Hard Rock Hotel Madrid

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9.3
/10
Exceptional
3,028 reviews

What Guests Say About Their Stay

Eoghan

10.0
/ 10
Excellent stay. Property is clean, well maintained and close to transport links. Rooms are comfortable and clean. Pool area is quiet which is impressive given how busy the area is. Roof top bar is excellent.

Lilly

10.0
/ 10
Very clean hotel & room. Bed was so comfortable & AC was great. The staff was amazing & super helpful.

Samantha

10.0
/ 10
We had a good overall experience at the Hard Rock House which was nicely furnished. The bar area is nice for hanging out. The rooftop bar did not have the vibe we had anticipated, but this could because it was so hot in Madrid. We had breakfast one of the mornings and it was okay, but their lunch and dinner me was really good. This hotel is a about a 20 minute walk to the Prado. Wished there were more restaurant options around the hotel, but a walk, cab or train ride was an easy fix. The hotel is also very near the Atoche train station which was nice.
In the Area
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Ronda de Atocha 17, Madrid, Community of Madrid, Spain, 28012

Main Facilities

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This accommodation offers:
Poolside bar
Outdoor pool
Laundry service
Fitness center
Luggage storage
Elevator
Garden
Rooftop terrace
Hard Rock Hotel Madrid is located in area / city Madrid. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Hard Rock Hotel Madrid

Ronda de Atocha 17, Madrid, Community of Madrid, Spain, 28012
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General
Near National Prado Museum

Location
Located in Madrid (Arganzuela), Hard Rock Hotel Madrid is within a 15-minute walk of El Retiro Park and National Prado Museum. This luxury hotel is 1.6 mi (2.6 km) from Puerta del Sol and 1.7 mi (2.8 km) from Gran Via.

Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.

Museo Nacional Centro de Arte Reina Sofía - 0.1 km / 0.1 mi
Paseo del Prado - 0.5 km / 0.3 mi
Royal Botanical Garden - 0.5 km / 0.3 mi
CaixaForum Madrid - 0.8 km / 0.5 mi
Atocha Station Memorial - 0.8 km / 0.5 mi
El Retiro Park - 0.9 km / 0.5 mi
National Prado Museum - 1 km / 0.6 mi
Plaza de Santa Ana - 1.2 km / 0.8 mi
Thyssen-Bornemisza National Museum - 1.3 km / 0.8 mi
Congress of Deputies - 1.3 km / 0.8 mi
Fountain of Neptune - 1.3 km / 0.8 mi
El Rastro - 1.3 km / 0.8 mi
Plaza de Canalejas - 1.4 km / 0.9 mi
Puerta de Toledo - 1.5 km / 0.9 mi
Cava Baja - 1.5 km / 0.9 mi

The nearest major airport is Adolfo Suarez Madrid-Barajas Airport (MAD) - 20.9 km / 13 mi

Renovations
The following facilities are closed seasonally each year. They will be closed from October 1 to May 17:

  • One of the dining venues
  • Bar/Lounge
  • Swimming pool

Facilities
Don't miss out on recreational opportunities including a 24-hour fitness center and a seasonal outdoor pool. This hotel also features complimentary wireless internet access, concierge services, and gift shops/newsstands.

Business Facilities
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff.

Dining
Enjoy a satisfying meal at Sessions serving guests of Hard Rock Hotel Madrid. Relax with a refreshing drink from the poolside bar or one of the 3 bars/lounges. Buffet breakfasts are available daily from 7:00 AM to 10:30 AM for a fee.

Rooms
Make yourself at home in one of the 161 guestrooms featuring minibars and espresso makers. 49-inch Smart televisions with digital programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as laptop-compatible safes and desks.

All facilities in Hard Rock Hotel Madrid

Facility

  • Poolside bar
  • Outdoor pool
Swimming Pool Hard Rock Hotel Madrid
Swimming Pool
Fitness Center Hard Rock Hotel Madrid
Fitness Center
Common Space Hard Rock Hotel Madrid
Common Space
Lobby Hard Rock Hotel Madrid
Lobby
Accommodation Services Hard Rock Hotel Madrid
Accommodation Services

Transportation

  • Garage

Food and Drinks

  • Poolside bar
  • Breakfast

Things to Do

  • Garden
  • Fitness center
  • Shops
  • Outdoor pool
  • Pool sun loungers

Connectivity

  • Free WiFi

General

  • Banquet
  • Rooftop terrace

Accessibilty

  • Disabled access friendly
  • Accessible parking

Public Facilities

  • Parking
  • Smoke-free area
  • Safety deposit box
  • Elevator

Hotel Services

  • Laundry service
  • Wedding service
  • Luggage storage
  • Porter
  • Multilingual staff
  • 24-hour Receptionist
  • Concierge

Nearby Facilities

  • Gift shop

Accommodation Policy & General Information in Hard Rock Hotel Madrid

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Important Note
  • Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
  • The seasonal pool will be open from June 01 to October 12.
  • Pool access available from 11:00 AM to 7:00 PM.
  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section). Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation.
  • Cashless payment methods are available for all transactions.

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00

  • Fee for buffet breakfast: approximately EUR 24 for adults and EUR 13.5 for children
  • Pet fee: EUR 30 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 50.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Limited Number Of Pets In Room

Ecostars, Professional property host/manager, Cashless transactions are available

General Information

Popular Facilities
Check-In / Check-Out Time
From 15:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Hard Rock Hotel Madrid
161
Number of floors in Hard Rock Hotel Madrid
8
Another facilities in Hard Rock Hotel Madrid
Garage, Poolside bar, Breakfast, Garden, Fitness center

Frequently asked question in Hard Rock Hotel Madrid

What is normal check-in & check-out time at Hard Rock Hotel Madrid?
The standard check-in time at Hard Rock Hotel Madrid is starting from From 15:00 while the latest check-out time is at Before 12:00
Does Hard Rock Hotel Madrid provide breakfast?
Yes, Hard Rock Hotel Madrid provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Hard Rock Hotel Madrid?
Hard Rock Hotel Madrid is a 4.5-star hotel.
How many floors does Hard Rock Hotel Madrid have?
Hard Rock Hotel Madrid has 8 floors.
How many rooms are available at Hard Rock Hotel Madrid?
Hard Rock Hotel Madrid has 161 rooms in total.
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More Reviews from Other Guests in Hard Rock Hotel Madrid

Overall Ratings & Reviews Hard Rock Hotel Madrid

Traveloka (2)
Other sources (3,026)
9.4
Exceptional
From 3,026 reviews
Cleanliness

9.8

Room Comfort

9.4

Service and Facilites

9.6

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Traveler Reviews Hard Rock Hotel Madrid

Number of reviews per page
20
40
Top reviews
Eoghan
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Excellent stay. Property is clean, well maintained and close to transport links. Rooms are comfortable and clean. Pool area is quiet which is impressive given how busy the area is. Roof top bar is excellent.
Lilly
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Very clean hotel & room. Bed was so comfortable & AC was great. The staff was amazing & super helpful.
Lunna
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Excelenten
Gloria
2.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Awful attention, impossible to rest in this hotel, nobody pays attention.
Fernando
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Walking distance to train station and all the museums. Very good location.
Samantha
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

We had a good overall experience at the Hard Rock House which was nicely furnished. The bar area is nice for hanging out. The rooftop bar did not have the vibe we had anticipated, but this could because it was so hot in Madrid. We had breakfast one of the mornings and it was okay, but their lunch and dinner me was really good. This hotel is a about a 20 minute walk to the Prado. Wished there were more restaurant options around the hotel, but a walk, cab or train ride was an easy fix. The hotel is also very near the Atoche train station which was nice.
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Janet
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Good parking
Lesley
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The Hard Rock Hotel was an excellent place to stay: central, right by the metro, super clean and staff helpful.
Malene
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Staff was very friendly and hotel was in a great location.
Kenneth
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Water for drinking should be made fully available in the rooms without additional cost. Provide in rooms maps and information with most popular tourist attractions and how to register for the tours, Directions on how to use public transportation to get around (cost).
Ross
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Only stayed one night but everything was perfect. Walking distance to many museums and transport hubs. Breakfast was really nice too. As far as Hard Rock Hotels go, it's small and from the outside it just looks like part of the neighbourhood but inside is great and it has all the things you expect at Hard Rock.
Zoe
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Great
Gloria
2.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Awful service! I stayed for more than 10 days and I couldn’t sleep because even if you had the do not disturb they would open the door and call. I complained the second day but nobody cared. I asked to talk to the manager and he/she never called me. They gave me a little mint box to make up for everything! Not a call or someone that cared! Awful service awful!
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Jayne
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

We had a fantastic stay at the hard rock Hotel in Madrid. I highly recommend it. We were two parents and two children ages five and eight. The staff was super helpful, the pool was lovely, the room was spacious, comfortable beds. We loved the pillows. It had a lovely soaking tub and a very large shower. The hotel exceeded our expectations.
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Naomi
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Great hotel lovely staff, we did have an issue with our toilet where the flash stopped working and they were quite slow to get it fixed. Also we had a lobby room which is loud we didn’t mind however if your a light sleeper it would be good for to your request a different room. The breakfast although nice was underwhelming food was very fresh but quite limited options
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juan
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Excellent Hard Rock facility, excellent service and fantastic food. I will add ventilation to the bathroom, other than that a place to recommend, right on the museum area and inly three metro stations away from puerta del sol
Dawn
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Great hotel, good location and value, nice pool, lovely rooms,
Ryan
icon-with Friends
with Friends
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

One of the best hotels that I’ve stayed in. Clean, AC worked incredibly well, and had fantastic amenities. Great rooftop bar and located next to various sources of public transportation. I’d definitely stay here again!
Marygnacia
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Amazing hotel!!! If I’m ever in Madrid again we’re definitely staying here. Amazing staff, super clean and updated rooms, great location. We absolutely loved it!!!!
Marjorie
icon-Family
Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Clean romm
Number of reviews per page
20
40

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.