Villa in Batu Ampar

The staff is very friendly, the hotel is located close to the city center, the rooms and hotel area are clean, the view from the window is very nice because it can see the atmosphere of Batam city, the food is varied and very tasty, the service in the restaurant is also very friendly. The hotel is not far from street food, Alfamart, Indomaret, hospitals, etc. Next time I will stay here again.

The location is very strategic, making it ideal for both business and leisure, thanks to its easy access to destinations. The hotel staff are very helpful and friendly, and the hotel grounds, bathrooms, and bedrooms are very clean.

Very very comfortable hotel, the staff is fine, the rooms are okay, the food is really good.

Five-star service at Swiss-Belhotel Harbour Bay. I was particularly impressed by the hospitality standards set by Tesa and Melantiya. They both demonstrated an 'all out' attitude, handling my requests with efficiency and a personal touch that is rare to find. They are a credit to the Swiss-Belhotel brand and made my stay seamless.

Surprisingly a very good hotel! Shout out to Ms. Chika, Ms. Selvi, and Mr. Indra for their friendliness and amazing personality!! Definitely will come back again to stay here.

The best hotel room we've ever booked. Everything was spotless, the air conditioning was cool and comfortable, the bathroom was spotless, the hot water was flowing, the food was delicious, and the balcony had a beautiful view of Batam city. Thankfully, we got a great deal on a weekday, only around IDR 400,000.

I got a free upgrade and the staff gave me a room with a harbor view (or whatever best view they could offer). The staff were cooperative all throughout my stay. Sauna was good. Overall, a pleasant stay.

First to be a little unsure, once checking in the room wow the room is big, the bed is also big, the room and toilet are also clean. The service is also okay. For the food, it is very delicious and very solid. Next time to Batam you will not hesitate to stay at this hotel.

Reception is friendly, rooms are very clean, so far so good,

This isn't my first time staying at Triniti, so I return often due to the exceptional service from check-in to check-out. Thank you for always providing the best service ❤️🤝👍