8,9
Very Good
From 532 reviews
Provided by travelers on
Cleanliness

8,9

Room Comfort

8,9

Meal

8,8

Location

9,1

Service and Facilites

8,9

People often mention about Oakwood Hotel & Apartments Taman Mini Jakarta
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Staff Friendliness (62)
Room Space (59)
Bedroom (58)
Hotel Area (57)
Accessibility (56)
Ambiance (55)
Surroundings (54)
Bathroom (54)
Family Friendly (46)
Wifi (40)
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Traveler Reviews Oakwood Hotel & Apartments Taman Mini Jakarta

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Customer reviews
N***n
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Transit
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9,4
/10
Reviewed 4 day(s) ago
The front desk was very helpful during check-in, and the staff were very friendly. The food was delicious and the fruit was very fresh. The soundproofing was adequate, as sometimes you could still hear sounds from other rooms. One of the carpets in the room had a slightly damp smell, but it wasn't overpowering. There was a problem with the bathroom lock, but it was addressed to the staff upon checkout. The door viewer cover didn't work properly.
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B***e
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Staycation
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9,4
/10
Reviewed 1 week(s) ago
Place is good. Location and service is spectacular. Would recommend.
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Accommodation's Reply
20 Aug 2025
Dear Sir/Madam, Warm greetings from Oakwood Hotel & Apartments Taman Mini Jakarta. Thank you for choosing our hotel as your place to stay, and we truly appreciate the time you’ve taken to share your review. We are delighted to know that you had a very good stay experience with us, and that you found our location and service to be spectacular. Your kind recommendation truly motivates us to continue delivering the best service wholeheartedly. We sincerely hope that the comfort of our rooms and the warm hospitality of our team have left a pleasant impression on you. Once again, thank you for your appreciation. We truly look forward to welcoming you back in the near future. Please do not hesitate to contact us should there be anything we can assist you with to make your next stay even more enjoyable. Warm regards, Candra General Manager
D***l
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Transit
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10,0
/10
Reviewed 1 week(s) ago
Friendly staff and fast response, thank you
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Accommodation's Reply
20 Aug 2025
Dear Sir/Madam, Warm greetings from Oakwood Hotel & Apartments Taman Mini Jakarta. Thank you for choosing our hotel as your place to stay, and we truly appreciate the time you’ve taken to share your review. We are delighted to know that you had a pleasant experience with us, especially with the friendliness and fast response of our staff. Your positive feedback is a great motivation for our team to continue delivering the best service wholeheartedly. We sincerely hope that the comfort of our hotel and the warm hospitality of our staff have left a memorable impression on you — in line with our philosophy, “HOME+BEYOND.” Once again, thank you for your appreciation. We truly look forward to welcoming you back in the near future. Please do not hesitate to contact us should there be anything we can assist you with to make your next stay even more enjoyable. Warm regards, Candra General Manager
w***g
icon-Business
Business
icon-origin-TRAVELOKA
8,8
/10
Reviewed 1 week(s) ago
It was very close to our event venue (Krakatau Ballroom), the room was large and spacious, the bathroom was clean, we got a beautiful complimentary bath set and some drinks in the fridge, and the staff was also very cooperative in responding to our late checkout request. Thank you :)
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Accommodation's Reply
14 Aug 2025
Dear Valued Guest, Warm greetings from Oakwood Hotel & Apartments Taman Mini Jakarta. Thank you for choosing our hotel as your accommodation, and we greatly appreciate your time to share your review. We are delighted to know that you were satisfied with our stay, especially with our strategic location very close to the Krakatau Ballroom, the comfort of our spacious and clean rooms, the beautiful bath set, complimentary drinks in the refrigerator, and the responsiveness of our staff to your late check-out needs. Your positive comments motivate our entire team to continue providing the best service and maximum comfort for our guests. We hope you enjoy all our facilities and feel right at home — in line with our philosophy, “HOME+BEYOND.” Once again, we thank you for your appreciation. We look forward to your next visit in the near future. Please do not hesitate to contact us if there is anything we can do to make your upcoming stay even more enjoyable. Sincerely. Candra, General Manager
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Rurin S.
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Staycation
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10,0
/10
Reviewed 2 week(s) ago
Nice hotel. We spent a night often in Oakwood Taman Mini.
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Accommodation's Reply
12 Aug 2025
Dear Ms Rurin, Warm greetings from Oakwood Hotel & Apartments Taman Mini Jakarta. Thank you for choosing our hotel as your place to stay, and we truly appreciate the time you’ve taken to share your review. We are delighted to know that you had a very good stay experience with us. We are pleased to learn that you often choose Oakwood Taman Mini for your stays and that you are satisfied with the comfortable atmosphere we provide, as well as our strategic location near Taman Mini Indonesia Indah and a variety of dining options. Your positive comments are a great motivation for us. Receiving such encouraging feedback truly inspires our entire team to continue delivering the best service wholeheartedly. We hope that the comfort of our rooms, the friendliness of our staff, and the tranquil, lush surroundings of our property have left a pleasant impression on you each time you visit. We also hope you enjoyed all our facilities and felt right at home — in line with our philosophy, “HOME+BEYOND.” Once again, we sincerely thank you for your appreciation. We truly look forward to welcoming you back in the near future. Please do not hesitate to contact us should there be anything we can assist you with to make your next stay even more enjoyable. Best regards Candra General Manager
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Mohamad F. M.
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9,1
/10
Reviewed 4 week(s) ago
The closest comfortable residence to TMII
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Accommodation's Reply
01 Aug 2025
Dear Mr. Mohmad F. M, Warmest greetings from Oakwood Hotel & Apartments Taman Mini Jakarta. Thank you for choosing our hotel as your accommodation, and we greatly appreciate the time you took to share your review. It is truly gratifying to know that you found our stay with us to be excellent. We are delighted to learn that our strategic location and proximity to Taman Mini Indonesia Indah (Indonesian Miniature Park) made your stay convenient. Positive reviews like this are a great motivation for our team to continue providing the best service wholeheartedly. We hope the comfort of our rooms, the friendliness of our staff, and the calm and beautiful atmosphere of our environment have left a pleasant impression on you. We also hope you enjoy our facilities, from the swimming pool and garden area to the food options available, and feel right at home — in line with our philosophy, “HOME+BEYOND.” Once again, we thank you for your appreciation. We look forward to your next visit in the near future. Please do not hesitate to contact us if there is anything we can do to make your upcoming stay even more enjoyable. Sincerely. Candra, General Manager
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Arif H. N.
icon-origin-TRAVELOKA
8,5
/10
Reviewed 4 week(s) ago
Quite nice and clean, comfortable environment, good gym and swimming pool.
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Accommodation's Reply
01 Aug 2025
Dear Mr. Arif H. N, Warm greetings from Oakwood Hotel & Apartments Taman Mini Jakarta. Thank you for choosing our hotel as your accommodation, and we greatly appreciate the time you took to share your review. It is truly gratifying to know that you found our stay with us to be excellent. We are delighted to learn that you were satisfied with the cleanliness and comfort of our hotel environment. We also greatly appreciate your positive comments regarding our gym and swimming pool facilities. Receiving positive feedback like this encourages our entire team to continue providing the best service wholeheartedly. We hope the comfort of our rooms, the friendliness of our staff, and the calm and serene atmosphere of our environment have left a pleasant impression on you. We also hope you enjoyed all of our facilities and felt right at home — in line with our philosophy, “HOME+BEYOND.” Once again, we thank you for your appreciation. We look forward to your next visit in the near future. Please do not hesitate to contact us if there is anything we can do to make your upcoming stay even more enjoyable. Sincerely, Candra, General Manager.
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A***f
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8,6
/10
Reviewed 4 week(s) ago
Strategic location at the entrance to TMII. Hotel facilities are quite complete. Unfortunately, I booked a non-smoking room, but got a smoking room. Every time I used the toilet, an unpleasant odor entered the room, and the blower was broken. Hopefully, things will improve after the renovation.
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Accommodation's Reply
01 Aug 2025
Dear Sir/Madam, Warm greetings from Oakwood Hotel & Apartments Taman Mini Jakarta. Thank you for choosing our hotel for your stay, and we greatly appreciate your taking the time to share your review. We are delighted to know that you enjoyed your stay with us, especially given our strategic location at the entrance of Taman Mini Indonesia Indah and the comprehensive hotel facilities we provide. However, we apologize for the inconvenience you experienced regarding the room assignment that did not meet your non-smoking preferences, as well as the disruption to the bathroom ventilation system. This is certainly not the standard of service we aspire to provide, and we greatly appreciate your feedback as a basis for our evaluation so that we can make necessary improvements. We would also like to inform you that we are currently undergoing a phased renovation process to enhance the quality of our facilities and guest comfort. We hope that on your next visit, you will have a much better stay. Once again, we thank you for your attention and feedback. Please do not hesitate to contact us if there is anything we can assist you with during your upcoming stay. Sincerely, Candra, General Manager.
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W***n
icon-Leisure
Leisure
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9,4
/10
Reviewed 6 week(s) ago
The staff are very friendly, strategic location to TMII & restaurant
1 people find it helpful
Accommodation's Reply
16 Jul 2025
Dear Sir/Madam, Warm greetings from Oakwood Hotel & Apartments Taman Mini Jakarta. Thank you for taking the time to share your kind feedback. We are delighted to hear that you had a pleasant experience during your stay, especially with the friendliness of our staff and the convenience of our location near Taman Mini Indonesia Indah (TMII) and various dining options. Your positive comments truly motivate us to continue delivering the warm and attentive service that Oakwood is known for. We hope you also enjoyed the comfort of our facilities and the serene atmosphere that is part of our “HOME+BEYOND” concept — where we aim to make every guest feel right at home. We look forward to welcoming you back in the near future and becoming your preferred accommodation choice whenever you visit the area Best regards Candra General Manager
Z***y
icon-Leisure
Leisure
icon-origin-TRAVELOKA
6,8
/10
Reviewed 6 week(s) ago
I thought Oakwood was nice and luxurious, like other Oakwoods. But I was wrong. Please pay attention to the swimming pool access to the elevator. The floor I stayed on smelled of garbage. It was fixed after I reprimanded them. My room was also damp. The pool floor has loose stones, which is dangerous for children. My child once slipped his foot in the pool, and the floor also came loose. The bottom line is that I had high expectations for my stay here because it's under the Oakwood name, but I understand that it needs to be fixed and improved. I hope this can be improved. Remember, this isn't about putting down the hotel, but about improving it. Complaint.
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Accommodation's Reply
14 Jul 2025
Dear Valued Guest, Warm greetings from Oakwood Hotel & Apartments Taman Mini Jakarta. Thank you for taking the time to share your experience during your stay with us. We greatly appreciate your honesty and kind intentions in providing constructive feedback. First of all, we apologize for the inconvenience you and your family experienced, from the access to the swimming pool, the dangerous condition of the pool floor, the unpleasant odor on the floor where you stayed, to the humidity in the room. These things certainly do not reflect the standard of service and quality that we strive for under the Oakwood brand. We need to convey that we have forwarded all your feedback to the relevant team for immediate follow-up. We are committed to continuously making improvements, both in terms of facilities and services, to create a safe, comfortable, and enjoyable stay for all our guests. Once again, we thank you for your attention and feedback. Constructive criticism like this encourages us to continue improving and providing better service in the future. We look forward to welcoming you and your family back in the future with a much better experience. Sincerely, Candra, General Manager.
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nurul i. a.
icon-origin-TRAVELOKA
10,0
/10
Reviewed 6 week(s) ago
The hotel staff was very friendly during check-in and check-out. The rooms were super clean. The hotel is kid-friendly. Easy access to restaurants, and TMII is also just a short walk away.
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Accommodation's Reply
14 Jul 2025
Dear Ms. Nurul, Warm greetings from Oakwood Hotel & Apartments Taman Mini Jakarta. Thank you for taking the time to share your positive review. We are delighted to hear that you enjoyed your stay with us, particularly the friendliness of our staff, the cleanliness of our rooms, and the comfort of our child-friendly facilities. We are also pleased to hear that our strategic location close to Taman Mini Indonesia Indah and various dining options made your stay convenient. Reviews like these mean a lot to us and motivate us to maintain and improve our service quality going forward. We also hope you enjoyed the comfort of our rooms, the available facilities, and the green and tranquil atmosphere that are part of Oakwood's “HOME+BEYOND” concept — where we strive to create a stay that is not only comfortable but also makes guests feel at home. We look forward to your next visit and hope we can continue to be the best accommodation choice for you and your family. Sincerely, Candra, General Manager.
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Nur K. S.
icon-Staycation
Staycation
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10,0
/10
Reviewed 6 week(s) ago
Very close to TMII. The staff are very friendly.
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Accommodation's Reply
14 Jul 2025
Dear Mr./Ms. Nur., Warm greetings from Oakwood Hotel & Apartments Taman Mini Jakarta. Thank you for taking the time to share your positive review. We are delighted to know that you enjoyed your stay with us, especially the friendliness of our staff. We are also pleased to hear that our strategic location close to Taman Mini Indonesia Indah made your stay convenient. Reviews like this mean a lot to us and motivate us to maintain and improve the quality of our services in the future. We also hope you enjoy the comfort of our rooms, the available facilities, and the green and tranquil atmosphere that are part of Oakwood's “HOME+BEYOND” concept — where we strive to create a stay that is not only comfortable, but also makes guests feel at home. We look forward to your next visit and hope we can continue to be the best accommodation choice for you and your family. Best regards. Candra, General Manager
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Y***p
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9,7
/10
Reviewed 7 week(s) ago
Just a suggestion: check the parking system integration, as motorcycle parking costs Rp. 28,000. Thank you. Overall, everything is good. Please maintain the excellent service. Thank you.
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Accommodation's Reply
14 Jul 2025
Dear Valued Guest, Warm greetings from Oakwood Hotel & Apartments Taman Mini Jakarta. Thank you for taking the time to share your feedback. We apologize for any inconvenience you may have experienced with parking fees, especially for two-wheeled vehicles. We have forwarded your feedback regarding the parking system integration to the relevant parties for review and follow-up so that we can provide a better experience for our guests in the future. We greatly appreciate your attention and suggestions. This kind of feedback is very important to us in our efforts to continuously improve the quality of service and guest comfort. We hope to welcome you back again in the future for a more satisfying experience. Best regards. Candra, General Manager.
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U***g
icon-Staycation
Staycation
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9,4
/10
Reviewed 8 week(s) ago
Suitable for family vacations, close to Taman Mini and many choices of food snacks.
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Accommodation's Reply
04 Jul 2025
Dear Guest. Warm greetings from Oakwood Hotel & Apartments Taman Mini Jakarta. Thank you for taking the time to share your positive review. We greatly appreciate your appreciation for our services, especially regarding our strategic location close to Taman Mini Indonesia Indah and the availability of various food options around the hotel area. We believe that sincere service and friendly attitude from the entire team are the main keys in creating a pleasant and memorable stay experience for every guest. Receiving feedback like this is certainly a great motivation for us to continue to maintain and improve our service standards. We also hope that you enjoy the comfort of the room, the facilities provided, and the green and serene atmosphere that we present as part of Oakwood's “HOME+BEYOND” concept — where we strive to create an experience that is not only comfortable, but also makes guests feel at home. We look forward to welcoming you back on your next visit. Do not hesitate to contact us if you have any special needs or assistance needed for your next trip. Your satisfaction and comfort are always our priority. Best regards. Candra. General Manager.
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J***o
icon-origin-TRAVELOKA
9,4
/10
Reviewed 8 week(s) ago
The service is the best, the staff is friendly.
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Accommodation's Reply
01 Jul 2025
Dear Guest. Warm greetings from Oakwood Hotel & Apartments Taman Mini Jakarta. Thank you for taking the time to share your positive review. We greatly appreciate your appreciation for our service, especially regarding the friendliness of our staff during your stay. We believe that sincere service and friendly attitude from the entire team are the main keys in creating a pleasant and memorable stay experience for every guest. Getting feedback like this is certainly a great motivation for us to continue to maintain and improve our service standards. We also hope that you enjoy the comfort of the room, the facilities provided, and the green and serene atmosphere that we present as part of Oakwood's “HOME+BEYOND” concept — where we strive to create an experience that is not only comfortable, but also makes guests feel at home. We look forward to welcoming you back on your next visit. Do not hesitate to contact us if you have any special needs or assistance needed for your next trip. Your satisfaction and comfort are always our top priorities. Best regards. Candra. General Manager.
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m***h
icon-origin-TRAVELOKA
10,0
/10
Reviewed 8 week(s) ago
The hotel staff is friendly and nice, the food is delicious, the staff is fast.
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Accommodation's Reply
30 Jun 2025
Dear Guest. Warm greetings from Oakwood Hotel & Apartments Taman Mini Jakarta. Thank you for choosing our hotel as your accommodation option, especially when you take the time to share your stay experience with us. We are very pleased to know that you enjoyed your stay at Oakwood Hotel & Apartments Taman Mini Jakarta and were satisfied with our services, especially the friendliness of the staff, the delicious food we serve, and the speed of our team's service which added to the comfort and happiness during your stay with us. The cool location of the hotel, the varied food choices with delicious tastes, and the friendliness of the staff are our commitment in creating a memorable stay experience for all guests. We are very pleased to know that these things were able to meet your expectations. We also hope that you enjoy the other facilities we provide, as well as the green atmosphere around the hotel which provides comfort like being at home, in accordance with Oakwood's concept, namely "HOME + BEYOND". Once again, thank you very much for your valuable review and experience. We look forward to your next visit in the near future. Do not hesitate to contact. Sincerely. Candra. General Manager
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Rhomauli
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9,1
/10
Reviewed 9 week(s) ago
good location, not too far from where we live. walking distance to green terrace so no worries about meals etc. we were here once when it was still called santika hotel. Oakwood definitely has a different vibe. more modern & chic. we booked a room in advance & asked for a bday cake for our nephew. they delivered. we're allowed to check in early & check out late. the only downside was the shower situation. setiap mandi air nya meleber keseluruh toilet jd basah & becek takut kepleset. bfast menu banyak & enak. setelah berenang kami mau ambil bbrp makanan masih dibolehkan. very2 kind & friendly staff they got. surely will come back!
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Accommodation's Reply
20 Jun 2025
Dear Ms Rhomauli Warmest greetings from Oakwood Hotel & Apartments Taman Mini Jakarta, Thank you so much for taking the time to share your detailed and thoughtful feedback. We’re truly delighted to hear that you had an enjoyable stay with us and that our location, facilities, and services met your expectations. It’s great to know you appreciated our modern and chic atmosphere, as well as our proximity to Green Terrace—making dining options within easy reach. We're also glad that the birthday cake for your nephew and the flexibility with early check-in and late check-out helped make your stay even more memorable. We sincerely appreciate your feedback regarding the shower area. We truly understand how important comfort and safety are, and we will share this with our team for further improvement. It brings us joy to know that you enjoyed our breakfast selection and the kind gestures from our staff. Your kind words mean a lot to us, and we’ll be sure to pass them along to the entire team. We look forward to welcoming you and your family back in the near future for another pleasant stay. If there’s anything we can do to make your next visit even more comfortable, please don’t hesitate to let us know. Best regards Candra General Manager
K***h
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10,0
/10
Reviewed 10 week(s) ago
The staff is very friendly and pick our bags fast and bring it to the room. They also help us to deliver package into our room. Food is good, location is great because near Foodhall (Green Terrace) also near At Tin Mosque.
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Accommodation's Reply
19 Jun 2025
Dear Guest Warmest Greeting from Oakwood Hotel & Apartments Taman Mini Jakarta Thank you for choosing our hotel as your choice and thank you for your time to write fantastic experience with us We are overjoyed by your review. Your praise inspires us to continue delivering excellence. We are pleased to hear how much you enjoyed your stay and impressed with our facilities, high quality of food and beverage and exceptional service that made your stay more enjoyable. It is a great motivation receiving such a compliment from valued guest like you and we look forward to serving you again in the near future Best regards Candra General Manager
Renata L.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10,0
/10
Reviewed 11 week(s) ago
Great and comfy place to stay!! Close to everywhere especially TMII
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Accommodation's Reply
19 Jun 2025
Dear Ms Renata Warm greetings from Oakwood Hotel & Apartement Taman Mini Jakarta Thank you for choosing our hotel as your choice for you and your colleagues to enjoy breaking the fast, especially when you take the time to share your experience with us. The cool location of the hotel, a variety of delicious food choices and the environment of the staff are things that we always offer to make our guests feel more memorable, and we are very happy that it can meet your expectations during your stay with us. We hope you enjoy the other facilities that we provide, and enjoy the green environment that makes you feel comfortable like at home which is in accordance with the Oakwood concept of "HOME + BEYOND". Once again, thank you very much for your valuable experience. We look forward to your next visit, in the near future. Please let me know if I can be of further assistance to make your next stay more enjoyable Best regards Candra General Manager
Raditya P. M.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9,4
/10
Reviewed 12 week(s) ago
the room is in very good condition and thank you for the complimentary cake. but the food in the restaurant can be improved to be better.
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Accommodation's Reply
19 Jun 2025
Dear Mr. Raditya P. M. Warm greetings from Oakwood Hotel & Apartments Taman Mini Jakarta. Thank you for choosing our hotel as your accommodation option, especially when you take the time to share your stay experience with us. We are very pleased to know that you enjoyed your stay at Oakwood Hotel & Apartments Taman Mini Jakarta and were satisfied with our services and were able to add to your happy moments. The cool location of the hotel, a variety of food choices and the friendliness of the staff are things that we always offer to make our guests feel more memorable, and we are very happy that these can also meet your expectations during your stay with us. We hope you enjoy the other facilities that we provide, and enjoy the green environment that makes you feel comfortable like at home which is in accordance with the Oakwood concept of "HOME + BEYOND". Once again, thank you very much for your valuable experience. We look forward to your next visit, in the near future. Please let me know if I can be of further assistance to you to make your next stay more enjoyable. Best regards. Candra. General Manager
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