THE STEPWELL HOTEL

Explore THE STEPWELL HOTEL
9,4
Exceptional
From 31 reviews
Cleanliness

9,6

Room Comfort

10,0

Service and Facilites

10,0

Traveler Reviews THE STEPWELL HOTEL

Number of reviews per page
20
40
Top reviews
Montaha
6,0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

I was disappointed with my stay as the hotel didn't deliver on its online premises. Since apparently it was a low season, I was the only guest in the hotel for 3 days. The property area is noisy, dirty and full of stray dogs, bikes and local youngsters that came every morning and every evening to the stepwell to bath, not to mention the loud and continuous singing of the open air mosque that situated right on top of the stepwell... Breakfast and lunch weren't available at the hotel as advertized, and I was asked to cross the street and go to another property for bkfst and lunch, which I didn't do of course. The terrace restaurant is open only for dinner, but honestly it was super hot to sit and enjoy dinner over there... so again, all my meals were room serviced to me. The spa wasn't on-site either, as advertised, so I had to go to a sister hotel to have a massage. The elevator is the smallest elevator I have ever seen, big enough for 2 people only. However, the staff was very nice, supportive and helpful, so they made my stay a bit more comfortable.
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ERIN
10,0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

Amazing location in the center of town.
ERIN
10,0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

We had a lovely stay here! The staff was very kind. The breakfast at their Cafe overlooking the Stepwell was a highlight each day.
Sharon
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10,0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

Immaculate, great staff and excellent location. The restaurant area was my favourite place in Jodhpur
Sunil
icon-with Partner
with Partner
2,0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

Staff was great but everything else was disappointing
Bethany
icon-Leisure Family
Leisure Family
10,0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

Beautiful hotel and location.
Brian C
icon-with Partner
with Partner
10,0
/10
Reviewed 42 week(s) ago

Hotels.com verified review

Fantastic staff and could not have asked for a better location. Room offered incredible views of Stepwell Square
Navneet Kaur
icon-Leisure with Partner
Leisure with Partner
10,0
/10
Reviewed 44 week(s) ago

Expedia Group verified review

Everything
Anoop
icon-Leisure
Leisure
10,0
/10
Reviewed 45 week(s) ago

Expedia Group verified review

Excellent location, wonderful staff and very nice restaurant
Arti
icon-Leisure with Friends
Leisure with Friends
10,0
/10
Reviewed 46 week(s) ago

Expedia Group verified review

Amazing location! Clean, bright and beautiful rooms. The staff are wonderful. The rooftop terrace has lovely views and the food is excellent. Would happily come back here.
Rui
icon-Leisure Family
Leisure Family
10,0
/10
Reviewed 47 week(s) ago

Expedia Group verified review

Small but clean room with a nice view. Great rooftop with a 360-degree view, including the Fort just in front. Very good breakfast. Helpful staff.
Kalpana
8,0
/10
Reviewed 47 week(s) ago

Expedia Group verified review

Staff were subtly attentive, which was a pleasure.
James
10,0
/10
Reviewed 51 week(s) ago

Expedia Group verified review

The hotel was exceptional. The staff were incredibly friendly and helpful. Great location. Beautiful rooftop bar and restaurant. Incredible views of the fort at night all lit up.
Victoria
icon-Leisure with Partner
Leisure with Partner
10,0
/10
Reviewed 53 week(s) ago

Expedia Group verified review

This hotel is in a great location making it very easy to visit all the key sites. The building itself is full of character and the view from the rooftop restaurant particularly beautiful at night. The breakfast (a la carte) was fresh and of a high quality served to us each day by a lovely waiter. We’d read that some found it a little noisy it certainly didn’t cause us any problems.
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ASHOKA
10,0
/10
Reviewed 56 week(s) ago

Hotels.com verified review

Great location with views of the Stepwell. The roof top restaurant had amazing views of the fort and excellent food!!
Sandra
icon-Leisure Family
Leisure Family
8,0
/10
Reviewed 68 week(s) ago

Expedia Group verified review

Very attentive and helpful staff. Great location and most comfortable boutique hotel.
Anthony
icon-with Partner
with Partner
10,0
/10
Reviewed 85 week(s) ago

Hotels.com verified review

Lovely spacious room & bathroom with great rainfall shower. Extremely helpful staff. Lovely rooftop bar and restaurant. Convenient location
Charles-Olivier
icon-Leisure with Partner
Leisure with Partner
10,0
/10
Reviewed 93 week(s) ago

Expedia Group verified review

5 star service in a 3 star hotel Look no further. Book this hotel! The negative reviews do not reflect in any way the experience that is offered by the new management. The staff really made the magic happened for us, they were thoughtful, kind and went above our expectations. The rooms are well decorated and super clean, the roof terrace is one of a kind and the small size of the hotel makes it feel like you are at home. If you are confortable with the noise and action of the old city (windows are not sound proofed, but that was not a problem at all for us - you’re in India after all), this is a perfect mix of good location, relatively affordable price and high end service. We would go back in a heartbeat!
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Richard
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10,0
/10
Reviewed 94 week(s) ago

Hotels.com verified review

In the walled old city opposite the Stepwell. very convenient for shopping, clock tower and fort(10min walk). Room clean, good WiFi, water kettle etc. room overlooked stepwell so could sit on window seat and watch life unfold. restaurant closed when I stayed which was a pity as the views were good. Breakfast was freshly cooked with good choice at sister cafe which also overlooked stepwell. Manager very helpful such as sourcing an adapter for me within minutes. He was also a very knowledgeable Liverpool FC fan. Only potential downside is noise from stepwell but I thought added to authentic experience
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Nancy
icon-Friends and family Family
Friends and family Family
10,0
/10
Reviewed 101 week(s) ago

Hotels.com verified review

Wonderful stay at this newly restored historic building with a nice view of the town, especially from the roof top restaurant. Ideally located in the center of the city and next to the well preserved Stepwell.
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