How many rooms are available at Cross Hotel Osaka（ORIX HOTELS & RESORTS）?

Cross Hotel Osaka（ORIX HOTELS & RESORTS） has 229 rooms in total.

Does Cross Hotel Osaka（ORIX HOTELS & RESORTS） provide parking?

Yes, Cross Hotel Osaka（ORIX HOTELS & RESORTS） provides parking. Please confirm details directly with the hotel.

What do past guests say about Cross Hotel Osaka（ORIX HOTELS & RESORTS）?

Cross Hotel Osaka（ORIX HOTELS & RESORTS） is well-known for its Cleanliness, Service and Facilites, Room Comfort, as reviewed by verified Traveloka guests.

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Cross Hotel Osaka（ORIX HOTELS & RESORTS）

Name: Cross Hotel Osaka（ORIX HOTELS & RESORTS）
Address: 2-5-15 Shinsaibashi-suji, Chuo-ku, Osaka, Kansai, Japan, 542-0085, 2-5-15 Shinsaibashi-suji, Kansai, 542-0085, Japan
Rating: 9.3

Hotels

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9.3

/10

Exceptional

1,319 reviews

What Guests Say About Their Stay

Distance To City Center (6)

Staff Friendliness (6)

Wifi (6)

Room Space (6)

S***i

9.4

/ 10

Excellent location! Spacious bedrooms and bathrooms. Bathroom facilities are great with shower and bath-up! Friendly and helpful front office! Highlights recommended.

Verified Traveler

10.0

/ 10

The hotel is nicely located near Dontobori, and finding food is not a problem at all. The hotel provides coffee and tea at the lobby, which is very thoughtful of them. They provide amenities too, which is a plus point. I will definitely stay here again if I'm going back.

E***e

9.4

/ 10

More Than Expected. The hotel is situated in an unbeatable location, just steps from the vibrant Dotonbori area, conveniently positioned to the left of the building. With seamless access, the check-in experience is both welcoming and efficient, complemented by a genuinely friendly and helpful staff. The cleanliness and attention to detail throughout the hotel are impeccable, and the location truly sets it apart, making it a perfect choice for any traveler.

Stefanny G.

9.7

/ 10

The room is very spacious and clean, and the location is near to Dotombori area and to the Osaka station. Overall, my husband and I had an incredible experience staying in Cross Hotel. Definitely will come back.

Siti N. B. A. H.

9.7

/ 10

Near Namba Station exit 14 and Dotonbori Shopping Street. Service staff really make us feel welcome.

In the Area

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2-5-15 Shinsaibashi-suji, Chuo-ku, Osaka, Kansai, Japan, 542-0085

Main Facilities

Restaurant

24-Hour Front Desk

WiFi

Elevator

note: hotel was previously named Cross Hotel Osaka Staying at Cross Hotel Osaka（ORIX HOTELS & RESORTS） is a good choice when you are visiting Shinsaibashi. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Available Room Types in Cross Hotel Osaka（ORIX HOTELS & RESORTS）

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What's around Cross Hotel Osaka（ORIX HOTELS & RESORTS）

2-5-15 Shinsaibashi-suji, Chuo-ku, Osaka, Kansai, Japan, 542-0085

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Discover More About Cross Hotel Osaka（ORIX HOTELS & RESORTS）

General

Near Dotonbori

Location

With a stay at Cross Hotel Osaka（ORIX HOTELS & RESORTS）, you'll be centrally located in Osaka, steps from Dotonbori Glico Sign and within a 5-minute walk of Hozen-ji Temple. This hotel is 0.1 mi (0.1 km) from Dotonbori and 0.5 mi (0.8 km) from Namba Grand Kagetsu Theater.

Attractions

Distances are displayed to the nearest 0.1 mile and kilometer.

Amerikamura - 0.1 km / 0.1 mi
Dotonbori - 0.1 km / 0.1 mi
Shinsaibashi-suji Shopping Street - 0.1 km / 0.1 mi
Osaka Shochikuza - 0.1 km / 0.1 mi
Tombori River Walk - 0.2 km / 0.1 mi
Dotonbori Glico Sign - 0.2 km / 0.1 mi
Namba Walk Shopping Mall - 0.3 km / 0.2 mi
Hozenji-Yokocho Alley - 0.4 km / 0.2 mi
Hozen-ji Temple - 0.4 km / 0.2 mi
Namba Hatch - 0.7 km / 0.4 mi
Namba Grand Kagetsu Theater - 0.8 km / 0.5 mi
Namba Parks - 0.8 km / 0.5 mi
EDION Arena Osaka - 0.9 km / 0.5 mi
Kuromon Market - 0.9 km / 0.6 mi
National Bunraku Theater - 1 km / 0.6 mi

The nearest airports are:
Itami Airport (ITM) - 18 km / 11.2 mi
Kobe Airport (UKB) - 43.6 km / 27.1 mi
Kansai Intl. Airport (KIX) - 51.9 km / 32.3 mi

The preferred airport for Cross Hotel Osaka（ORIX HOTELS & RESORTS） is Kansai Intl. Airport (KIX).

Renovations

The property will be renovating from February 1 2026 to July 31 2026 (completion date subject to change). The following areas are affected:

Elevator
Exterior
Select guestrooms

Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Facilities

Make use of convenient amenities such as complimentary wireless internet access, concierge services, and a banquet hall.

Business Facilities

Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage.

Dining

Grab a bite to eat at TERRACE ＆ DINING ZERO, one of the hotel's many dining establishments, which include 2 restaurants and a coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 7 AM to 10 AM for a fee.

Rooms

Make yourself at home in one of the 229 guestrooms featuring refrigerators. Complimentary wireless internet access is available to keep you connected. Private bathrooms with separate bathtubs and showers feature complimentary toiletries and bidets. Conveniences include phones, as well as safes and desks.

All facilities in Cross Hotel Osaka（ORIX HOTELS & RESORTS）

Bar, Cafe and Lounge

Common Space

Lobby

Exterior

Others

Hotel Services

Laundry service
Luggage storage
24-hour Receptionist
Concierge

General

Banquet
Microwave (shared)
Smoking area

Public Facilities

Safety deposit box
Coffee shop
Elevator

Accessibilty

Wheelchair accessible
Accessible path of travel

Food and Drinks

Breakfast

Connectivity

Free WiFi

Accommodation Policy & General Information in Cross Hotel Osaka（ORIX HOTELS & RESORTS）

Important Note

Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

One child 5 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.

Check-in/Check-out Time

Check-in:

15:00 - 00:00

Check-out:

Before 11:00

Fee for buffet breakfast: approximately JPY 3300 for adults and JPY 1980 for children
Hosted evening meal: JPY 9680

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Pets Not Allowed

Property does not require health documentation at check-in, Professional property host/manager, No cribs (infant beds) available, Unicode Support false, No rollaway/extra beds available, Sakura Quality, Property does not offer onsite COVID-19 testing

General Information

Popular Facilities	Restaurant, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time	From 15:00 - 00:00 - to 11:00
Breakfast Availability	Yes, hotel has room that provide breakfast
Available rooms at Cross Hotel Osaka（ORIX HOTELS & RESORTS）	229
Number of floors in Cross Hotel Osaka（ORIX HOTELS & RESORTS）	14
Another facilities in Cross Hotel Osaka（ORIX HOTELS & RESORTS）	Laundry service, Luggage storage, 24-hour Receptionist, Concierge, Banquet

Frequently asked question in Cross Hotel Osaka（ORIX HOTELS & RESORTS）

What are available facilities at Cross Hotel Osaka（ORIX HOTELS & RESORTS）?

There are top facilites at Cross Hotel Osaka（ORIX HOTELS & RESORTS） such as Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)

What is normal check-in & check-out time at Cross Hotel Osaka（ORIX HOTELS & RESORTS）?

The standard check-in time at Cross Hotel Osaka（ORIX HOTELS & RESORTS） is starting from 15:00 - 00:00 while the latest check-out time is at Before 11:00

Does Cross Hotel Osaka（ORIX HOTELS & RESORTS） provide breakfast?

Yes, Cross Hotel Osaka（ORIX HOTELS & RESORTS） provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

What is the star rating of Cross Hotel Osaka（ORIX HOTELS & RESORTS）?

Cross Hotel Osaka（ORIX HOTELS & RESORTS） is a 4.0-star hotel.

How many floors does Cross Hotel Osaka（ORIX HOTELS & RESORTS） have?

Cross Hotel Osaka（ORIX HOTELS & RESORTS） has 14 floors.

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More Reviews from Other Guests in Cross Hotel Osaka（ORIX HOTELS & RESORTS）

Overall Ratings & Reviews Cross Hotel Osaka（ORIX HOTELS & RESORTS）

Traveloka (107)

Other sources (1,212)

9.4

Exceptional

From 1,212 reviews

Cleanliness

9.6

Room Comfort

9.4

Service and Facilites

9.6

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Traveler Reviews Cross Hotel Osaka（ORIX HOTELS & RESORTS）

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Top reviews

Muruli

with Partner

4.0

/10

Reviewed 13 week(s) ago

Expedia Group verified review

Breakfast menu was fresh. But poor Western food choices. Oats were missing on one day. And bread was missing the other day. No nuts or raisins. There was only one elevator operating for the entire 14 floors causing huge delays and pain waiting for movement. If there is only one operating, then only half the number of rooms should be booked. Room was super hot when we entered. Space around the bed was very limited and room appeared crammed.

Edwin

8.0

/10

Reviewed 15 week(s) ago

Expedia Group verified review

The stay could have been a five star. A few amenities were lacking due to the hotel was under renovation. Luggage storage, a few hour overstay after checked out was not available.

Rose

8.0

/10

Reviewed 15 week(s) ago

Expedia Group verified review

Friendly staff and spacious bathrooms

Reza

with Children

10.0

/10

Reviewed 15 week(s) ago

Expedia Group verified review

Neat and clean, good size rooms (for Japan), excellent breakfast buffet, great location!

Charles

6.0

/10

Reviewed 17 week(s) ago

Expedia Group verified review

Breakfast is excellent. DQ across the street. Close to canal right in the middle of Dotombori. Many places to eat. The rooms are dated. Carpet flooring.

Alvina

10.0

/10

Reviewed 17 week(s) ago

Expedia Group verified review

Dear Cross hotel staff, thank you for the wonderful stay ! The staff are very helpful and friendly , and the hotel is very convenient located next to the glico sign . Breakfast also offers a wide variety and we love the section ! Room is clean and they even provided an excellent Dyson hairdryer too! We highly recommend this hotel ! Our boy lost an important item in the room , and we hope to find it . Can you please provide the email for lost and found ? The SMS cannot be sent to my Canadian phone number . Please help.

JERRY

with Children

10.0

/10

Reviewed 17 week(s) ago

Expedia Group verified review

Highly recommend to stay

Jaymian

10.0

/10

Reviewed 18 week(s) ago

Hotels.com verified review

Prime location that is unbeatable… smack in the middle of Dotonbori — The Glico Man sign is literally a 2 minute walk away , and there’s even a McDonalds right behind the hotel. Tons of shopping and local food spots within a 10-15 minute walking distance. The service is also impeccable. Arrived a bit early before check-in time, and the hotel allowed me to check in early at no extra charge, as the room was ready. Many other hotels like Hotel Gracery charge even for 20 minute early check-ins, so this was appreciated. The room was also spotless and surprisingly spacious — even larger than many of the hotels I’ve stayed in the U.S., let alone Japan where rooms are usually tiny. 5-star experience. Would recommend: 1) prime location 2) spacious, spotless room 3) amazing service

Chris

6.0

/10

Reviewed 18 week(s) ago

Hotels.com verified review

Poor wifi, long wait at elevators and always very full and stop at every floor. Breakfast was good and room was clean, although no regular plug sockets next to bed, only USB-C

Luis

with Partner

10.0

/10

Reviewed 19 week(s) ago

Expedia Group verified review

Great Hotel, Excellent customer service from the Staff Mr K Sano was very helpful and professional also make sure we had an excellent experience in our stay. The hotel and Mr K sano was so great we even already booked to come back again for the weekend.

Diane

Family

10.0

/10

Reviewed 19 week(s) ago

Expedia Group verified review

This centric location is right in the middle of shopping streets, a huge Don Quixote, Department stores , restaurants etc. There was construction going on next door but it wasnt noisy. The cabs line up in front of the hotel and there are 2 close subway stations at either end of the hotel.

Susan

with Partner

8.0

/10

Reviewed 20 week(s) ago

Hotels.com verified review

PROs- LOCATION! Nice and Spacious room (Deluxe DBL). BIG TUB! CONs-only 1 working elevator for 10+floors. NO Smart TV only japanese channels and cnn 👎.Construction ongoing…

Christiana

with Partner

10.0

/10

Reviewed 20 week(s) ago

Expedia Group verified review

Great stay!

Daniel

10.0

/10

Reviewed 24 week(s) ago

Expedia Group verified review

Incredible staff, very helpful and welcoming. We were allowed to check in early, given great recommendations, just a really well run hotel centrlaly located right in the heart of Dotombori.

Gene

10.0

/10

Reviewed 25 week(s) ago

Expedia Group verified review

Great place!

James

Leisure with Partner

10.0

/10

Reviewed 25 week(s) ago

Expedia Group verified review

Wonderful staff and breakfast choices. Great location. I would stat here again. Airport train stops a 10 min walk away.

Avery

8.0

/10

Reviewed 25 week(s) ago

Expedia Group verified review

Ease of check in, convenient location to Dontonbori and numerous shopping and restaurants. Room was comfortable with numerous amenities.

Stephen

Leisure with Partner

10.0

/10

Reviewed 26 week(s) ago

Expedia Group verified review

Excellent in terms of location, staff friendliness, water pressure for showers and accommodation for late checkout. A word of caution: as it is located in a busy district, it is noisy as it is difficult for vibrancy and quietness to co-exist.

Jonathan

Leisure with Partner

10.0

/10

Reviewed 26 week(s) ago

Expedia Group verified review

amazing location. hotel was very clean

Philip

Leisure with Partner

10.0

/10

Reviewed 26 week(s) ago

Expedia Group verified review

Great location for Dontonbori street food bars and restaurants. Staff were friendly and room was clean with everything we needed.

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.