THE STEPWELL HOTEL

I was disappointed with my stay as the hotel didn't deliver on its online premises. Since apparently it was a low season, I was the only guest in the hotel for 3 days. The property area is noisy, dirty and full of stray dogs, bikes and local youngsters that came every morning and every evening to the stepwell to bath, not to mention the loud and continuous singing of the open air mosque that situated right on top of the stepwell... Breakfast and lunch weren't available at the hotel as advertized, and I was asked to cross the street and go to another property for bkfst and lunch, which I didn't do of course. The terrace restaurant is open only for dinner, but honestly it was super hot to sit and enjoy dinner over there... so again, all my meals were room serviced to me. The spa wasn't on-site either, as advertised, so I had to go to a sister hotel to have a massage. The elevator is the smallest elevator I have ever seen, big enough for 2 people only. However, the staff was very nice, supportive and helpful, so they made my stay a bit more comfortable.

Amazing location in the center of town.

We had a lovely stay here! The staff was very kind. The breakfast at their Cafe overlooking the Stepwell was a highlight each day.

Immaculate, great staff and excellent location. The restaurant area was my favourite place in Jodhpur

Staff was great but everything else was disappointing

Beautiful hotel and location.

Fantastic staff and could not have asked for a better location. Room offered incredible views of Stepwell Square

Everything

Excellent location, wonderful staff and very nice restaurant

Amazing location! Clean, bright and beautiful rooms. The staff are wonderful. The rooftop terrace has lovely views and the food is excellent. Would happily come back here.

Small but clean room with a nice view. Great rooftop with a 360-degree view, including the Fort just in front. Very good breakfast. Helpful staff.

Staff were subtly attentive, which was a pleasure.

The hotel was exceptional. The staff were incredibly friendly and helpful. Great location. Beautiful rooftop bar and restaurant. Incredible views of the fort at night all lit up.

This hotel is in a great location making it very easy to visit all the key sites. The building itself is full of character and the view from the rooftop restaurant particularly beautiful at night. The breakfast (a la carte) was fresh and of a high quality served to us each day by a lovely waiter. We’d read that some found it a little noisy it certainly didn’t cause us any problems.

Great location with views of the Stepwell. The roof top restaurant had amazing views of the fort and excellent food!!

Very attentive and helpful staff. Great location and most comfortable boutique hotel.

Lovely spacious room & bathroom with great rainfall shower. Extremely helpful staff. Lovely rooftop bar and restaurant. Convenient location

5 star service in a 3 star hotel Look no further. Book this hotel! The negative reviews do not reflect in any way the experience that is offered by the new management. The staff really made the magic happened for us, they were thoughtful, kind and went above our expectations. The rooms are well decorated and super clean, the roof terrace is one of a kind and the small size of the hotel makes it feel like you are at home. If you are confortable with the noise and action of the old city (windows are not sound proofed, but that was not a problem at all for us - you’re in India after all), this is a perfect mix of good location, relatively affordable price and high end service. We would go back in a heartbeat!

In the walled old city opposite the Stepwell. very convenient for shopping, clock tower and fort(10min walk). Room clean, good WiFi, water kettle etc. room overlooked stepwell so could sit on window seat and watch life unfold. restaurant closed when I stayed which was a pity as the views were good. Breakfast was freshly cooked with good choice at sister cafe which also overlooked stepwell. Manager very helpful such as sourcing an adapter for me within minutes. He was also a very knowledgeable Liverpool FC fan. Only potential downside is noise from stepwell but I thought added to authentic experience

Wonderful stay at this newly restored historic building with a nice view of the town, especially from the roof top restaurant. Ideally located in the center of the city and next to the well preserved Stepwell.