Dear Mr./Ms. M. Rivandi, Sincerely yours from Goldvitel Hotel Surabaya. Thank you for your compliments and for taking the time to share your stay experience, including the excellent rating you gave to Goldvitel Hotel Surabaya. Your family's experience visiting Goldvitel Hotel Surabaya inspires us to maintain the quality of our accommodations and services. We sincerely hope that you and your family will return to our hotel again. We look forward to welcoming you back to Goldvitel Hotel Surabaya. Sincerely, Hari Susilo, Rooms Division Manager - Goldvitel Hotel Surabaya

Dear Mr./Ms. M. Rivandi, Sincerely, Goldvitel Hotel Surabaya. Thank you for your compliments and for taking the time to share your stay experience, including the excellent rating you gave Goldvitel Hotel Surabaya. Your family's experience at Goldvitel Hotel Surabaya motivates us to maintain the quality of both our facilities and services. We sincerely hope that you and your family will visit our hotel again. We look forward to your return to Goldvitel Hotel Surabaya. Sincerely, Hari Susilo, Rooms Division Manager - Goldvitel Hotel Surabaya

Dear Mr./Ms. R*n, Sincerely, Goldvitel Hotel Surabaya. Thank you for your compliments and for taking the time to share your stay experience, including the excellent rating you gave Goldvitel Hotel Surabaya. Your family's experience visiting Goldvitel Hotel Surabaya inspires us to maintain the quality of our accommodations and services. We sincerely hope that you and your family will be able to return to our hotel again. We look forward to welcoming you back to Goldvitel Hotel Surabaya. Sincerely, Hari Susilo, Rooms Division Manager - Goldvitel Hotel Surabaya

Dear Mr./Ms. A*i, Sincerely, Goldvitel Hotel Surabaya. Thank you for your feedback and suggestions. We apologize for any inconvenience you experienced during your stay and appreciate you taking the time to share your experience and giving Goldvitel Hotel Surabaya an excellent rating. Your family's experience at Goldvitel Hotel Surabaya motivates us to maintain the quality of both our facilities and services. We sincerely hope that you and your family will visit our hotel again. We look forward to your return. Sincerely, Hari Susilo, Rooms Division Manager - Goldvitel Hotel Surabaya

Dear Mr./Ms. S., Sincerely, Goldvitel Hotel Surabaya. Thank you for your compliments and for taking the time to share your stay experience, including the excellent rating you gave Goldvitel Hotel Surabaya. Your family's experience visiting Goldvitel Hotel Surabaya inspires us to maintain the quality of our accommodations and services. We sincerely hope that you and your family will return to our hotel again. We look forward to welcoming you back to Goldvitel Hotel Surabaya. Sincerely, Hari Susilo, Rooms Division Manager - Goldvitel Hotel Surabaya

Dear Ms. Puravadee P, Sincerely yours from Goldvitel Hotel Surabaya. Thank you for your compliments and for taking the time to share your stay experience, including the excellent rating you gave Goldvitel Hotel Surabaya. We are delighted that your first stay at Goldvitel was so pleasant, comfortable, and welcoming. Thank you to all the friendly and kind staff. Your family's experience at Goldvitel Hotel Surabaya motivates us to maintain the quality of both our facilities and services. We sincerely hope that you and your family will visit our hotel again. We look forward to welcoming you back to Goldvitel Hotel Surabaya. Sincerely, Hari Susilo, Rooms Division Manager - Goldvitel Hotel Surabaya

Dear Sir/Madam s*e, Sincerely, Goldvitel Hotel Surabaya. Thank you for your feedback and suggestions. We apologize for any inconvenience you experienced during your stay and appreciate you taking the time to share your experience and giving Goldvitel Hotel Surabaya such an excellent rating. Your experience and your family at Goldvitel Hotel Surabaya motivate us to maintain the quality of both our facilities and services. We hope you and your family will visit our hotel again. We look forward to welcoming you back to Goldvitel Hotel Surabaya. Sincerely, Hari Susilo, Rooms Division Manager - Goldvitel Hotel Surabaya

Dear Mr. Afifah R., Sincerely, Goldvitel Hotel Surabaya. Thank you for your compliments and for taking the time to share your stay experience, including the excellent rating you gave Goldvitel Hotel Surabaya. Your family's experience visiting Goldvitel Hotel Surabaya inspires us to maintain the quality of our accommodations and services. We sincerely hope that you and your family will return to our hotel again. We look forward to welcoming you back to Goldvitel Hotel Surabaya. Sincerely, Hari Susilo, Rooms Division Manager - Goldvitel Hotel Surabaya

Dear Ms./Mrs. M*a, Sincerely, Goldvitel Hotel Surabaya. Thank you for your feedback and suggestions. We apologize for any inconvenience you experienced during your stay and appreciate you taking the time to share your experience and giving Goldvitel Hotel Surabaya an excellent rating. Your experience and your family at Goldvitel Hotel Surabaya motivate us to maintain the quality of both our facilities and services. We sincerely hope that you and your family will visit our hotel again. We look forward to your return to Goldvitel Hotel Surabaya. Sincerely, Hari Susilo, Rooms Division Manager - Goldvitel Hotel Surabaya

Dear Mr. Suripto, Goldvitel Hotel Surabaya extends its highest regards. Thank you for your compliments and for taking the time to share your stay experience, including the excellent rating you gave Goldvitel Hotel Surabaya. Your experience and that of your family during your visit to Goldvitel Hotel Surabaya have inspired us to maintain the quality of our accommodations and services. We sincerely hope that you and your family will return to our hotel again. We look forward to welcoming you back to Goldvitel Hotel Surabaya. Sincerely, Hari Susilo, Rooms Division Manager - Goldvitel Hotel Surabaya

Dear Mr./Ms. K*E, Sincerely, Goldvitel Hotel Surabaya. Thank you for your compliments and for taking the time to share your stay experience and the excellent rating you gave our hotel. We were impressed by the friendliness and courtesy of our staff, making you feel like family. Your experience and your family's visit to Goldvitel Hotel Surabaya encourage us to maintain the quality of our accommodations and services. We sincerely hope that you and your family will return to our hotel again. We look forward to welcoming you back to Goldvitel Hotel Surabaya. Sincerely, Hari Susilo, Rooms Division Manager - Goldvitel Hotel Surabaya

Dear Gan B. H., Thank you for sharing your feedback. As a budget-friendly hotel housed in a classic building, we continuously strive to balance affordable rates with a safe, comfortable environment. However, we deeply regret that the condition of your room’s interior and fixtures fell short of expectations during your stay. Please accept our sincere apologies for the issues with the table and bathroom lights. We appreciate your feedback as it helps us identify areas that need urgent attention. We hope to have the opportunity to provide you with a much improved and safer stay in the future. Sincerely, Hari Susilo. Room Division Manager- Goldvitel Hotel Surabaya

Dear Gan B. H., Thank you for taking the time to share your constructive feedback regarding your recent stay with us. Please accept our sincere apologies for the technical and service inconveniences you experienced, specifically regarding the room fixtures and the housekeeping service. We value your feedback as a vital tool for our continuous improvement. We hope to welcome you back in the near future to show you the true quality of our hospitality. Sincerely, Hari Susilo. Room Division Manager- Goldvitel Hotel Surabaya

Dear Mr./Mrs. PT Carbay S. I., Warm greetings from Goldvitel Hotel Surabaya. Thank you for your compliments and for taking the time to share your experience and give Goldvitel Hotel Surabaya an excellent rating. During your stay, you provided photos of a clean, comfortable, and tidy room. The bed was comfortable, the air conditioning worked well, and the in-room amenities were complete to meet your needs. The cleanliness of the hotel premises was also very well maintained. Your experience and your family's visit to Goldvitel Hotel Surabaya encourage us to maintain the quality of both our accommodations and services. We sincerely hope that you and your family will visit our hotel again. We look forward to your return to Goldvitel Hotel Surabaya. Sincerely, Hari Susilo, Rooms Division Manager - Goldvitel Hotel Surabaya

Dear Mr./Ms. ke*i, Sincerely, Goldvitel Hotel Surabaya. Thank you for your compliments and for taking the time to share your stay experience and giving Goldvitel Hotel Surabaya an excellent rating. During your stay, our hotel offered clean, cool, and comfortable rooms with bathtubs 🛁, a swimming pool, karaoke, fitness center, and spa. The food was delicious, and the staff were kind and friendly. Therefore, Goldvitel Hotel Surabaya is a suitable place to stay and is highly recommended for its price. Your family's experience visiting Goldvitel Hotel Surabaya motivates us to maintain the quality of both our facilities and services. We hope you and your family will visit our hotel again. We look forward to your return to Goldvitel Hotel Surabaya. Sincerely, Hari Susilo, Rooms Division Manager - Goldvitel Hotel Surabaya

Dear Ms./Mrs. Wa, Sincerely, Goldvitel Hotel Surabaya. Thank you for your feedback and suggestions. We apologize for any inconvenience you experienced during your stay and appreciate you taking the time to share your experience and give Goldvitel Hotel Surabaya an excellent rating. Your experience and that of your family at Goldvitel Hotel Surabaya motivate us to maintain the quality of both our facilities and services. We sincerely hope that you and your family will visit our hotel again. We look forward to your return to Goldvitel Hotel Surabaya. Sincerely, Hari Susilo, Rooms Division Manager - Goldvitel Hotel Surabaya

Dear Ms./Mrs. Y*a, Sincerely, Goldvitel Hotel Surabaya. Thank you for your compliments and for taking the time to share your stay experience, including the excellent rating you gave Goldvitel Hotel Surabaya. Your description of the friendly staff, warm and comfortable atmosphere, and clean rooms, along with its convenient location in the city center, motivates us to maintain the quality of both our facilities and services. We sincerely hope that you and your family will visit our hotel again. We look forward to welcoming you back to Goldvitel Hotel Surabaya. Sincerely, Hari Susilo, Rooms Division Manager - Goldvitel Hotel Surabaya

Dear Mr. J*r, Sincerely, Goldvitel Hotel Surabaya. Thank you for your feedback and suggestions. We apologize for any inconvenience you experienced during your stay and appreciate you taking the time to share your experience and give Goldvitel Hotel Surabaya an excellent rating. Your experience and that of your family at Goldvitel Hotel Surabaya motivate us to maintain the quality of both our facilities and services. We hope you and your family will visit our hotel again. We look forward to welcoming you back to Goldvitel Hotel Surabaya. Sincerely, Hari Susilo, Rooms Division Manager - Goldvitel Hotel Surabaya

Dear Mr/s s***h, Thank you for the wonderful feedback. We are glad you had a good experience with our rooms and location. We look forward to your next visit! Sincerely Hari Susilo. Room Division Manager- Goldvitel Hotel Surabaya

Dear Mr./Ms./Mrs. D*D, Sincerely yours from Goldvitel Hotel Surabaya. Thank you for your compliments and for taking the time to share your stay experience, including the excellent rating you gave Goldvitel Hotel Surabaya. Your family's experience visiting Goldvitel Hotel Surabaya inspires us to maintain the quality of our accommodations and services. We sincerely hope that you and your family will be able to return to our hotel again. We look forward to welcoming you back to Goldvitel Hotel Surabaya. Sincerely, Hari Susilo, Rooms Division Manager - Goldvitel Hotel Surabaya