St. Giles Southkey

Hotels
8,8
/10
Very Good
1.378 reviews

What Guests Say About Their Stay

Room Space (46)
Bedroom (44)
Staff Friendliness (43)
Accessibility (39)

Verified Traveler

10,0
/ 10
Special thanks to security and the front door man! They are really polite and friendly! Kudos to them. Hoping management will give them an award or bonus.

Muliady

10,0
/ 10
Nice and clean, spacious, direct access to shopping mall, good breakfast, totally recommended hotel. Thanks

Verified Traveler

10,0
/ 10
Staff were friendly, composed, and accommodating. Provided what was promised.

Jeffrey

10,0
/ 10
Such a lovely place! The view from the window is absolutely breathtaking, you can wake up to radiant sunrises and admire the serene horizon stretching endlessly.

N***i

9,7
/ 10
Staff of the hotel are accommodating and nice. You'll feel welcomed there, the surrounding is amazing. The entrance of a mall is near the lobby area. High emphasis that the overall experience is family friendly. Will come again!
In the Area
See Map
Mid Valley Southkey, 1, Persiaran Southkey 1, Kota Southkey, Tebrau, Johor Bahru, Johor, Malaysia, 80150

Main Facilities

Read More
AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
St. Giles Southkey is located in area / city Tebrau. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around St. Giles Southkey

Mid Valley Southkey, 1, Persiaran Southkey 1, Kota Southkey, Tebrau, Johor Bahru, Johor, Malaysia, 80150
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Lobby St. Giles Southkey
Lobby 2 St. Giles Southkey

Discover More About St. Giles Southkey

Location


St. Giles Southkey is located in area / city Tebrau.

About St. Giles Southkey

From business event to corporate gathering, St. Giles Southkey provides complete services and facilities that you and your colleagues need.

Have fun with various entertaining facilities for you and the whole family at St. Giles Southkey, a wonderful accommodation for your family holiday.

Are you a shopaholic? Staying at St. Giles Southkey will surely spoil you for numerous shopping centers nearby.

The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from St. Giles Southkey exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

St. Giles Southkey is a hotel with great comfort and excellent service according to most hotel's guests.

Enjoy luxurious treats and incomparable experience by staying at St. Giles Southkey.

All facilities in St. Giles Southkey

Bar, Cafe and Lounge St. Giles Southkey
Bar, Cafe and Lounge
Swimming Pool St. Giles Southkey
Swimming Pool
Fitness Center St. Giles Southkey
Fitness Center
Functional Hall St. Giles Southkey
Functional Hall
Common Space St. Giles Southkey
Common Space

Food and Drinks

  • Restaurant with AC
  • Bar
  • Breakfast
  • Buffet breakfast
  • Cafe
  • Continental breakfast
  • Dining area
  • Hot breakfast
  • Poolside bar

General

  • AC
  • Banquet
  • Clothes dryer
  • Connecting rooms
  • Family room
  • Non-smoking room
  • Swimming pool
  • Rooftop terrace
  • Smoke-free

Public Facilities

  • Parking
  • Coffee/tea in lobby
  • Coffee shop
  • Elevator
  • Restaurant
  • Breakfast restaurant
  • Safety deposit box
  • WiFi in public area

Nearby Facilities

  • ATM/Banking
  • Beauty salon
  • Gift shop
  • Grocery
  • Hair salon
  • Laundry
  • Shops
  • Supermarket

In-room Facilities

  • Bathrobe
  • Desk
  • Hairdryer
  • In-room safe
  • Refrigerator
  • Shower
  • TV

Hotel Services

  • Bellhop
  • Concierge
  • Doorman
  • 24-hour Receptionist
  • Laundry service

Business Facilities

  • Conference room
  • Meeting facilities
  • Photocopier
  • PRINTER
  • Projector

Accessibilty

  • Accessible bathroom
  • Accessible parking
  • Wheelchair accessible

Things to Do

  • Fitness center
  • Outdoor pool

Connectivity

  • INTERNATIONAL_CALL
  • Free WiFi

Accommodation Policy & General Information in St. Giles Southkey

Important Note

As announced by Royal Malaysian Customs Department, Tourism Tax is imposed starting 1 January 2023 for all hotel guests that are non-Malaysian or non-permanent Residents of Malaysia. Please expect that hotel will collect the Tourism Tax from you during check-in at the hotel. The Tourism Tax rate is 10 RM per room per night.

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00

Additional Policy

We are a non-smoking hotel. Smoking is not permitted in any guest rooms or any other areas inside the hotel. There is a RM1,000 fine for violation of the hotel’s smoking policy. Durian and mangosteen are not allowed in the hotel premises. There is a RM1,000 fine for violation of the hotel’s policy.
Effective 1st January 2026, the rate for an additional bed will be revised to: RM140+ per bed, per night (Price is subject to prevailing taxes)
To ensure we continue to provide the highest standard of accommodation, the hotel will be conducting façade maintenance from 1 May to 31 August 2026. Work will take place daily between 8:00 AM and 6:00 PM. While we aim to minimize disruptions, we thank you for your patience during this period of improvement.

General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 15:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at St. Giles Southkey
575
Number of floors in St. Giles Southkey
31
Another facilities in St. Giles Southkey
Restaurant with AC, Bar, Breakfast, Buffet breakfast, Cafe

Frequently asked question in St. Giles Southkey

What are available facilities at St. Giles Southkey?
There are top facilites at St. Giles Southkey such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at St. Giles Southkey?
The standard check-in time at St. Giles Southkey is starting from From 15:00 while the latest check-out time is at Before 12:00
Does St. Giles Southkey provide breakfast?
Yes, St. Giles Southkey provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of St. Giles Southkey?
St. Giles Southkey is a 5.0-star hotel.
How many floors does St. Giles Southkey have?
St. Giles Southkey has 31 floors.
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More Reviews from Other Guests in St. Giles Southkey

Overall Ratings & Reviews St. Giles Southkey

Traveloka (370)
Other sources (1.008)
8,8
Very Good
From 1.008 reviews
Cleanliness

8,8

Room Comfort

8,8

Service and Facilites

8,8

Sort by
Most Relevant
Preferences
See All

Traveler Reviews St. Giles Southkey

Number of reviews per page
20
40
Top reviews
liang cheak
icon-with Partner
with Partner
6,0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Disappointing Experience at a Hotel in Southkey / Mid Valley We stayed here over the weekend during Ramadan. The location is fantastic, sitting above the beautiful Southkey Mid Valley mall, but unfortunately the overall hotel experience was surprisingly disappointing. Around 10pm, almost everything in the hotel stopped operating. We went up to the bar for what was advertised as a complimentary drink with a nice view. When we ordered cocktails at about 10:30pm, we were told there were no snacks or food available because it was “hotel policy” that everything stops at 10pm. The mall downstairs had already closed, and room service had also stopped at 10pm, leaving guests with drinks but absolutely no food options. This is particularly puzzling during Ramadan when many people eat later in the evening after sundown. More importantly, this feels like a missed opportunity for the hotel from a business perspective. Every evening you can see numerous Grab riders picking up takeaway orders in the area, which clearly shows strong demand for food at night. Instead of capturing this demand from both hotel guests and visitors, everything shuts down early. Whether it is food, room service, bar snacks, or late-night dining, there are clearly opportunities here for the hotel to improve service and generate additional revenue, yet these seem completely overlooked. The room condition and housekeeping were also concerning. For a hotel that presents itself as a grand property, the room
Read More
Binah
10,0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Well-equipped room. There was even a washing machine in the bathroom !
Fadila
icon-with Partner
with Partner
10,0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Staff is super friendly. Guards/doorman was friendly. Room is clean. Aircon is perfect. Food is delicious. Glad i book st giles for my stay. Definately coming back
Yin Yin
icon-with Partner
with Partner
10,0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

The room is big and clean, and the staffs are all so cheerful and nice!
Shankar
10,0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Excellent
Leonard
icon-with Children
with Children
10,0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Room was huge and sufficient for family of 4 (1 Teenager and 1 child). Hotel has direct access into shopping map which is a bug plus point. Try parking at B1 instead of B2. More lots
Kwok Wei
6,0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Convenient since it is next to Mid Valley. The room was clean and big but lack of amenities. Simple things like bowls, cutleries were missing and some things in the room were broken like the switch etc. For the price I expect better..
SZE TAT
icon-Friends and Family Family
Friends and Family Family
10,0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Great location. Towels a bit dated. Great service!
Kong
icon-with Children
with Children
10,0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

I love their service ,fast chk in, get what u request.
Wenjin
icon-Friends and Family Family
Friends and Family Family
10,0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Room is clean, water pressure is good. Staff is friendly. There are some damaged parts of the room but in general it’s all good.
Kay Rui
icon-Friends and Family Family
Friends and Family Family
10,0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

It is conveniently located above the Mid Valley Southkey. We travelled with a toddler and the experience was excellent.
Shimei
icon-Leisure with Partner
Leisure with Partner
10,0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Convenient to shopping mall
Pamela Toon Yong
10,0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Nice stay
MUI NGEE LIVIA
icon-Leisure Family
Leisure Family
10,0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

I had a smooth check-in. Will definitely stay there again.
Lee
icon-with Partner
with Partner
8,0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Room clean and staff very efficient
CHEOK HENG
8,0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Staff is helpful and room is clean . May consider to provide disposable shaver
Pei Qi
icon-Friends and Family with Friends
Friends and Family with Friends
10,0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

The rooms are comfortable and clean
Sing Guan
icon-with Partner
with Partner
10,0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Friendly and helpful staff. Room is clean and spacious.
Siang Goh
icon-Friends and Family with Friends
Friends and Family with Friends
6,0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Staff are very friendly, nice & helpful. However, cleaning of shower area can be improved. The grouts are dirty & moldy. Could smell the mold when we used the shower.
CHIT PIN
icon-with Partner
with Partner
8,0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

The room is clean but it was very basic
Number of reviews per page
20
40

Ready to make up your mind?

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Lobby 4 St. Giles Southkey

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews St. Giles Southkey

Traveloka (370)
Other sources (1.008)
8,8
Very Good
From 1.008 reviews
Cleanliness

8,8

Room Comfort

8,8

Service and Facilites

8,8

Sort by
Most Relevant
Preferences
See All

Traveler Reviews St. Giles Southkey

Number of reviews per page
20
40
Top reviews
liang cheak
icon-with Partner
with Partner
6,0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Disappointing Experience at a Hotel in Southkey / Mid Valley We stayed here over the weekend during Ramadan. The location is fantastic, sitting above the beautiful Southkey Mid Valley mall, but unfortunately the overall hotel experience was surprisingly disappointing. Around 10pm, almost everything in the hotel stopped operating. We went up to the bar for what was advertised as a complimentary drink with a nice view. When we ordered cocktails at about 10:30pm, we were told there were no snacks or food available because it was “hotel policy” that everything stops at 10pm. The mall downstairs had already closed, and room service had also stopped at 10pm, leaving guests with drinks but absolutely no food options. This is particularly puzzling during Ramadan when many people eat later in the evening after sundown. More importantly, this feels like a missed opportunity for the hotel from a business perspective. Every evening you can see numerous Grab riders picking up takeaway orders in the area, which clearly shows strong demand for food at night. Instead of capturing this demand from both hotel guests and visitors, everything shuts down early. Whether it is food, room service, bar snacks, or late-night dining, there are clearly opportunities here for the hotel to improve service and generate additional revenue, yet these seem completely overlooked. The room condition and housekeeping were also concerning. For a hotel that presents itself as a grand property, the room
Read More
Binah
10,0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Well-equipped room. There was even a washing machine in the bathroom !
Fadila
icon-with Partner
with Partner
10,0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Staff is super friendly. Guards/doorman was friendly. Room is clean. Aircon is perfect. Food is delicious. Glad i book st giles for my stay. Definately coming back
Yin Yin
icon-with Partner
with Partner
10,0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

The room is big and clean, and the staffs are all so cheerful and nice!
Shankar
10,0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Excellent
Leonard
icon-with Children
with Children
10,0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Room was huge and sufficient for family of 4 (1 Teenager and 1 child). Hotel has direct access into shopping map which is a bug plus point. Try parking at B1 instead of B2. More lots
Kwok Wei
6,0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Convenient since it is next to Mid Valley. The room was clean and big but lack of amenities. Simple things like bowls, cutleries were missing and some things in the room were broken like the switch etc. For the price I expect better..
SZE TAT
icon-Friends and Family Family
Friends and Family Family
10,0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Great location. Towels a bit dated. Great service!
Kong
icon-with Children
with Children
10,0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

I love their service ,fast chk in, get what u request.
Wenjin
icon-Friends and Family Family
Friends and Family Family
10,0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Room is clean, water pressure is good. Staff is friendly. There are some damaged parts of the room but in general it’s all good.
Kay Rui
icon-Friends and Family Family
Friends and Family Family
10,0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

It is conveniently located above the Mid Valley Southkey. We travelled with a toddler and the experience was excellent.
Shimei
icon-Leisure with Partner
Leisure with Partner
10,0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Convenient to shopping mall
Pamela Toon Yong
10,0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Nice stay
MUI NGEE LIVIA
icon-Leisure Family
Leisure Family
10,0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

I had a smooth check-in. Will definitely stay there again.
Lee
icon-with Partner
with Partner
8,0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Room clean and staff very efficient
CHEOK HENG
8,0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Staff is helpful and room is clean . May consider to provide disposable shaver
Pei Qi
icon-Friends and Family with Friends
Friends and Family with Friends
10,0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

The rooms are comfortable and clean
Sing Guan
icon-with Partner
with Partner
10,0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Friendly and helpful staff. Room is clean and spacious.
Siang Goh
icon-Friends and Family with Friends
Friends and Family with Friends
6,0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Staff are very friendly, nice & helpful. However, cleaning of shower area can be improved. The grouts are dirty & moldy. Could smell the mold when we used the shower.
CHIT PIN
icon-with Partner
with Partner
8,0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

The room is clean but it was very basic
Number of reviews per page
20
40