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Cheltenham Chase Hotel & Spa

Name: Cheltenham Chase Hotel & Spa
Address: Shurdington Road, Brockworth, Tewkesbury District, Brockworth, Gloucestershire, England, GL3 4PB, Shurdington Road, GL3 4PB, England
Rating: 8.2

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8.2

/10

Very Good

1,000 reviews

What Guests Say About Their Stay

Shelli

10.0

/ 10

Perfect location for the Cheese roll! Absolutely fantastic property. Clean, amazing breakfast and great spa! This spot is a great place to stay!

Ehsun

10.0

/ 10

Great place to stay. My only negative is that the tap in the toilet was installed at such a weird angle.

Michael

10.0

/ 10

Good size and clean room, breakfast excellent, parking plentiful and convenient, staff friendly and efficient. Excellent meal in the restaurant with friends and good value. An excellent two night stay 👍

In the Area

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Shurdington Road, Brockworth, Tewkesbury District, Brockworth, Gloucestershire, England, GL3 4PB

Main Facilities

This accommodation offers:

Indoor pool

Laundry service

Luggage storage

Elevator

Garden

Children games

Business facilities

Cheltenham Chase Hotel & Spa is a 4-star hotels. Cheltenham Chase Hotel & Spa is part of The QHotels Collection under QHotels. There are 122 rooms spread across 2 floors.

What's around Cheltenham Chase Hotel & Spa

Shurdington Road, Brockworth, Tewkesbury District, Brockworth, Gloucestershire, England, GL3 4PB

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Discover More About Cheltenham Chase Hotel & Spa

General Information

Cheltenham Chase Hotel & Spa is a 4-star hotels. Cheltenham Chase Hotel & Spa is part of The QHotels Collection under QHotels. There are 122 rooms spread across 2 floors.

Location

Located at Shurdington Road, Brockworth in Cheltenham, United Kingdom of Great Britain and Northern Ireland. Those looking to explore will find Batsford Arboretum, National Trust Snowshill Manor and Garden, and Malvern Museum nearby. Closest airport is Gloucestershire, 5.476 km away from the accommodation.

Facilities & Amenities

Cheltenham Chase Hotel & Spa has Indoor pool, Laundry service, Luggage storage, Elevator, Garden, and more.

Business Facilities

For guests traveling for work, Cheltenham Chase Hotel & Spa has Business facilities and Conference rooms available.

Contact

Phone number: 44 1452-519988

All facilities in Cheltenham Chase Hotel & Spa

Facility

Indoor pool

Swimming Pool

Entertainment Facility

Fitness Center

Functional Hall

Common Space

Guest Services

24-hour front desk
Luggage storage
Concierge
Laundry Service
Express check-out

Activity & Leisure

Garden
Full Serviced Spa
Indoor pool
Spa Treatment Rooms
On-Site Spa
TV in Common Area
Locally Owned Tours & Activities

Public Facilities

Elevator
Smoke Free Property
Safety deposit box

Accessibility

Step-Free Path to Entrance
Wheelchair Accessible Public Washroom
Wheelchair accessible
Accessible path of travel
Well Lit Entrance Path

Meals & Dining

Vegetarian Breakfast Available
Breakfast

Business Facilities

Business facilities
Conference space
Wheelchair Accessible Business Facility

Family & Kids

Children's games

Accommodation Facilities

Self-Parking
TEXT
Banquet Hall
Terrace

Sports & Recreation

Fitness Facilities

Connectivity

Wi-Fi
TEXT

Accommodation Policy & General Information in Cheltenham Chase Hotel & Spa

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IMPORTANT_NOTICE

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
Cashless payment methods are available for all transactions.
Contactless check-in and contactless check-out are available.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

OPTIONAL_FEE

Fee for buffet breakfast: approximately GBP 17.00 per person
Pet fee: GBP 25 per accommodation, per night
Service animals are exempt from fees
Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

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General Information

Popular Facilities
Check-In / Check-Out Time	From 15:00 - to 11:00
Available rooms at Cheltenham Chase Hotel & Spa	122
Number of floors in Cheltenham Chase Hotel & Spa	2
Another facilities in Cheltenham Chase Hotel & Spa	24-hour front desk, Luggage storage, Concierge, Laundry Service, Express check-out

Frequently asked question in Cheltenham Chase Hotel & Spa

What is normal check-in & check-out time at Cheltenham Chase Hotel & Spa?

The standard check-in time at Cheltenham Chase Hotel & Spa is starting from From 15:00 while the latest check-out time is at Before 11:00

What is the star rating of Cheltenham Chase Hotel & Spa?

Cheltenham Chase Hotel & Spa is a 4.0-star hotel.

How many floors does Cheltenham Chase Hotel & Spa have?

Cheltenham Chase Hotel & Spa has 2 floors.

How many rooms are available at Cheltenham Chase Hotel & Spa?

Cheltenham Chase Hotel & Spa has 122 rooms in total.

What do past guests say about Cheltenham Chase Hotel & Spa?

Cheltenham Chase Hotel & Spa is well-known for its Cleanliness, Room Comfort, Service and Facilites, as reviewed by verified Traveloka guests.

More Reviews from Other Guests in Cheltenham Chase Hotel & Spa

Overall Ratings & Reviews Cheltenham Chase Hotel & Spa

Other sources (1,000)

8.2

Very Good

From 1,000 reviews

Cleanliness

8.8

Room Comfort

8.6

Service and Facilites

8.2

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Traveler Reviews Cheltenham Chase Hotel & Spa

Number of reviews per page

Top reviews

Shelli

10.0

/10

Reviewed 13 week(s) ago

Hotels.com verified review

Perfect location for the Cheese roll! Absolutely fantastic property. Clean, amazing breakfast and great spa! This spot is a great place to stay!

Ehsun

10.0

/10

Reviewed 13 week(s) ago

Expedia Group verified review

Great place to stay. My only negative is that the tap in the toilet was installed at such a weird angle.

Anna

2.0

/10

Reviewed 13 week(s) ago

Expedia Group verified review

They cancelled my booking on the day I was due to arrive and put me in the nearby Premier Inn. I’m still to receive a refund which I was promised

Mark

8.0

/10

Reviewed 13 week(s) ago

Expedia Group verified review

Staff helpful, room good quality. Food good. But going through refurbishment and it might have been better if that had been disclosed upfront as it meant gym not fully functional and restaurant at dinner cramped so did not eat there. Better at breakfast.

Michael

8.0

/10

Reviewed 14 week(s) ago

Expedia Group verified review

Some really good points to start. The location of the hotel is super handy for Gloucester/Cheltenham/Cotswolds etc the car park is large and free. We didn’t find any issues with parking. The room we stayed in for a week was their basic double and it was large with a comfortable bed. The room was serviced each day. We opted not to have their breakfast but did eat once at the hotel. The service was pretty slow and the bar service was also slow. We had a treatment in the spa it was very average. Nothing you’d feel like you needed to complain about but also no something I would buy again. The facilities are small and the locker room needs a refresh. Overall found this to be a good base to explore the area.

Carl

8.0

/10

Reviewed 14 week(s) ago

Hotels.com verified review

Very nice and clean hotel would say again

richard

8.0

/10

Reviewed 14 week(s) ago

Expedia Group verified review

Stayed many times this time stayed in room 209 and was noisy with air con on roof outside room

Tiago

6.0

/10

Reviewed 14 week(s) ago

Hotels.com verified review

Breakfast choice was disappointing. No cold cuts, like cheese or ham.

Michael

with Partner

10.0

/10

Reviewed 14 week(s) ago

Hotels.com verified review

Leanne

6.0

/10

Reviewed 14 week(s) ago

Expedia Group verified review

The grounds are lovely and the pool is great. The room was big and very clean, but the mattress was one of the most uncomfortable I’ve slept on and the room lacked basic things you’d expect from this star rated hotel - like conditioner and pens.

LOUISE

6.0

/10

Reviewed 14 week(s) ago

Hotels.com verified review

A middle of the road hotel with okay facilities. Everything was clean. Some areas could do with a little attention (e.g. broken lift which looked like it had been out of action a long time). Staff were often distracted (joking around talking to each other rather than serving) and looked visibly annoyed when responding to small requests (e.g. lime slice rather than lemon). Staff seemed very overwhelmed having a wedding at the hotel, and the normal bar area needed extra staff to clear tables, so many dirty glasses on all the tables. Spa team did manage to squeeze us in for a treatment but we'd not been able to pre book as their system was down, which they didn't know about.

DAN

10.0

/10

Reviewed 14 week(s) ago

Hotels.com verified review

The room and the site was clean and well maintained. The staff was friendly. The food was... nice presented, but... could be better (yes, I know, this is a very subjective thing). The room was spacious and cosy. I liked the size of the bathtub. The swimming pool is large, but... not enough places to place your towel. Extra slim benches placed next to the wall would improve the experience a lot. There is not timer in the sauna and neither on the wall in front of the sauna (to can watch it from inside).

Angela

8.0

/10

Reviewed 14 week(s) ago

Expedia Group verified review

Second visit to The Chase hotel, very pleased with everything. Nice rooms, comfy bed. Haven’t tried breakfast but ate from the lounge menu in the evening which was very good.

Sarah

8.0

/10

Reviewed 15 week(s) ago

Hotels.com verified review

The bedroom.was really spacious, beautiful high quality pillows and bedding. We've innthe restaurant and they were having building work done ar the time, there was dust over menus etc. Food was ok, staff had very limited knowledge of the wines available. Would overall recommend as its a convenient place to stay

Kirstie

with Partner

10.0

/10

Reviewed 15 week(s) ago

Hotels.com verified review

Beautiful well finished rooms

Mike

with Partner

10.0

/10

Reviewed 15 week(s) ago

Hotels.com verified review

Gym and Spa facilities were good. Room very nice - spacious and bed was comfy. Breakfast good but can get a little crammed during the busy periods. Overall great hotel

Imran

with Children

10.0

/10

Reviewed 15 week(s) ago

Expedia Group verified review

Really enjoyed the stay, great staff, service and facilities, breakfast was great , a really nice place to stay

Christopher

with Partner

4.0

/10

Reviewed 15 week(s) ago

Expedia Group verified review

Major staffing issue in kitchen and hospitality - we waited 40 mins for a sharer and starter on Saturday night, then it all came together. Another table of 6 waited 1 hr 40 mins for one salad to arrive! Salmon dish was tiny and overcooked. Sent it back. The waiter Omar was brilliant at service recovery and very apologetic - hats off to him. Breakfast was pretty poor too - only one coffee machine for hundreds of guests, food took ages to be replenished and tables not cleared. Staff on reception not so helpful - on arrival on Saturday afternoon after a very long journey I was advised the pool would be open until 8.45pm, to then go to the spa at 7pm to find it was closed on weekends at 6.45pm - very annoying! Specifically booked the hotel for use of the pool. When I did use it the facilities were dated, pool smaller than photos suggest and an aqua class was going on one morning! Best part was the room - nice size room, nice furnishings, good bed and a fridge. This is why I haven’t given it a ‘terrible’ rating. Mostly clean but dust on lamps and headboard. Good easy parking. Overall a 90’s tired hotel needing some updating with major service issues.

Richard

10.0

/10

Reviewed 16 week(s) ago

Hotels.com verified review

Wry impressed. Rooms are spotless and to a very high standard and spacious. Staff are very attentive with great facilities on site

Martin

with Partner

8.0

/10

Reviewed 16 week(s) ago

Expedia Group verified review

Comfortable and well equipped room with air conditioning a particular benefit during the heat wave! Overall quality of service and food did not match the price level which was expensive for what was provided. In particular the additional charge for certain breakfast items, even though on a bed & breakfast rate was excessive. Service, though, was excellent including finding and keeping items we inadvertently left in the hotel room.

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.