How many rooms are available at Cross Hotel Osaka（ORIX HOTELS & RESORTS）?

Cross Hotel Osaka（ORIX HOTELS & RESORTS） has 229 rooms in total.

Does Cross Hotel Osaka（ORIX HOTELS & RESORTS） provide parking?

Yes, Cross Hotel Osaka（ORIX HOTELS & RESORTS） provides parking. Please confirm details directly with the hotel.

What do past guests say about Cross Hotel Osaka（ORIX HOTELS & RESORTS）?

Cross Hotel Osaka（ORIX HOTELS & RESORTS） is well-known for its Cleanliness, Service and Facilites, Room Comfort, as reviewed by verified Traveloka guests.

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Cross Hotel Osaka（ORIX HOTELS & RESORTS）

Name: Cross Hotel Osaka（ORIX HOTELS & RESORTS）
Address: 2-5-15 Shinsaibashi-suji, Chuo-ku, Osaka, Kansai, Japan, 542-0085, 2-5-15 Shinsaibashi-suji, Kansai, 542-0085, Japan
Rating: 9.3

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9.3

/10

Exceptional

1,362 reviews

What Guests Say About Their Stay

S***i

9.4

/ 10

Excellent location! Spacious bedrooms and bathrooms. Bathroom facilities are great with shower and bath-up! Friendly and helpful front office! Highlights recommended.

Verified Traveler

10.0

/ 10

The hotel is nicely located near Dontobori, and finding food is not a problem at all. The hotel provides coffee and tea at the lobby, which is very thoughtful of them. They provide amenities too, which is a plus point. I will definitely stay here again if I'm going back.

E***e

9.4

/ 10

More Than Expected. The hotel is situated in an unbeatable location, just steps from the vibrant Dotonbori area, conveniently positioned to the left of the building. With seamless access, the check-in experience is both welcoming and efficient, complemented by a genuinely friendly and helpful staff. The cleanliness and attention to detail throughout the hotel are impeccable, and the location truly sets it apart, making it a perfect choice for any traveler.

Stefanny G.

9.7

/ 10

The room is very spacious and clean, and the location is near to Dotombori area and to the Osaka station. Overall, my husband and I had an incredible experience staying in Cross Hotel. Definitely will come back.

Siti N. B. A. H.

9.7

/ 10

Near Namba Station exit 14 and Dotonbori Shopping Street. Service staff really make us feel welcome.

In the Area

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2-5-15 Shinsaibashi-suji, Chuo-ku, Osaka, Kansai, Japan, 542-0085

Main Facilities

Restaurant

24-Hour Front Desk

WiFi

Elevator

note: hotel was previously named Cross Hotel Osaka Staying at Cross Hotel Osaka（ORIX HOTELS & RESORTS） is a good choice when you are visiting Shinsaibashi. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

What's around Cross Hotel Osaka（ORIX HOTELS & RESORTS）

2-5-15 Shinsaibashi-suji, Chuo-ku, Osaka, Kansai, Japan, 542-0085

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Lobby Cross Hotel Osaka（ORIX HOTELS & RESORTS）

Discover More About Cross Hotel Osaka（ORIX HOTELS & RESORTS）

General

Near Dotonbori

Location

With a stay at Cross Hotel Osaka（ORIX HOTELS & RESORTS）, you'll be centrally located in Osaka, steps from Dotonbori Glico Sign and within a 5-minute walk of Hozen-ji Temple. This hotel is 0.1 mi (0.1 km) from Dotonbori and 0.1 mi (0.1 km) from Shinsaibashi-suji Shopping Street.

Attractions

Distances are displayed to the nearest 0.1 mile and kilometer.

Amerikamura - 0.1 km / 0.1 mi
Dotonbori - 0.1 km / 0.1 mi
Shinsaibashi-suji Shopping Street - 0.1 km / 0.1 mi
Tombori River Walk - 0.2 km / 0.1 mi
Dotonbori Glico Sign - 0.2 km / 0.1 mi
Namba Walk Shopping Mall - 0.3 km / 0.2 mi
Hozenji-Yokocho Alley - 0.4 km / 0.2 mi
Hozen-ji Temple - 0.4 km / 0.2 mi
Doton Plaza - 0.6 km / 0.4 mi
Namba Hatch - 0.7 km / 0.4 mi
Namba Grand Kagetsu Theater - 0.8 km / 0.5 mi
Namba Parks - 0.8 km / 0.5 mi
EDION Arena Osaka - 0.9 km / 0.5 mi
Kuromon Market - 0.9 km / 0.6 mi
Osaka City Air Terminal - 1 km / 0.6 mi

The nearest airports are:
Itami Airport (ITM) - 18 km / 11.2 mi
Kobe Airport (UKB) - 43.6 km / 27.1 mi
Kansai Intl. Airport (KIX) - 51.9 km / 32.3 mi

The preferred airport for Cross Hotel Osaka（ORIX HOTELS & RESORTS） is Kansai Intl. Airport (KIX).

Renovations

The property will be renovating from February 1 2026 to July 31 2026 (completion date subject to change). The following areas are affected:

Elevator
Exterior
Select guestrooms

Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Facilities

Make use of convenient amenities such as complimentary wireless internet access, concierge services, and a banquet hall.

Business Facilities

Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage.

Dining

Grab a bite to eat at TERRACE ＆ DINING ZERO, one of the hotel's many dining establishments, which include 2 restaurants and a coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 7 AM to 10 AM for a fee.

Rooms

Make yourself at home in one of the 229 guestrooms featuring refrigerators. Complimentary wireless internet access is available to keep you connected. Private bathrooms with separate bathtubs and showers feature complimentary toiletries and bidets. Conveniences include phones, as well as safes and desks.

All facilities in Cross Hotel Osaka（ORIX HOTELS & RESORTS）

Bar, Cafe and Lounge

Common Space

Lobby

Exterior

Others

Hotel Services

Laundry service
Luggage storage
24-hour Receptionist
Concierge

General

Banquet
Microwave (shared)
Smoking area

Public Facilities

Safety deposit box
Coffee shop
Elevator

Accessibilty

Wheelchair accessible
Accessible path of travel

Food and Drinks

Breakfast

Connectivity

Free WiFi

Accommodation Policy & General Information in Cross Hotel Osaka（ORIX HOTELS & RESORTS）

Important Note

Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

One child 5 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.

Check-in/Check-out Time

Check-in:

15:00 - 00:00

Check-out:

Before 11:00

Fee for buffet breakfast: approximately JPY 3300 for adults and JPY 1980 for children
Hosted evening meal: JPY 9680

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Pets Not Allowed

Property does not require health documentation at check-in, Professional property host/manager, No cribs (infant beds) available, Unicode Support false, No rollaway/extra beds available, Sakura Quality, Property does not offer onsite COVID-19 testing

General Information

Popular Facilities	Restaurant, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time	From 15:00 - 00:00 - to 11:00
Breakfast Availability	Yes, hotel has room that provide breakfast
Available rooms at Cross Hotel Osaka（ORIX HOTELS & RESORTS）	229
Number of floors in Cross Hotel Osaka（ORIX HOTELS & RESORTS）	14
Another facilities in Cross Hotel Osaka（ORIX HOTELS & RESORTS）	Laundry service, Luggage storage, 24-hour Receptionist, Concierge, Banquet

Frequently asked question in Cross Hotel Osaka（ORIX HOTELS & RESORTS）

What are available facilities at Cross Hotel Osaka（ORIX HOTELS & RESORTS）?

There are top facilites at Cross Hotel Osaka（ORIX HOTELS & RESORTS） such as Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)

What is normal check-in & check-out time at Cross Hotel Osaka（ORIX HOTELS & RESORTS）?

The standard check-in time at Cross Hotel Osaka（ORIX HOTELS & RESORTS） is starting from 15:00 - 00:00 while the latest check-out time is at Before 11:00

Does Cross Hotel Osaka（ORIX HOTELS & RESORTS） provide breakfast?

Yes, Cross Hotel Osaka（ORIX HOTELS & RESORTS） provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

What is the star rating of Cross Hotel Osaka（ORIX HOTELS & RESORTS）?

Cross Hotel Osaka（ORIX HOTELS & RESORTS） is a 4.0-star hotel.

How many floors does Cross Hotel Osaka（ORIX HOTELS & RESORTS） have?

Cross Hotel Osaka（ORIX HOTELS & RESORTS） has 14 floors.

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More Reviews from Other Guests in Cross Hotel Osaka（ORIX HOTELS & RESORTS）

Overall Ratings & Reviews Cross Hotel Osaka（ORIX HOTELS & RESORTS）

Traveloka (108)

Other sources (1,254)

9.4

Exceptional

From 1,254 reviews

Cleanliness

9.6

Room Comfort

9.4

Service and Facilites

9.6

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Traveler Reviews Cross Hotel Osaka（ORIX HOTELS & RESORTS）

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Top reviews

renee

Family

10.0

/10

Reviewed 13 week(s) ago

Expedia Group verified review

As soon I arrived I was greeted with really friendly and helpful staff. The location is amazing - right next to all the amazing shops, same street as high-end stores and steps away from the heart of Dotonburi. They provided PJs as well, and their bathtub was huge. They had the most unique shower area that I've ever seen in all the hotels I've stayed at in Japan - very Japanese style so it was amazing. One thing I missed was the stand they had at the lobby where there was a print out of recommended restaurants categorized by what kind of food you're looking for and price points. So I wish they would have informed us of that and we would have been able to navigate to finding what to eat easier.

Joselle Anne

with Partner

10.0

/10

Reviewed 14 week(s) ago

Expedia Group verified review

Good

Carl

6.0

/10

Reviewed 14 week(s) ago

Expedia Group verified review

Only one working elevator for 14 floors. Tkes a long while. Check in an out is cpmplicated as was booking there. Breakfast was nice.

Ulysses

with Partner

8.0

/10

Reviewed 14 week(s) ago

I had a fantastic stay with a nice quiet clean room. The breakfast is amazing with tons of great options to select from.

Alex

with Partner

6.0

/10

Reviewed 18 week(s) ago

Expedia Group verified review

OK hotel, but only one elevator working (2 normally) which leads to a lot of wait times. Even if both were working it wouldn't be enough for a hotel of this size. Rooms felt really dark. Would look somewhere else for Osaka. At this price there's definitely better options.

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Lobby 4 Cross Hotel Osaka（ORIX HOTELS & RESORTS）

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.