The Imperial Hotel

Explore The Imperial Hotel
8,4
Very Good
From 894 reviews
Cleanliness

8,6

Room Comfort

8,2

Service and Facilites

9,0

Traveler Reviews The Imperial Hotel

Number of reviews per page
20
40
Top reviews
Robert
icon-Friends and family Family
Friends and family Family
8,0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Hotel was very clean, but room decor very tired. Staff were very helpful and friendly. Not happy about payking and breakfast being an extra, especially as a buffet breakfast. Still decent value for money as excellent location
Jeanne
icon-
10,0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Great stay rooms comfortable and clean, staff very helpful and plenty of choices for breakfast. Enjoyed an evening drink over look the gardens.
Michael
8,0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Convenient position close to sea and town
Lisa
8,0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Breakfast good and car parking at hotel. Superior room clean but shame after phone calls and request on email and on booking to not get a room with a balcony for a guest with additional needs spending more time in hotel room.
Camille
4,0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

This once grand hotel has been left to decay and rust. The staff told us they are renovating next year and it is way overdue. I could forgive the condition of the building if every piece of furniture in main rooms didn't look like it came from a cheap convention center! It's just soulless. The beds were so lumpy and they didn't even have normal soap and shampoo in the bathrooms, just a one soap fits all dispenser, that was not refilled even when I told staff it was empty. I would have loved spending time in the bar or on our balcony over looking the beach and beautiful clock tower, but it was so depressing we spent all of our time outside the hotel. Such a shame really. I hope it is restored to its former beauty.
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wendy
10,0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The staff are like family they cannot do enough for you . The room are always clean the decor is work in progress. Love this hotel I know it’s Ben taken over by new owners but I hope the they don’t bring in to many changes.
Trevor
8,0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Good food. Near facility. Near beach
Sharon
10,0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Lovely stay as usual
Colin
8,0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

We had a lovely stay here. The location is perfect. It’s a little dirty and tired though. Food was very good and the staff are very good.
Anthony
8,0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Staff were very helpful and polite
Richard
6,0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

A very tired looking hotel, both on the inside and out but a pleasant stay nevertheless.
Andrew
icon-with Partner
with Partner
10,0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

In need of a bit of exterior decorating but still good value for a seaside hotel. The staff were friendly and helpful and the breakfast had everything we needed
David
icon-with Partner
with Partner
10,0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Great place to stay with only a one minute walk †o the beach across the hotel's garden. The room was fine but the tv was a bit small to watch the tennis - joke. The breakfasts were excellent and the staff very helpful.
George
icon-with Partner
with Partner
8,0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Very friendly staff. Ideal location
Roderick
icon-with Partner
with Partner
8,0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

The Location .near the sea
Jose
icon-with Partner
with Partner
10,0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Excellent Hotel for the money. great location friendly and helpful staff, clean rooms. Tea and coffee in the room.
Steven
icon-Family
Family
8,0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Toilet could do with a deep clean. Marks at bottom of pan. Breakfast was good with excellent selection.
Amber
icon-Friends and family with Friends
Friends and family with Friends
6,0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Ok for an overnight stay.
Tania
icon-Friends and family with Friends
Friends and family with Friends
10,0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Only stayed one night, but the staff were amazing and extremely friendly and helpful. The hotel does need a litten attention but its a comfortable place to stay. The bonus is the location, right on the seafront. Would definitely stay again.
Richard
icon-
10,0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

They couldn’t have been more helpful and supportive, my van broke down and they supported me through it, helped arrange garages etc as I was 300 miles from home. Hotel is great, lovely rooms and great views. Price point is unbelievable I wouldn’t hesitate to stay again or to recommend.
Number of reviews per page
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