Hard Rock Hotel Madrid

Muy bien

Todo excelente y recomendable

Great staff.

Quarto amplo e com comodidades. Cama confortável. Ótima localização. Excelente café da manhã.

Gutes Stadthotel. Tolles Frühstücksbuffet. Innenstadt fussläufig erreichbar. Die Einmalige 20%Ermässigung durch den Expedia Gold Status bedeutig lediglich einmaligen Rabatt auf ein einziges Getränk während des ganzen Aufenthaltes und zwar auf das günstigste konsumierte.

We recently stayed in two rooms at Hard Rock Hotel Madrid for our honeymoon and post-wedding trip. As usual, the staff were very friendly, and I especially want to thank Manuel for making our arrival so welcoming. However, our issues this time were not related to the staff. The room conditions were the main problem. The space was extremely small. Unfortunately, our room faced the patio. When we closed the window to block out the music noise at night, the room felt suffocating it honestly felt like being shut inside a box. Both of us experienced anxiety, and had I known, I would definitely have requested a street-facing room. The window was very small, didn’t open properly, and didn’t allow fresh air in. When it was closed, it genuinely felt hard to breathe. My second issue is the bathroom layout. The toilet and shower are separate, but the sink area is in the middle of the room. Imagine needing to use the toilet in the middle of the night: all the lights turn on, and your partner wakes up. This kept happening because I needed to wash my hands and freshen up. I truly don’t understand why there is so much space dedicated to separate toilet and shower areas each large enough to be a proper room while the bedroom itself is so small and lacks space. Only a small mirror mirror with poor light infront of sink that made it impossible to do makeup. Honestly, I can’t say anything positive about the room because it made me frustrated every single day, and I was just waiting to go back

Habitaciones muy pequeñas

Lo mejor del Hotel es el personal!!!! Jimena extraordinaria

Personal y limpieza

Todo bien No me gustó que el descuento que tengo por soy Platinium me aplícaron al de menor valor

Perfect city break stay! Breakfast (in true Hard Rock style!) is fantastic with beautiful fresh juices, eggs made to order, great selection of continental & breads too. The room was beautiful, clean & beds were very comfortable. All staff were attentive, efficient & friendly. Couldn’t have asked for a better hotel for our trip!

Todo !!! Me encantó la atención y las habitaciones súper lindas , gracias

The room was very comfortable. The staff were all extremely pleasant, accommodating and helpful. The food at the restaurant was amazing.

Very polite service

El servicio y habitaciones de lo mejor

Very clean rooms, excellent staff atittude, although location is not great, very few eating alternatives, and difference between superior room and suite is more than double

Hotel molto accogliente, moderno e pulito, situato in una posizione strategica per visitare Madrid (anche a piedi). La camera silenziosa, spaziosa e con tutti i comfort. Il personale è stato sempre gentile e disponibile. Ben fatto!

The room was very clean and spotless. The staff are all awesome ! The server in the morning breakfast was very friendly and funny

My stay at Hard Rock Hotel in Madrid was amazing! The staff is top tier. Gabriela was so friendly, helpful and a pure delight to work with but the remainder of the staff was equally as friendly and helpful. The room was clean and esthetically pleasing. The food and drinks were good! The location? Not the greatest but it’s walkable. Overall, it’s a very nice place so stay and the team makes it all worth while!

Las habitaciones geniales y la cama también