JW Marriott Cancun Resort & Spa

Hotels
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9.3
/10
Exceptional
1,007 reviews

What Guests Say About Their Stay

Randall

10.0
/ 10
Everything was 1st-class. Concierge staff were extremely helpful with my many questions. The fitness center/gym was equipped above my expectations - very nice equipment. Food at on-site restaurants were good to very good, especially like the Thai and Italian restaurants, Spanish restaurant for breakfast also very good.

Ziad

10.0
/ 10
Beautiful resort, club 91 is a great addition. Staff are very professional and respectful, helpful. Gorgeous beach and a beautiful pool.

Monica

10.0
/ 10
Clean room, good service, nice extras, good food, and very secure. The location is excellent
In the Area
See Map
Blvd. Kukulcan, Km 14.5, Lote 40-A, Zona Hotelera, Quintana Roo, Cancun, Estado de Yucatán, Mexico, 77500

Main Facilities

Read More
Restaurant
24-Hour Front Desk
Parking
JW Marriott Cancun Resort & Spa is a hotel is located at Cancun. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around JW Marriott Cancun Resort & Spa

Blvd. Kukulcan, Km 14.5, Lote 40-A, Zona Hotelera, Quintana Roo, Cancun, Estado de Yucatán, Mexico, 77500
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Lobby JW Marriott Cancun Resort & Spa
Lobby 2 JW Marriott Cancun Resort & Spa

Discover More About JW Marriott Cancun Resort & Spa

Location


JW Marriott Cancun Resort & Spa is a hotel is located at Cancun.

About JW Marriott Cancun Resort & Spa

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

JW Marriott Cancun Resort & Spa is a hotel with great comfort and excellent service according to most hotel's guests.

JW Marriott Cancun Resort & Spa is a wise choice for travelers visiting Cancun.

All facilities in JW Marriott Cancun Resort & Spa

Swimming Pool JW Marriott Cancun Resort & Spa
Swimming Pool
Entertainment Facility JW Marriott Cancun Resort & Spa
Entertainment Facility
Lobby JW Marriott Cancun Resort & Spa
Lobby
Exterior JW Marriott Cancun Resort & Spa
Exterior
Others JW Marriott Cancun Resort & Spa
Others

Hotel Services

  • Multilingual staff
  • Express check-in
  • 24-hour Receptionist
  • Express check-out

Transportation

  • Valet parking
  • Car rental
  • Security

Public Facilities

  • Coffee shop
  • Room service
  • Safety deposit box

Accessibilty

  • Disabled access friendly

Accommodation Policy & General Information in JW Marriott Cancun Resort & Spa

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
12:00 - 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, Parking
Check-In / Check-Out Time
From 15:00 - to 12:00 - 12:00
Available rooms at JW Marriott Cancun Resort & Spa
373
Number of floors in JW Marriott Cancun Resort & Spa
14
Another facilities in JW Marriott Cancun Resort & Spa
Multilingual staff, Express check-in, 24-hour Receptionist, Express check-out, Valet parking

Frequently asked question in JW Marriott Cancun Resort & Spa

What are available facilities at JW Marriott Cancun Resort & Spa?
There are top facilites at JW Marriott Cancun Resort & Spa such as Restaurant, 24-Hour Front Desk, Parking. (some may require extra charges)
What is normal check-in & check-out time at JW Marriott Cancun Resort & Spa?
The standard check-in time at JW Marriott Cancun Resort & Spa is starting from From 15:00 while the latest check-out time is at 12:00 - 12:00
How many stars does JW Marriott Cancun Resort & Spa have?
JW Marriott Cancun Resort & Spa is a 0.0-star hotel.
How many floors does JW Marriott Cancun Resort & Spa have?
JW Marriott Cancun Resort & Spa has 14 floors.
How many rooms does JW Marriott Cancun Resort & Spa have?
JW Marriott Cancun Resort & Spa has 373 rooms in total.
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More Reviews from Other Guests in JW Marriott Cancun Resort & Spa

9.4
Exceptional
From 1,006 reviews
Cleanliness

9.6

Room Comfort

9.6

Service and Facilites

9.6

Sort by
Most Relevant
Preferences
See All

Traveler Reviews JW Marriott Cancun Resort & Spa

Number of reviews per page
20
40
Top reviews
ANDRAE
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Top tier ✌🥂
Daniel Ferrer
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Staff muy atento me agrado mucho su servicio
Thania
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Loved everything about this hotel best hotel ever!!!!
Randall
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Everything was 1st-class. Concierge staff were extremely helpful with my many questions. The fitness center/gym was equipped above my expectations - very nice equipment. Food at on-site restaurants were good to very good, especially like the Thai and Italian restaurants, Spanish restaurant for breakfast also very good.
Ziad
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Beautiful resort, club 91 is a great addition. Staff are very professional and respectful, helpful. Gorgeous beach and a beautiful pool.
Monica
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Clean room, good service, nice extras, good food, and very secure. The location is excellent
Timothy E
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

IT was great!
hicham
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Friendly stuff , clean resort , the only negative things is the price of the food inside the propriety very expensive , no air condition on elevators
Yajie
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

It was a wonderful place for vacation
Liju Mathew
icon-with Children
with Children
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Breakfast is good, lot of pool area, friendly staff, food/drinks are expensive
Gerardo
icon-with Partner
with Partner
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Very nice hotel in the hotel zone , ocean front , nevertheless the food is not so good and expensive!!
Bibi
icon-with Partner
with Partner
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

By far the best vacation. Liked everything about the resort. Staff were friendly. Close to every amenities.
Shawn Patrick
icon-with Partner
with Partner
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Great place with attentive staff.
Terri
icon-Family
Family
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

The staff was so nice. Always happy to help.
Jennifer
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Frequent Cancun several times a year. This Hotel is our choice in Cancuns fabulous hotel zone
Henry
icon-with Partner
with Partner
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Very calm and peaceful
Al
icon-with Partner
with Partner
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Just a wonderful place to escape the fast lane
Janet
icon-with Children
with Children
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

What makes this such a great resort is the staff! Everyone is so kind and go out of their way to make you feel welcomed! A big shout out to Carlos at the bell service and Javier at the front security gate. Our suite was very big and had a beautiful view. Highly recommend this resort!
Ross D
icon-with Children
with Children
8.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

We enjoyed our stay. The beach was beautiful, though the water was a little chillier than I expected in April and a bit rough. There should be more umbrellas at the beach for sun protection. You have to wake up super early to reserve chairs for the beach or pool. If you’re not there quickly after reserving them, the staff will remove your towels. The breakfast buffet was delicious and the waiters were fabulous. We enjoyed many of the restaurants at the hotel (better than the offsite restaurants we tried), but avoid the Thai one at all costs. It was awful. The food cost for the week was about $2000 which is very expensive. There is absolutely no nightlife at the hotel and no included activities. If we were to return to Cancun (unlikely) we would definitely stay somewhere else with more activities and do all inclusive.
Read More
Guangfeng
icon-with Children
with Children
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Perfect service.
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Exterior 4 JW Marriott Cancun Resort & Spa

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

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9.4
Exceptional
From 1,006 reviews
Cleanliness

9.6

Room Comfort

9.6

Service and Facilites

9.6

Sort by
Most Relevant
Preferences
See All

Traveler Reviews JW Marriott Cancun Resort & Spa

Number of reviews per page
20
40
Top reviews
ANDRAE
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Top tier ✌🥂
Daniel Ferrer
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Staff muy atento me agrado mucho su servicio
Thania
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Loved everything about this hotel best hotel ever!!!!
Randall
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Everything was 1st-class. Concierge staff were extremely helpful with my many questions. The fitness center/gym was equipped above my expectations - very nice equipment. Food at on-site restaurants were good to very good, especially like the Thai and Italian restaurants, Spanish restaurant for breakfast also very good.
Ziad
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Beautiful resort, club 91 is a great addition. Staff are very professional and respectful, helpful. Gorgeous beach and a beautiful pool.
Monica
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Clean room, good service, nice extras, good food, and very secure. The location is excellent
Timothy E
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

IT was great!
hicham
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Friendly stuff , clean resort , the only negative things is the price of the food inside the propriety very expensive , no air condition on elevators
Yajie
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

It was a wonderful place for vacation
Liju Mathew
icon-with Children
with Children
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Breakfast is good, lot of pool area, friendly staff, food/drinks are expensive
Gerardo
icon-with Partner
with Partner
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Very nice hotel in the hotel zone , ocean front , nevertheless the food is not so good and expensive!!
Bibi
icon-with Partner
with Partner
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

By far the best vacation. Liked everything about the resort. Staff were friendly. Close to every amenities.
Shawn Patrick
icon-with Partner
with Partner
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Great place with attentive staff.
Terri
icon-Family
Family
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

The staff was so nice. Always happy to help.
Jennifer
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Frequent Cancun several times a year. This Hotel is our choice in Cancuns fabulous hotel zone
Henry
icon-with Partner
with Partner
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Very calm and peaceful
Al
icon-with Partner
with Partner
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Just a wonderful place to escape the fast lane
Janet
icon-with Children
with Children
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

What makes this such a great resort is the staff! Everyone is so kind and go out of their way to make you feel welcomed! A big shout out to Carlos at the bell service and Javier at the front security gate. Our suite was very big and had a beautiful view. Highly recommend this resort!
Ross D
icon-with Children
with Children
8.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

We enjoyed our stay. The beach was beautiful, though the water was a little chillier than I expected in April and a bit rough. There should be more umbrellas at the beach for sun protection. You have to wake up super early to reserve chairs for the beach or pool. If you’re not there quickly after reserving them, the staff will remove your towels. The breakfast buffet was delicious and the waiters were fabulous. We enjoyed many of the restaurants at the hotel (better than the offsite restaurants we tried), but avoid the Thai one at all costs. It was awful. The food cost for the week was about $2000 which is very expensive. There is absolutely no nightlife at the hotel and no included activities. If we were to return to Cancun (unlikely) we would definitely stay somewhere else with more activities and do all inclusive.
Read More
Guangfeng
icon-with Children
with Children
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Perfect service.
Number of reviews per page
20
40