DoubleTree by Hilton Stoke on Trent

Hotels
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8.6
/10
Very Good
1,004 reviews

What Guests Say About Their Stay

Craig

10.0
/ 10
Fantastic stay, room was very comfortable and as a coeliac I requested a gluten free breakfast not from the buffet, as never trust buffet tongs when there are gluten containing items about… Tiff was fantastic and incredibly knowledgable, putting me at ease and confident about the food I received. Only stayed in passing to break a long journey but if ever in the area again then its definitely on my list of places to stay again!

Sharlene

10.0
/ 10
On arrival the team were very welcoming and we received a lovely warm cookie. Throughout our stay the staff were friendly and helpful and the breakfast was good

Umair

10.0
/ 10
Really pleases with the staff member Anca or Acna, sorry if I spelt wrong, She reminds me of my past when I was duty manager and go extra miles for the guests. She was really helpful and have excellent customer services skills. if I want to go there the first reason would be staff.
In the Area
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Etruria Hall Festival Way, Stoke-on-Trent, England, ST1 5BQ

Main Facilities

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Swimming Pool
24-Hour Front Desk
Parking
DoubleTree by Hilton Stoke on Trent is a hotel is located at Stoke-on-Trent. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around DoubleTree by Hilton Stoke on Trent

Etruria Hall Festival Way, Stoke-on-Trent, England, ST1 5BQ
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Lobby DoubleTree by Hilton Stoke on Trent
Lobby 2 DoubleTree by Hilton Stoke on Trent

Discover More About DoubleTree by Hilton Stoke on Trent

Location
DoubleTree by Hilton Stoke on Trent is a hotel is located at Stoke-on-Trent.

About DoubleTree by Hilton Stoke on Trent

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

The hotel’s fitness center is a must-try during your stay here.

Savor your favorite dishes with special cuisines from DoubleTree by Hilton Stoke on Trent exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

DoubleTree by Hilton Stoke on Trent is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at DoubleTree by Hilton Stoke on Trent.

All facilities in DoubleTree by Hilton Stoke on Trent

Swimming Pool DoubleTree by Hilton Stoke on Trent
Swimming Pool
Entertainment Facility DoubleTree by Hilton Stoke on Trent
Entertainment Facility
Lobby DoubleTree by Hilton Stoke on Trent
Lobby
Exterior DoubleTree by Hilton Stoke on Trent
Exterior
Others DoubleTree by Hilton Stoke on Trent
Others

Accessibilty

  • Accessibility equipment
  • Accessible parking

Kids and Pets

  • Babysitting with surcharge

Things to Do

  • Casino

Transportation

  • Parking with surcharge

General

  • Swimming pool

Hotel Services

  • 24-hour Receptionist

In-room Facilities

  • TV

Sports and Recreations

  • Golf

Accommodation Policy & General Information in DoubleTree by Hilton Stoke on Trent

Translate

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 11:00
Hotel policy is not yet available.

General Information

Popular Facilities
Swimming Pool, 24-Hour Front Desk, Parking
Check-In / Check-Out Time
From 15:00 - to 11:00
Available rooms at DoubleTree by Hilton Stoke on Trent
147
Number of floors in DoubleTree by Hilton Stoke on Trent
4
Another facilities in DoubleTree by Hilton Stoke on Trent
Accessibility equipment, Accessible parking, Babysitting with surcharge, Casino, Parking with surcharge

Frequently asked question in DoubleTree by Hilton Stoke on Trent

What are available facilities at DoubleTree by Hilton Stoke on Trent?
There are top facilites at DoubleTree by Hilton Stoke on Trent such as Swimming Pool, 24-Hour Front Desk, Parking. (some may require extra charges)
What is normal check-in & check-out time at DoubleTree by Hilton Stoke on Trent?
The standard check-in time at DoubleTree by Hilton Stoke on Trent is starting from From 15:00 while the latest check-out time is at Before 11:00
What is the star rating of DoubleTree by Hilton Stoke on Trent?
DoubleTree by Hilton Stoke on Trent is a 4.0-star hotel.
How many floors does DoubleTree by Hilton Stoke on Trent have?
DoubleTree by Hilton Stoke on Trent has 4 floors.
How many rooms are available at DoubleTree by Hilton Stoke on Trent?
DoubleTree by Hilton Stoke on Trent has 147 rooms in total.
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More Reviews from Other Guests in DoubleTree by Hilton Stoke on Trent

8.6
Very Good
From 1,004 reviews
Cleanliness

9.2

Room Comfort

8.8

Service and Facilites

9.0

Sort by
Most Relevant
Preferences
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Traveler Reviews DoubleTree by Hilton Stoke on Trent

Number of reviews per page
20
40
Top reviews
Craig
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Fantastic stay, room was very comfortable and as a coeliac I requested a gluten free breakfast not from the buffet, as never trust buffet tongs when there are gluten containing items about… Tiff was fantastic and incredibly knowledgable, putting me at ease and confident about the food I received. Only stayed in passing to break a long journey but if ever in the area again then its definitely on my list of places to stay again!
Read More
Sharlene
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

On arrival the team were very welcoming and we received a lovely warm cookie. Throughout our stay the staff were friendly and helpful and the breakfast was good
Adrian
icon-Family
Family
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

You have to go looking for staff, reception desk and bar, all good when you find them. More light in the rooms is needed, controlled by the main switch, over the dresser and the main floor area.
Ayodele
icon-Friends and Family Family
Friends and Family Family
2.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Air-conditioning in the room wasn't working in all rooms in the hotel on a day that was 34 degrees. Staff blamed the high temperature for reducing the effectiveness of the Air-conditioning system. Next day was a more manageable 24 degrees celsius and still inoperable air conditioning in the rooms. Absolutely unacceptable. The least a guest deserves in a hotel is comfort. Better invest in a proper Air-conditioning system before the business is run to the ground.
Read More
Nicola
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

All round great.
Umair
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Really pleases with the staff member Anca or Acna, sorry if I spelt wrong, She reminds me of my past when I was duty manager and go extra miles for the guests. She was really helpful and have excellent customer services skills. if I want to go there the first reason would be staff.
Darran
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Receptionist was very welcoming and bubbly - gave us warm cookies!!! Room was clean and spacious. Breakfast was good and topped up regularly.
Laura
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Clean room, helpful staff, good option of facilities on site. Even when busy with weddings the hotel was well maintained.
Olayinka Monsurat
icon-with Children
with Children
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Staff were really helpful and do listen
Justin
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Lovely, great pool - restaurant was okay but breakfast was great.
Alana
icon-with Children
with Children
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Lovely stay, good atmosphere. Good location
Richard
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Unfortunately, there was a student prom on that evening, so the noise was too much till late.
claire
icon-with Children
with Children
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Couldn't fault hotel woll definitely stay again.
Charlotte
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Lovely hotel. Shame about the wedding party. They were very loud but that can’t be helped. Otherwise the bed was awesome and staff were really nice
Stephanie
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Lovely friendly staff. Great breakfast
Hannah
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Room spacious and amenities were great. Had to book a slot for swimming. The menu for the bar/restaurant is limited and I personally wouldnt eat there again due to this. Both evenings friday / Saturday there was only one member of staff on the bar which caused delays so would have been better if they had more staff on but appreciate there was events on both nights. This does cause parking to become a nightmare. However overall the cleanliness of the room, how friendly staff are and proximity to the festival retail park means I would return.
Read More
Michelle
icon-with Children
with Children
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Faultless
Kamesh
icon-with Children
with Children
4.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Air conditioning is not working, just the blower goes on and off for the whole stay, had very disturbed sleep for 2 nights because of the hot rooms. They provided a fan in our which was not working properly. Shampoo container was empty. Only 1 lift was working had to wait longer for those.
Sarah
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

Excellent
Matthew
icon-Friends and Family Family
Friends and Family Family
6.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

Lovely staff, nice hotel same about the clientele.
Number of reviews per page
20
40

Ready to make up your mind?

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Lobby 4 DoubleTree by Hilton Stoke on Trent

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.6
Very Good
From 1,004 reviews
Cleanliness

9.2

Room Comfort

8.8

Service and Facilites

9.0

Sort by
Most Relevant
Preferences
See All

Traveler Reviews DoubleTree by Hilton Stoke on Trent

Number of reviews per page
20
40
Top reviews
Craig
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Fantastic stay, room was very comfortable and as a coeliac I requested a gluten free breakfast not from the buffet, as never trust buffet tongs when there are gluten containing items about… Tiff was fantastic and incredibly knowledgable, putting me at ease and confident about the food I received. Only stayed in passing to break a long journey but if ever in the area again then its definitely on my list of places to stay again!
Read More
Sharlene
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

On arrival the team were very welcoming and we received a lovely warm cookie. Throughout our stay the staff were friendly and helpful and the breakfast was good
Adrian
icon-Family
Family
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

You have to go looking for staff, reception desk and bar, all good when you find them. More light in the rooms is needed, controlled by the main switch, over the dresser and the main floor area.
Ayodele
icon-Friends and Family Family
Friends and Family Family
2.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Air-conditioning in the room wasn't working in all rooms in the hotel on a day that was 34 degrees. Staff blamed the high temperature for reducing the effectiveness of the Air-conditioning system. Next day was a more manageable 24 degrees celsius and still inoperable air conditioning in the rooms. Absolutely unacceptable. The least a guest deserves in a hotel is comfort. Better invest in a proper Air-conditioning system before the business is run to the ground.
Read More
Nicola
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

All round great.
Umair
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Really pleases with the staff member Anca or Acna, sorry if I spelt wrong, She reminds me of my past when I was duty manager and go extra miles for the guests. She was really helpful and have excellent customer services skills. if I want to go there the first reason would be staff.
Darran
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Receptionist was very welcoming and bubbly - gave us warm cookies!!! Room was clean and spacious. Breakfast was good and topped up regularly.
Laura
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Clean room, helpful staff, good option of facilities on site. Even when busy with weddings the hotel was well maintained.
Olayinka Monsurat
icon-with Children
with Children
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Staff were really helpful and do listen
Justin
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Lovely, great pool - restaurant was okay but breakfast was great.
Alana
icon-with Children
with Children
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Lovely stay, good atmosphere. Good location
Richard
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Unfortunately, there was a student prom on that evening, so the noise was too much till late.
claire
icon-with Children
with Children
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Couldn't fault hotel woll definitely stay again.
Charlotte
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Lovely hotel. Shame about the wedding party. They were very loud but that can’t be helped. Otherwise the bed was awesome and staff were really nice
Stephanie
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Lovely friendly staff. Great breakfast
Hannah
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Room spacious and amenities were great. Had to book a slot for swimming. The menu for the bar/restaurant is limited and I personally wouldnt eat there again due to this. Both evenings friday / Saturday there was only one member of staff on the bar which caused delays so would have been better if they had more staff on but appreciate there was events on both nights. This does cause parking to become a nightmare. However overall the cleanliness of the room, how friendly staff are and proximity to the festival retail park means I would return.
Read More
Michelle
icon-with Children
with Children
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Faultless
Kamesh
icon-with Children
with Children
4.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Air conditioning is not working, just the blower goes on and off for the whole stay, had very disturbed sleep for 2 nights because of the hot rooms. They provided a fan in our which was not working properly. Shampoo container was empty. Only 1 lift was working had to wait longer for those.
Sarah
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

Excellent
Matthew
icon-Friends and Family Family
Friends and Family Family
6.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

Lovely staff, nice hotel same about the clientele.
Number of reviews per page
20
40