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BW Kemayoran Hotel & Convention Powered by Archipelago
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BW Kemayoran Hotel & Convention Powered by Archipelago
Hotels
All-star Accommodation
8,7
/10
Very Good
435 reviews
What Guests Say About Their Stay
Distance To City Center (49)
Bedroom (46)
Ambiance (43)
Staff Friendliness (42)
N***a
10,0
/ 10
Fast check-in, clean and comfortable rooms, varied and delicious food, and very helpful staff. Thank you, I will stay again next time.
In the Area
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Jl Benyamin Suaeb Blok A5, Kemayoran, Jakarta Pusat, Indonesia, Kemayoran, Jakarta Pusat, Jakarta, Indonesia, 10630
Main Facilities
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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Elevator
WiFi
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Jl Benyamin Suaeb Blok A5, Kemayoran, Jakarta Pusat, Indonesia, Kemayoran, Jakarta Pusat, Jakarta, Indonesia, 10630
Discover More About BW Kemayoran Hotel & Convention Powered by Archipelago
Location
BW Kemayoran Hotel & Convention Powered by Archipelago is a hotel in a good neighborhood, which is located at Kemayoran.
About BW Kemayoran Hotel & Convention Powered by Archipelago
From business event to corporate gathering, BW Kemayoran Hotel & Convention Powered by Archipelago provides complete services and facilities that you and your colleagues need.
Whether you are planning an event or other special occasions, BW Kemayoran Hotel & Convention Powered by Archipelago is a great choice for you with a large and well-equipped function room to suit your requirements.
Have fun with various entertaining facilities for you and the whole family at BW Kemayoran Hotel & Convention Powered by Archipelago, a wonderful accommodation for your family holiday.
Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.
The hotel’s fitness center is a must-try during your stay here.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from BW Kemayoran Hotel & Convention Powered by Archipelago exclusively for you.
WiFi is available within public areas of the property to help you to stay connected with family and friends.
BW Kemayoran Hotel & Convention Powered by Archipelago is a hotel with great comfort and excellent service according to most hotel's guests.
Get precious and unforgettable moment during your stay at BW Kemayoran Hotel & Convention Powered by Archipelago.
All facilities in BW Kemayoran Hotel & Convention Powered by Archipelago
Swimming Pool
Fitness Center
Common Space
Lobby
Exterior
Public Facilities
- Early check-in
- Elevator
- 24-hour room service
- Late check-out
- Restaurant
- Breakfast restaurant
- Room service
- Safety deposit box
- WiFi in public area
Hotel Services
- Concierge
- Early Check-in
- 24-hour Receptionist
- 24-hour security
- Late Check-out
- Laundry service
- Luggage storage
In-room Facilities
- Cable TV
- Desk
- Hairdryer
- Minibar
- Shower
- TV
Food and Drinks
- A la carte dinner
- A la carte lunch
- Breakfast
- Cafe
General
- AC
- Non-smoking room
- Swimming pool
- Smoking area
Things to Do
- Fitness center
- Massage
- Outdoor pool
Business Facilities
- Conference room
- Meeting facilities
Nearby Facilities
- ATM/Banking
- Supermarket
Kids and Pets
- CRIBS
Connectivity
- Free WiFi
Accessibilty
- Wheelchair accessible
Sports and Recreations
- Fitness center
Accommodation Policy & General Information in BW Kemayoran Hotel & Convention Powered by Archipelago
Check-in/Check-out Time
Check-in:
From 14:00
Check-out:
Before 12:00
Required Documents
Upon check-in, you are required to bring ID Card. The required documents can be in the form of soft copy.
Deposit
Deposit IDR 100,000 is required upon check-in. The accommodation accepts cash and debit card.
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General Information
Popular Facilities | AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Elevator, WiFi |
Check-In / Check-Out Time | From 14:00 - Before 12:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at BW Kemayoran Hotel & Convention Powered by Archipelago | 110 |
Number of floors in BW Kemayoran Hotel & Convention Powered by Archipelago | 33 |
Another facilities in BW Kemayoran Hotel & Convention Powered by Archipelago | Early check-in, 24-hour room service, Late check-out, Breakfast restaurant, Room service |
Frequently asked question in BW Kemayoran Hotel & Convention Powered by Archipelago
What are available facilities at BW Kemayoran Hotel & Convention Powered by Archipelago?
There are top facilites at BW Kemayoran Hotel & Convention Powered by Archipelago such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at BW Kemayoran Hotel & Convention Powered by Archipelago?
The standard check-in time at BW Kemayoran Hotel & Convention Powered by Archipelago is starting from From 14:00 while the latest check-out time is at Before 12:00
Does BW Kemayoran Hotel & Convention Powered by Archipelago provide breakfast?
Yes, BW Kemayoran Hotel & Convention Powered by Archipelago provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
More Reviews from Other Guests in BW Kemayoran Hotel & Convention Powered by Archipelago
Traveloka (347)
Other sources (88)
8,7
Very Good
From 347 reviews
Provided by travelers on
Cleanliness
8,5
Room Comfort
8,5
Meal
8,6
Location
8,8
Service and Facilites
8,5
People often mention about BW Kemayoran Hotel & Convention Powered by Archipelago
All
Bedroom (59)
Ambiance (57)
Staff Friendliness (51)
Distance to City Center (49)
Room Space (46)
Hotel Area (46)
Accessibility (45)
Bathroom (41)
Check-in/out Time (40)
Taste (38)
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Traveler Reviews BW Kemayoran Hotel & Convention Powered by Archipelago
Number of reviews per page
20
40
Customer reviews
P***u
Business
9,7
/10
Reviewed 3 day(s) ago
strategic location, breakfast ok
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Accommodation's Reply
10 Aug 2025
" Warmest Greetings From Bawa Kemayoran Hotel & Convention Jakarta " Thank you for taking the time to review our hotel. I am delighted to know that your expectations were met during your visit. My team and I are very happy to have you here and we look forward to welcoming you back soon. Once again, thank you for sharing and have a wonderful day ahead. Sincerely. Bayu Novianto. Assistant Front Office Manager
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A***i
8,1
/10
Reviewed 5 day(s) ago
There is an unpleasant smell in the elevator area. I stayed for 2 nights and the smell is still there.
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Accommodation's Reply
10 Aug 2025
"Warm Greetings From Bawa Kemayoran Hotel & Convention Jakarta" Thank you for staying at Bawa Kemayoran Hotel & Convention and for your feedback. We apologize for the inconvenience caused by the unpleasant odor in the elevator area during your stay. This certainly does not meet the comfort standards we aim to provide. Our housekeeping and engineering teams have received this report and will immediately conduct inspections and take corrective action to ensure the area remains clean and comfortable. We look forward to welcoming you back with a better stay experience in the future. Management. Bawa Kemayoran Hotel & Convention
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M***a
Business
8,5
/10
Reviewed 6 day(s) ago
Strategic location. There's a dedicated parking area in the basement for hotel guests, not shared with apartment residents. However, the exit signage is incomplete, resulting in a different exit from the entrance, which is far from the lobby.
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Accommodation's Reply
10 Aug 2025
" Warm Greetings From bawa kemayoran Hotel & Convention Jakarta " Thank you for staying at bawa kemayoran Hotel & Convention and giving us a positive review regarding our location and parking facilities. We are pleased to hear that the dedicated parking area for hotel guests provides comfort for you. We apologize if the parking exit directions are incomplete and cause inconvenience. We will immediately follow up on this feedback by adding clearer signage to make access to and from Bawa Kemayoran Hotel & Convention easier for guests. We look forward to welcoming you back with a smoother experience in the future. Management. Bawa Kemayoran Hotel & Convention
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e
erwin
Business
8,7
/10
Reviewed 1 week(s) ago
Got a room with a cracked bathroom ceiling due to a leak above it.
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Accommodation's Reply
10 Aug 2025
Dear Erwin," Warm Greetings From Bawa Kemayoran Hotel & Convention Jakarta" Thank you for taking the time to review our hotel. We apologize for the inconvenience caused by the cracked bathroom ceiling due to a leak. This certainly does not meet the standard of comfort we aim to provide. Our technical team has received this report and will immediately make improvements to prevent similar problems from occurring in the future. We look forward to welcoming Mr. Erwin back with better room conditions and a more enjoyable stay. Management. Bawa Kemayoran Hotel & Convention
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DH
Duta H.
9,7
/10
Reviewed 2 week(s) ago
Hotel Entrance: Directions to the lobby and the hotel were incomplete.
I was a bit confused when entering from the lobby to my room.
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Accommodation's Reply
10 Aug 2025
Dear Duta H," Warm Greetings From Bawa Kemayoran Hotel & Convention Jakarta" Thank you for your feedback. We apologize if the directions to the lobby and access to the rooms are not clear, causing you some confusion. This feedback is very important to us, and we will immediately follow up by adding and clarifying signage/directions in the hotel area so that guests can more easily find their destination. We hope to welcome you back with a more comfortable stay in the future. Management. Bawa Kemayoran Hotel & Convention
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L***U
8,5
/10
Reviewed 3 week(s) ago
The wifi is bad, man, that's really weird
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Accommodation's Reply
10 Aug 2025
"Warm Greetings From Bawa Kemayoran Hotel & Convention Jakarta" Thank you for your complaint, we apologize for the inconvenience. We have read your complaint in detail and are currently conducting an evaluation, especially in terms of service. We have forwarded the complaint to the relevant department and will be our concern in the future to provide better service for our guests. From this experience, we hope that a similar incident will not happen again in the future. Therefore, we also want to express our gratitude because with this incident we get input for improving our service in the future. Once again, we apologize profusely for the inconvenience, we hope that you will be willing to stay again in the future and I assure you that this incident will not happen again. Stay healthy. Management. Bawa Kemayoran Hotel & Convention
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Y***a
Staycation
6,7
/10
Reviewed 3 week(s) ago
We chose to stay here because of its proximity to the Jakarta Convention Center (PRJ). However, upon check-in, we encountered an unpleasant experience, having to wait two hours until 4 PM before we could enter our room. However, when we requested a late check-out until 2 PM the next day, we were not given compensation. The bathroom smelled bad. Directions to the hotel and the parking area were unclear because it was connected to an apartment complex and other commercial business areas such as apartments, shops, etc.
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Accommodation's Reply
07 Aug 2025
" Warm Greetings From bawa kemayoran Hotel & Convention Jakarta" Thank you for choosing to stay with us and for taking the time to leave a review. We apologize for any inconvenience you experienced, especially regarding the lengthy check-in process and the late check-out request that we were unable to accommodate. We understand how important a comfortable stay is, and we deeply regret that the bathroom and access to the hotel did not meet your expectations. Your feedback is very valuable to us, and we will immediately follow up with the relevant team so that improvements can be made, especially in terms of cleanliness, clarity of access instructions, and service at the front office. We hope to welcome you back with even better service in the future. If you would like, please contact us directly on your next visit so that we can provide more attention. Best regards. Bayu Novianto. Front Office Manager
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M***l
5,0
/10
Reviewed 4 week(s) ago
The non smoking room wasn't ready when we were supposed to check in despite having requested the non smoking room since booking and then I was given a twin room despite requesting it to be a double bed. The service at the Receptionist was also terribly slow and unwelcoming. By far the worst stay experience I've ever had in any so called 4 Star Hotel. I strongly urge many others to reconsider if not outright blacklist and ignore even choosing this hotel as an option completely.
Terrible from the point of access to the entire service and room. A disgraceful mess of a hotel service and quality.
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1 people find it helpful
Accommodation's Reply
04 Aug 2025
Dear Beloved Guest,
Warmest greetings from BW Kemayoran Hotel & Convention Jakarta,
Thank you for taking the time to share your feedback, and please accept our sincerest apologies for the inconvenience you experienced during your stay.
We are truly sorry that your request for a non-smoking room and a double bed was not honored at check-in, and that our service at Reception did not meet the standards you rightfully expected. This is certainly not the experience we strive to deliver, especially in a 4-star property, and we fully understand your disappointment.
Please know that your comments have been shared with our management and front office teams for immediate review and corrective action. We are currently evaluating what went wrong in our room allocation and service process to ensure this does not happen again.
We appreciate your feedback, even though it is difficult to hear, as it helps us improve. If you're open to it, we would welcome the chance to speak with you directly and make amends for this experience.
Once again, we sincerely apologize and hope we will have the opportunity to restore your trust in the future.
Management
BW Kemayoran Hotel & Convention Powered by Archipelago
y***a
8,5
/10
Reviewed 4 week(s) ago
Spacious rooms, standard cleanliness
The swimming pool is spacious, but not very clean.
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Accommodation's Reply
16 Jul 2025
Dear Sir/Madam," Warm Greetings From Bawa Kemayoran Hotel & Convention Jakarta" Thank you for your review and time. We are glad you enjoyed our spacious rooms and swimming pool. We apologize for any shortcomings in terms of pool cleanliness. We will immediately forward this feedback to the relevant team for future improvements. We hope to welcome you back with an even better experience. Warm regards, Bayu Novianto. Front Office Manager
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E***a
Staycation
10,0
/10
Reviewed 5 week(s) ago
The staff are friendly, the food is delicious and there is a large area for the children to play.
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1 people find it helpful
Accommodation's Reply
11 Jul 2025
Dear Sir/Madam," Warm Greetings From bawa kemayoran Hotel & Convention Jakarta" Thank you for your warm review. We are happy to hear that you were satisfied with the friendliness of our staff, the food served, and the comfortable area for children to play. We hope to welcome you and your family back to bawa kemayoran Hotel & Convention. Warm regards, Bayu Novianto. Front Office Manager
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N***a
Leisure
10,0
/10
Reviewed 5 week(s) ago
Fast check-in, clean and comfortable rooms, varied and delicious food, and very helpful staff. Thank you, I will stay again next time.
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1 people find it helpful
Accommodation's Reply
11 Jul 2025
Dear Sir/Madam," Warm Greetings From bawa kemayoran Hotel & Convention Jakarta" Thank you for your very positive review. We are pleased to know that the fast check-in process, the comfort of the room, the variety of food, and the service of our staff made a good impression during your stay. We look forward to welcoming you back to bawa kemayoran Hotel for an equally pleasant experience in the future. Warm regards, Bayu Novianto. Front Office Manager
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LR
Listia R.
Staycation
10,0
/10
Reviewed 5 week(s) ago
The place is nice, comfortable, strategic, close to everywhere, there are lots of snacks in front of the hotel, in short, it's a great stay at BW Kemayoran Hotel
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Accommodation's Reply
11 Jul 2025
Dear Ms. Listia R," Warm Greetings From bawa kemayoran Hotel & Convention Jakarta" Thank you for your positive review! We are very happy to know that you felt comfortable and satisfied during your stay at bawa kemayoran Hotel, and enjoyed the strategic location and snacks around the hotel. We look forward to welcoming you back for an equally pleasant stay! Warm regards, Bayu Novianto. Front Office Manager
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a***i
Business
6,1
/10
Reviewed 5 week(s) ago
need to improve service and friendliness of workers
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Accommodation's Reply
11 Jul 2025
Dear Sir/Madam," Warm Greetings From Bawa Kemayoran Hotel & Convention Jakarta" Thank you for your review and feedback. We apologize if the service and friendliness of our staff have not met your expectations. This feedback is very important to us and will be used as evaluation material for improving our services in the future. We hope to welcome you back with a better experience. Management. Bawa Kemayoran Hotel & Convention
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I***a
Medical
6,5
/10
Reviewed 5 week(s) ago
From the beginning of the search, it was input for 3 adults with the hope for 3 beds, in fact there was only 1 double bed for 2 adults. When confirmed with the hotel directly, according to them the bed was indeed only for 2 people but the breakfast was for 3 people. The hotel explained according to the photo display in the application for the number of beds, while the photo in the application showed many bed views but again argued that it was only 1 with a different angle. It is very unfortunate because this information is not included in the description on the Traveloka application. And when asked for a solution for a free extra bed, it was not possible, only a discount of 200 thousand / night for an extra bed. With a total price of almost 2.5 million for only 2 nights / 3 people with a room that is just enough, it is really unfortunate.
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Accommodation's Reply
09 Jul 2025
Dear Beloved Guest," Warm Greetings from Bawa Kemayoran Hotel & Convention Jakarta" Thank you for your review and feedback. We apologize for any inconvenience regarding the room type and bed information that did not meet your expectations. Your feedback is highly appreciated and we will follow up with our internal team and the OTA to provide clearer room descriptions in the future. We also apologize if the solution we offered was not optimal. We hope we will still be given the opportunity to serve you better in the future. Management. Bawa Kemayoran Hotel & Convention
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AA
Andri A.
9,4
/10
Reviewed 6 week(s) ago
Very good, highly recommend coming here.
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Accommodation's Reply
09 Jul 2025
Dear (Guest Name)" Warm Greetings From bawa kemayoran Hotel & Convention Jakarta" Thank you for taking the time to review our hotel. I am glad to know that your expectations were met during your visit. My team and I are very happy to have you here and we look forward to welcoming you back in the near future. Once again, thank you for sharing and have a great day ahead. Best regards. Bayu Novianto. Assistant Front Office Manager
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Titik K.
Leisure
10,0
/10
Reviewed 6 week(s) ago
2x stay here very private...
I like everything and still want to stay there again..
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Accommodation's Reply
09 Jul 2025
Dear Mrs. Titik ke," Warm Greetings From bawa kemayoran Hotel & Convention Jakarta"Thank you for taking the time to review our hotel. I am glad to know that your expectations were met during your visit. My team and I are very happy to have you here and we look forward to welcoming you back in the near future. Once again, thank you for sharing and have a great day ahead. Best regards. Bayu Novianto. Assistant Front Office Manager
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M***l
Leisure
6,3
/10
Reviewed 6 week(s) ago
4 stars but the breakfast menu is like a 2 star and access to the hotel is chaotic because it is connected to an apartment
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Accommodation's Reply
09 Jul 2025
Dear Beloved Guest," Warm Greetings from Bawa Kemayoran Hotel & Convention Jakarta" Thank you for your complaint, we apologize for the inconvenience. We have read your complaint in detail and are currently conducting an evaluation, especially in terms of service. We have forwarded the complaint to the relevant department and will be our concern in the future to provide better service for our guests. From this experience, we hope that similar things will not happen again in the future. Therefore, we also want to express our gratitude because with this incident we get input for improving our service in the future. Once again, we apologize profusely for the inconvenience, we hope that you will be willing to stay again in the future and I assure you that this incident will not happen again. Stay healthy. Management. Bawa Kemayoran Hotel & Convention
See original
a***l
Staycation
8,8
/10
Reviewed 6 week(s) ago
twin bedroom type room. FYI for lift number 1 cannot be used to go to the parking basement. if you want to go to the parking basement. use the middle lift or the lift specifically for apartment residents/cleaning service.
pay attention again to the bathroom drain because when I stayed there it was clogged. after opening it turned out that there was a lot of dirt stuck to it, especially hair. the rest is good
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Accommodation's Reply
09 Jul 2025
Dear Beloved Guest," Warm Greetings From Bawa Kemayoran Hotel & Convention Jakarta" Thank you for your review and feedback. We apologize for the inconvenience regarding the drainage and elevator usage information. We have forwarded your feedback to the relevant team for immediate follow-up, to prevent a similar incident from happening again. We are glad you enjoyed your overall stay. We look forward to welcoming you back with even better service. Management. Bawa Kemayoran Hotel & Convention
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l***i
9,4
/10
Reviewed 7 week(s) ago
Old hotel… but it’s okay for a short stay.
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Accommodation's Reply
09 Jul 2025
Dear Beloved Guest," Warm Greetings From bawa kemayoran Hotel & Convention Jakarta" Thank you for your review. We are pleased to know that you felt comfortable during your short stay with us. Although our property is an older building, we continue to strive to maintain comfort and cleanliness to provide a pleasant stay. We hope to welcome you back again in the future! Warm Regards. Bayu Novianto. Assistant Front Office Manager
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F***I
8,5
/10
Reviewed 7 week(s) ago
hotel staff is friendly and very helpful
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Accommodation's Reply
23 Jun 2025
" Warm Greetings From bawa kemayoran Hotel & Convention Jakarta" Thank you for taking the time to review our hotel. I am glad to know that your expectations were met during your visit. My team and I are very happy to have you here and we look forward to welcoming you back in the near future. Once again, thank you for sharing and have a great day ahead. Best regards. Bayu Novianto. Assistant Front Office Manager
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Number of reviews per page
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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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