Does Sandos Playacar All Inclusive provide parking?

Yes, Sandos Playacar All Inclusive provides parking. Please confirm details directly with the hotel.

What do past guests say about Sandos Playacar All Inclusive?

Sandos Playacar All Inclusive is well-known for its Cleanliness, Service and Facilites, Room Comfort, as reviewed by verified Traveloka guests.

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Sandos Playacar All Inclusive

Name: Sandos Playacar All Inclusive
Address: Paseo Xaman-Ha, Mza. 1, Lote 1 Fracc. Playacar, Solidaridad, Estado de Quintana Roo, Mexico, 77710, Paseo Xaman-Ha, Estado de Quintana Roo, 77710, Mexico
Rating: 7.6

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7.6

/10

Pleasant

1,321 reviews

What Guests Say About Their Stay

Kristi

10.0

/ 10

It was a great experience with our family of 4. We did upgrade and join the vacation club too.

yuvia

10.0

/ 10

very family friendly, food was great, pool bartender Eddy, was very friendly and great with the drinks.

Stephanie

10.0

/ 10

We are a family of 4. 2 under the age of 8. We came to celebrate my daughter’s birthday and our pre-anniversary. Our stay was amazing! My kids and husband did not want to leave the resort and stated it multiple times. All of the food was great, all of the à la carte restaurants were 10/10. We had great help from Fernanda that worked with Expedia guests and made our stay so much more wonderful. We can’t wait until we come back. The room was clean and fresh. It was cleaned daily. The beach is somewhat of a walk from family section but there is so much we got to see on all of our walks to and from the beach it was barely noticeable. The beach was not as clear as previous years but that’s Mother Nature for us. The water still felt so good, Playacar has always had a beautiful beach. I thank all of the wonderful staff at Sandos for making this family trip one to remember with great times!

In the Area

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Paseo Xaman-Ha, Mza. 1, Lote 1 Fracc. Playacar, Solidaridad, Estado de Quintana Roo, Mexico, 77710

Main Facilities

This accommodation offers:

Jet ski

Outdoor pool

Sailing

Surfing

Snorkeling

Mini golf

Waterslide

Nightclub

Parking

Luggage storage

Elevator

Garden

Fitness center

Kids club

Staying at Sandos Playacar All Inclusive is a good choice when you are visiting Solidaridad. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

What's around Sandos Playacar All Inclusive

Paseo Xaman-Ha, Mza. 1, Lote 1 Fracc. Playacar, Solidaridad, Estado de Quintana Roo, Mexico, 77710

Discover More Places

Discover More About Sandos Playacar All Inclusive

General
Near Mahi Golf Course

Location
With a stay at Sandos Playacar All Inclusive in Playa del Carmen (Playacar), you'll be a 5-minute drive from Playacar Golf Club and 6 minutes from Xaman Ha Aviary.

Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.

Playacar Beach - 0.3 km / 0.2 mi
Piste Cyclable sur Paseo Xaman-Ha - 0.8 km / 0.5 mi
Mahi Golf Course - 1.6 km / 1 mi
Mayan Ruins of Playacar - 2 km / 1.2 mi
Xaman Ha Aviary - 2.7 km / 1.7 mi
Centro Maya Shopping Center - 2.9 km / 1.8 mi
Playacar Golf Club - 3 km / 1.9 mi
Plaza Paraiso - 3.1 km / 1.9 mi
Paseo del Carmen - 3.1 km / 1.9 mi
Playa del Carmen Maritime Terminal - 3.3 km / 2 mi
Quinta Avenida - 3.3 km / 2.1 mi
Portal Maya - 3.4 km / 2.1 mi
Founders Park - 3.4 km / 2.1 mi
Playa del Carmen Main Beach - 3.6 km / 2.2 mi
Chabad Playa del Carmen - 3.7 km / 2.3 mi

The nearest airports are:
Cozumel Intl. Airport (CZM) - 32.7 km / 20.3 mi
Cancun Intl. Airport (CUN) - 60.8 km / 37.8 mi

Facilities
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 8 outdoor pools, a nightclub, and a complimentary water park.

Business Facilities
Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. Free self parking is available onsite.

Dining
Grab a bite from the snack bar/deli serving guests of Sandos Playacar All Inclusive. Wind down with a drink at one of the 6 bars/lounges or 3 poolside bars. A complimentary buffet breakfast is served daily from 7:00 AM to 11:00 AM.

Rooms
Make yourself at home in one of the 819 guestrooms featuring free minibar items and flat-screen televisions. Rooms have private balconies or patios. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers.

All facilities in Sandos Playacar All Inclusive

Facility

Jet ski

Outdoor pool

Sailing

Surfing

Snorkeling

Mini golf

Waterslide

Nightclub

Swimming Pool

Entertainment Facility

Fitness Center

Functional Hall

Common Space

Kids and Pets

Babysitting with surcharge
Children facilities

Family-friendly Facilities

Kids club
Children pool

Things to Do

Waterpark
Outdoor pool
Turkish bath
Beach umbrella
Spa
Garden
Beach towel
Sauna
Steam room
Waterslide
Beach sun loungers
Pool sun loungers

Food and Drinks

Poolside bar
Buffet breakfast
Breakfast
Nightclub
Snack bar

Connectivity

Free WiFi
Internet point

General

Smoking area
Banquet
Parking
Terrace

Accessibilty

Accessible parking

Public Facilities

Coffee shop
Coffee/tea in lobby
Elevator
Parking

Hotel Services

Multilingual staff
Wedding service
Luggage storage
Porter
24-hour Receptionist
Concierge

Business Facilities

Meeting rooms

Nearby Facilities

Gift shop
Shops
Hair salon
ATM/Banking

Sports and Recreations

Beach volleyball
Sailing
Snorkeling
Fitness center
Surfing
Game room
Volleyball
Mini golf
Billiard
Jet ski
Tennis court

Accommodation Policy & General Information in Sandos Playacar All Inclusive

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Important Note

Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31.
Only registered guests are allowed in the guestrooms.
No pets and no service animals are allowed at this property.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in/Check-out Time

Check-in:

15:00 - 23:30

Check-out:

Before 12:00

Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Service Animals Not Allowed

Property does not require health documentation at check-in, Professional property host/manager, LGBTQIA+ friendly, No cribs (infant beds) available, No rollaway/extra beds available, By ocean, Essential workers only - NO, Property does not offer onsite COVID-19 testing

General Information

Popular Facilities
Check-In / Check-Out Time	From 15:00 - 23:30 - to 12:00
Breakfast Availability	Yes, hotel has room that provide breakfast
Available rooms at Sandos Playacar All Inclusive	819
Number of floors in Sandos Playacar All Inclusive	3
Another facilities in Sandos Playacar All Inclusive	Babysitting with surcharge, Children facilities, Kids club, Children pool, Waterpark

Frequently asked question in Sandos Playacar All Inclusive

What is normal check-in & check-out time at Sandos Playacar All Inclusive?

The standard check-in time at Sandos Playacar All Inclusive is starting from 15:00 - 23:30 while the latest check-out time is at Before 12:00

Does Sandos Playacar All Inclusive provide breakfast?

Yes, Sandos Playacar All Inclusive provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

What is the star rating of Sandos Playacar All Inclusive?

Sandos Playacar All Inclusive is a 4.0-star hotel.

How many floors does Sandos Playacar All Inclusive have?

Sandos Playacar All Inclusive has 3 floors.

How many rooms are available at Sandos Playacar All Inclusive?

Sandos Playacar All Inclusive has 819 rooms in total.

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More Reviews from Other Guests in Sandos Playacar All Inclusive

Overall Ratings & Reviews Sandos Playacar All Inclusive

Other sources (1,321)

7.6

Pleasant

From 1,321 reviews

Cleanliness

8.4

Room Comfort

7.8

Service and Facilites

8.0

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Traveler Reviews Sandos Playacar All Inclusive

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Top reviews

Krzysztof

with Friends

2.0

/10

Reviewed 13 week(s) ago

Expedia Group verified review

Don’t usually write reviews, but have to make exemptions. Been to many all inclusive resorts in different countries but SANDOS was the worst one yet. It’s not the best quality resort and I get it. You get what you pay for. But not being able to eat in restaurants cause all the days were booked already is unacceptable. There was no hot water for two days of the stay ( eventually got fixed) the air conditioning didn’t work good and the staff wasn’t helpful at all. No one cared about you, they only wanted to sell upgrades STAY AWAY

MARCELO

Family

8.0

/10

Reviewed 13 week(s) ago

Expedia Group verified review

Rate 7/10

Dever

with Children

4.0

/10

Reviewed 13 week(s) ago

Expedia Group verified review

Very underwhelming all inclusive experience. It felt like from the minute we arrived on site, everyone just wanted our money with no real desire to provide the best experience possible. Working with the front desk staff was always difficult. When things did go wrong and we gave the front desk ample opportunity to remediate the problem and provide extra to make up for the negative aspects of the experience, they never did. You have to fight like hell and not take no for an answer to get the experience you want.

Moises

with Children

10.0

/10

Reviewed 14 week(s) ago

Expedia Group verified review

I didn’t like that they don’t have room service for food.

LAILA

with Children

2.0

/10

Reviewed 14 week(s) ago

Expedia Group verified review

Terrible customer service, terrible food, rundown property. Used to be good pre covid. Now for the price you pay, there way better alternatives.

florence

6.0

/10

Reviewed 14 week(s) ago

Expedia Group verified review

The staff was very nice and polite. The food was very average. At check out they added tours to my bill and I had to discuss to have them removed.

JEAN BAPTISTE

2.0

/10

Reviewed 14 week(s) ago

Expedia Group verified review

This place is terrible and not a good place for vacation. First day just for checking my family and I spent over almost 2 hours in line. The first time my wife was taking a bath the shower was flooding and water all over our room. All of us had issues with door keys because it wasn't working and had to keep going back and forth to the front desk until on my 5th days the door lock was replace because it wasn't lock at all and that night we end up sleeping in a room that wasn't secure at all. The worst that happened to me on my second day was my jewelry got stolen in the room. I reported the issue to the front desk the same night after my family and I came back from dinner. The sent security to the room for investigation and report, After 3 days I had to do the follow-up myself because no one got in touch with me. One day before I leave they told me that they didn't find anything after their investigation. They mentioned that 2 people enter my room, The cleaning lady that been working for 8 years and had a clean record and another person that filling up the fridge. That matter was very poorly handled by management and disgusting. Also food was terrible in that place and cockroaches all over the dining area. Definitely if I had to pick a place again for vacation Sandos would not be in my list.

Marie Francoise

10.0

/10

Reviewed 14 week(s) ago

Expedia Group verified review

No complaints.

Kristi

10.0

/10

Reviewed 14 week(s) ago

Expedia Group verified review

It was a great experience with our family of 4. We did upgrade and join the vacation club too.

Elizabeth

2.0

/10

Reviewed 14 week(s) ago

Expedia Group verified review

When they say check-in is at 3, it's at 3 — no early check-in. We had to wait three hours in the lobby after waiting in the check-in line for 35 mins because they said our room is not ready till 3 like the sign says and spent two hours in line to check out. They wouldn't give us the QR code for our transportation to enter the gate before checkout, even though we asked the night before. We only got it 25 minutes after checking out, and our transportation was already waiting, which cost us extra. They’re strict with meal times; when the clock hits, they stop serving. The alcohol is watered down, and they won't pour doubles. The food isn’t great either. The hotel has a shuttle to the pool and beach, but there’s no one helping you. You can wait in line and still not get on the shuttle because people cut in line or push others out of the way. We saw people start yelling and fighting over the shuttle, and the staff did nothing. Also don't loose your wrist band it's $100 each and towel cards $50 each

yuvia

10.0

/10

Reviewed 15 week(s) ago

Expedia Group verified review

very family friendly, food was great, pool bartender Eddy, was very friendly and great with the drinks.

Dorota

8.0

/10

Reviewed 15 week(s) ago

Expedia Group verified review

Rooms could be cleaner. I don’t think they moped the floors daily(for sure not in the bathroom:toilet area). Swimming pools water was too warm, especially the adult pools with deeper water, somehow kid’s pool water was a bit cooler. One of the elevators was on and off, so, for us , family with toddler in stroller was kids of issue. Otherwise hotel was good, food was ok, cocktails were meh. We didn’t have a chance to try any food at the restaurant, you need a reservation for, just preferred to eat dinner outside hotel resort. Hotel is located in quiet, safe and gated community, so that was a big plus. Unfortunately the beaches face a massive, record-breaking influx of foul-smelling brown seaweed called sargassum, so you don’t even want to approach the beach because of that smell. Staff was nice and helpful, kids loved pools with slides. I really enjoyed the diverse plants and wildlife on the hotel grounds. We had a good time there.

Stephanie

10.0

/10

Reviewed 15 week(s) ago

Expedia Group verified review

Jesus

10.0

/10

Reviewed 15 week(s) ago

Expedia Group verified review

Thanks for everything

Dale

10.0

/10

Reviewed 15 week(s) ago

Hotels.com verified review

Place is amazing. Family and Adult only also. Keep in mind learn cash exchange. Must need to know some Spanish. These places are made of concrete. So you will smell musty,mold stuff. Room ac, food and service is great. They only have 2 whiskey lol. Must drink other things. All kinds of food whew. Alot walking wear good foot wear. They will drive you crazy to get you to meeting to invest or get a time share everyday. Which is very not to good. We just unplug phone and did not respond.

Jose Angel

10.0

/10

Reviewed 15 week(s) ago

Hotels.com verified review

Pasamos dos gra des noches. Gracias

Jannette

with Children

10.0

/10

Reviewed 16 week(s) ago

Expedia Group verified review

Family friendly hotel, lots of food options, and amazing staff.

Jorge

2.0

/10

Reviewed 16 week(s) ago

Expedia Group verified review

No recomiendo este hotel es el peor Que fui

Kok Aun

10.0

/10

Reviewed 16 week(s) ago

Expedia Group verified review

The resort is on the beach, it's a short walk from the main pool and ocean snack bar. Food at at the buffet restaurants as well as other restaurants were great. I would rank the Steakhouse at the top follow by GourMex, French and Italian. Italian restaurant is the only one with no air conditioning, it's pretty hot and humid in summer. Staffs at the steakhouse especially Jordan and Issa were fantastic. They went extra mile with their service My wife and daughter are not steak person and I was surprised they love the steak here. My favorite steak were the Vacio and Picanha. Restaurant reservation was easy, just use the Sandos Apps. I had the confirmation in minutes. During the stay, I received courtesy call every day asking if I need anything from the hotel. And they responded to my request in less than 15 minutes. The nice thing about this resort is very family friendly, didn't smell any smokes at all. The night entertainment were great and watching World Cup final with free flow of drinks and tacos made the whole trip worth it. Every washroom we visited at every corner of the resort is super clean and pleasant. I even noticed the cleaner even clean every spot of the couch and seats. That level of attention to detail was unbelievable. Overall, it's been a great experience staying at this resort. Kudos to the staffs that made this resort a great place to stay. 5 of of 5 star!

Jose

10.0

/10

Reviewed 16 week(s) ago

Expedia Group verified review

Gracias Eyter Julio de 2026 Gran servicio por parte de Eyter y su gran equipo de colaboradores (Argel, Juan, etc.) Siempre estuvo atento de manera profesional, proactiva y genuinamente para que nuestra experiencia fuera maravillosa y así lo fue. Gracias, gracias, gracias

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