clean room, good service.

The front desk lady is super helpful and nice. In general is a great staff. Very well located and safe.

The staff were incredibly attentive, especially the receptionists... but I could mention everyone for their warm, professional, and friendly service. I literally felt like I was in the safety and comfort of home. Thank you so much, Felipe Pasos

Everything was absolutely perfect! The only tiny little thing is the coffee, cream (we did not have real cream, which is not a critical thing! ). We walked across to the W and got coffee! The hotel is so lovely and everything is so elevated! 10 Stars! The Murcianos

Just amazing I’ll come back soon! Thank you for everything

Great customer service, awesome location!

Great place to stay.

A beautiful boutique hotel close to the museums and restaurants in the quiet location in Polanco. We enjoyed our stay very much, the staff was very friendly and helpful. The only one thing it could be improved is breakfast which was scarce and monotonous.

The location is perfect but the hospitality of the staff is speechless, always smiling and ready to help. The property is pretty, quiet and clean. Highly recommended!

Very clean, located close to a very nice area near the Turibus stop. Staff very polite. They could have a microwave for the breakfast time. We had a great time!

Muy buena atención de parte del staff, habitaciones limpias y comodas

Fantastic Villa type boutique hotel in front of W

Best Property in polanco

It was an excellent experience, and the staff were very accommodating.

Great quirky hotel in premium location. Good value with great rooms

Breakfast is included in the price, but it was very poor. There were few options, the orange juice was spoiled, etc. It would be better not to offer it at all, as it lowers the standard of the hotel—which is otherwise excellent. Fortunately, there are many excellent breakfast options in the immediate vicinity of the hotel.

Fast internet breakfast included and water

This boutique hotel is in a prime location in the upscale Polanco neighborhood. Within walking distance are several shops, restaurants, and art galleries. The property is beautiful and clean, offering 16 spacious, uniquely-furnished rooms. The staff is attentive, often checking in on guests to make sure they are comfortable and have all needed amenities. Breakfast is simple - juices, coffee or tea, cereals, toast and jam, and pieces of fruit. It does not offer prepared hot foods. If what you're looking for is a comfortable stay that is not the usual hotel experience, UTOPIC Campos Eliseos is a great option.

We loved our stay here and can’t wait to stay here again on our next trip to Mexico City!

I will stay again. It was lovely and conveniently located.