Hard Rock Hotel Madrid

Hotels
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9.4
/10
Exceptional
2,926 reviews

What Guests Say About Their Stay

viviana

10.0
/ 10
Great location, subway at walking distance! Traveled with my 13 yr old daughter, the area was very safe and convenient! The breakfast was included and delicious!!!

Marcus

10.0
/ 10
Very nice hotel. A little far from the main areas of central Madrid, but not too far.

Melissa

10.0
/ 10
A wonderful hotel! Great pool area! Wonderful restaurant! Great location! I recommend!
In the Area
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Ronda de Atocha 17, Madrid, Community of Madrid, Spain, 28012

Main Facilities

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Restaurant
Swimming Pool
24-Hour Front Desk
Parking
WiFi
Elevator
Hard Rock Hotel Madrid is located in area / city Madrid. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Hard Rock Hotel Madrid

Ronda de Atocha 17, Madrid, Community of Madrid, Spain, 28012
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Discover More About Hard Rock Hotel Madrid

General
Near National Prado Museum

Location
With a stay at Hard Rock Hotel Madrid in Madrid (Arganzuela), you'll be steps from Museo Nacional Centro de Arte Reina Sofía and 12 minutes by foot from National Prado Museum. This luxury hotel is 1.5 mi (2.4 km) from El Retiro Park and 1.6 mi (2.7 km) from Puerta del Sol.

Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.

Museo Nacional Centro de Arte Reina Sofía - 0.1 km / 0.1 mi
Paseo del Prado - 0.5 km / 0.3 mi
Royal Botanical Garden - 0.5 km / 0.3 mi
Atocha Station Memorial - 0.8 km / 0.5 mi
National Prado Museum - 1 km / 0.6 mi
Plaza de Santa Ana - 1.2 km / 0.8 mi
Thyssen-Bornemisza National Museum - 1.3 km / 0.8 mi
Fountain of Neptune - 1.3 km / 0.8 mi
El Rastro - 1.3 km / 0.8 mi
Plaza de Canalejas - 1.4 km / 0.9 mi
Puerta de Toledo - 1.5 km / 0.9 mi
Cava Baja - 1.5 km / 0.9 mi
Puerta del Sol - 1.6 km / 1 mi
Sobrino de Botin - 1.6 km / 1 mi
Calle de Alcalá - 1.6 km / 1 mi

The nearest major airport is Adolfo Suarez Madrid-Barajas Airport (MAD) - 20.9 km / 13 mi

Renovations
The following facilities are closed seasonally each year. They will be closed from October 1 to May 17:

  • One of the dining venues
  • Bar/Lounge
  • Swimming pool

Facilities
Don't miss out on recreational opportunities including a 24-hour fitness center and a seasonal outdoor pool. This hotel also features complimentary wireless internet access, concierge services, and gift shops/newsstands.

Business Facilities
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff.

Dining
Enjoy a satisfying meal at Sessions serving guests of Hard Rock Hotel Madrid. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.

Rooms
Make yourself at home in one of the 161 guestrooms featuring minibars and espresso makers. 49-inch Smart televisions with digital programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as laptop-compatible safes and desks.

All facilities in Hard Rock Hotel Madrid

Bar, Cafe and Lounge Hard Rock Hotel Madrid
Bar, Cafe and Lounge
Swimming Pool Hard Rock Hotel Madrid
Swimming Pool
Entertainment Facility Hard Rock Hotel Madrid
Entertainment Facility
Fitness Center Hard Rock Hotel Madrid
Fitness Center
Common Space Hard Rock Hotel Madrid
Common Space

Hotel Services

  • Laundry service
  • Wedding service
  • Luggage storage
  • Porter
  • Multilingual staff
  • 24-hour Receptionist
  • Concierge

Things to Do

  • Garden
  • Fitness center
  • Shops
  • Outdoor pool
  • Pool sun loungers

Public Facilities

  • Parking
  • Smoke-free area
  • Safety deposit box
  • Elevator

Food and Drinks

  • Poolside bar
  • Breakfast

General

  • Banquet
  • Rooftop terrace

Accessibilty

  • Disabled access friendly
  • Accessible parking

Transportation

  • Garage

Connectivity

  • Free WiFi

Nearby Facilities

  • Gift shop

Accommodation Policy & General Information in Hard Rock Hotel Madrid

Translate
Important Note
  • Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
  • The seasonal pool will be open from May 17 to September 30.
  • Pool access available from 11:00 AM to 7:00 PM.
  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section). Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation.
  • Cashless payment methods are available for all transactions.

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00

  • Fee for buffet breakfast: approximately EUR 24 for adults and EUR 13.5 for children
  • Pet fee: EUR 30 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 50.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Limited Number Of Pets In Room

Ecostars, Professional property host/manager, Cashless transactions are available

General Information

Popular Facilities
Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Hard Rock Hotel Madrid
161
Number of floors in Hard Rock Hotel Madrid
8
Another facilities in Hard Rock Hotel Madrid
Laundry service, Wedding service, Luggage storage, Porter, Multilingual staff

Frequently asked question in Hard Rock Hotel Madrid

What are available facilities at Hard Rock Hotel Madrid?
There are top facilites at Hard Rock Hotel Madrid such as Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Hard Rock Hotel Madrid?
The standard check-in time at Hard Rock Hotel Madrid is starting from From 15:00 while the latest check-out time is at Before 12:00
Does Hard Rock Hotel Madrid provide breakfast?
Yes, Hard Rock Hotel Madrid provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Hard Rock Hotel Madrid?
Hard Rock Hotel Madrid is a 4.5-star hotel.
How many floors does Hard Rock Hotel Madrid have?
Hard Rock Hotel Madrid has 8 floors.
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More Reviews from Other Guests in Hard Rock Hotel Madrid

Overall Ratings & Reviews Hard Rock Hotel Madrid

Traveloka (1)
Other sources (2,925)
9.4
Exceptional
From 2,925 reviews
Cleanliness

9.8

Room Comfort

9.4

Service and Facilites

9.6

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Hard Rock Hotel Madrid

Number of reviews per page
20
40
Top reviews
Yesenia
icon-Family
Family
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Definitely a place to stay in Madrid!
Susel
icon-with Friends
with Friends
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Room was clean and had good amenities. Not centrally located. But overall good experience
viviana
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Great location, subway at walking distance! Traveled with my 13 yr old daughter, the area was very safe and convenient! The breakfast was included and delicious!!!
Eduardo
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Nice hotel. close to the downtown
Marcus
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Very nice hotel. A little far from the main areas of central Madrid, but not too far.
Melissa
icon-Family
Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

A wonderful hotel! Great pool area! Wonderful restaurant! Great location! I recommend!
Carolyn
icon-with Partner
with Partner
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

We came to Madrid for a milestone birthday. We had isueswith room. No upgrade. The staff tried to sell upgrade to suite for $400 per night. If I booked with Expedia it would have been $100 extra per night. The staff try to do what they can, they were pleasant. I had no issues with staff. The room is configured wierd, the sink is in the room and not close to the bathroom. You have to walk across the room to wash your hands. The walls are so thin I can hear loud snoring in the next door room. We asked to be moved, I did not have sleep at all. They did move us to a higher floor which was better. The hotel was okay,after our experience at Hard Rock Maldives I wanted to frequent Hard Rock. I was disappointed with this hotel. There are good things. The size of the room is good. It was clean. They gave me a cake on my birthday. The staff were helpful, we asked for robes and slippers and they did provide. I was disappointed with room service. My husband called intermittently for 30 min and no answer. He called front desk they stated theywill call back, no call back. 15 min later my husband calls them back, after 5 minutes room service calls back, apologizes states that the music was so loud they did not hear the phone. The food was not good. The breakfast was good. You can order omelettes etc made to order. The location is very close to train station. Uber is available. Walking distance to Reina Sofia and Prado. I want to thank the staff that helped us move rooms.
Read More
Debra
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Reception staff were really friendly and helpful but there could have been more gluten free food options
maria
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Excelente Cuartos y camas 100
carmen L
icon-
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Not lxurius
David
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Hard Rock Madrid was located near many cafes and sights. Room were average size and staff was excellent! Food selection was limited, but breakfast had plenty to choose from. Our room by the street was noisy at times, but not too bad at night. Staff were great!
Jose
icon-
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Muy ruidoso
Kirsty
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Great Stay will definitely be back
Juan
icon-
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Very clean, good was great, very great location close to all the action
Omar
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Great hotel
Dora
icon-Family
Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Excellent one overnight stay! Beautiful hotel! Beds were so comfortable! Daniel at check in was very friendly and made our arrival pleasant. Thank you Hard Rock Madrid!
Margaret
8.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

I always love staying here when I’m in Spain. Everything is over the top!
Sherry
icon-with Children
with Children
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Staff were all very nice and helpful. The hotel had an awesome roof deck which was nice to start the evening at. We also enjoyed a little bit of the live band event in the lobby.
Laura
icon-with Pet
with Pet
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Overall I’ll say is good specially because of the location. Breakfast buffet needs to have more variety of choices. Cleaning staff are very good.
oliver
icon-with Children
with Children
4.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The staff at this hotel are very friendly and polite. They really made a difference to our stay. The hotel was nice and was kept very clean. This hotel would be great for lively couples or friends. Our disappointment was the noise level throughout the hotel. It was impossible to get any peace at all, including in our room. Since discovering it was an autism friendly hotel, we had high hopes. On arrival our son recieved an autism friendly gift bag, which was so kind and thoughtful. This really made such a difference to us, and it was highly appreciated. We requested a quiet room ahead of time and expressed our concerns regarding noise because we have an autistic son. At no point did the hotel inform us that this hotel would not be suitable. The way the hotel is set up, there is no way to escape the noise throughout this hotel. My son was upset and crying until the music stopped at 11pm every night. We were told that we have the quietest room in the hotel. I don't suffer from noise sensitivity myself, but I also struggled with the noise and found this frustrating. Its not a bad hotel, it just wasn't suitable for us. I just wished that the staff members could have informed us beforehand when I expressed concerns.
Read More
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Lobby 4 Hard Rock Hotel Madrid

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Hard Rock Hotel Madrid

Traveloka (1)
Other sources (2,925)
9.4
Exceptional
From 2,925 reviews
Cleanliness

9.8

Room Comfort

9.4

Service and Facilites

9.6

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Hard Rock Hotel Madrid

Number of reviews per page
20
40
Top reviews
Yesenia
icon-Family
Family
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Definitely a place to stay in Madrid!
Susel
icon-with Friends
with Friends
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Room was clean and had good amenities. Not centrally located. But overall good experience
viviana
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Great location, subway at walking distance! Traveled with my 13 yr old daughter, the area was very safe and convenient! The breakfast was included and delicious!!!
Eduardo
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Nice hotel. close to the downtown
Marcus
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Very nice hotel. A little far from the main areas of central Madrid, but not too far.
Melissa
icon-Family
Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

A wonderful hotel! Great pool area! Wonderful restaurant! Great location! I recommend!
Carolyn
icon-with Partner
with Partner
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

We came to Madrid for a milestone birthday. We had isueswith room. No upgrade. The staff tried to sell upgrade to suite for $400 per night. If I booked with Expedia it would have been $100 extra per night. The staff try to do what they can, they were pleasant. I had no issues with staff. The room is configured wierd, the sink is in the room and not close to the bathroom. You have to walk across the room to wash your hands. The walls are so thin I can hear loud snoring in the next door room. We asked to be moved, I did not have sleep at all. They did move us to a higher floor which was better. The hotel was okay,after our experience at Hard Rock Maldives I wanted to frequent Hard Rock. I was disappointed with this hotel. There are good things. The size of the room is good. It was clean. They gave me a cake on my birthday. The staff were helpful, we asked for robes and slippers and they did provide. I was disappointed with room service. My husband called intermittently for 30 min and no answer. He called front desk they stated theywill call back, no call back. 15 min later my husband calls them back, after 5 minutes room service calls back, apologizes states that the music was so loud they did not hear the phone. The food was not good. The breakfast was good. You can order omelettes etc made to order. The location is very close to train station. Uber is available. Walking distance to Reina Sofia and Prado. I want to thank the staff that helped us move rooms.
Read More
Debra
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Reception staff were really friendly and helpful but there could have been more gluten free food options
maria
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Excelente Cuartos y camas 100
carmen L
icon-
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Not lxurius
David
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Hard Rock Madrid was located near many cafes and sights. Room were average size and staff was excellent! Food selection was limited, but breakfast had plenty to choose from. Our room by the street was noisy at times, but not too bad at night. Staff were great!
Jose
icon-
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Muy ruidoso
Kirsty
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Great Stay will definitely be back
Juan
icon-
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Very clean, good was great, very great location close to all the action
Omar
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Great hotel
Dora
icon-Family
Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Excellent one overnight stay! Beautiful hotel! Beds were so comfortable! Daniel at check in was very friendly and made our arrival pleasant. Thank you Hard Rock Madrid!
Margaret
8.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

I always love staying here when I’m in Spain. Everything is over the top!
Sherry
icon-with Children
with Children
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Staff were all very nice and helpful. The hotel had an awesome roof deck which was nice to start the evening at. We also enjoyed a little bit of the live band event in the lobby.
Laura
icon-with Pet
with Pet
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Overall I’ll say is good specially because of the location. Breakfast buffet needs to have more variety of choices. Cleaning staff are very good.
oliver
icon-with Children
with Children
4.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The staff at this hotel are very friendly and polite. They really made a difference to our stay. The hotel was nice and was kept very clean. This hotel would be great for lively couples or friends. Our disappointment was the noise level throughout the hotel. It was impossible to get any peace at all, including in our room. Since discovering it was an autism friendly hotel, we had high hopes. On arrival our son recieved an autism friendly gift bag, which was so kind and thoughtful. This really made such a difference to us, and it was highly appreciated. We requested a quiet room ahead of time and expressed our concerns regarding noise because we have an autistic son. At no point did the hotel inform us that this hotel would not be suitable. The way the hotel is set up, there is no way to escape the noise throughout this hotel. My son was upset and crying until the music stopped at 11pm every night. We were told that we have the quietest room in the hotel. I don't suffer from noise sensitivity myself, but I also struggled with the noise and found this frustrating. Its not a bad hotel, it just wasn't suitable for us. I just wished that the staff members could have informed us beforehand when I expressed concerns.
Read More
Number of reviews per page
20
40