9,0
Exceptional
From 544 reviews
Provided by travelers on
Cleanliness

9,1

Room Comfort

9,0

Meal

8,8

Location

9,1

Service and Facilites

9,0

People often mention about ibis Surabaya Tidar
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Ambiance (46)
Distance to City Center (44)
Staff Friendliness (41)
Bedroom (41)
Bathroom (36)
Hotel Area (35)
Room Space (31)
Wifi (30)
Check-in/out Time (28)
Accessibility (25)
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Traveler Reviews ibis Surabaya Tidar

Number of reviews per page
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40
Customer reviews
H***y
icon-origin-TRAVELOKA
10,0
/10
Reviewed 6 day(s) ago
niceeee hotel with view experience
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Mochamad S. K.
icon-origin-TRAVELOKA
9,7
/10
Reviewed 2 week(s) ago
This is a recommended place for you to stay once you visit Surabaya.
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R***R
icon-Business
Business
icon-origin-TRAVELOKA
9,4
/10
Reviewed 2 week(s) ago
Easy & quick check-in process. The staff were nice & helpful. The room was amazing and clean; I loved the vibe and ambience. The hotel was easy to spot and located strategically near various places.
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J***i
icon-origin-TRAVELOKA
8,8
/10
Reviewed 2 week(s) ago
The hotel staff is friendly, the room interior is minimalist and nice.
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f***a
icon-origin-TRAVELOKA
10,0
/10
Reviewed 2 week(s) ago
The location is strategic near the city, easy access, the place is very comfortable.
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J***i
icon-origin-TRAVELOKA
9,1
/10
Reviewed 2 week(s) ago
I like the interior of the room, minimalist and comfortable. Thank you for the service.
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E***o
icon-origin-TRAVELOKA
9,4
/10
Reviewed 2 week(s) ago
The staff is very friendly and they even let me borrow a charger. Thank you.
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A***h
icon-origin-TRAVELOKA
10,0
/10
Reviewed 3 week(s) ago
The food is delicious, the staff is friendly
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Willy C. P.
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Leisure
icon-origin-TRAVELOKA
10,0
/10
Reviewed 4 week(s) ago
the hotel is nice and comfortable. around the hotel there are many places to eat. staff and service are good and fast.
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F***n
icon-Business
Business
icon-origin-TRAVELOKA
9,7
/10
Reviewed 5 week(s) ago
Good place to stay. Good service. Ambiance/Facilities: calming. Food: tastes good. Staff Assistance: very helpful. Highlights: the view. Price: affordable. Location: It's only take a minute to go anywhere.
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F***n
icon-origin-TRAVELOKA
9,7
/10
Reviewed 5 week(s) ago
Good place to stay. Good service. Ambiance/Facilities: calming. Food: tastes good. Staff Assistance: very helpful. Highlights: the view. Price: affordable. Location: It's only take a minute to go anywhere.
1 people find it helpful
F***n
icon-Business
Business
icon-origin-TRAVELOKA
9,7
/10
Reviewed 5 week(s) ago
good place to stay good service Ambiance/Facilities: calming Food: taste good Staff Assistance: very helpful Highlights: the view Price: affordable Location: it’s only take a minute to go anywhere
1 people find it helpful
R***y
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9,1
/10
Reviewed 5 week(s) ago
very comfortable and sound sleep
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1 people find it helpful
A***t
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8,5
/10
Reviewed 5 week(s) ago
good services! and thank you y’all.
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F***n
icon-origin-TRAVELOKA
9,4
/10
Reviewed 5 week(s) ago
The hotel is just perfect, that's why I repeat my booking there several times these last 4 months.
1 people find it helpful
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Antonius R.
icon-origin-TRAVELOKA
10,0
/10
Reviewed 5 week(s) ago
I always stay at this hotel because it is close to Pasar Turi Station, the hotel is clean, the staff is friendly, the food suits my taste, quite varied.
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PatriciaSonia
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9,7
/10
Reviewed 6 week(s) ago
The staff is very nice. There are pillows in the room. The Wi-Fi is fast. Unfortunately, watching RCTI is a bit choppy.
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Imelda A. S.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9,4
/10
Reviewed 7 week(s) ago
Comfortable, nice, clean, affordable and worth it for the money spent.
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M***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8,5
/10
Reviewed 8 week(s) ago
Perfect, thank you Ibis Tidar Surabaya.
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2 people find it helpful
Wahyu P. P.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9,4
/10
Reviewed 8 week(s) ago
Dear Ibis Surabaya Tidar team, I would like to express my gratitude for the exceptional service provided during my recent stay. The reception staff were very helpful and responsive. Although we booked a non-smoking room and the hotel was initially fully booked, the staff went out of their way to accommodate us. When we encountered an issue with the room's odor, which seemed like a leftover smell of cigarette smoke, the staff kindly offered to change the room, considering my wife's pregnancy. Furthermore, when we needed an iron, the staff provided prompt and courteous service. Overall, our stay was outstanding, and we appreciate the efforts made by your team. Thank you.
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1 people find it helpful
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