What do past guests say about JW Marriott Cancun Resort & Spa?

JW Marriott Cancun Resort & Spa is well-known for its Room Comfort, Cleanliness, Service and Facilites, as reviewed by verified Traveloka guests.

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JW Marriott Cancun Resort & Spa

Name: JW Marriott Cancun Resort & Spa
Address: Blvd. Kukulcan, Km 14.5, Lote 40-A, Zona Hotelera, Quintana Roo, Cancun, Estado de Yucatán, Mexico, 77500, Blvd. Kukulcan, Km 14.5, Lote 40-A, Zona Hotelera, Estado de Yucatán, 77500, Mexico
Rating: 9.3

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9.3

/10

Exceptional

1,005 reviews

What Guests Say About Their Stay

Christina

10.0

/ 10

The onsite restaurants were fabulous. The meals were delicious and the service was outstanding. The beautiful pools and landscaping provide a perfect place to be lazy and lounge for the day. The pool side table service is the best. I would definitely go back.

Mohammad R

10.0

/ 10

We stayed in a grand ocean front suite. It was spacious and comfortable with a spectacular view. The hotel construction was a bit on the way; a temporary entrance, no lobby, and limited elevator. I had expected to receive some kind of refund or voucher, but still I give it a 5-star. It’s a great place to spend your family vacation.

Avraham

10.0

/ 10

We visit this hotel every summer and each time we enjoy our vacation tremendously and this year was no exception. We are very particular with the places we choose when we travel and the JW is a world class resort with service and amenities that matches that level of excellence.

In the Area

See Map

Blvd. Kukulcan, Km 14.5, Lote 40-A, Zona Hotelera, Quintana Roo, Cancun, Estado de Yucatán, Mexico, 77500

Main Facilities

Express check-out

Disabled access friendly

Multilingual staff

24-hour Receptionist

JW Marriott Cancun Resort & Spa is a hotel is located at Cancún. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

What's around JW Marriott Cancun Resort & Spa

Blvd. Kukulcan, Km 14.5, Lote 40-A, Zona Hotelera, Quintana Roo, Cancun, Estado de Yucatán, Mexico, 77500

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Discover More About JW Marriott Cancun Resort & Spa

Location
JW Marriott Cancun Resort & Spa is a hotel is located at Cancún.

About JW Marriott Cancun Resort & Spa

From business event to corporate gathering, JW Marriott Cancun Resort & Spa provides complete services and facilities that you and your colleagues need.

JW Marriott Cancun Resort & Spa is the splendid choice for you who are seeking a luxurious treat for your holiday. Get pampered with the most excellent services and make your holiday memorable by staying here.

Spa treatment is one of the main features of the hotel. Pamper yourself with the relaxing treatment that rejuvenates you.

The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

JW Marriott Cancun Resort & Spa is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at JW Marriott Cancun Resort & Spa.

All facilities in JW Marriott Cancun Resort & Spa

Swimming Pool

Entertainment Facility

Lobby

Exterior

Others

Transportation

Valet parking
Car rental
Security

Accessibilty

Disabled access friendly

Public Facilities

Coffee shop
Room service
Safety deposit box

Hotel Services

Multilingual staff
Express check-in
24-hour Receptionist
Express check-out

Accommodation Policy & General Information in JW Marriott Cancun Resort & Spa

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Check-in/Check-out Time

Check-in:

From 15:00

Check-out:

12:00 - 12:00

Hotel policy is not yet available.

General Information

Popular Facilities
Check-In / Check-Out Time	From 15:00 - to 12:00 - 12:00
Available rooms at JW Marriott Cancun Resort & Spa	373
Number of floors in JW Marriott Cancun Resort & Spa	14
Another facilities in JW Marriott Cancun Resort & Spa	Valet parking, Car rental, Security, Disabled access friendly, Coffee shop

Frequently asked question in JW Marriott Cancun Resort & Spa

What is normal check-in & check-out time at JW Marriott Cancun Resort & Spa?

The standard check-in time at JW Marriott Cancun Resort & Spa is starting from From 15:00 while the latest check-out time is at 12:00 - 12:00

What is the star rating of JW Marriott Cancun Resort & Spa?

JW Marriott Cancun Resort & Spa is a 5.0-star hotel.

How many floors does JW Marriott Cancun Resort & Spa have?

JW Marriott Cancun Resort & Spa has 14 floors.

How many rooms are available at JW Marriott Cancun Resort & Spa?

JW Marriott Cancun Resort & Spa has 373 rooms in total.

Does JW Marriott Cancun Resort & Spa provide parking?

Yes, JW Marriott Cancun Resort & Spa provides parking. Please confirm details directly with the hotel.

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More Reviews from Other Guests in JW Marriott Cancun Resort & Spa

Overall Ratings & Reviews JW Marriott Cancun Resort & Spa

Traveloka (1)

Other sources (1,004)

9.4

Exceptional

From 1,004 reviews

Cleanliness

9.6

Room Comfort

9.8

Service and Facilites

9.6

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Traveler Reviews JW Marriott Cancun Resort & Spa

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Top reviews

Alma R

with Children

8.0

/10

Reviewed 13 week(s) ago

Expedia Group verified review

We have stayed at the JW Marriot before and have always enjoyed it. This time we visited, they were in full remodel mode for the entrance/lobby. I just wish there would have been some mention of the construction when I booked my 7 night family vacation.

amandeep

with Children

10.0

/10

Reviewed 13 week(s) ago

Expedia Group verified review

Nice clean property and friendly staff Club 91 was great

Christina

Family

10.0

/10

Reviewed 13 week(s) ago

Expedia Group verified review

Mohamed

2.0

/10

Reviewed 13 week(s) ago

Expedia Group verified review

Great property if you are a 50 + years old if not

Michel

Family

10.0

/10

Reviewed 14 week(s) ago

Expedia Group verified review

Great place. We had lots of fun without a single issue.

Vivek Raj

10.0

/10

Reviewed 14 week(s) ago

Expedia Group verified review

Our stay was excellent. Breakfast was excellent.

Maribel

10.0

/10

Reviewed 15 week(s) ago

Expedia Group verified review

Clean cold room. Staff very helpful.

Juan Carlos

10.0

/10

Reviewed 15 week(s) ago

Expedia Group verified review

everything ok

Mohammad R

10.0

/10

Reviewed 15 week(s) ago

Expedia Group verified review

Eleazar

10.0

/10

Reviewed 15 week(s) ago

Expedia Group verified review

N/A

Cat

8.0

/10

Reviewed 15 week(s) ago

Hotels.com verified review

Staff were exceptional and the property is top end but there were significant renovations taking place and I believe this should be declared to guests when booking so they can make an informed choice on whether to stay.

Avraham

10.0

/10

Reviewed 16 week(s) ago

Expedia Group verified review

Jeanell

6.0

/10

Reviewed 16 week(s) ago

Expedia Group verified review

The property was under construction and very loud when we were there( got home today) manager said they would deduct resort fee from my bill but did not so I will have to contact them. Also things were blocked off so you couldn’t really see how nice the inside of the hotel was. The pool area is beautiful. Food is very pricey!

RINKU

with Partner

10.0

/10

Reviewed 17 week(s) ago

Expedia Group verified review

Everything was great. Everybody was helpful. Place was nice and clean. I will recommend this is a place to go even with the kids.

Maria

with Children

10.0

/10

Reviewed 17 week(s) ago

Expedia Group verified review

Excelente ubicación e instalaciones.

Alba Samantha

Family

10.0

/10

Reviewed 17 week(s) ago

Expedia Group verified review

The room was amazing and the staff were really attentive and friendly!

Ervin

10.0

/10

Reviewed 18 week(s) ago

Expedia Group verified review

JW Marriott Cancun -- a top end property with endless pools, poolside bars, great food, and direct access to the white sand beach. To give you an idea of how thorough the service is -- they employ a falconer to chase away other birds from the pool and beach area. I didn't see one seagull while there. What I especially appreciate is that they don't nickel-and-dime for minor things. Even a basic room -- quite reasonably priced -- gets free water bottles and coffee replaced each day. The bars, restaurants, and shops don't overcharge like other on-prem retailers at other hotels.

Caitlin

10.0

/10

Reviewed 18 week(s) ago

Expedia Group verified review

Been many times and we always go back because of the exceptional service

Payman

with Children

10.0

/10

Reviewed 18 week(s) ago

Expedia Group verified review

Had a great time at this Hotel, definitely go back and I recommend this place

ARMAN

Family

2.0

/10

Reviewed 19 week(s) ago

Expedia Group verified review

I don’t like to be there again.

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Exterior 4 JW Marriott Cancun Resort & Spa

Disclaimer

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