Fairmont Le Chateau Frontenac

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9.3
/10
Exceptional
3,171 reviews

What Guests Say About Their Stay

Ryan Clark

10.0
/ 10
The chateau and Quebec City offer unmatched beauty, and the staff and workers in the area are very friendly to non-French speakers. My only issue was with the wifi at the Chateau, which was pretty much useless.

Manash

10.0
/ 10
Gorgeous hotel with matching high quality of service - bar staff, restaurant staff, valet, check in/out and cleaning staff. Some more water in the room would have been nice but really enjoyed the fully stocked bar. Excellent access to the promenade in front, view and an in-house Starbucks !

Pamela

10.0
/ 10
Beauful property and right in the right location to explore old quebec everyday.
In the Area
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1 rue des Carrieres, Québec, Capitale-Nationale, Canada, G1R 4P5

Main Facilities

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Swimming Pool
Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
Fairmont Le Chateau Frontenac is located in area / city Quebec . 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Fairmont Le Chateau Frontenac

1 rue des Carrieres, Québec, Capitale-Nationale, Canada, G1R 4P5
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Discover More About Fairmont Le Chateau Frontenac

General
Near Breakneck Steps

Location
With a stay at Fairmont Le Chateau Frontenac, you'll be centrally located in Québec City, steps from Quartier Petit Champlain and within a 10-minute walk of Quebec City Town Hall. This family-friendly hotel is 0.8 mi (1.3 km) from Quebec Cruise Terminal and 0.8 mi (1.3 km) from Quebec City Convention Center.

Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.

Château Frontenac - 0.1 km / 0.1 mi
Dufferin Terrace - 0.1 km / 0.1 mi
Samuel de Champlain Statue - 0.1 km / 0.1 mi
Old Quebec Funicular - 0.2 km / 0.1 mi
Cathedral-Basilica of Notre-Dame de Québec - 0.2 km / 0.1 mi
Pôle culturel du Monastère des Ursulines - 0.2 km / 0.1 mi
Terrasse Dufferin Slides - 0.3 km / 0.2 mi
Cathedral of the Holy Trinity - 0.3 km / 0.2 mi
Breakneck Steps - 0.3 km / 0.2 mi
Place Royale - 0.4 km / 0.2 mi
Citadel of Quebec - 0.4 km / 0.2 mi
Quebec City Mural - 0.4 km / 0.3 mi
Church Notre-Dame-des-Victoires - 0.4 km / 0.3 mi
Quartier Petit Champlain - 0.4 km / 0.3 mi
Maison Chevalier - 0.4 km / 0.3 mi

The preferred airport for Fairmont Le Chateau Frontenac is Quebec City Jean Lesage Intl. Airport (YQB) - 16.1 km / 10 mi

Facilities
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You can take advantage of recreational amenities such as a health club, an indoor pool, and a hot tub. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).

Business Facilities
Featured amenities include a 24-hour business center, limo/town car service, and express check-in. Planning an event in Québec City? This hotel has 40000 square feet (3716 square meters) of space consisting of conference space and 23 meeting rooms. Self parking (subject to charges) is available onsite.

Dining
Enjoy French cuisine at Champlain, one of the hotel's 3 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are served on weekdays from 7:00 AM to 11:00 AM and on weekends from 7:00 AM to 11:30 AM for a fee. Children aged 5 and younger eat free breakfast.

Rooms
Make yourself at home in one of the 610 guestrooms featuring minibars and LCD televisions. Your pillowtop bed comes with down comforters and premium bedding. Pay movies provides entertainment, and wired and wireless internet access is available for a surcharge. Bathrooms have designer toiletries and hair dryers.

All facilities in Fairmont Le Chateau Frontenac

Swimming Pool Fairmont Le Chateau Frontenac
Swimming Pool
Entertainment Facility Fairmont Le Chateau Frontenac
Entertainment Facility
Fitness Center Fairmont Le Chateau Frontenac
Fitness Center
Functional Hall Fairmont Le Chateau Frontenac
Functional Hall
Common Space Fairmont Le Chateau Frontenac
Common Space

Kids and Pets

  • Babysitting with surcharge

Family-friendly Facilities

  • Children games
  • Children pool

Things to Do

  • Romantic proposal packages
  • Indoor pool
  • Garden
  • Outdoor facilities
  • Fitness center
  • Spa
  • Health club
  • Sauna
  • Steam room
  • Pool cabanas (surcharge)
  • Pool sun loungers

Transportation

  • Limited parking
  • Bicycle storage
  • Bicycle rental
  • Limo or town car service
  • Secure parking
  • Valet parking (surcharge)

Food and Drinks

  • Breakfast
  • Vegetarian meal

Connectivity

  • Free WiFi

General

  • Rooftop terrace
  • Banquet
  • Ballroom
  • Reception hall
  • Lockers
  • Parking

Accessibilty

  • Accessible parking
  • Wheelchair accessible
  • Accessible bathroom
  • Disabled access friendly
  • Accessible path of travel

Public Facilities

  • Coffee shop
  • Elevator
  • Parking
  • Smoke-free area
  • Safety deposit box

Hotel Services

  • Multilingual staff
  • Express check-in
  • Newspaper in lobby
  • Wedding service
  • Luggage storage
  • Express check-out
  • Porter
  • 24-hour Receptionist
  • Concierge
  • Laundry service

Business Facilities

  • Business facilities
  • Meeting rooms
  • Conference rooms
  • Computer station
  • Business center

Nearby Facilities

  • ATM/Banking
  • Gift shop
  • Shops

Accommodation Policy & General Information in Fairmont Le Chateau Frontenac

Translate
Important Note
  • Pool access available from 7:00 AM to 9:00 PM.
  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • A car is not required for transportation to and from this property.
  • Parking height restrictions apply.
  • Contactless check-in and contactless check-out are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in/Check-out Time

Check-in:
From 16:00
Check-out:
Before 12:00

  • Fee for buffet breakfast: approximately CAD 63.25 for adults and CAD 31.62 for children
  • Fee for in-room wired internet: CAD 13.95 per night (rates may vary)
  • Covered self parking fee: CAD 57.49 per night
  • Covered valet parking fee: CAD 63.24 per night (in/out privileges)
  • Pet fee: CAD 60 per accommodation, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CAD 50.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Service Animals Allowed

Professional property host/manager, Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels), Contactless check-out is available, LGBTQIA+ friendly, Biosphere, Parking height restrictions apply, Contactless check-in is available, Green Key Global

General Information

Popular Facilities
Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 16:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Fairmont Le Chateau Frontenac
610
Number of floors in Fairmont Le Chateau Frontenac
18
Another facilities in Fairmont Le Chateau Frontenac
Babysitting with surcharge, Children games, Children pool, Romantic proposal packages, Indoor pool

Frequently asked question in Fairmont Le Chateau Frontenac

What are available facilities at Fairmont Le Chateau Frontenac?
There are top facilites at Fairmont Le Chateau Frontenac such as Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Fairmont Le Chateau Frontenac?
The standard check-in time at Fairmont Le Chateau Frontenac is starting from From 16:00 while the latest check-out time is at Before 12:00
Does Fairmont Le Chateau Frontenac provide breakfast?
Yes, Fairmont Le Chateau Frontenac provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Fairmont Le Chateau Frontenac?
Fairmont Le Chateau Frontenac is a 4.5-star hotel.
How many floors does Fairmont Le Chateau Frontenac have?
Fairmont Le Chateau Frontenac has 18 floors.
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More Reviews from Other Guests in Fairmont Le Chateau Frontenac

9.4
Exceptional
From 3,168 reviews
Cleanliness

9.8

Room Comfort

9.4

Service and Facilites

9.6

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Traveler Reviews Fairmont Le Chateau Frontenac

Number of reviews per page
20
40
Top reviews
John Edward
icon-with Partner
with Partner
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Iconic property. An enormous hotel but many parts worked quite well given its size - speedy elevators, accessible staff, plenty of space to eat. Responses from the concierge were very inconsistent. In person requests were handled quickly; email requests were either ignored or the response came too late.
Saradha
6.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

This hotel is in need of a major renovation. the rooms are dark and dingy. If four seasons can do, surely the Fairmont can. the power outlets also don't work. the beds are uncomfortable, there is no air circulation in the bathroom, etc. etc. Do yourselves a favor and renovate the hotel. it is long overdue.
John
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

D
Nan
icon-with Partner
with Partner
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

I was also surprised to see dusty nightstands. For a five-star hotel, I expected the room to be cleaner and better maintained.
Ryan Clark
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The chateau and Quebec City offer unmatched beauty, and the staff and workers in the area are very friendly to non-French speakers. My only issue was with the wifi at the Chateau, which was pretty much useless.
RON
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Everything was terrific
Manash
icon-with Children
with Children
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Gorgeous hotel with matching high quality of service - bar staff, restaurant staff, valet, check in/out and cleaning staff. Some more water in the room would have been nice but really enjoyed the fully stocked bar. Excellent access to the promenade in front, view and an in-house Starbucks !
Pamela
icon-with Children
with Children
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Beauful property and right in the right location to explore old quebec everyday.
thea
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Incredible, historic property. Staff goes above and beyond: friendly, helpful, super responsive. Comfortable, quiet rooms. Location is unbelievably convenient to just about all of Québec. Can’t wait to come back.
Magella
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Chambre très propre et excellent service
Christine
icon-with Partner
with Partner
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Hotel is unique. Common areas are gorgeous. However rooms are disappointing. We booked a queen deluxe river view. The room was small, but you gave to realize that they have to do with the way it was built. The windows are small and you need to get close enough to see the river, but again it is an old building. I think it might be worth just one night, but the value is not there. Staff was extremely nice and friendly though.
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Ashish
icon-Family
Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Very beautiful property. Right in the middle of old town. Staff was very helpful
Aleksandra
icon-with Children
with Children
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Disappointing stay. My river view room had massive tower in front, not much of a river view. Room wasn't restock after previous guests. Bar had tables available but we were refused bigger table and were forced to wait as other people were getting in and gave up after 15 min. Clearly less.of customer focus more money making. Had high hopes, but not worth the money.
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Christina
icon-with Children
with Children
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The hotel was beautiful from the outside. The rooms were nice but nothing spectacular for the price. The weather was hot and an inside only pool filled with kids was not desirable. The outside terrace was the only outdoor area, it was hot, not enough umbrellas and there were no cushions on the wooden lounge chairs. We were told they blew away in a storm but for the amount of money we paid for the hotel they should have been replaced immediately. We had the buffet breakfast which was very good but cannot comment on any other restaurants on site. The location was excellent but nothing spectacular but we didn’t think it was a necessity to stay that close to old Quebec. There was absolutely nothing special about the inside of the hotel but it was in a central location close to all the touristy sites. IMO not worth the money at all.
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Evelyn
icon-with Partner
with Partner
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Beautiful historic well maintained hotel. Rooms small, especially the bathrooms. Otherwise very comfortable.
Xiaojuan
icon-with Children
with Children
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

excellent
Danielle
icon-Family
Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

This place was top notch and worth all of the hype. Beautiful with a staff that is very accommodating!
Bruce
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Loved our stay! Perfect combination of location and service excellence. Especially appreciative of a bellman, Eddie, who went out of his way to give us directions and site seeing ideas for the Ike d’ Orleans.
Christina
icon-with Children
with Children
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Great staff and loved the pool
Beverly
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

The hotel was beautiful, it was also in a great location, very walkable to dining shopping, etc., I don’t think you could have a better location. The rooms themselves were on the smaller side and the shower was small along with one sink and the bath area in total was on the smaller side,so that would probably be the one negative. I would have to say other than that the room was clean . It’s just the hotel is an older hotel so furniture in the room a little dated but overall the staff was really nice. They were extremely helpful and very kind. Beautiful area also.! would definitely go back one day!
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Number of reviews per page
20
40

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Lobby 4 Fairmont Le Chateau Frontenac

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.