Z***o

Leisure

9,1

/10

Reviewed 5 day(s) ago

Room 308 has a dirty drain, so the water doesn't flow optimally. Needs repair.

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Prasetyo

10,0

/10

Reviewed 2 week(s) ago

It's comfortable and more private, but the price is quite expensive now, only a few tens of thousands different from more attractive hotels.

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A***n

10,0

/10

Reviewed 2 week(s) ago

Good good good good good good good good

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M***r

9,0

/10

Reviewed 6 week(s) ago

Friendly staff, family friendly, easy online transportation.

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M***a

Business

5,4

/10

Reviewed 12 week(s) ago

lots of small cockroaches everywhere, the shower was broken, the sheets looked like they had never been changed

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1 people find it helpful

Accommodation's Reply

11 Mar 2026

With our deepest respect from Nine Palace Hotel, thank you, Mira, for taking the time to write a review of Nine Palace Hotel. We apologize for any inconvenience you may have experienced during your stay. The Management of Nine Palace Hotel.

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M***a

5,8

/10

Reviewed 12 week(s) ago

The shower faucet was broken, there were lots of small cockroaches everywhere; the sheets looked like they hadn't been changed, there were lots of small cockroaches on the bed.

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Accommodation's Reply

11 Mar 2026

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E***k

8,2

/10

Reviewed 14 week(s) ago

It's just for transit.

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Accommodation's Reply

11 Mar 2026

With our deepest respect from Nine Palace Hotel, we thank you, EK, for taking the time to write a review of Nine Palace Hotel. We sincerely hope you will visit us again, whether for business or a family vacation. The Management, Nine Palace Hotel

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I***n

Transit

5,7

/10

Reviewed 14 week(s) ago

Not as expected for the price of almost 300k, the bathroom smells, the water heater is broken, the shower faucet is broken and has to be fixed, the room size is also very narrow, like it's stuffy, the smell of the bathroom is really uncomfortable.

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Accommodation's Reply

11 Mar 2026

With our deepest respect from Nine Palace Hotel, we would like to thank you, Ms. I*n, for taking the time to write a review of Nine Palace Hotel. Sincerely, The Management of Nine Palace Hotel.

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Santi O.

9,4

/10

Reviewed 16 week(s) ago

Will be the first option when visiting Palembang again. God willing.

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Accommodation's Reply

11 Mar 2026

With our deepest respect from Nine Palace Hotel, we thank you, Mr. Santi, for taking the time to write a review of Nine Palace Hotel. We sincerely hope you will visit us again, whether for business or a family vacation. Sincerely, Management: Nine Palace Hotel

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u***r

Staycation

7,0

/10

Reviewed 19 week(s) ago

Horror atmosphere, dim lights and 1 cut off 😭 Hot water won't turn on

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Accommodation's Reply

11 Mar 2026

With our deepest respect from Nine Palace Hotel, we would like to thank you, U*r, for taking the time to write a review of Nine Palace Hotel. The Management of Nine Palace Hotel.

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Anita s.

Leisure

10,0

/10

Reviewed 19 week(s) ago

I'm not disappointed, the mattress is clean, soft and big.

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Accommodation's Reply

11 Mar 2026

With our deepest respect from Nine Palace Hotel, we thank you, Ms. Anita, for taking the time to write a review of Nine Palace Hotel. We sincerely hope you will visit us again, whether for business or a family vacation. Sincerely, Management: Nine Palace Hotel

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D***i

10,0

/10

Reviewed 21 week(s) ago

Recommendations for the most comfortable hotels in Palembang

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1 people find it helpful

Accommodation's Reply

11 Mar 2026

It is with pleasure that Nine Hotel Palembang extends its gratitude to you, D*i, for taking the time to write a review of Nine Hotel Palembang. We sincerely hope you will visit us again, whether for business or a family vacation. Sincerely, The Management, Nine Hotel Palembang

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N***a

8,5

/10

Reviewed 22 week(s) ago

The staff is friendly, but the room is too humid and the air conditioning is not cool enough 🙏

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1 people find it helpful

Accommodation's Reply

11 Mar 2026

With our deepest respect from Nine Palembang Hotel, thank you, N*a, for taking the time to write a review of Nine Palembang Hotel. We sincerely hope you will return to stay with us again, whether for business or a family vacation. The Management, Nine Palembang Hotel

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E***s

Business

10,0

/10

Reviewed 23 week(s) ago

friendly staff and clean rooms, the only thing you need to pay attention to is the air conditioning

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Accommodation's Reply

11 Mar 2026

Warm greetings from Nine Palace Hotel. Thank you, E*a, for taking the time to write a review of Nine Palace Hotel. We sincerely hope you will visit us again, whether for business or a family vacation. The Management, Nine Palace Hotel

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Andri

Transit

8,6

/10

Reviewed 24 week(s) ago

The bathroom has stagnant water, but I've checked it again, but I haven't tried it again.

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1 people find it helpful

Accommodation's Reply

11 Mar 2026

With our deepest respect from Nine Hotel Palembang, we thank Mr. Andri for taking the time to write a review of Nine Hotel Palembang. Sincerely, The Management of Nine Hotel Palembang.

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A***a

Transit

8,2

/10

Reviewed 24 week(s) ago

The check-in process was easy and the staff were friendly.

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1 people find it helpful

Accommodation's Reply

11 Mar 2026

With our deepest respect from Nine Palace Hotel, we would like to thank you, A*a, for taking the time to write a review of Nine Palace Hotel. We sincerely hope you will visit us again, whether for business or a family vacation. The Management, Nine Palace Hotel

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Yeni P.

9,7

/10

Reviewed 24 week(s) ago

First time staying and very satisfied

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Accommodation's Reply

11 Mar 2026

With our deepest respect, Nine Palace Hotel. Thank you, Ms. Yeni, for taking the time to write a review of Nine Palace Hotel. We sincerely hope you will visit us again, whether for business or a family vacation. Management: Nine Palace Hotel

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Octaviani

Staycation

9,1

/10

Reviewed 25 week(s) ago

First time staying at this hotel, the room is cool, clean, small but warm

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Accommodation's Reply

11 Mar 2026

Warm greetings from Nine Palembang Hotel. I*a, thank you so much for your valuable feedback about Nine Palembang Hotel. We sincerely hope you will visit us again, whether for business or family vacation. From the management of Nine Palembang Hotel.

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I***a

Staycation

5,4

/10

Reviewed 26 week(s) ago

When I checked in, I was given someone else's old room. The room was only tidied up. The sheets, drinks, and soap were not changed.

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1 people find it helpful

Accommodation's Reply

11 Mar 2026

With our deepest respect from Nine Palace Hotel, we would like to thank you, Ms. I*a, for taking the time to write a review of Nine Palace Hotel. We apologize for any inconvenience and appreciate your valuable feedback. The Management of Nine Palace Hotel.

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Verified Traveler

10,0

/10

Reviewed 26 week(s) ago

The hotel is clean and comfortable. The uniquely designed walls and murals create an aesthetic appeal. The rooms are quite large compared to those in well-known hotels. The affordable rates fit within a company's budget. Hopefully, the cleanliness will be consistent.

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Accommodation's Reply

11 Mar 2026

It is with pleasure that Nine Palace Hotel would like to express our gratitude to you, Ms./Mrs. G*t, for taking the time to write a review of Nine Palace Hotel. We sincerely hope that you will visit us again, whether for business or leisure with your family. Sincerely, The Management, Nine Palace Hotel

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Nine Hotel

Overall Ratings & Reviews Nine Hotel

8,5

8,5

8,5

8,8

8,6

Traveler Reviews Nine Hotel