Overall Ratings & Reviews Sienna Residence

the room smells of cigarette smoke so it's not comfortable

The staff is very friendly.. Very cool, the best

Second time staying here, the staff are friendly & helpful, the room is also spacious & clean.

The food has too little variety

strategic location, but the room smells of cigarette smoke, room cleanliness and bathroom maintenance need to be improved,

Can get a place in the city center, big room, clean, and cheap.

Friendly staff, very helpful at check-in and check-out.

Fast and friendly service, and can be processed quickly.

Quite comfortable for the price given. Although to the city center is a bit far but it is not a problem because the traffic is smooth.

The atmosphere inside the room is unbearable with the activities outside.

even though it is close to the main road. But the condition in the room still feels comfortable.

The check-in process is very easy and friendly. The rooms provided are quite minimalist, but clean and tidy.

The room is clean, comfortable. It's really nice to stay here with family. There's a children's room too. Thank you

The staff was very helpful and friendly.

Very good. No major issues.

stay here because it tends to be easy to access everywhere, especially if you want to visit your children who are in college. even though it is close to the highway, it tends to be quiet at night so you can still rest comfortably

I always like the junior suite, it's really spacious, clean, comfortable... next time I want to come here again

quite satisfied, went out on the balcony and immediately saw the mountain 😍 fast and very friendly service

Sorry to say 🙏 we booked for a staycation on April 3-4, 2025. Got it on the 8th floor. At the beginning of the elevator, we were a bit speechless with young couples who wanted to check in too, not only in the elevator, in the basement parking lot, in the swimming pool with a depth of only about 60 cm they were busy making out, my child wanted to swim in the afternoon until I didn't allow it because we were "irritated", almost a lot that day. Entering the room, we were confused by the leaking sink, but the helpful staff immediately cleaned it. The view from the balcony faces the highway with many public transportation honking and stopping. When our child finished bathing, the towels were clean but the smell of Bayclin was very pungent at night, we were really unable to sleep with the sound of the motorbike exhausts passing by, plus our bodies felt itchy sleeping on the mattress, my husband even found traces of saliva on the pillow that we had not used at all and it smelled. However, behind all that, there is a good side to Sienna, with affordable rates equipped with a swimming pool, a strategic location close to everywhere, friendly gatekeepers, and equally friendly receptionists, for Sienna Residence, please improve the cleanliness aspect, good luck 🙏

Good for that price, the facilities are quite good