Cheltenham Chase Hotel & Spa

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8.2
/10
Very Good
1,006 reviews

What Guests Say About Their Stay

Paul

10.0
/ 10
We stayed in a large refurbished room, comfortable bed, large bathroom super show and nice toiletries. The breakfast was lovely there could be a better bread choice selection and it gets busy and the staff are at full stretch but it didn't detract from their professionalism. We used the bus and if you plan and get the right ticket it works saves messing around looking for parking spots.Thoroughly recommend.

Shelli

10.0
/ 10
Perfect location for the Cheese roll! Absolutely fantastic property. Clean, amazing breakfast and great spa! This spot is a great place to stay!

Ehsun

10.0
/ 10
Great place to stay. My only negative is that the tap in the toilet was installed at such a weird angle.
In the Area
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Shurdington Road, Brockworth, Tewkesbury District, Brockworth, Gloucestershire, England, GL3 4PB

Main Facilities

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This accommodation offers:
Indoor pool
Laundry service
Parking
Luggage storage
Elevator
Garden
Fitness center
Cheltenham Chase Hotel & Spa is located in area / city Brockworth. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Cheltenham Chase Hotel & Spa

Shurdington Road, Brockworth, Tewkesbury District, Brockworth, Gloucestershire, England, GL3 4PB
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Lobby Cheltenham Chase Hotel & Spa
Exterior 2 Cheltenham Chase Hotel & Spa

Discover More About Cheltenham Chase Hotel & Spa

General
In the business district

Location
Located in Cheltenham, Cheltenham Chase Hotel & Spa is in the business district, within a 10-minute drive of University of Gloucestershire and Kingsholm Stadium. This spa hotel is 4.8 mi (7.7 km) from Cheltenham General Hospital and 5.8 mi (9.4 km) from Gloucester Cathedral.

Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.

Crickley Hill Country Park - 3.6 km / 2.2 mi
Prinknash Abbey - 4.1 km / 2.5 mi
Barnwood Arboretum & Park - 5.2 km / 3.2 mi
Gloucester Ski and Snowboard Centre - 6.5 km / 4 mi
University of Gloucestershire - 6.7 km / 4.1 mi
Robinswood Hill Country Park - 7.5 km / 4.6 mi
Cheltenham General Hospital - 7.7 km / 4.8 mi
University of Gloucestershire, Oxstalls Campus - 7.8 km / 4.8 mi
Imperial Gardens - 7.8 km / 4.8 mi
Cheltenham Town Hall - 8.1 km / 5 mi
Parabola Arts Centre - 8.1 km / 5 mi
Cheltenham Playhouse - 8.1 km / 5 mi
Rococo Gardens - 8.2 km / 5.1 mi
Colwell Arts Centre - 8.4 km / 5.2 mi
St Marys Painswick - 8.4 km / 5.2 mi

Facilities
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including an indoor pool, a hot tub, and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and a television in a common area.

Business Facilities
Featured amenities include a business center, express check-out, and dry cleaning/laundry services. Planning an event in Cheltenham? This hotel has 3272 square feet (304 square meters) of space consisting of conference space and 10 meeting rooms. Free self parking is available onsite.

Dining
Enjoy a meal at Hardy Restaurant, or stay in and take advantage of the hotel's 24-hour room service. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are served on weekdays from 7 AM to 9:30 AM and on weekends from 8:00 AM to 10:30 AM for a fee.

Rooms
Make yourself at home in one of the 122 guestrooms featuring refrigerators and LCD televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.

All facilities in Cheltenham Chase Hotel & Spa

Facility

  • Indoor pool
Swimming Pool Cheltenham Chase Hotel & Spa
Swimming Pool
Entertainment Facility Cheltenham Chase Hotel & Spa
Entertainment Facility
Fitness Center Cheltenham Chase Hotel & Spa
Fitness Center
Functional Hall Cheltenham Chase Hotel & Spa
Functional Hall
Common Space Cheltenham Chase Hotel & Spa
Common Space

Family-friendly Facilities

  • Children games

Food and Drinks

  • Vegetarian meal
  • Breakfast

Things to Do

  • Indoor pool
  • Outdoor facilities
  • TV lounge
  • Spa
  • Garden

Connectivity

  • Free WiFi

General

  • Banquet
  • Parking
  • Terrace

Accessibilty

  • Wheelchair accessible
  • Accessible bathroom
  • Disabled access friendly
  • Accessible path of travel

Public Facilities

  • Elevator
  • Smoke-free area
  • Safety deposit box

Hotel Services

  • Laundry service
  • Luggage storage
  • Express check-out
  • 24-hour Receptionist
  • Concierge

Business Facilities

  • Business facilities
  • Business facilities
  • Conference rooms

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in Cheltenham Chase Hotel & Spa

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Important Note
  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
  • Cashless payment methods are available for all transactions.
  • Contactless check-in and contactless check-out are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 11:00

  • Fee for buffet breakfast: approximately GBP 17.00 per person
  • Pet fee: GBP 25 per accommodation, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Limited Number Of Pets In Room

Professional property host/manager, Contactless check-out is available, LGBTQIA+ friendly, No cribs (infant beds) available, No rollaway/extra beds available, Green Tourism Program, Cashless transactions are available, Contactless check-in is available

General Information

Popular Facilities
Check-In / Check-Out Time
From 15:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Cheltenham Chase Hotel & Spa
122
Number of floors in Cheltenham Chase Hotel & Spa
2
Another facilities in Cheltenham Chase Hotel & Spa
Children games, Vegetarian meal, Breakfast, Indoor pool, Outdoor facilities

Frequently asked question in Cheltenham Chase Hotel & Spa

What is normal check-in & check-out time at Cheltenham Chase Hotel & Spa?
The standard check-in time at Cheltenham Chase Hotel & Spa is starting from From 15:00 while the latest check-out time is at Before 11:00
Does Cheltenham Chase Hotel & Spa provide breakfast?
Yes, Cheltenham Chase Hotel & Spa provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Cheltenham Chase Hotel & Spa?
Cheltenham Chase Hotel & Spa is a 4.0-star hotel.
How many floors does Cheltenham Chase Hotel & Spa have?
Cheltenham Chase Hotel & Spa has 2 floors.
How many rooms are available at Cheltenham Chase Hotel & Spa?
Cheltenham Chase Hotel & Spa has 122 rooms in total.
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More Reviews from Other Guests in Cheltenham Chase Hotel & Spa

8.2
Very Good
From 1,006 reviews
Cleanliness

8.8

Room Comfort

8.6

Service and Facilites

8.2

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Traveler Reviews Cheltenham Chase Hotel & Spa

Number of reviews per page
20
40
Top reviews
Paul
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

We stayed in a large refurbished room, comfortable bed, large bathroom super show and nice toiletries. The breakfast was lovely there could be a better bread choice selection and it gets busy and the staff are at full stretch but it didn't detract from their professionalism. We used the bus and if you plan and get the right ticket it works saves messing around looking for parking spots.Thoroughly recommend.
Read More
Shelli
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Perfect location for the Cheese roll! Absolutely fantastic property. Clean, amazing breakfast and great spa! This spot is a great place to stay!
Ehsun
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Great place to stay. My only negative is that the tap in the toilet was installed at such a weird angle.
Anna
2.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

They cancelled my booking on the day I was due to arrive and put me in the nearby Premier Inn. I’m still to receive a refund which I was promised
Mark
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Staff helpful, room good quality. Food good. But going through refurbishment and it might have been better if that had been disclosed upfront as it meant gym not fully functional and restaurant at dinner cramped so did not eat there. Better at breakfast.
Michael
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Some really good points to start. The location of the hotel is super handy for Gloucester/Cheltenham/Cotswolds etc the car park is large and free. We didn’t find any issues with parking. The room we stayed in for a week was their basic double and it was large with a comfortable bed. The room was serviced each day. We opted not to have their breakfast but did eat once at the hotel. The service was pretty slow and the bar service was also slow. We had a treatment in the spa it was very average. Nothing you’d feel like you needed to complain about but also no something I would buy again. The facilities are small and the locker room needs a refresh. Overall found this to be a good base to explore the area.
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Carl
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Very nice and clean hotel would say again
richard
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Stayed many times this time stayed in room 209 and was noisy with air con on roof outside room
Tiago
6.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Breakfast choice was disappointing. No cold cuts, like cheese or ham.
Michael
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Good size and clean room, breakfast excellent, parking plentiful and convenient, staff friendly and efficient. Excellent meal in the restaurant with friends and good value. An excellent two night stay 👍
Leanne
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The grounds are lovely and the pool is great. The room was big and very clean, but the mattress was one of the most uncomfortable I’ve slept on and the room lacked basic things you’d expect from this star rated hotel - like conditioner and pens.
LOUISE
6.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

A middle of the road hotel with okay facilities. Everything was clean. Some areas could do with a little attention (e.g. broken lift which looked like it had been out of action a long time). Staff were often distracted (joking around talking to each other rather than serving) and looked visibly annoyed when responding to small requests (e.g. lime slice rather than lemon). Staff seemed very overwhelmed having a wedding at the hotel, and the normal bar area needed extra staff to clear tables, so many dirty glasses on all the tables. Spa team did manage to squeeze us in for a treatment but we'd not been able to pre book as their system was down, which they didn't know about.
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DAN
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

The room and the site was clean and well maintained. The staff was friendly. The food was... nice presented, but... could be better (yes, I know, this is a very subjective thing). The room was spacious and cosy. I liked the size of the bathtub. The swimming pool is large, but... not enough places to place your towel. Extra slim benches placed next to the wall would improve the experience a lot. There is not timer in the sauna and neither on the wall in front of the sauna (to can watch it from inside).
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Angela
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Second visit to The Chase hotel, very pleased with everything. Nice rooms, comfy bed. Haven’t tried breakfast but ate from the lounge menu in the evening which was very good.
Sarah
8.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

The bedroom.was really spacious, beautiful high quality pillows and bedding. We've innthe restaurant and they were having building work done ar the time, there was dust over menus etc. Food was ok, staff had very limited knowledge of the wines available. Would overall recommend as its a convenient place to stay
Kirstie
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Beautiful well finished rooms
Mike
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Gym and Spa facilities were good. Room very nice - spacious and bed was comfy. Breakfast good but can get a little crammed during the busy periods. Overall great hotel
Imran
icon-with Children
with Children
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Really enjoyed the stay, great staff, service and facilities, breakfast was great , a really nice place to stay
Christopher
icon-with Partner
with Partner
4.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Major staffing issue in kitchen and hospitality - we waited 40 mins for a sharer and starter on Saturday night, then it all came together. Another table of 6 waited 1 hr 40 mins for one salad to arrive! Salmon dish was tiny and overcooked. Sent it back. The waiter Omar was brilliant at service recovery and very apologetic - hats off to him. Breakfast was pretty poor too - only one coffee machine for hundreds of guests, food took ages to be replenished and tables not cleared. Staff on reception not so helpful - on arrival on Saturday afternoon after a very long journey I was advised the pool would be open until 8.45pm, to then go to the spa at 7pm to find it was closed on weekends at 6.45pm - very annoying! Specifically booked the hotel for use of the pool. When I did use it the facilities were dated, pool smaller than photos suggest and an aqua class was going on one morning! Best part was the room - nice size room, nice furnishings, good bed and a fridge. This is why I haven’t given it a ‘terrible’ rating. Mostly clean but dust on lamps and headboard. Good easy parking. Overall a 90’s tired hotel needing some updating with major service issues.
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Richard
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Wry impressed. Rooms are spotless and to a very high standard and spacious. Staff are very attentive with great facilities on site
Number of reviews per page
20
40

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Bedroom 4 Cheltenham Chase Hotel & Spa

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.