Regantris Darmo Surabaya

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8,6
/10
Very Good
5.364 reviews

What Guests Say About Their Stay

Yuliazmi

8,8
/ 10
The hotel staff is friendly and responds quickly to any issues. The food is varied and delicious.
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N***l

10,0
/ 10
The room is clean and comfortable, the food from room service is also delicious and affordable, the service is good.
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A***a

10,0
/ 10
The room was clean and tidy, with complimentary snacks in the room (which not all hotels offer), a full range of toiletries, prompt and responsive customer service, and a delicious breakfast (I happened to be staying with my family, and everyone agreed it was delicious). I'd recommend staying here again in the future.
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J***n

9,4
/ 10
I've been staying here multiple times and will be back again because staying here [is] much better than any hotel I've tried before. Good job for all the staff, they are so helpful and kind. Also, the rooms were neat and huge, and the pillows [were] so good, [I] love it so much!

S***n

9,1
/ 10
Staying at the Regantris Hotel was a pleasure! Comfortable rooms, friendly staff, and complete amenities. Its strategic location in the city center makes it the perfect choice for a memorable stay.
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In the Area
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Jl. Dr Soetomo 79-81, Tegalsari, Surabaya, Jawa Timur, Indonesia, 60264

Main Facilities

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Late check-out
Laundry service
Parking
Airport transfer
Restaurant
Luggage storage
Regantris Darmo Surabaya is a 3-star hotels that has been welcoming guests since 2012. It was previously known as Artotel Surabaya. The accommodation went through a renovation in 2022. There are 85 rooms spread across 6 floors.
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What's around Regantris Darmo Surabaya

Jl. Dr Soetomo 79-81, Tegalsari, Surabaya, Jawa Timur, Indonesia, 60264
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Discover More About Regantris Darmo Surabaya

General Information

Regantris Darmo Surabaya is a 3-star hotels that has been welcoming guests since 2012. It was previously known as Artotel Surabaya. The accommodation went through a renovation in 2022. There are 85 rooms spread across 6 floors.

Location

Located at Jl. Dr Soetomo 79-81 in Surabaya, Indonesia. Those looking to explore will find Taman 10 Nopember Surabaya, Shamaya Garden by Samaya Group, and District 11 nearby.

Facilities & Amenities

Regantris Darmo Surabaya has Late check-out, Laundry service, Parking, Airport transfer, Restaurant, and more.

Business Facilities

For guests traveling for work, Regantris Darmo Surabaya has Meeting facilities and Photocopier available.

Contact

Email: reservation@regantrishotel.com
Phone number: +62315689000

All facilities in Regantris Darmo Surabaya

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Others

Accessibility

  • Wheelchair accessible
  • Accessible parking

Transportation

  • Limited car park
  • Airport transfer
  • Valet parking

Guest Services

  • Front desk
  • Late check-out
  • Tours
  • Bellboy service
  • Luggage storage
  • Concierge
  • Early check-in
  • 24-hour security
  • Laundry Service
  • 24-hour front desk

Activity & Leisure

  • Massage
  • Spa

Public Facilities

  • Safety deposit box
  • Restaurant
  • Elevator
  • Room service

Business Facilities

  • Meeting facilities
  • Printer
  • Photocopier

Nearby Facilities

  • ATM/Bank

Accommodation Facilities

  • Car park
  • Smoking area

Connectivity

  • Wi-Fi in public areas
  • Wi-Fi

Shuttle Service

  • Transfer service
  • Trains station pickup

Travelling with Companions

  • Highchairs

Meals & Dining

  • Breakfast

Accommodation Policy & General Information in Regantris Darmo Surabaya

IMPORTANT_NOTICE

Document Policy
Upon check-in, you are required to bring ID Card. The required documents can be in the form of soft copy.

Deposit Policy
Deposit IDR 100,000 is required upon check-in. The accommodation accepts cash and debit card.

Minimum Age for Check-in Policy
Minimum age to check-in is 18. Minor guests must be accompanied by adults upon check-in.

Required Documents

Upon check-in, you are required to bring ID Card. The required documents can be in the form of soft copy.
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General Information

Popular Facilities
Check-In / Check-Out Time
From 14:00 - to 12:00
Available rooms at Regantris Darmo Surabaya
85
Number of floors in Regantris Darmo Surabaya
6
Another facilities in Regantris Darmo Surabaya
Wheelchair accessible, Accessible parking, Limited car park, Airport transfer, Valet parking

Frequently asked question in Regantris Darmo Surabaya

What is normal check-in & check-out time at Regantris Darmo Surabaya?
The standard check-in time at Regantris Darmo Surabaya is starting from From 14:00 while the latest check-out time is at Before 12:00
What is the star rating of Regantris Darmo Surabaya?
Regantris Darmo Surabaya is a 3.0-star hotel.
How many floors does Regantris Darmo Surabaya have?
Regantris Darmo Surabaya has 6 floors.
How many rooms are available at Regantris Darmo Surabaya?
Regantris Darmo Surabaya has 85 rooms in total.
Does Regantris Darmo Surabaya provide early check-in?
Yes, early check-in is available at Regantris Darmo Surabaya, subject to availability. Please contact the hotel directly to arrange this.
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More Reviews from Other Guests in Regantris Darmo Surabaya

8,6
Very Good
From 5.364 reviews
Provided by travelers on
Cleanliness

8,7

Room Comfort

8,6

Meal

8,3

Location

8,7

Service and Facilites

8,6

People often mention about Regantris Darmo Surabaya
All
Staff Friendliness (73)
Distance to City Center (72)
Bedroom (69)
Bathroom (64)
Accessibility (56)
Hotel Area (56)
Ambiance (55)
Room Space (55)
Check-in/out Time (44)
Surroundings (43)
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Traveler Reviews Regantris Darmo Surabaya

Number of reviews per page
20
40
Customer reviews
Y***i
icon-Business
Business
icon-origin-TRAVELOKA
10,0
/10
Reviewed 2 week(s) ago
The hotel is clean and easily accessible.
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Accommodation's Reply
19 Oct 2026
Dear Valued Guest, Regantris Darmo Surabaya would like to inform you that we appreciate you taking the time to write a review about your stay with us. We are delighted that you had a memorable time during your stay. Thank you again for choosing us as your guest, and we hope to welcome you back to Regantris Darmo Surabaya in the future. Sincerely, Fajr Putra, Front Office Manager
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A***y
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10,0
/10
Reviewed 4 week(s) ago
Good service, strategic and good.
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1 people find it helpful
Accommodation's Reply
13 Oct 2026
Dear Valued Guest, Regantris Darmo Surabaya would like to inform you that we appreciate you taking the time to write a review about your stay with us. We are delighted that you had a memorable time during your stay. Thank you again for choosing us as your guest, and we hope to welcome you back to Regantris Darmo Surabaya in the future. Sincerely, Fajr Putra, Front Office Manager
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Fransisca K. S.
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Business
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10,0
/10
Reviewed 4 week(s) ago
Pleasant and comfortable hotel atmosphere
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Accommodation's Reply
06 Oct 2026
Dear Ms. Francisca K.S., This is a message from Regantris Darmo Surabaya regarding your review. We are delighted to hear that you had a memorable stay at Regantris Darmo Surabaya. Thank you again for being our guest, and we hope to welcome you back to Regantris Darmo Surabaya in the future. Sincerely, Fajr Putra, Front Office Manager (Hotel Group)
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Fransisca K. S.
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Business
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10,0
/10
Reviewed 4 week(s) ago
The hotel staff is friendly, comfortable and pleasant.
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Accommodation's Reply
06 Oct 2026
Dear Ms. Francisca K.S., This is a message from Regantris Darmo Surabaya regarding your review. We are delighted to hear that you had a memorable stay at Regantris Darmo Surabaya. Thank you again for being our guest, and we hope to welcome you back to Regantris Darmo Surabaya in the future. Sincerely, Fajr Putra, Front Office Manager (Hotel Group)
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m***d
icon-Business
Business
icon-origin-TRAVELOKA
8,2
/10
Reviewed 5 week(s) ago
I had a really pleasant stay here. The room was clean, comfortable, and well maintained. The staff were friendly, helpful, and always ready to assist. The location was also convenient and easy to access. Breakfast was quite good, especially the pastries and pancakes. Overall, it was a nice experience and I would be happy to stay here again.
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Accommodation's Reply
06 Oct 2026
Dear Muhammad, Hello from Regantris Darmo Surabaya, Thank you for taking the time to share a review of your stay with us. We are delighted to hear that you had a memorable experience at Regantris Darmo Surabaya. Once again, thank you for being our guest. We look forward to welcoming you back to Regantris Darmo Surabaya on your next visit. Warm regards, Fajar Putra Cluster Front Office Manager
p***i
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9,4
/10
Reviewed 6 week(s) ago
Experience staying with family, comfortable, can be used for the next trip again.
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Accommodation's Reply
06 Oct 2026
Dear Ms. Putri Rachamatayanti, This is a message from Regantris Darmo Surabaya. Thank you for taking the time to write a review about your stay. We are delighted that you had a memorable time at Regantris Surabaya. Thank you again for being our guest. We hope to welcome you back to Regantris Surabaya in the future. Sincerely, Fajar Putra, Front Office Manager (Hotel Group)
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p***i
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9,7
/10
Reviewed 6 week(s) ago
Interesting experience, comfortable hotel, central location, beautiful.
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Accommodation's Reply
06 Oct 2026
Dear Mr. Putri Rahmadianti, This is Hotel Legantli Surabaya. Thank you very much for taking the time to share your valuable feedback after your stay. We are delighted to hear that you had a wonderful time at Hotel Legantli Surabaya. We appreciate you choosing our hotel again. We look forward to welcoming you back in the future. Sincerely, Pajar Putra, Front Desk Manager
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Henryco P.
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Business
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9,7
/10
Reviewed 7 week(s) ago
Strategic location and comfortable hotel. The food is also good, as is the service.
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1 people find it helpful
Accommodation's Reply
18 Sep 2026
Dear Mr. Henriko P., This is a brief message from Regantris Surabaya. Thank you for taking the time to share your stay review with us. We are delighted to hear that you had a memorable time at Regantris Surabaya. Thank you again for being our guest. We hope to welcome you back to Regantris Surabaya in the future. Sincerely, Fajar Putra, Front Office Manager
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H***a
icon-Leisure
Leisure
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9,1
/10
Reviewed 7 week(s) ago
Hotel near the main road. A bit noisy from traffic noise. Suggest soundproofing so you can sleep soundly.
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1 people find it helpful
Accommodation's Reply
18 Sep 2026
Dear Valued Guest, Regantris Hotel Surabaya would like to inform you that we appreciate you taking the time to write a review about your stay with us. We are delighted that you had a memorable time at Regantris Surabaya. Thank you again for choosing our hotel, and we hope to welcome you back to Regantris Surabaya in the future. Sincerely, Fajar Putra, Front Office Manager (Hotel Group)
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Rizka K. W.
icon-Staycation
Staycation
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9,7
/10
Reviewed 9 week(s) ago
I stayed at this hotel for two days on a solo staycation. Overall, it's a nice hotel, clean, with friendly staff, and easy access to everything. The food is still good and reasonably priced, including VAT. The only downside is the limited parking area. The motorcycle parking is also a bit small and a bit hot.
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1 people find it helpful
Accommodation's Reply
03 Sep 2026
Dear Ms. Rizka K. W., Greetings from Regantris Hotel Surabaya. Thank you for taking the time to share your stay review with us. We are delighted to hear that you had a memorable time at Regantris Surabaya. Thank you again for being our guest. We hope to welcome you back to Regantris Surabaya in the future. Sincerely, Fajar Putra, Front Office Manager
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A***a
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9,1
/10
Reviewed 10 week(s) ago
nice, suitable near the city....
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Accommodation's Reply
03 Sep 2026
Dear Ms. Agustina Dwi, Greetings from Regantris Surabaya. Thank you for taking the time to write a review about your stay with us. We are delighted to hear that you had a memorable time at Regantris Surabaya. Thank you again for being our guest, and we hope to welcome you back to Regantris Surabaya in the future. Sincerely, Fajar Putra, Front Office Manager (Hotel Group)
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G***e
icon-Business
Business
icon-origin-TRAVELOKA
8,2
/10
Reviewed 10 week(s) ago
A good experience. Even though we only stayed for one night, the receptionist was friendly and very helpful. It was a bit noisy on our floor because a soccer team was playing. Otherwise, the cleanliness was good, the bed was soft, and we slept well. Top notch. 👍
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Accommodation's Reply
27 Aug 2026
Dear Gabrielle R. Sibuea, Greetings from Regantris Surabaya. Thank you for taking the time to write a review about your stay with us. We are delighted to hear that you had a memorable time at Regantris Surabaya. Thank you again for being our guest, and we hope to welcome you back to Regantris Surabaya in the future. Sincerely, Fajar Putra, Front Office Manager (Hotel Group)
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A***r
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8,2
/10
Reviewed 11 week(s) ago
The hotel staff was very friendly, and the security was very helpful. The only downside was the bathroom, which had stagnant water and no mat. The hotel's location is excellent, close to everything and easily accessible.
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Accommodation's Reply
27 Aug 2026
Dear Mr. Avior Raesalino, Greetings from Regantris Surabaya. Thank you for taking the time to write a review about your stay with us. We are delighted to hear that you had a memorable time at Regantris Surabaya. Thank you again for being our guest, and we hope to welcome you back to Regantris Surabaya in the future. Sincerely, Fajar Putra, Front Office Manager (Hotel Group)
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A***i
icon-Business
Business
icon-origin-TRAVELOKA
6,7
/10
Reviewed 12 week(s) ago
Strategic location, close to the Diponegoro Mosque. The room was quite spacious and comfortable. The check-in process was terrible. The receptionist didn't bother to interrupt twice, but the check-out process was also long. It was annoying. The bathroom water was dirty and brown, making it unsuitable for bathing.
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1 people find it helpful
Accommodation's Reply
18 Aug 2026
Dear Mr. Adi Susanto, This is an update from Regantris Surabaya Hotel. Thank you for taking the time to share your review of your stay with us. We apologize for any inconvenience you may have experienced. This is an internal adjustment that allows us to continue striving to improve our services for all our guests. We hope to welcome you back to Regantris Surabaya for your next stay. Sincerely, Fajar Putra, Front Office Manager (Hotel Group)
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v***y
icon-Transit
Transit
icon-origin-TRAVELOKA
6,5
/10
Reviewed 12 week(s) ago
Unfortunately, we were given a room facing the main road, so the noise from the traffic outside made it difficult to sleep until almost midnight. Perhaps we can consider ways to address this in the future. Overall, the room was clean and comfortable. The air conditioning worked well. However, one of the elevators got stuck and suddenly stopped.
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Accommodation's Reply
18 Aug 2026
Dear Vicky Deah Nurjahani, This is a message from Regantris Surabaya Hotel. Thank you for taking the time to share your stay review with us. We apologize for any inconvenience you may have experienced. This is an internal adjustment so that we can continue to strive to improve our services for all our guests. We hope to welcome you back to Regantris Surabaya for your next stay. Sincerely, Fajar Putra, Front Office Manager.
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Yuliazmi
icon-origin-TRAVELOKA
8,8
/10
Reviewed 12 week(s) ago
The hotel staff is friendly and responds quickly to any issues. The food is varied and delicious.
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1 people find it helpful
Accommodation's Reply
18 Aug 2026
Dear Ms. Yuliasmi, Greetings from Regantris Hotel Surabaya. Thank you for taking the time to write a review about your stay. We are delighted to hear that you had a memorable time at Regantris Surabaya. Thank you again for being our guest. We hope to welcome you back to Regantris Surabaya in the future. Sincerely, Fajar Putra, Front Office Manager (Hotel Group)
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Ayu P. I.
icon-Leisure
Leisure
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8,5
/10
Reviewed 12 week(s) ago
The hotel staff is friendly and very helpful.
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1 people find it helpful
Accommodation's Reply
11 Aug 2026
Dear Mr. Ayu Putri Isnanti, Greetings from Regantris Surabaya. Thank you for taking the time to share your stay review with us. We are delighted to hear that you had a memorable time at Regantris Surabaya. Thank you again for being our guest. We hope to welcome you back to Regantris Surabaya for your next stay. Sincerely, Fajar Putra, Front Office Manager (Hotel Group)
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Verified Traveler
icon-Business
Business
icon-origin-TRAVELOKA
10,0
/10
Reviewed 13 week(s) ago
I often stay here because it's close to the office when I'm visiting. I've only tried the S-type room, but perhaps they could add a longer shower so it's not so close to the bathroom wall. The service is good, and the room is clean.
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Accommodation's Reply
11 Aug 2026
Dear Valued Guest, Regantris Hotel Surabaya would like to inform you that we appreciate you taking the time to write a review about your stay with us. We are delighted that you had a memorable time at Regantris Surabaya. Thank you again for choosing our hotel, and we hope to welcome you back to Regantris Surabaya in the future. Sincerely, Fajr Putra, Front Office Manager (Hotel Group)
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Agus S.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9,1
/10
Reviewed 13 week(s) ago
The staff is friendly, there is a snack bar and the location is convenient and close to the city center.
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Accommodation's Reply
05 Aug 2026
Dear Mr. Agus S., Greetings from Regantris Surabaya Hotel. Thank you for taking the time to write a review about your stay. We are delighted to hear that you had a memorable time at Regantris Surabaya. Thank you again for being our guest, and we hope to welcome you back to Regantris Surabaya in the future. Sincerely, Fajar Putra, Front Office Manager (Hotel Group)
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B***i
icon-Business
Business
icon-origin-TRAVELOKA
8,5
/10
Reviewed 13 week(s) ago
Overall is good, just for waiting to reach the room while arrived in the morning need suit place to wait. Thanks
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Accommodation's Reply
05 Aug 2026
Dear Budi Haryono, Hello from Regantris Surabaya, Thank you for taking the time to share a review of your stay with us. We are delighted to hear that you had a memorable experience at Regantris Surabaya. Once again, thank you for being our guest. We look forward to welcoming you back to Regantris Surabaya on your next visit. Warm regards, Fajar Putra Cluster Front Office Manager
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