Embassy Suites by Hilton Montreal

Room was clean, breakfast included. Cozy and comfortable bed.

Amazing location. Great breakfast

Great downtown location, close to metro, car rental agencies across the street.

Everyone was very nice and

Clean room. Most staff friendly. The breakfast the first day was good, 2nd day ok and 3rd day awful. The last day most items were out and the griddle gal did not seem to be knowledgeable on what was expected. Gym was clean.

Clean room and staff very quick to respond with requests

Great location, clean room and good breakfast. Would stay again.

Nice location, helpful staff. Minor plumbing issue in suite upon arrival that was immediately resolved.

Friendly and helpful staff, very clean rooms and delicious breakfast.

Yes

Helpful staff, clean well equipped rooms, great location. Definitely recommend staying here if you want a stress free trip in Montreal

Excellent!

Nous avions un bruit d'alarme infernal dans la chambre chaque fois que la ventilation démarrait. Nous avons demandé à 2 reprises à la réception de vérifier. Malheureusement, la 2e fois, il était trop tard et plus aucun personnel de maintenance était sur place. Nous n'avons pratiquement pas dormi de la nuit. On nous a offert de mettre un ventilateur dans la chambre pour avoir de l'aération mais c'était de la chaleur dont au n'avait besoin. Décevant pour ce type d'hotel.

No AC in room, Poor water pressure, one elevator working, under construction

Great staff, bar and breakfast!

Déjeuner inclus généreux et varié. Drink gracieusement de l’hôtel chaque soir. Salle d’entraînement bien. Excellente localisation pour un congrès.

Loved the big rooms, breakfast and happy hour!

The hotel has a beautiful lobby & restaurant with a few nice perks, but overall the experience was very mixed. It would have been great if we had been given one of their updated rooms. We are non-smokers with no pets, nor kids and so there is NO EXCUSES! We should have been given an update room because we got there early! 3;30 pm. If we had arrived at 9 Pm; then so be it. However, there were several downsides. The hotel has only one elevator for 11 floors, which resulted in long waits—sometimes up to 15 minutes. We were on the 11th floor. The room itself felt very dark and dated. It appears it has not been fully updated in many years. The carpet was quite worn and felt REALLY dirty, and the furniture was old and tired. A full renovation is really needed, especially flooring and furnishings to bring it up to modern standards. Housekeeping did a good job cleaning. Not their fault! Pros. Each evening, the hotel offered two complimentary drinks, and breakfast buffet was available each morning, which were both appreciated and enjoyed. Our suite was large and had a nice comfortable bed, with two TVs and lots of decent closet space. The bathroom was spacious with a large tub, although we didn’t use it. Shower was TINY, but water pressure fabulous! There was a kitchen with a nice large refrigerator, but no paper towels or napkins in the kitchenette area. Bare bones and very poor lighting. A nice touch was the two complimentary bottles of water provided daily.

The staff were so friendly and helpful, always wanting to make sure you have what you need or want. We noticed them going over and above to assist customers. The breakfast included in your stay has a lot of selection and fresh. So much food. Very clean facility and excellent room cleaning as well. Well stocked for supplies. It would be nice to have a couple plates, bowls and cutlery.

Great experience