BW Kemayoran Hotel & Convention Powered by Archipelago

Explore BW Kemayoran Hotel & Convention Powered by Archipelago
8,8
Very Good
From 526 reviews
Provided by travelers on
Cleanliness

8,6

Room Comfort

8,6

Meal

8,6

Location

8,9

Service and Facilites

8,6

People often mention about BW Kemayoran Hotel & Convention Powered by Archipelago
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Staff Friendliness (78)
Ambiance (76)
Bedroom (74)
Distance to City Center (68)
Room Space (64)
Accessibility (60)
Hotel Area (59)
Check-in/out Time (55)
Variety (53)
Bathroom (52)
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Traveler Reviews BW Kemayoran Hotel & Convention Powered by Archipelago

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Customer reviews
s***i
icon-origin-TRAVELOKA
8,8
/10
Reviewed 3 day(s) ago
It's comfortable, but I'm not comfortable with the security guard at the entrance. It's too much of a hassle.
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Fera C.
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Leisure
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9,1
/10
Reviewed 4 day(s) ago
The food wasn't very varied and the taste was mediocre. The room was spacious, but unfortunately, the view wasn't visible due to the windows being covered. Cleanliness could be improved, as there were small cockroaches.
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1 people find it helpful
s***l
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8,5
/10
Reviewed 6 day(s) ago
keep it up.. enjoy life😁
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A***a
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Staycation
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9,4
/10
Reviewed 3 week(s) ago
The hotel was nice, clean, and comfortable. The amenities were quite complete, including a hairdryer and a small refrigerator. However, upon entering, there was a strong smell of cigarette smoke. Breakfast was lacking. The staff was friendly.
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Rizkyeka
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Transit
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9,4
/10
Reviewed 3 week(s) ago
Good experience, my room got upgraded with fast response from staff.
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Verified Traveler
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Medical
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10,0
/10
Reviewed 4 week(s) ago
good place, many places selling food at night around the hotel
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Suryadi S. A.
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6,5
/10
Reviewed 5 week(s) ago
Breakfast menu asked for fried eggs but no response at all.
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1 people find it helpful
E***h
icon-origin-TRAVELOKA
8,5
/10
Reviewed 6 week(s) ago
Very strategic, close to everywhere. The food is also delicious.
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Accommodation's Reply
11 May 2026
Dear Valued Guest, "Warm greetings from Bawa Kemayoran Jakarta Hotel & Convention Center." Thank you so much for your review. We are delighted to know that you were satisfied with the food, service, and convenient location of our hotel. This is a great encouragement for us to continue providing the best experience for all our guests. We look forward to welcoming you back to Bawa Kemayoran Hotel & Convention Center. Sincerely, Bayu Novianto, Head of Front Desk.
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romauli b. s.
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Leisure
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8,4
/10
Reviewed 8 week(s) ago
Staying here is the right choice, because access to everywhere is close, the rooms are spacious, clean, the swimming pool is large, there are also many food choices, especially for those of us who have babies, there is porridge, so we don't have to bother, everything is there.
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1 people find it helpful
Iwan I.
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Transit
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9,3
/10
Reviewed 9 week(s) ago
Thank God, everything is ok and happy, it's just that the bathroom flooded inside because there was no partition and the ground sloped down to the bedroom, so it was muddy and flooded or something... So far ok
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Amira
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Staycation
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10,0
/10
Reviewed 9 week(s) ago
The hotel area is spacious, there is a pool and playground for children and friendly staff.
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1 people find it helpful
Verified Traveler
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Staycation
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10,0
/10
Reviewed 10 week(s) ago
The hotel staff was very friendly and very helpful during my week-long stay at this hotel.
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1 people find it helpful
D***a
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Business
icon-origin-TRAVELOKA
7,1
/10
Reviewed 10 week(s) ago
I booked a superior king, but when I checked in, I was told I'd get a superior twin. I don't know if it was the app or the hotel's fault. When I got to the room, the air conditioner was incredibly noisy. There were tiny ants on the table. When I checked, there was some dried food left in the corner of the table near the kettle. Besides the negatives mentioned above, this hotel has its pluses too. 1. The toilet is clean 2. The room is cool 3. You can watch YouTube
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1 people find it helpful
V***n
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Business
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9,4
/10
Reviewed 10 week(s) ago
The staff are responsive, it's great, I recommend staying here again.
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2 people find it helpful
ersa y.
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Leisure
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10,0
/10
Reviewed 11 week(s) ago
The food is good, the staff is friendly.
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Accommodation's Reply
08 Apr 2026
Dear Mr./Ms. Ursa Y, "Warm congratulations from Bawa Kemayoran & Convention Hotel Jakarta." Thank you very much for your review. We are delighted to hear that you enjoyed the food and the friendly service from our staff. This motivates us to continue striving to provide the best experience for all our guests. We hope to welcome you back to Bawa Kemayoran & Convention Hotel again. Sincerely, Bayu Novianto, Front Office Manager
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Deni A.
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9,1
/10
Reviewed 12 week(s) ago
The deluxe room for family is quite big. Parking lot outside the hotel, I don't know whether any parking on the ground. Convenience store 24H beside the hotel very help us to get food in midnight. Our room have no outside view so we can't see city view day and night.
1 people find it helpful
Accommodation's Reply
08 Apr 2026
Dear Deni A, " Warmest Greeting from BW Kemayoran Hotel & Convention Jakarta" Thank you for sharing your detailed feedback. We’re glad to hear that you found our Deluxe room spacious and comfortable for your family, and that the nearby 24-hour convenience store was helpful during your stay. Regarding parking, we do provide designated parking areas, and our team is always happy to assist with directions when needed. We also appreciate your feedback about the room view—please feel free to let us know your preference for a city view on your next visit, and we will do our best to accommodate it subject to availability. Thank you once again, and we look forward to welcoming you back at BW Kemayoran Hotel & Convention for an even better stay experience. Best regards Bayu Novianto Front Office Manager
A***a
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Staycation
icon-origin-TRAVELOKA
8,5
/10
Reviewed 13 week(s) ago
The hotel staff is very friendly, the cleanliness is also maintained, it is very comfortable to stay at this hotel.
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Accommodation's Reply
08 Apr 2026
"Sincerely, from Bawa Kemayoran & Convention Hotel Jakarta." Thank you so much for your wonderful review. We are delighted to know that the friendliness of our staff and the cleanliness of the hotel provided you with a comfortable stay. This motivates us to continue striving for the best service. We hope to welcome you back to Bawa Kemayoran & Convention Hotel again for an even better and more memorable experience. Sincerely, Bayu Novianto, Front Office Manager.
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Hendra H.
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Leisure
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8,8
/10
Reviewed 13 week(s) ago
Parking access, get free vouchers
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3 people find it helpful
Accommodation's Reply
08 Apr 2026
Dear Ms. Hendra H., Hello! This is Bawa Kemayoran Hotel & Conference Center. Thank you for your valuable feedback. We are pleased to know that our hotel parking and discount coupons were beneficial to you. We hope you enjoyed your stay. We look forward to welcoming you back to Bawa Kemayoran Hotel & Conference Center again and providing you with another memorable experience. Thank you! Bayu Novian, Front Office Manager.
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C***n
icon-origin-TRAVELOKA
10,0
/10
Reviewed 13 week(s) ago
I like this hotel. Is very nice hotel👍
2 people find it helpful
Accommodation's Reply
08 Apr 2026
" Warmest Greeting from BW Kemayoran Hotel & Convention Jakarta" Thank you for your kind words. We’re delighted to hear that you like our hotel. Your positive feedback truly means a lot to us and motivates our team to keep delivering the best experience. We look forward to welcoming you back again at BW Kemayoran Hotel & Convention. Best regards Bayu Novianto Front Office Manager
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I ING
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9,1
/10
Reviewed 13 week(s) ago
My earring fell in the room & was returned by housekeeping.
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1 people find it helpful
Accommodation's Reply
08 Apr 2026
To i ing, "Warm regards from Bawa Kemayoran Hotel & Convention Jakarta." Thank you for your review. We are delighted to learn that your earrings were found and returned by our housekeeping team. The honesty and attentiveness of our team is our commitment to providing the best service to all our guests. We hope to welcome you back to Bawa Kemayoran Hotel & Convention Jakarta for an even more memorable stay. Sincerely, Bayu Novianto, Front Office Manager.
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Number of reviews per page
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