Sienna Residence

Apartments
Preferred Partner
All-star Accommodation
8,9
/10
Very Good
517 reviews

What Guests Say About Their Stay

Ikhwahnu S.

9,4
/ 10
Absolutely great for its price, place is clean, comfortable, and strategically located. Would definitely book here again.

Sinta A.

10,0
/ 10
Staying at Sienna Residence was very pleasant, the staff were very friendly, check-in and check-out time was very easy, the room was very clean, very tidy, the price was affordable not too expensive, and the food was delicious, the hotel location is very strategic not far from public facilities such as Bubulak Terminal, Gunung Harta bus pool, Laladon Terminal. Insha Allah, next time I have a vacation to Bogor, I will stay at Sienna again. Thank you🙏😊
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Verified Traveler

9,4
/ 10
Thank you for the friendly service, easy payment, sense of security, and cleanliness.
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Antik F.

10,0
/ 10
First experience staying here. The check-in and check-out process is fast and easy. The service of all the staff is friendly, both at the receptionist and at the restaurant. The room and entire room are comfortable and clean. Recommended. God willing, we will come here again with the children with complete formation. Thank you Traveloka and Sienna Residence. No cans.
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Rafii

9,4
/ 10
Kamar sangat bersih, harga sangat terjangkau, suka banget, karyawan semuanya ramah, tidak ada yang judes, seperti hotel bintang 5, semoga menjadi hotel bintang 5. Amin.
In the Area
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JP Apartment Jl. Ibrahim Adjie No.8, Kel. Ciherang, Kec. Dramaga Kab. Bogor, Ciomas, Bogor, Jawa Barat, Indonesia, 16680

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Elevator
Sienna Residence is located in area / city Ciomas.
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What's around Sienna Residence

JP Apartment Jl. Ibrahim Adjie No.8, Kel. Ciherang, Kec. Dramaga Kab. Bogor, Ciomas, Bogor, Jawa Barat, Indonesia, 16680
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About Sienna Residence

Nestled in the heart of West Java, Sienna Residence offers a unique blend of comfort, style, and convenience for travelers seeking a memorable stay. This modern residence is designed to cater to both leisure and business travelers, providing a serene escape from the hustle and bustle of everyday life. With its contemporary architecture and thoughtfully curated interiors, Sienna Residence stands out as a premier choice for those looking to explore the beauty of West Java.

One of the standout features of Sienna Residence is its commitment to providing a home-like atmosphere. Each room is equipped with modern amenities, ensuring that guests feel relaxed and at ease. From spacious living areas to well-appointed kitchens, every detail has been considered to enhance your stay. Whether you're traveling solo, as a couple, or with family, Sienna Residence has accommodations that suit your needs.

Moreover, the location of Sienna Residence is ideal for exploring the rich culture and natural beauty of West Java. Surrounded by lush greenery and stunning landscapes, guests can enjoy a peaceful retreat while still being close to various attractions. The residence is also conveniently located near shopping centers, restaurants, and entertainment options, making it easy for guests to immerse themselves in the local lifestyle.

At Sienna Residence, customer satisfaction is a top priority. The friendly and attentive staff are always on hand to assist with any requests, ensuring that your stay is as enjoyable as possible. Whether you need recommendations for local attractions or assistance with transportation, the team at Sienna Residence is dedicated to making your experience unforgettable.

In addition to its comfortable accommodations, Sienna Residence offers a range of facilities designed to enhance your stay. From a refreshing swimming pool to a well-equipped fitness center, guests can enjoy various activities without leaving the premises. The residence also features communal spaces where guests can relax and socialize, fostering a sense of community among visitors.

In summary, Sienna Residence is more than just a place to stay; it's a destination that offers a unique experience in West Java. With its modern amenities, prime location, and exceptional service, it's the perfect choice for anyone looking to explore this beautiful region. Whether you're here for business or leisure, Sienna Residence promises a memorable stay that will leave you wanting to return.

Why You Should Stay at Sienna Residence

Choosing Sienna Residence for your stay in West Java comes with numerous benefits. First and foremost, the residence offers a tranquil environment that allows you to unwind after a long day of exploring. The spacious rooms provide a comfortable retreat, making it easy to relax and recharge.

Additionally, Sienna Residence is strategically located, providing easy access to various attractions and amenities. Whether you're interested in cultural sites, shopping, or dining, everything is just a short distance away. This convenience makes it an ideal base for your adventures in West Java.

Moreover, the residence prides itself on its exceptional customer service. The staff is dedicated to ensuring that your needs are met, providing personalized assistance to enhance your experience. From check-in to check-out, you can expect a warm welcome and attentive service that makes you feel at home.

Best Time to Stay at Sienna Residence

The best time to visit Sienna Residence largely depends on your preferences and the activities you wish to engage in. Generally, the dry season, which runs from May to September, is considered the ideal time for travelers. During these months, the weather is pleasant, making it perfect for outdoor activities and sightseeing.

However, if you prefer a quieter experience with fewer tourists, consider visiting during the shoulder seasons of April and October. These months offer a balance of good weather and less crowded attractions, allowing you to enjoy a more relaxed atmosphere.

Regardless of when you choose to visit, Sienna Residence provides a welcoming environment year-round, ensuring that your stay is enjoyable no matter the season.

Transportation and Accessibility

Access to the Airport

Sienna Residence is conveniently located within a reasonable distance from major airports in West Java, making it easy for travelers to reach their destination. The nearest airport is Husein Sastranegara International Airport, which is approximately 15 kilometers away. Depending on traffic, the journey from the airport to the residence typically takes around 30 minutes by car.

For added convenience, Sienna Residence offers airport transfer services, allowing guests to arrange transportation in advance. This service ensures a hassle-free arrival and departure experience, allowing you to focus on enjoying your stay.

Public Transportation

Getting around West Java is easy thanks to the availability of public transportation options. Sienna Residence is situated near several bus stops and taxi services, making it simple to explore the surrounding area. Public buses are a cost-effective way to travel, with routes connecting to various attractions and neighborhoods.

For those who prefer a more personalized experience, ride-hailing services like Grab and Gojek are widely used in the region. These services provide convenient transportation at the touch of a button, allowing you to navigate West Java with ease.

Unique Facilities at Sienna Residence

1. Swimming Pool

The swimming pool at Sienna Residence is a perfect spot to unwind and relax. Surrounded by lush greenery, it offers a serene atmosphere for guests to enjoy a refreshing dip or lounge by the water. Whether you're looking to cool off after a day of exploring or simply want to soak up the sun, the pool area is a delightful retreat.

2. Fitness Center

For fitness enthusiasts, Sienna Residence features a well-equipped fitness center. Guests can maintain their workout routines while traveling, with a range of exercise equipment available. The fitness center is designed to cater to all fitness levels, ensuring that everyone can stay active during their stay.

3. Communal Lounge

The communal lounge at Sienna Residence provides a cozy space for guests to relax and socialize. With comfortable seating and a welcoming atmosphere, it's an ideal spot to meet fellow travelers or unwind with a good book. The lounge often hosts events and activities, fostering a sense of community among guests.

Nearby Attractions at Sienna Residence

1. Tangkuban Perahu Volcano

Located approximately 30 kilometers from Sienna Residence, Tangkuban Perahu is a must-visit attraction for nature lovers. This active volcano offers stunning views and the opportunity to explore its craters. Visitors can hike around the area, take in the breathtaking scenery, and even enjoy local delicacies from nearby vendors.

2. Ciater Hot Springs

Just a short drive from Sienna Residence, Ciater Hot Springs is a popular destination for relaxation and rejuvenation. The natural hot springs are known for their therapeutic properties, making it a perfect spot to unwind after a day of exploration. Guests can soak in the warm waters while surrounded by lush landscapes, creating a tranquil experience.

3. Bandung Zoo

Located about 10 kilometers from Sienna Residence, Bandung Zoo is a family-friendly attraction that offers a fun day out for visitors of all ages. The zoo is home to a variety of animals, including exotic species and local wildlife. With well-maintained facilities and educational programs, it's an excellent place for families to learn and enjoy nature.

4. Saung Angklung Udjo

Saung Angklung Udjo, situated approximately 8 kilometers from Sienna Residence, is a cultural center dedicated to preserving traditional Sundanese music and arts. Visitors can enjoy live performances featuring the angklung, a traditional bamboo musical instrument. The center also offers workshops, allowing guests to learn about the rich cultural heritage of West Java.

5. Trans Studio Bandung

For thrill-seekers, Trans Studio Bandung is an exciting theme park located around 15 kilometers from Sienna Residence. This indoor amusement park features a variety of rides and attractions, making it a perfect destination for families and adventure enthusiasts. With entertainment options for all ages, it's a great way to spend a fun-filled day.

6. Gedung Sate

Gedung Sate, located about 12 kilometers from Sienna Residence, is an iconic building in Bandung known for its unique architecture and historical significance. Originally built as the headquarters of the Dutch colonial government, it now serves as the office of the Governor of West Java. Visitors can admire the stunning façade and learn about the building's history through guided tours.

7. Cihampelas Walk

Cihampelas Walk, approximately 10 kilometers from Sienna Residence, is a popular shopping and dining destination. This outdoor mall features a variety of shops, restaurants, and entertainment options, making it a great place to spend an afternoon. With its vibrant atmosphere and unique architecture, Cihampelas Walk is a must-visit for those looking to experience local culture.

8. Kawah Putih

Kawah Putih, or White Crater, is a stunning volcanic lake located about 50 kilometers from Sienna Residence. Known for its turquoise waters and surreal landscape, it's a popular spot for photography and nature walks. The area is surrounded by lush forests, providing a picturesque backdrop for visitors to enjoy.

9. Dago Pakar

Dago Pakar, situated around 12 kilometers from Sienna Residence, is a beautiful natural area known for its hiking trails and scenic views. Visitors can explore the lush forests, enjoy picnics, and take in the breathtaking vistas of Bandung. It's an excellent destination for outdoor enthusiasts looking to connect with nature.

10. Museum Geologi

The Museum Geologi, located approximately 11 kilometers from Sienna Residence, is a fascinating destination for those interested in geology and natural history. The museum features a variety of exhibits showcasing the geological history of Indonesia, including fossils, minerals, and rock formations. It's an educational experience that offers insight into the region's rich natural heritage.

Tips and Tricks for Staying at Sienna Residence

Tips During Your Stay

To make the most of your stay at Sienna Residence, consider these helpful tips. First, take advantage of the residence's concierge services. The staff can provide valuable recommendations for local attractions, dining options, and transportation, ensuring you have a seamless experience.

Additionally, don't forget to explore the communal areas of the residence. The lounge and pool area are great places to meet fellow travelers and share experiences. Engaging with other guests can enhance your stay and provide insights into hidden gems in the area.

Tips for Enjoying Hotel Facilities

To fully enjoy the facilities at Sienna Residence, plan your activities in advance. If you want to use the fitness center, consider setting a schedule to ensure you stay active during your stay. Similarly, if you plan to relax by the pool, try to visit during quieter hours for a more peaceful experience.

Lastly, take advantage of any special events or activities organized by the residence. These can provide unique opportunities to connect with other guests and experience local culture in a fun and engaging way.

Why Book Sienna Residence on Traveloka

Extensive Accommodation Options

When it comes to booking your stay at Sienna Residence, Traveloka offers extensive accommodation options to suit every traveler's needs. Whether you're looking for a budget-friendly room or a luxurious suite, Traveloka has you covered. The platform allows you to compare prices, read reviews, and choose the perfect accommodation for your trip.

Easy and Flexible Payment Options

Traveloka makes booking your stay at Sienna Residence hassle-free with easy and flexible payment options. You can choose to pay at the hotel upon arrival, providing peace of mind and convenience. Additionally, Traveloka offers a PayLater option, allowing you to secure your booking now and pay later, making it easier to manage your travel budget.

Customer Loyalty Program

By booking through Traveloka, you can take advantage of their customer loyalty program. As you book more stays, you can elevate your Traveloka Priority level, unlocking amazing benefits and special perks. This program rewards loyal customers, making your travel experience even more enjoyable.

Real Guest Reviews

One of the best features of booking through Traveloka is access to millions of verified guest reviews. These reviews provide valuable insights from travelers who have stayed at Sienna Residence, helping you make informed decisions about your accommodation. With real feedback from fellow guests, you can feel confident in your choice.

With all these advantages, there's no reason not to choose Sienna Residence for your stay in West Java. Booking hotel through Traveloka ensures a seamless experience, allowing you to focus on enjoying your vacation to the fullest!

All facilities in Sienna Residence

Swimming Pool Sienna Residence
Swimming Pool
Fitness Center Sienna Residence
Fitness Center
Lobby Sienna Residence
Lobby
Exterior Sienna Residence
Exterior
Others Sienna Residence
Others

In-room Facilities

  • Desk
  • Shower
  • TV

Food and Drinks

  • Restaurant with AC
  • Breakfast

Public Facilities

  • Elevator
  • Restaurant

Hotel Services

  • 24-hour security
  • Laundry service

Nearby Facilities

  • ATM/Banking
  • Supermarket

Accommodation Policy & General Information in Sienna Residence

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
14:00 - 22:00
Check-out:
11:00 - 12:00

Required Documents

Upon check-in, you are required to bring ID Card, Surat Izin Mengemudi. Please bring the required documents in hard copy.

Facility

Gym, Lobby, Restaurant / Bar, Swimming Pool open for limited number of guests per day from 22-12-2025 to 31-12-2026.
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General Information

Popular Facilities
Restaurant, Elevator
Check-In / Check-Out Time
From 14:00 - 22:00 - to 11:00 - 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Sienna Residence
28
Number of floors in Sienna Residence
1
Another facilities in Sienna Residence
Desk, Shower, TV, Restaurant with AC, Breakfast

Frequently asked question in Sienna Residence

What are available facilities at Sienna Residence?
There are top facilites at Sienna Residence such as Restaurant, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Sienna Residence?
The standard check-in time at Sienna Residence is starting from 14:00 - 22:00 while the latest check-out time is at 11:00 - 12:00
Does Sienna Residence provide breakfast?
Yes, Sienna Residence provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Sienna Residence?
Sienna Residence is a 0.0-star hotel.
How many floors does Sienna Residence have?
Sienna Residence has 1 floors.
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More Reviews from Other Guests in Sienna Residence

8,9
Very Good
From 517 reviews
Provided by travelers on
Cleanliness

8,6

Room Comfort

8,8

Meal

8,6

Location

8,9

Service and Facilites

8,9

People often mention about Sienna Residence
All
Bedroom (39)
Staff Friendliness (35)
Ambiance (32)
Room Space (32)
Bathroom (31)
Accessibility (29)
Check-in/out Time (26)
Hotel Area (24)
Distance to City Center (22)
Surroundings (20)
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Traveler Reviews Sienna Residence

Number of reviews per page
20
40
Customer reviews
Syawaluddin N. A. F.
icon-origin-TRAVELOKA
8,8
/10
Reviewed 1 week(s) ago
Worth it, but the cleanliness needs more attention.
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R***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8,5
/10
Reviewed 2 week(s) ago
Friendly staff, good facilities, nice room.
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M***A
icon-origin-TRAVELOKA
8,4
/10
Reviewed 2 week(s) ago
It's strategically located on the roadside, close to IPB University. Breakfast is available starting at 7 a.m., and is delivered to your room. If you have business or work early in the morning, you won't have time to wait for breakfast from the hotel. It's best to have breakfast available starting at 6 a.m.
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N***a
icon-Staycation
Staycation
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5,7
/10
Reviewed 3 week(s) ago
The sheets were dirty, the mattress wasn't clean, the toiletries were limited, and the walls were dirty. There was only one towel, and it looked like a doormat.
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Hendra D.
icon-Staycation
Staycation
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9,7
/10
Reviewed 3 week(s) ago
A place for a staycation with family, the place is clean, as are the rooms.
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1 people find it helpful
F***a
icon-Transit
Transit
icon-origin-TRAVELOKA
8,5
/10
Reviewed 3 week(s) ago
Nice hotel, next time I want to try again with a bigger room
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a***h
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10,0
/10
Reviewed 4 week(s) ago
It's fun, exciting, and the staff are all friendly, the rooms are clean and the service is good.
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Ikhwahnu S.
icon-Staycation
Staycation
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9,4
/10
Reviewed 4 week(s) ago
Absolutely great for its price, place is clean, comfortable, and strategically located. Would definitely book here again.
1 people find it helpful
P***u
icon-Business
Business
icon-origin-TRAVELOKA
6,6
/10
Reviewed 4 week(s) ago
I got a towel the size of a doormat. It feels like that... it's like staying at my stepmother's house.. lol
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Fivi
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10,0
/10
Reviewed 5 week(s) ago
Family-friendly hotel!! I really liked it! My first time here, I didn't regret it, and my kids asked to come back hahaha. For the price of the hotel and breakfast, it was totally worth it!! Love!
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1 people find it helpful
S***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10,0
/10
Reviewed 6 week(s) ago
Very nice and comfortable, I have stayed here many times and it never disappoints.
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1 people find it helpful
T***g
icon-origin-TRAVELOKA
8,5
/10
Reviewed 6 week(s) ago
Every time I go to Bogor, I always stay here. Overall it's good.
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N***a
icon-origin-TRAVELOKA
8,8
/10
Reviewed 8 week(s) ago
It's nice, the room is really clean, I like it💗
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D***n
icon-origin-TRAVELOKA
8,2
/10
Reviewed 8 week(s) ago
The room cleanliness is not clean...the food is not well-attended to by the restaurant...and 1 more thing...there are many older people at check-in
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F***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9,7
/10
Reviewed 9 week(s) ago
I always stay here every time I visit Bogor. Everything is great, from the staff, the rooms, and the housekeeping. I can only suggest that guests are given a parking card so they don't have to ask for a free parking stamp in the lobby.
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R***i
icon-origin-TRAVELOKA
5,0
/10
Reviewed 9 week(s) ago
Everything is bad, I'm really sorry I ordered a non-smoking room because my family and I couldn't, honestly the room was very dirty at first I was given room 1205 which was a dusty room, then the towels I got were already dirty and worn out, when I wanted to pray I was shocked to see the bathroom smelled really bad of cigarette smoke and the walls were black and moldy, the mattress had to be replaced, the smell of cigarettes even got to the pillows, like a room that had never been used, the hallway floor was also very dirty, finally I went to the receptionist to ask for a non-smoking room, the initial reason was that it was busy, finally I was given room 815, and when I got to the room it was better, but honestly the towels were okay, the room was cleaner, but the AC was moldy, not cold enough, the bathroom smelled really bad, the pillows still smelled of cigarette smoke, I was surprised to say this was a non-smoking room why the cigarette smell was so strong on the mattress and pillows, the curtains also looked dirty and brown with dust, please maintain the standard operating procedure, cleanliness, and the rules if it is a non-smoking room are strict to customers who smoking, finally I decided to check out because I couldn't stand the smell, hopefully it can be fixed. Thank you
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1 people find it helpful
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Sinta A.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10,0
/10
Reviewed 9 week(s) ago
Staying at Sienna Residence was very pleasant, the staff were very friendly, check-in and check-out time was very easy, the room was very clean, very tidy, the price was affordable not too expensive, and the food was delicious, the hotel location is very strategic not far from public facilities such as Bubulak Terminal, Gunung Harta bus pool, Laladon Terminal. Insha Allah, next time I have a vacation to Bogor, I will stay at Sienna again. Thank you🙏😊
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2 people find it helpful
F***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8,5
/10
Reviewed 11 week(s) ago
Even though we'd been told that a non-smoking room was available when we booked, we still had to mention it at check-in. So we had to go back downstairs to change rooms.
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3 people find it helpful
Verified Traveler
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Staycation
icon-origin-TRAVELOKA
8,7
/10
Reviewed 12 week(s) ago
Overall, the room was quite good, but the floor was a bit dirty upon entering. There were cockroaches in the bathroom, and the outside of the room was also a bit dirty. The pool area was also dirty, perhaps because it was part of an apartment complex, so the residents didn't maintain the cleanliness of the apartment's facilities. There were lots of tissues and used Ultra milk in the pool. Please, the hotel and apartment management should take the cleanliness of the apartment and hotel seriously.
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Verified Traveler
icon-Transit
Transit
icon-origin-TRAVELOKA
6,2
/10
Reviewed 12 week(s) ago
We checked in at night (already heads up), for some reason we were given a studio apartment room, when we entered, we were shocked that the room only had 1 bed (a queen size, I think), and the room also smelled of cigarettes, even though it was stated as a non-smoking room. We didn't have the energy to complain because it was already late and we had to check out for a campus event the next morning, so we tried to sleep, which was difficult because the public transportation outside was so noisy even though our room was high up. Then, it turned out the balcony door wasn't locked, which was really scary if you bring small children. It's true that the location is quite close to the IPB campus, but I don't recommend it for a long stay. It's really uncomfortable 🫠
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Restaurant 4 Sienna Residence

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8,9
Very Good
From 517 reviews
Provided by travelers on
Cleanliness

8,6

Room Comfort

8,8

Meal

8,6

Location

8,9

Service and Facilites

8,9

People often mention about Sienna Residence
All
Bedroom (39)
Staff Friendliness (35)
Ambiance (32)
Room Space (32)
Bathroom (31)
Accessibility (29)
Check-in/out Time (26)
Hotel Area (24)
Distance to City Center (22)
Surroundings (20)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews Sienna Residence

Number of reviews per page
20
40
Customer reviews
Syawaluddin N. A. F.
icon-origin-TRAVELOKA
8,8
/10
Reviewed 1 week(s) ago
Worth it, but the cleanliness needs more attention.
Find this review helpful?
R***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8,5
/10
Reviewed 2 week(s) ago
Friendly staff, good facilities, nice room.
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M***A
icon-origin-TRAVELOKA
8,4
/10
Reviewed 2 week(s) ago
It's strategically located on the roadside, close to IPB University. Breakfast is available starting at 7 a.m., and is delivered to your room. If you have business or work early in the morning, you won't have time to wait for breakfast from the hotel. It's best to have breakfast available starting at 6 a.m.
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Find this review helpful?
N***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
5,7
/10
Reviewed 3 week(s) ago
The sheets were dirty, the mattress wasn't clean, the toiletries were limited, and the walls were dirty. There was only one towel, and it looked like a doormat.
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Find this review helpful?
Hendra D.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9,7
/10
Reviewed 3 week(s) ago
A place for a staycation with family, the place is clean, as are the rooms.
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1 people find it helpful
F***a
icon-Transit
Transit
icon-origin-TRAVELOKA
8,5
/10
Reviewed 3 week(s) ago
Nice hotel, next time I want to try again with a bigger room
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a***h
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10,0
/10
Reviewed 4 week(s) ago
It's fun, exciting, and the staff are all friendly, the rooms are clean and the service is good.
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Profile Picture
Ikhwahnu S.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9,4
/10
Reviewed 4 week(s) ago
Absolutely great for its price, place is clean, comfortable, and strategically located. Would definitely book here again.
1 people find it helpful
P***u
icon-Business
Business
icon-origin-TRAVELOKA
6,6
/10
Reviewed 4 week(s) ago
I got a towel the size of a doormat. It feels like that... it's like staying at my stepmother's house.. lol
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Profile Picture
Fivi
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10,0
/10
Reviewed 5 week(s) ago
Family-friendly hotel!! I really liked it! My first time here, I didn't regret it, and my kids asked to come back hahaha. For the price of the hotel and breakfast, it was totally worth it!! Love!
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1 people find it helpful
S***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10,0
/10
Reviewed 6 week(s) ago
Very nice and comfortable, I have stayed here many times and it never disappoints.
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1 people find it helpful
T***g
icon-origin-TRAVELOKA
8,5
/10
Reviewed 6 week(s) ago
Every time I go to Bogor, I always stay here. Overall it's good.
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N***a
icon-origin-TRAVELOKA
8,8
/10
Reviewed 8 week(s) ago
It's nice, the room is really clean, I like it💗
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D***n
icon-origin-TRAVELOKA
8,2
/10
Reviewed 8 week(s) ago
The room cleanliness is not clean...the food is not well-attended to by the restaurant...and 1 more thing...there are many older people at check-in
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F***i
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Leisure
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9,7
/10
Reviewed 9 week(s) ago
I always stay here every time I visit Bogor. Everything is great, from the staff, the rooms, and the housekeeping. I can only suggest that guests are given a parking card so they don't have to ask for a free parking stamp in the lobby.
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R***i
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5,0
/10
Reviewed 9 week(s) ago
Everything is bad, I'm really sorry I ordered a non-smoking room because my family and I couldn't, honestly the room was very dirty at first I was given room 1205 which was a dusty room, then the towels I got were already dirty and worn out, when I wanted to pray I was shocked to see the bathroom smelled really bad of cigarette smoke and the walls were black and moldy, the mattress had to be replaced, the smell of cigarettes even got to the pillows, like a room that had never been used, the hallway floor was also very dirty, finally I went to the receptionist to ask for a non-smoking room, the initial reason was that it was busy, finally I was given room 815, and when I got to the room it was better, but honestly the towels were okay, the room was cleaner, but the AC was moldy, not cold enough, the bathroom smelled really bad, the pillows still smelled of cigarette smoke, I was surprised to say this was a non-smoking room why the cigarette smell was so strong on the mattress and pillows, the curtains also looked dirty and brown with dust, please maintain the standard operating procedure, cleanliness, and the rules if it is a non-smoking room are strict to customers who smoking, finally I decided to check out because I couldn't stand the smell, hopefully it can be fixed. Thank you
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Sinta A.
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Leisure
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10,0
/10
Reviewed 9 week(s) ago
Staying at Sienna Residence was very pleasant, the staff were very friendly, check-in and check-out time was very easy, the room was very clean, very tidy, the price was affordable not too expensive, and the food was delicious, the hotel location is very strategic not far from public facilities such as Bubulak Terminal, Gunung Harta bus pool, Laladon Terminal. Insha Allah, next time I have a vacation to Bogor, I will stay at Sienna again. Thank you🙏😊
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F***i
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Staycation
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8,5
/10
Reviewed 11 week(s) ago
Even though we'd been told that a non-smoking room was available when we booked, we still had to mention it at check-in. So we had to go back downstairs to change rooms.
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Verified Traveler
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Staycation
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8,7
/10
Reviewed 12 week(s) ago
Overall, the room was quite good, but the floor was a bit dirty upon entering. There were cockroaches in the bathroom, and the outside of the room was also a bit dirty. The pool area was also dirty, perhaps because it was part of an apartment complex, so the residents didn't maintain the cleanliness of the apartment's facilities. There were lots of tissues and used Ultra milk in the pool. Please, the hotel and apartment management should take the cleanliness of the apartment and hotel seriously.
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Verified Traveler
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Transit
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6,2
/10
Reviewed 12 week(s) ago
We checked in at night (already heads up), for some reason we were given a studio apartment room, when we entered, we were shocked that the room only had 1 bed (a queen size, I think), and the room also smelled of cigarettes, even though it was stated as a non-smoking room. We didn't have the energy to complain because it was already late and we had to check out for a campus event the next morning, so we tried to sleep, which was difficult because the public transportation outside was so noisy even though our room was high up. Then, it turned out the balcony door wasn't locked, which was really scary if you bring small children. It's true that the location is quite close to the IPB campus, but I don't recommend it for a long stay. It's really uncomfortable 🫠
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