Overall Ratings & Reviews St. Giles Southkey

Have been staying for a few times. Convenient location.

Buffet breakfast starts at 0630hr but there's no one to clear the used plates until until 0700hr.

The food is bad and choice is limited. Why must the sausages cut until so small? Room door unable to open and have to go up and down to inform maintenance.

The check-in staff was very helpful & courteous. Good breakfast spread & not too crowded. Nice city view from our room.

Staff of the hotel are accommodating and nice. You'll feel welcomed there, the surrounding is amazing. The entrance of a mall is near the lobby area. High emphasis that the overall experience is family friendly. Will come again!

The hotel is strategically located, where to check up at Regency Medical Care.

Room quite big, nice Riverview, Shopee center, just downstairs the hotel very convenient

Check in time is 15.00, but until 15.30 the room was still not ready. Hopefully the service will be better in the future

The air con in the room was quite cooling. There were no bottled drinks in the room, but there is a water dispenser at the same floor. I would prefer bottled drinks for me to bring it out during shopping. There is a glass bottled mineral water in the room that is sealed. I am not sure if the water is clean so we never drank that but prefer to take from the water dispenser. unfortunately, the water dispenser don't offer hot water, so need to boil in the room. next to hotel is direct access to the high class shopping mall. Wanted to try the Uncle Roger fried rice but they only accept cashless payment. I only brought cash and no credit card, so I had to give it a miss. Overall the experience was good, like saying in a high class condo.

I had requested a simple birthday decoration in my room, and I appreciate that it was nicely done. However, the small cake that was promised was not provided, which was quite disappointing. Also, the email response from the hotel was very slow. In addition, the electric pot in the room for boiling water was dirty and had stains inside, which made me feel uncomfortable using it. There was also no complimentary mineral water provided in the room. I hope these areas can be improved to enhance the guest experience.

Convenient place for holiday and near shopping mall.

Smooth check-in process. The room is huge, and the bed is comfortable.

Our favorite olace when staying at JB. Best access, great room, and great breakfast.

birthday decoration. room cost more than the surroundings cause of the proximity in the mall.

Hotel facilities are good, but the quality of the buffet breakfast and welcome drink need to be improved.

The hotel staff are all very friendly and have excellent service 🙏

Amazing, will stay again. Went for a staycation with my best friend for my birthday.

Good hotel, access close to the hotel Just the smell of the room is a bit damp, so the smell is not good

Had stayed in this hotel many times. Loved the location. Easily accessible to midvalley mall. Spacious room. 👍👍

Friendly staff & strategic hotel location