hotel Surabaya. All our staff are well-trained to provide excellent service to all our guests. We have forwarded your feedback regarding the wallpaper pattern to the relevant department for analysis and follow-up. Thank you again for staying with us. We hope to welcome you back on your next visit. Sincerely, Fajar Putra, Front Office Manager

Dear R*o, Greetings from Regantris Surabaya. Thank you for taking the time to write a nice review of our hotel. We are glad you enjoyed your stay. Our staff is always committed to providing the best for all guests. Thank you once again for being our guest. We look forward to welcoming you back again soon. Best regards, Fajar Putra, Cluster Front Office Manager