Union Hotel

It was hard to decide on a rating. On one hand, the place was cute. Very nice lobby, cute decor, and the Humble Donkey was A+++ (food, vibes, and staff all fantastic in the restaurant). However, we had major issues with our AC. We were damp the entire stay. We brought it up several times and were told things were working. They were not. The temperature in our room hardly changed and we were sweating all through the night. The smell from the AC was also pretty bad, and as I mentioned the humidity the ac unit created was almost unbearable. We were so glad to leave this morning, honestly. Surface level clean, but not clean in a deep way. Sticky something in the bathroom floor, corners of shower and windows etc all dirty. Bedside table had rings on it from previous guests drinks from before our check in. Just in general not great. Location was fantastic and vibes were good, though. Felt very safe on the property and enjoyed Toronto. Fix that AC, though. Another guest might not be as reasonable about it.

the beds were super comfortable, as well as the duvets and linens. Lobby was beautiful!

Great location!

Very nice

Great value. Great location. Will book again.

Very clean quaint place to stay. Very close to Billy Bishop.

Great location, pretty decor. Room was very small, but bed was comfortable and the bathroom was cute and clean. Found the air conditioner so incredibly loud, but other than that its a great little spot.

Close to Union Station, rooms are a little small

Excellent location in downtown area. Walking distance from train, Scotia Bank arena, Roger’s Center. Positive upgrades from the old Strathcona. Definitely stay again.

Rapport qualité prix intéressant pour un hôtel au centre-ville

Person checking us out early morning was ignorant about printing a written receipt for our stay. Took my email address but never followed up as was promised. Room was average with basic necessities.

Clean room great location

Very close proximity to Union Station; quiet, clean air-conditioned room, though small. Friendly, personable desk staff.

Room was nice and centrally located. The fragrance in the lobby can be a little bit overwhelming but overall nice.

The accommodations were clean. Staff was friendly. The room was small, but our main issue was the furniture in the room. We had a king size bed, which was nice. but there was no-where to sit aside from the bed. There was a small fold down desk-top with a chair, the chair was probably made for a child. My husband sat on it and the chair actually tipped over. Sorry but I like a normal size chair and desk/small table, to sit and enjoy a coffee, write a note or use my laptop. For that reason, we won't be back. Just not for me. Thanks

Nice property

Lovely stay and the bar and restaurant were amazing

Comfortable large bed, clean room, lots of soap etc. in bathroom. Room was bit dark inside with window facing light-well so no view. Very central and convenient for shops and union station.

Location was fantastic! The hotel is chic and renovated, love the shared space in the lobby and LOVE the rooms! Staff was friendly and insightful - definitely worth a trip back!

Great location and good price. It was a little bit stinky as in you could smell the old grungy hotel underneath. Rooms are small and dark with poor views. Appropriate for the price.