Thank you so much for the help at the check in counter (i believe he is a guest service manager, Mr Andri) for giving a great solution for a mistake I did whilst booking the rooms on the app. I really appreciate it. Also the helpful staffs who’s helping with my packages / online orders that were sent to the room every day.
The room is very clean and tidy. They have kitchen tools, plates, mugs, and spoons. You don't need to buy mineral water because they provide a dispenser. If you need something, under this apartment is a mall. So, you don't need to worry. Well, I satisfied with the facilities. Thank you very much
ownee responsif, kamar bersih dan nyaman viewnya bagus, deposit kembali tepat waktu, pedalatan dapur nya komplit bgt akan lbh sempurna kalo ad wifi... terima kasih pak Piter
Hotel Location was good and easy access to town.
The stool had a broken leg and was not replaced instead by just putting in position.
The water dispenser at the lobby was without hot water.
Good place, nice hospitality, friendly staff, little space but very comfy for rest your body after strolling around surabaya. But there 's a little bit warning for the staff such as the air conditioner not clean and toilet door.
Staff very friendly, comfort bedroom, hot water always available. To improve, the toilet might be leaking the seal in floor. Diversity food choices surround the hotel 24 hours no need to worry, hotel location next to convenience store, parking area okay.
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