We were very pleased with the hotel's check-in and check-out policies. Thank you for your service, which I give a 9.

The hotel was clean and comfortable. The staff were friendly and helpful, and the location was convenient. Overall, I had a pleasant stay and would recommend it.

Very comfortable, good location, clean, good service, friendly, complete facilities, neat.

In room 1918. The room was incredibly quiet and great for everything. I'll be returning to this hotel again for medical transit from Singapore. To the staff, you were all amazing.

Overall, it's very good. I really like the facilities, which are very supportive. Nice environment, fast Wi-Fi, Netflix.

The receptionist is humble, and for hygiene, to be honest, it's good. I can tell they care about that. The room is very comfortable.

Nice atmosphere and area, cleanliness and friendliness of staff are good, overall very good.

The hotel is exceptionally clean compared to other hotels at a similar price. The breakfast menu is also top-notch, with breakfast included for the low price, a rarity. The hotel's location is also very strategic, close to a pharmacy, gas station, Teras Kota Mall, and restaurants with a wide variety of menu options. It's simply top-notch. The best hotel in its class.

The stay was so comfortable! The interior is complete, the bathroom is spacious and has a water heater, the breakfast is decent, and it's close to Umasan Restaurant so you can go straight to a staycation after dinner. Budget-friendly. Totally worth it! 🤍

Exceeded expectations for a budget hotel. Clean rooms, comfortable beds, cool air conditioning, warm water, and a peaceful atmosphere. Check-in and check-out were quick, and the staff were friendly. The location is excellent, close to a variety of eateries, so if you're hungry, you can just walk out the front of the complex.

I've stayed here twice, the place is really nice, it will be my favorite place for a staycation, the staff are also friendly, thank you Arotel 🤩 the atmosphere when it rains is really beautiful

It's been 2 times here, and it's comfortable. The employees are friendly, the rooms are neat, the bathrooms are clean, the AC is cold, and the location is in the orchid area, right in the middle of BSD, there is also a complete dining place near the establishment.

I stayed for one night. The staff is friendly. There is an elevator which makes it very easy for guests who bring suitcases. The room is clean. All the facilities provided are in good condition and function well, there is also a pantry. Towels and toiletries are provided. The sheets and others are quite clean and comfortable. Access is very easy. Very close to places to eat such as food courts, cafes, and also minimarkets. Recommended for those who are staying for a while in the BSD area. 👍.

I didn't expect the place to be clean, highly recommended, and affordable.

Comfortable and solid, with convenient staff and location. I'll stay here if I have an event at ICE BSD.

The receptionist, admin, and housekeeping staff were friendly and responsive. The rooms were spacious, clean, with cool air conditioning, a balcony, a smart TV, Wi-Fi, and free parking. We'll be back next time. You can swim, too.