Villa in Batu Ampar

Very very comfortable hotel, the staff is fine, the rooms are okay, the food is really good.

Five-star service at Swiss-Belhotel Harbour Bay. I was particularly impressed by the hospitality standards set by Tesa and Melantiya. They both demonstrated an 'all out' attitude, handling my requests with efficiency and a personal touch that is rare to find. They are a credit to the Swiss-Belhotel brand and made my stay seamless.

A hotel with a comfortable atmosphere and excellent service. The rooms are clean, and the breakfast menu is varied. I'll definitely stay here again if I visit Batam.

I stayed here for 5 nights and really enjoyed it. The staff were all friendly, and the food was delicious. Although the breakfast menu varied a few times, it was delicious. The room was comfortable, the bathroom clean, and it was very close to the harbor. It was truly convenient.

Staff was very friendly and accommodating, very flexible with check-in and check-out timings. Great place for a staycation.

The staff are all friendly. The receptionist is awesome, friendly, and very kind. Love it, everyone recommends it. Awesome!

The staff was friendly and immediately informed us if we left something in the room. Excellent, honest.

First to be a little unsure, once checking in the room wow the room is big, the bed is also big, the room and toilet are also clean. The service is also okay. For the food, it is very delicious and very solid. Next time to Batam you will not hesitate to stay at this hotel.

Reception is friendly, rooms are very clean, so far so good,

This isn't my first time staying at Triniti, so I return often due to the exceptional service from check-in to check-out. Thank you for always providing the best service ❤️🤝👍