The hotel staff is friendly, polite, and humane. The rooms are clean and tidy. Hot and cold showers are available. The air conditioning and TV are on and functioning properly.

Fast check in/out service, spacious and clean rooms, for breakfast it is very diverse even herbal drinks are available. Really okay. Hopefully it can be maintained. Thank you Grand Antares, we enjoyed staying there and will go there again.

Atmosphere/Facilities: Cool and quiet. Food: Complete. Staff assistance: Friendly. Highlights: Close to town. Price: Standard. Location: Good location.

My family and I enjoyed staying in the Sweet Business Room, it was comfortable, the atmosphere and terrace were also comfortable for relaxing.

It is always my top choice when staying in Medan! Thank you for being my favorite hotel in the city 🙏

I didn't expect the hotel to still be in such good condition, even though it's old. And the price is cheap.

I had a very pleasant and enjoyable experience staying at Hermes Palace Hotel Medan. The hotel offers a comfortable atmosphere, convenient location, and welcoming hospitality, making it a great choice for anyone visiting Medan, whether for business or leisure. One of the highlights of the hotel is its strategic location, which makes it easy to access various attractions, shopping areas, restaurants, and other important destinations around the city. It is especially convenient for travelers who want to explore Medan without having to travel too far. The room was comfortable and provided a relaxing environment after a long day of activities. The overall facilities were adequate, and the hotel offered a pleasant atmosphere for resting and unwinding. Cleanliness and comfort are important aspects of a hotel experience, and these certainly contributed to making my stay enjoyable. I would also like to appreciate the hospitality and service provided by the hotel staff. They were friendly, polite, and helpful, creating a welcoming impression throughout the stay. Good hospitality always makes a difference, and it adds extra value to the overall experience. The hotel is suitable for different types of travelers, including couples, families, and business guests. Whether you are visiting Medan for a short getaway, a business trip, or a longer vacation, Hermes Palace Hotel can be a convenient accommodation option. Overall, I am satisfied with my experience at Hermes Palace Hotel Medan. With its strategic location, comfortable rooms, adequate facilities, and friendly service, it offers a pleasant stay for visitors to the city. Thank you to the management and all the staff for the hospitality. I hope the hotel continues to maintain and improve its service quality, facilities, and cleanliness. Definitely a hotel worth considering when visiting Medan. I would be happy to stay here again and recommend it to others!

Even though the building is old, the affordable price and varied breakfast are very worth it.

The room was clean, comfortable, and elegant. The breakfast was varied and delicious. The facilities were complete, and the service was excellent and friendly. The staff didn't make it difficult to pay the deposit. Everything was very satisfying and enjoyable. I would definitely return here again.

The hotel staff was very friendly and the check-in and check-out process was smooth. The room was clean and comfortable. The bathroom was spotless. The breakfast was delicious and varied. Thank you.

Everything was great, comfortable, and enjoyable. My kids loved staying here. The room was clean, and the bathroom was great. There's a swimming pool, too. The breakfast was very varied. Nice.

The receptionist, Kak Fira, was very friendly and very helpful. I will definitely come here again next time, the room also has a smart TV 💗

Very friendly and the service is very good, the place is also not far from the city center.

The staff at this hotel are friendly and helpful. It's strategically located, close to culinary attractions. Furthermore, the hotel is comfortable and pleasant. It's simply the best!

Always comfortable every time I stay at the hotel, delicious breakfast, comfortable rooms, staff service is also good.

The breakfast is delicious, the location is also close to the mall, there are food stalls nearby and everything is cheap and delicious, I definitely recommend it🫰